Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10749639August 19, 2015
FUEL/PROPULSION SYSTEM
I TOOK MY CAR IN FOR ITS ROUTINE OIL CHANGE AND THEY INFORMED ME THAT I HAD A GAS LEAK AND THAT I WAS DRIVING A TIME BOMB. I BOUGHT MY CAR AT THE BEGINNING OF THIS YEAR AND IT ONLY HAD 36,000 MILES ON IT AND IT NOW ONLY HAS 47,000 MILES AND I DON'T UNDERSTAND HOW IT COULD BE LEAKING GAS. A MONTH AFTER I PURCHASED THE CAR I ALSO TRIED TO USE THE WASHER CLEANER TO CLEAN MY WINDOWS AND IT DOES NOT WORK EITHER, AT THIS POINT, I AM AT A LOST FOR WORDS, I JUST STARTED A NEW JOB AND I HAVE TO FIND A WAY TO WORK. FRUSTRATED!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749727August 19, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE PARKED, THE CONTACT NOTICED A FUEL ODOR AROUND THE FUEL TANK. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 120,126.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759480August 18, 2015
SERVICE BRAKES, HYDRAULIC
MASTER BRAKE CYLINDER FAILED AND LEAKED BRAKE FLUID INTO THE BRAKE BOOSTER CAUSING LOSS OF 100% BRAKING CAPACITY. FIST OCCURANCE COVERED UNDER VEHICLEWARRANTY. RE-OCCURENCE OF THE SAME PROBLEM WAS ON AUGUST 5, 2015. GENERAL MOTORS CORP. DECLINED TO FIX THE SECOND IDENTICAL PROBLEM NO CHARGE AND STATED THEY WERE CLOSING THE CLAIM. FOR REFERENCE THE GM CLAIM NUMBER IS 71-1509267023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749400August 18, 2015
ENGINE
FAULTY GASKETS (HEAD GASKET AND INTAKE GASKET) LETS AIR INTO COOLING SYSTEM. THE ENGINE COOLANT WAS DISPLACED TO THE OVERFLOW TANK. I WAS AT A STOPLIGHT AND THE VEHICLE STARTED TO SPUTTER AS IT STARTED TO OVERHEAT, WAS ABLE TO GET THRU THE INTERSECTION TO A SERVICE STATION. GASKET REPAIRS ESTIMATED COST $2400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749455August 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 50 MPH, THE CONTACT SWERVED TO THE SIDE TO AVOID A HEAD ON COLLISION. THE CONTACT STATED THAT THE FOUR AIR BAGS DEPLOYED WITHOUT WARNING. THE DRIVER AND THE INFANT SUSTAINED MINOR BRUISES AND BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10749224August 17, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS SMOKE COMING FROM THE TOP OF THE STEERING COLUMN AND A BURNING ODOR EMITTED INSIDE THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DIMMER SWITCH MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10749312August 17, 2015
ELECTRICAL SYSTEM
I WAS TRAVELING DOWN THE ROAD AND VEHICLE SHUT OFF CAUSING LOST OF STEERING,BRAKES ETC...GOT TRUCK PULLED TO SIDE OF THE ROAD TRIED TO RESTART IT TOOK 6 TRIES BEFORE RESTARTING,THEN ON THE SAME DAY STOPPED AT STORE CUT OFF TRUCK RETURNED AND TRUCK WOULD NOT START AGAIN TAKING 6 TRIES IT MADE NO NOISE WHEN TRYING TO START AND THE INSTRUMENT CLUSTER LIT UP WITH ALL THE SEVERAL WARNINGS THEN IT WOULD MAKE A CLICKING NOISE AND EVERYTHING FLASHED ON THE CLUSTER..THIS HAS HAPPENED FOUR OTHER TIMES AND I AM VERY CONCERNED CAUSE IT HAPPENS WITH NO NOTICE.ON AUG 17 2015 I WENT TO START THE TRUCK AND IT WOULD START AND REPEATED THE SAME THINGS LISTED ABOVE. AFTER ABOUT SIX HRS I WENT TO START IT AGAIN IT STARTED..THIS IS PROBLEM CAUSE I NEVER KNOW WHEN IT WILL SHUT DOWN IF II AM DRIVING IN TOWN OR THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749311August 17, 2015
