Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10958946March 6, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2013 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END OF THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE. THE AIR BAGS DID NOT DEPLOY. THE REAR PASSENGER SEAT OCCUPANT SUSTAINED A HEAD INJURY, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10958995March 6, 2017
ENGINE
I HAD DRIVEN MY CAR TO WORK WITHOUT A PROBLEM WHICH IS ABOUT 2 MILES FROM MY HOUSE. AFTER WORK I WENT TO THE STORE AGAIN WITH NO PROBLEM. WHEN I BACKED OUT OF THE PARKING SPACE MY CAR STALLED. I PUT IT IN PARK AND RESTARTED IT, BUT ONCE I PUT IT IN REVERSE AGAIN IT SHOOK, AND STALLED. I RESTARTED IT AGAIN AND GAVE IT A LITTLE MORE GAS, THEN PUT IT IN GEAR TO BACK UP. NOW THE CHECK ENGINE LIGHT IS ON. IT WASN'T ON BEFORE ALL THE STALLING. I TOOK THE CAR HOME AND PARKED IT THINKING IT MAY BE BAD GAS. A WEEK WENT BY WITHOUT ANY PROBLEMS. THE CHECK ENGINE LIGHT WAS OFF THE NEXT MORNING WHEN I STARTED THE CAR. . I CAME TO A LIGHT AND STOPPED, WAITING FOR THE SIGNAL TO CHANGE. WHEN THE LIGHT CHANGED I STARTED TO ACCELERATE AND THE CAR STARTED JERKING A LITTLE AND STALLED.THIS IS A BUSY INTERSECTION AND I DIDN'T WANT TO BE STUCK IN ONCOMING TRAFFI AS I WAS IN THE LEFT TURN LANE. I PUT IT IN PARK AND RESTARTED IT AGAIN. AGAIN IT STALLED. I RESTARTED IT GIVING IT MORE ACCELERATION THEN PUTTING IT IN DRIVE..I PULLED INTO A PARKING LOT AND SHUT IT OFF. AFTER A FEW MINUTES I STARTED IT AND THE CHECK ENGINE LIGHT IS NOW ON. THE CAR STALLED 4 MORE TIMES BEFORE I LEFT THE PARKING LOT. I DROVE IT HOME AND PARKED IT. I HAVE READ SEVERAL OTHER COMPLAINTS THAT SOUND EXACTLY LIKE MINE. I DO NOT FEEL SAFE DRIVING THIS CAR KNOWING IT CAN STALL AT ANY GIVEN MOMENT PUTTING ME, MY FAMILY,AND OTHER TRAVELERS AT RISK. SO FAR I HAVE NOT BEEN ON THE HIGHWAY WITH THIS ISSUE. I HAD IT CHECKED AND THE CODE CAME BACK AS P0010. THIS APPEARS TO BE A SIMILAR PROBLEM AS THE 2011 EQUINOX HAD AND IT WAS RECALLED. I STRONGLY FEEL GM SHOULD ADDRESS THIS PROBLEM BEFORE PEOPLE ARE KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959001March 6, 2017
ENGINE, POWER TRAIN
AFTER COMING TO A STOP AT A LIGHT, CAR COMPLETELY DIED. NOTHING WOULD WORK. HAD TO BE TOWED BACK TO DEALER. WAS SENT TO A CERTIFIED GM SERVICE CENTER AND THE TIMING CHAIN HAD BROKE AND CAUSED CHAOS IN MY ENGINE. THEY REPLACED THE CHAIN AS WELL AS THE HEAD AND OTHER NUMEROUS PARTS. THEY ALSO FOUND THAT MY MANIFOLD WAS CRACKED AND HAD TO BE REPLACED. OUT QUITE A BIT OF MONEY. NOW JUST A FEW MONTHS LATER, DRIVING DOWN THE ROAD AND MY ENGINE IS CLICKING AND TICKING AND SOUNDS LIKE ITS GOING TO FALL OUT. I CHECK THE OIL WHEN I GET STOPPED AND MY CAR HAS NO OIL IN IT. NO WARNING LIGHTS HAD COME ON AND MY OIL LEVEL MONITORING SYSTEM STILL SAID 38%. IT HAD JUST REACHED 3000 MILES SINCE MY LAST OIL CHANGE. NOT A HAPPY CUSTOMER. TIRED OF DROPPING MONEY IN THIS VEHICLE. ALSO NOW WHEN I GET IN MY AIR CONDITIONER MAKE A LOUD NOISE UNTIL I TURN IT OFF AND BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958424March 3, 2017
FUEL/PROPULSION SYSTEM