ELECTRICAL SYSTEM
AUDIBLE TONE VOLUME FOR SEAT BELT UNBUCKLED, DOOR AJAR, KEY LEFT IN IGNITION, TURN INDICATOR, ETC INTERMITTENTLY REDUCES TO A LEVEL THAT MAY BE BARELY BE HEARD. NEXT TIME IT MAY OR MAY NOT BE RESTORED RESTORED TO NORMAL. PROBLEM IS RANDOM, SOMETIMES LASTING FOR ENTIRE TRIP BUT IS NORMAL ON NEXT TRIP. I HAVE SEEN THIS PROBLEM LISTED ON VARIOUS INTERNET AUTOMOBILE PROBLEM SITES BUT NOT ON YOUR SITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749083August 17, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
ELECTRICAL - MY COLLEGE AGE DAUGHTER DRIVES THE EQUINOX - THE LOCKS DO NOT LOCK UNLESS SHE PHYSICALLY GOES AROUND AND LOCKS ALL OF THE DOORS. THIS IS A SEVERE SAFETY ISSUE - ESPECIALLY AT NIGHT - NOT SAFE WHEN SHE IS WORKING AND ALONE AND HAVING TO LOCK AND UNLOCK ALL DOORS - ALSO SOMETIMES A MANUAL UNLOCK WILL SET OFF THE CAR ALARM!!! AND SHE HAS TO JUMP IN AND PUT KEY IN IGNITION TO GET IT TO STOP. SO WORRIED. HAD CHEVROLET LOOK AT IT AND THEY SAY ALL 4 DOOR ACTUATORS HAVE TO BE FIXED FOR A COST OF OVER 1200.00. COLLEGE KIDS CANNOT AFFORD THAT AND IT SHOULDN'T HAPPEN ANYWAY. NEED IMMEDIATE HELP WITH THIS. VISIBILITY/WIPER - WINDSHIELD FLUID LEAKING INTO FLOOR ON DRIVER SIDE WHEN WIPER FLUID FILLED. CHEVROLET SAID COST OVER 500.00 TO REPLACE FLUID BOTTLE??? COLLEGE KIDS CANNOT AFFORD THIS AND IT SHOULDN'T BE HAPPENING ANYWAY. SAFETY HAZARD WITH VISIBILITY CONCERNS SINCE BOTTLE EMPTY AT ALL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748946August 16, 2015
UNKNOWN OR OTHER
ON THE AFTERNOON OF AUGUST 12,2015 I WAS WALKING TOWARDS THE REAR OPEN DOOR THAT MY NEPHEW HAD OPENED. I DID NOT SEE THE DOOR COMING DOWN, NO BEEPING....IT HIT THE TOP OF MY HEAD AND KEPT GOING DOWN PUSHING ME TO THE GROUND. I HAD A CONCUSSION AND THE AMBULANCE TOOK ME TO THE HOSPITAL BEING AS I HAD BEEN UNCONSCIOUS. SPENT ONE DAY IN THE HOSPITAL WITH LOTS OF TESTS TO SEE IF MY SPINE WAS DAMAGED. NO DAMAGE THERE AFTER LYING IN THEIR BED WITH A NECK BRACE ON. WILL HAVE FOLLOW UP WITH NEOUROLOGIST WITH MORE TESTS. YOU NEED TO HAVE SOME KIND OF WARNING SOUND TO LET PEOPLE KNOW WHEN THE DOOR IS COMING DOWN. NO RESISTANCE TO THE DOOR WHEN MY BROTHER IN LAW TESTED IT ALSO. PLEASE CHECK INTO THIS....[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10748968August 16, 2015
WHEELS