DURING TRAFFIC IN A 25 MPH ZONE, I LIGHTLY PRESSED THE GAS PEDAL, AND MY CAR ACCELERATED ON ITS OWN. RPM'S JUMPED SIGNIFICANTLY. I HAVE TAKEN MY CAR TO A DEALERSHIP AND REPORTED SMELLING FUEL IN MY OIL. THEY REPLACED THE HI PRESSURE FUEL PUMP, BUT THE FUEL IS STILL GETTING INTO MY OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958475March 3, 2017
ENGINE
CHECK ENGINE LIGHT CAME ON. CAR HAD BEEN IDLING ROUGH AND WOULD ALMOST STALL OUT AT RED LIGHTS. ALSO MADE A TICKING NOISE WHEN PRESSING ON THE ACCELERATOR AT ABOUT 20-25 MPH. I TOOK IT TO THE MECHANIC AND HE FOUND THE OIL LEVEL LOW. PERFORMED AN OIL CHANGE AND CLEARED THE DIAGNOSTIC CODE. HE ALSO GAVE ME INFORMATION PERTAINING TO THIS EXCESSIVE OIL CONSUMPTION BULLETIN. NOW I WILL HAVE TO CHECK MY OIL LEVEL AND MAKE SURE TO GET AN OIL CHANGE EVERY 3000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957760March 1, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. WHILE DRIVING 65 MPH, THE WINDSHIELD WIPERS STOPPED OPERATING DURING A SEVERE RAIN STORM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957839March 1, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957864March 1, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING DURING INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE CONTACT HAD A TOTAL LOSS OF VISIBILITY. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A RECALL AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957873March 1, 2017
SEATS, UNKNOWN OR OTHER
DESIGN FLAW BETWEEN THE PEDALS AND THE SEAT HAVE CAUSED ME TO HAVE SCIATIC PAIN. I HAD THE CAR JUST SHORT OF 2 YEARS BECAUSE I COULDN'T TAKE THE PAIN ANYMORE. THE DISTANCE BETWEEN THE PEDALS BOTH VERTICALLY AND HORIZONTALLY ARE A PROBLEM. I ONLY RELATED THE PROBLEM TO THE CAR WHEN I WAS NOT DRIVING THE CAR FOR A THREE WEEK PERIOD, MY PAIN WAS GONE. I STARTED DRIVING THE CAR AGAIN AND THE PAIN RETURNED. I TESTED IT AGAIN, BY RENTING A DIFFERENT VEHICLE FOR A 5 DAY PERIOD AND THE PAIN WENT AWAY AGAIN AND A DAY AFTER RESUMING DRIVING MY EQUINOX THE PAIN RETURNED. I TRADED THE CAR IN THIS PAST WEEKEND (20170225) SO I COULD LIVE MY LIFE PAIN FREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957302February 27, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 10 MPH, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REVERSE SNAP RING FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,889.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957450February 27, 2017
ENGINE, POWER TRAIN
MY 2012 EQUINOX BEGAN BURNING EXCESSIVE OIL. I HAD TO ADD OIL BETWEEN OIL CHANGES. THE VEHICLE EXHIBITED THE EXACT SAME ISSUES AS UNDER THE GM CUSTOMER SATISFACTION #12312A WHICH INITIALLY ONLY COVERED THE 2010 TO 2011 EQUINOX. THIS SAME ISSUE IS ALSO COVERED UNDER TECHNICAL SERVICE BULLETIN #13-06-01-003H. BASED ON THIS ISSUE, MY VEHICLE WAS IN MOTION ON A CITY STREET STARTED SO SPUTTER WHILE DRIVING AND FINALLY SHUT DOWN WHILE DRIVING. I WAS NOT ABLE TO GET A DEALERSHIP APPOINTMENT AND TOOK THE VEHICLE TO FIRESTONE COMPLETE AUTO CARE. THEY INFORMED ME THAT THE LOW OIL LIKELY CAUSED THE TIMING CHAIN TO JUMP AND RECOMMEND I SHOULD SEE THE DEALERSHIP FOR OIL CONSUMPTION ISSUE AS THIS WAS A WELL KNOWN ISSUE WITH THESE VEHICLES. I WAS ABLE TO GET MY VEHICLE TO THE DEALERSHIP. THE VEHICLE HAS 85K MILES AND THE WARRANTY RAN OUT 5 MONTHS AGO. I WAS INFORMED THAT THE ISSUE WAS THE TIMING CHAIN AND IT NEEDED TO BE REPLACED FOR $1,600.00. SIMILAR ISSUE TO THE 2010 AND 2011 CHEVY EQUINOX WHICH IS BEING REPLACED. WAS ALSO TOLD THE OIL CONSUMPTION WOULD HAVE TO BE PERFORMED AFTER THE TIMING CHAIN FIX AND WOULD ALSO BE AT MY EXPENSE. THERE ARE SIGNIFICANT ISSUES FOR THIS VEHICLE AND GM IS NOT TAKING RESPONSIBILITY. THE WARRANTY WAS EXTENDED FOR THE 2010 AND 2011 VEHICLES AS THEY SHOULD HAVE BUT THE ISSUE IS ALSO AFFECTING THE 2012 AND 2013 AS GM HAS ISSUED SERVICE BULLETINS FOR THEM BUT ARE NOT FIXING A KNOWN ISSUE. THIS ISSUE IS DANGEROUS TO CUSTOMERS DRIVING AS THE CAR CAN COMPLETELY SHUTDOWN WHILE DRIVING. THIS IS A DANGEROUS ISSUE FOR VEHICLE OWNERS AND AN EXPENSIVE ONE FOR CUSTOMERS FROM WHICH GM IS AVOIDING TAKING RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957127February 26, 2017
ENGINE
COMMENTS: I AM A CHEVY OWNER OF A 2011 EQUINOX AND NOT HAPPY ABOUT HAVING TO PAY FOR SOMETHING THAT SHOULD BE A RECALL. THE TIMING CHAIN IS HELD ON BY A SMALL BOLT WHICH CAME LOOSE AND BELT BROKE AND BUSTED A HEAD AND ALL MY ROCKER ARMS. THIS SCREW UP MY REPAIR MAN SAID IS BECAUSE IT WAS DESIGNED WRONG AND SAYS ONCE IT IS DONE THERE IS NO CLUE WHEN IT COULD HAPPEN AGAIN IN THE FUTURE. I HAVE READ ABOUT THIS HAPPENING TO VARIOUS DRIVERS AND THEY AS WELL AS ME BEING TOLD YOUR VIN NUMBER IS NOT IN THE RECALL. I WANT TO KNOW WHY IT IS NOT AND WHAT IS GOING TO BE DONE ABOUT THIS. THE REPAIR BILL IS BETWEEN $2500 AND $3000 AND I ALSO READ THAT IT IS USUALLY OUT OF WARRANTY WHEN IT HAPPENS. I AM SO MAD AT GM AT THE MOMENT AND THINKING ABOUT GOING WITH ANOTHER COMPANY AFTER I SELL THIS ONE. [XXX] VIN #[XXX] 111,000 MILES TOWING $200 LABOR AND REPAIR $3800 THE TIMING CHAIN GUIDE BOLT IS SO SMALL I AM SURPRISED IT LASTED AS LONG AS IT DID. AS MUCH AS I HAVE READ ON RECALLS OF THIS HAPPENING I WOULD LIKE TO BE REIMBURSED BY GM I WAS DRIVING TO WORK AND IT DIED ABOUT TWO BLOCKS FROM MY JOB. I STARTED IT BACK UP AND STARTED DOWN THE ROAD AND IT WOULD ONLY LET ME GO 45 MPH AND TRACTION CONTROL ICON CAME ON AND THEN WHERE SPEED IS IT HAD A ! ENGINE POWER IS REDUCED. I LIMPED INTO WORK AND PARKED IT GOING 20 MPH. I DO HAVE PICTURES OF THE BOLT AND MY DASH. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956898February 25, 2017
ENGINE, POWER TRAIN
SAFETY CONCERNS GALORE WITH THIS MODEL YEAR, WHICH IS WELL DOCUMENTED ON THE INTERNET. OIL CONSUMPTION ISSUE, TRANSMISSION NEEDED TO BE REPLACED AND CAR STALLING ISSUING SINCE I HAVE OWNED VEHICLE. DRIVING ON HIGHWAY AND CAR COMPLETELY LOST POWER DUE TO THE OIL CONSUMPTION ISSUE WITH ENTIRE FAMILY IN CAR, VERY DANGEROUS. NEW ENGINE PROBLEM CAUSED CAR TO STALL IN ROAD AS WELL. THERE ARE SYSTEMIC PROBLEMS THAT GM DOESN'T WANT TO ACKNOWLEDGE AND IT HAS BEEN EXTREMELY FRUSTRATING TO OWN VEHICLE. SOMEONE IS GOING TO GET SERIOUSLY INJURED DURING THIS CAR. CALLED AND SHARED SAFETY CONCERN WITH GM AND DEALERSHIP SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956439February 23, 2017
AIR BAGS