TIRE WARNING LIGHT FIRST CAME ON 7/15/15 AS LOW PRESSURE IN PASSENGER SIDE REAR TIRE. PUMPED TIRE TO SPECIFIED TIRE PRESSURE, BUT TIRE LIGHT ILLUMINATED AGAIN A FEW DAYS LATER. AGAIN, PUMPED TIRE TO SPECIFIED TIRE PRESSURE. LIGHT CONTINUED TO ILLUMINATE, THEREFORE, TOOK TO LOCAL CHEVROLET DEALER FOR INSPECTION. DEALER INFORMED US OF TIRE TREAD SEPARATION AND RECOMMENDED IMMEDIATE TIRE REPLACEMENT BECAUSE OF SAFETY HAZARD. SUBSEQUENTLY HAD ALL FOUR TIRES REPLACED ON 8/13/15, MILEAGE ON VEHICLE 50,990. TIRE: MICHELIN LATITUDE TOUR P235/55R18 (DOT M33J007X); THREE TIRES 4110; ONE TIRE 1811.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748854August 15, 2015
AIR BAGS
THE PASSENGER AIRBAG SENSOR GOES ON AND OFF INTERMITTENTLY REGARDLESS OF WHETHER OR NOT THERE IS A PASSENGER IN THE SEAT. THE PASSENGER AIRBAG IS OFF THE MAJORITY OF THE TIME REGARDLESS OF WHETHER OR NOT THERE IS A PASSENGER IN THE SEAT AND THE WEIGHT OF THE PASSENGER DOES NOT MATTER. THE SERVICE AIR BAG LIGHT ALSO FLASHES INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748683August 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND FAILED TO RESTART. THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748741August 14, 2015
ENGINE
CAR STALLED, RESTARTED BUT STALLED AGAIN, RESTARTED AND STAID RUNNING BY KEEPING FOOT ON GAS PEDAL AND BRAKE PEDAL. THIS KEPT HAPPENING FOR TWO DAYS THEN WENT AWAY. PROBLEM CAME BACK ON 08/14/2015. WILL CHECK WITH DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748339August 13, 2015
VISIBILITY/WIPER
WIPERS STOPPED WORKING, BUT CAN STILL HEAR WIPER MOTOR. AFTER 10 MINUTES I FOUND MANY PEOPLE HAVE TO SAME PROBLEM. GM NEEDS TO RECALL THESE VEHICLES. TOO MANY PROBLEM ON GM VEHICLES HAVE BEEN BURDENED UPON THE OWNERS. ELECTRICAL, POWERTRAIN, WIPERS, TRANSMISSIONS, ETC... I HAVE HAD TO LAY OUT OVER $5000 IN THE PAST 3 YEARS ALONE DUE TO VERY POOR QUALITY AND DESIGN OF GM TRANSMISSIONS ON ONE CHEVROLET AND OVER 130 HOURS OF DIAGNOSING ELECTRICAL PROBLEMS ON ANOTHER CHEVROLET. I HAVE OWNED 17 CHEVROLETS AND PONTIACS OVER THE PAST 47 YEARS (1963 -2010) AND NEVER HAD PROBLEMS WITH ANY OF THEM LIKE THIS UNTIL THE LAST 13 YEARS. NO WONDER GM KILLED OF OLDSMOBILE AND PONTIAC (BAD MISTAKE). IF GM CARED FOR THEIR CUSTOMERS AND THE QUALITY OF THE PRODUCT THEY PRODUCED THEY WOULD NOT HAVE LOST SO MUCH BUSINESS TO FORD AND TOYOTA .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748368August 13, 2015
ENGINE, STEERING, ELECTRICAL SYSTEM
ON TWO (2) SEPARATE OCCASIONS MY VEHICLE HAS STOPPED DEAD IN THE ROADWAY WHILE DRIVING. I LOST ALL POWER STEERING, LIGHTS, RADIO ETC. I WAS ABLE TO RESTART THE VEHICLE BOTH TIMES. THIS COULD BE DEADLY IF I AM ON A BUSY ROAD OR FREEWAY. I AM TERRIFIED FOR MY SAFETY, BUT ALSO FOR MY TWO YEAR OLD GRANDSON, FAMILY, FRIENDS AND ANYONE ELSE WHO COULD BE INVOLVED IN AN ACCIDENT IF THIS HAPPENS AGAIN. MY VEHICLE WAS LEASED JANUARY 19, 2015. I AM WAY UNDER ON MY MILES (2600) AND HAS BEEN WELL MAINTAINED BY ME WITH ZERO DAMAGE ANYWHERE. MY VEHICLE WAS IN THE DEALERSHIP FROM JUNE 29, 2015 THE FIRST TIME THE ENGINE STOPPED WHILE DRIVING. THEY KEPT THE VEHICLE FRO 3 DAYS. AT THAT TIME I WAS