II SEE A RECALL FOR THIS UNIT ON THE WEB BUT THE DEALER SAID NOT COVEREGE THE RECALL...PLEASE HELP ME MY FAMILY IS ON RISK....THE AIR BAG LIGHT IS OF WHEN THE PASSENGER SEAT AND IN THE ISTRUMENT PANEL SAID SERVICE AIRBAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956440February 23, 2017
ENGINE, UNKNOWN OR OTHER
OIL CONSUMPTION, EVERYTIME I GET AN OIL CHANGE THE CAR HAS BURNT NEARLY HALF THE OIL THAT WAS PUT IN THE CAR IN 3000 MILES. ALSO MY CHECK ENGINE LIGHT KEEPS COMING ON FOR A BAD CATALYTIC CONVERTER AND I KNOW SEVERAL OTHER EQUINOX OWNERS THAT HAVE THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956464February 23, 2017
VISIBILITY/WIPER
I WAS DRIVING IN A RAINSTORM AND THE WIPERS QUIT. THE REPAIR WAS $499. I LIVE IN FEAR THAT IT WILL HAPPEN AGAIN ON A BUSIER HIGHWAY. I'N NOT SURE OF THE EXACT DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956506February 23, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE MANUFACTURER HAD NOT PROVIDED THE REMEDY AND PARTS FOR AN EXTENDED PERIOD OF TIME. IN ADDITION, THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO WORK WHILE DRIVING ON THE HIGHWAY. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE AND WAS UNCERTAIN WHEN THE VEHICLE WOULD BE REPAIRED. THE DEALER MENTIONED MORE THAN TWICE THAT THE PARTS AND REMEDY HAD NOT BEEN SUPPLIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956633February 23, 2017
ENGINE, FUEL/PROPULSION SYSTEM
CONSUMES TOO MUCH OIL. CAMSHAFT ISSUES. THE CAR HAS ISSUES PROPERLY SWITCHING GEARS IN AUTOMATIC AND THERE IS A DELAY OR SHAKING/JUTTER AT TIMES. EVEN WHEN THE CAR IS IDLE IS HAS A STRANGE SOUND TO IT. CAR ALSO HAS ISSUE WITH ACCELERATING. I WILL PUSH THE GAS DOWN AND IT DOESN'T SWITCH GEARS FAST ENOUGH. THIS HAPPENS ALL THE TIME IN EVERYDAY CITY AND RURAL DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956218February 22, 2017
VISIBILITY/WIPER
MY HEAT AND DEFOGGER SUDDENLY STOPPED WORKING WHILE CAR WAS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956284February 22, 2017
ENGINE
I PURCHASED THIS PRE-OWNED EQUINOX SEPTEMBER 30. IN DECEMBER I FOUND OUT FROM MY MECHANIC THAT THERE IS AN OIL CONSUMPTION PROBLEM. IT'S NOT LEAKING OIL, IT'S USING OIL. HE PRINTED OUT DOCUMENTATION THAT SHOWS 2012 EQUINOX VEHICLES HAVE THIS OIL CONSUMPTION PROBLEM DUE TO FAULTY PISTON AND PISTON RING INSTALLATION. I BROUGHT IT TO MY LOCAL GMC/CHEVY DEALER AND HE SAID THERE IS NOTHING THAT GMC WILL DO FOR ME AND THAT IT WOULD BE $3,000 TO FIX. I ASKED FOR AN OIL CONSUMPTION TEST BUT HE DIDN'T FOLLOW THROUGH TO SCHEDULE IT. THE VEHICLE HAD A POWER TRAIN WARRANTY THAT EXPIRED THIS LAST OCTOBER. BECAUSE OF THAT IT WON'T BE REPAIRED AT NO COST TO ME. BECAUSE THIS IS A KNOWN ISSUE THAT THIS VEHICLE ENGINE WAS PUT TOGETHER INCORRECTLY, THERE IS NO WAY THAT I SHOULD PAY FOR THE REPAIR. OVER TIME THIS WILL CAUSE IRREPARABLE DAMAGE TO THE ENGINE, LEAVING ME WITH MULTIPLE EXPENSIVE UPKEEP AND THE INABILITY TO SELL. IT JUST TURNED TO 82,000 MILES. MY FIRST AMERICAN BOUGHT CAR AFTER OWNING FOREIGN CARS FOR DECADES. WANTED TO BE PATRIOTIC. I WON'T HAVE THAT MISJUDGMENT AGAIN. I FELT STUCK AT FIRST BUT THEN REALIZED THAT THIS IS NOT AN ACCEPTABLE CONCLUSION. GMC NEEDS TO STAND BEHIND WHAT THEY HAVE BUILT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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