ADVISED BY THE SERVICE DEPARTMENT THAT MINE WAS THE THIRD VEHICLE IN THE LAST WEEK WITH THE SAME COMPLAINT. I TOOK IT BACK TO THE DEALERSHIP ON JULY 6TH AFTER THE SECOND TIME IT STOPPED DEAD IN THE ROADWAY. I WAS CALLED ON AUGUST 12, 2015 THAT THE VEHICLE WAS READY FOR PICK UP AND THAT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE DEALERSHIP HAS BEEN UNABLE TO FIND THE PROBLEM. THE SERVICE DEPT. STATES THEY HAVE DRIVEN THE VEHICLE FOR A MERE 58 MILES OVER THE LAST SEVERAL WEEKS. THE SERVICE MANAGER SUGGESTS I BUY OUT MY LEASE AND JUST SELL IT TO SOMEONE ELSE. OF COURSE THIS IS NOT AN OPTION FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748257August 12, 2015
FUEL/PROPULSION SYSTEM
I PURCHASED THIS 2008 CHEVROLET, EQUINOX FROM HENDERSON CHEVROLET IN HENDERSON, NEVADA IN 2007. ON JULY 2013 I RECEIVED A LETTER FROM JIM MOLONEY, GENERAL DIRECTOR, CUSTOMER AND RELATIONSHIP SERVICES. ON JULY 15, 2015 I WENT SHOPPING AT NELLIS AIR FORCE BASE HERE IN LAS VEGAS, NV. I STOPPED AT THE FIRESTONE REPAIR BECAUSE I SMELL GAS AND I DID NOT WANT TO MOVE MY CAR ANY MORE FOR FEAR OF FIRE ACCORDING TO THE LETTER I RECEIVED FROM CHEVROLET. I TOOK IT TO FIRESTONE TO HAVE IT CHECKED OUT, THEY LIFTED MY CAR ON THE LIFT AND THEY SHOWED ME THAT IT WAS LEAKING GAS AND COMING FROM THE FUEL PUMP AREA. I TOLD THEM TO REPAIR IT FOR I CAN'T DRIVE ANY FURTHER DUE TO THE POSSIBILITY OF FIRE ACCORDING TO THE LETTER FROM CHEVROLET. ON JULY 17, 2015 I WENT TO HENDERSON CHEVROLET TO SEE IF I COULD GET A REFUND ON REPAIRS AND REPLACEMENT OF THE FUEL PUMP WHICH WAS PART OF A SAFETY RECALL. I WAS DENIED A REFUND STATING THAT THE COVERING PERIOD EXPIRED ON JULY 31, 2014. THE COST OF REPAIRING THE FAULTY FUEL PUMP TOTAL WAS $1, 137.80 THIS IS WHAT I PAID FIRESTONE AND ASKING CHEVROLET FOR A REFUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748057August 12, 2015
AIR BAGS
WARNING LIGHT TO SERVICE AIR BAG HAS COME ON AND NEVER TURNS OFF. I HAVE TAKEN CAR IN TO HAVE THIS CHECKED AND TECHNICIANS CANNOT FIND THE PROBLEM OR FIX IT. NOT SURE IF AIR BAGS WILL FUNCTION ON IMPACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747965August 11, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE AIR CONDITIONER FAILED TO FUNCTION AND THE CENTER CONSOLE BECAME INOPERABLE. ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,968.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747490August 10, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY HESITATE AND JERK WHEN SLOWING DOWN. ALSO, THE CHECK ENGINE LIGHT WOULD COME ON AND THE VEHICLE WOULD SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FLUIDS IN THE VEHICLE. THE FAILURES WERE REMEDIED BUT EVENTUALLY RECURRED. THE CONTACT ALSO INDICATED THAT THE KEY COULD NOT IMMEDIATELY BE REMOVED FROM THE IGNITION SWITCH AND THE ENGINE COULD NOT BE TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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