Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10956067February 21, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, THE VEHICLE DOWNSHIFTED WITHOUT WARNING. IN ADDITION, THE VEHICLE WOULD NOT SHIFT INTO REVERSE WHEN PROMPTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956123February 21, 2017
VISIBILITY/WIPER
ONE YEAR AGO LAST SEPTEMBER I RECEIVED NOTICE OF GM RECALL # 25302, NHTSA CAMPAIGN #16V582. I LEARNED TODAY AT THE CHEV CUST ASST CENTER THAT THE COMPANY IS WAITING FOR PARTS NEEDED TO CORRECT THE PROBLEM. I WONDER HOW LONG THE DANGEROUS CONDITION WILL BE ALOWED TO GO UNATTENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955702February 20, 2017
ELECTRICAL SYSTEM, ENGINE
CAR ONLY HAS 89K MILES AND IT'S HAVING ISSUES WHEN IT'S ACCELERATING AND SWITCHING GEARS. IT ALSO STALLS OFTEN WHILE IN MOTION. ALSO HAVING AN ISSUE WITH MY DEFROSTER CONTROLLER. SEEMS LIKE THIS IS A RECALL IN THE SAME YEAR AND MODEL BUT MY VIN DOESN'T QUALIFY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955473February 19, 2017
STEERING
PURCHASED THIS VEHICLE USED IN APRIL 2016, I GOT A ERROR READING LAST NIGHT SAYING SERVICE YOUR POWER STEERING SYSTEM AND MY STEERING WHEEL LOCKED UP MOMENTARILY. I WAS STOPPED AT A RED LIGHT AND PUT THE CAR IN GEAR WHEN THIS HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955216February 17, 2017
STRUCTURE:BODY
DASHBOARD CRACKING , THE DASHBOARD IS ALSO CRACKING INTO THE PASSENGER SIDE AIRBAG AREA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955223February 17, 2017
POWER TRAIN
BOUGHT THE VEHICLE AT 40K MILES IN 2013. SINCE OWNING IT OCCASIONALLY HAD A ROUGH IDLE WHEN INCLINED ON THE OFF-RAMP OF A HIGHWAY. IT WAS A CROSS BETWEEN AND SLIGHT SHUTTER AND A JERK FORWARD LIKE THE HILL ASSIST FEATURE DIDN'T WANT TO HOLD TRUE. AS THE VEHICLE GOT CLOSER TO 100K MILES THE IDLE WAS BECOMING MORE PRONOUNCED AND STARTED SPUTTERING IN DRIVE-THRUS AND STOP SIGNS UNTIL ONE DAY IT SHUT OFF. CHECK ENGINE LIGHT CAME ON AND THE VEHICLE HAD ISSUES BACKING UP WITHOUT SHUTTING OFF. TOOK INTO A MECHANIC THE NEXT DAY AND THEY CLAIMED IT WAS VERY LOW ON OIL (EVEN THOUGH I WAS STILL IN MY WINDOW) AND SOME SENSORS NEEDED TO BE REPLACED WHICH WERE VERY EXPENSIVE. VEHICLE WAS OK FOR A FEW WEEKS AND NOW IT IS STARTING THE SAME ACTIVITY AGAIN. UNTIL I CAN TAKE IT AGAIN TO GET CHECKED OUT I HAVE TO SHIFT INTO NEUTRAL WHILE AT STOP SIGNS AND OFF-RAMPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955006February 16, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 60 MPH IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE CONTACT WAS ABLE TO SAFELY GET TO THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY/WIPER). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,500. ...UPDATED 03/15/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954768February 15, 2017
FUEL/PROPULSION SYSTEM
FUEL LINE OF VEHICLE IS LEAKING FUEL SOMEWHERE NEAR THE FUEL PUMP OR FUEL TANK. FUEL WILL DRIP FROM UNDER THE VEHICLE AND ACCUMULATE. VEHICLE CONSTANTLY SMELLS OF FUEL AND TAKES A LONG TIME TO START AS A RESULT OF THE FUEL LINE HAVING NO INITIAL PRESSURE. CONSTANT FUEL LEAK POSES A DANGER TO OUR HOME AND OTHER VEHICLES ON THE ROAD NOT TO MENTION OUR PERSONAL SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954943February 15, 2017
POWER TRAIN
TAKATA RECALL - LESS THAN 70000 MILES AND TRANSMISSION IS SLIPPING AND HAVING DIFFICULTY CHANGING GEARS WHEN DRIVING, JERKING DURING CHANGIN OF GEARS, WORSE WHEN A/C IS ON. CAN NOT USE CRUISE CONTROL AT ALL. CURRENT ONSTAR REPORTS AND DEALERSHIP REPORT FROM JUNE SHOWS THAT THERE WERE NO ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954960February 15, 2017
ENGINE
EXHAUST MANIFOLD DEVELOPS CHRONIC CRACK POSSIBLY DUE TO THERMAL STRESS GRADIENT NEAR A INJECTION PORT. ANOTHER CONTRIBUTING FACTOR THE MANIFOLD CRACKING MAY BE THAT THE ENGINE MOUNT, ACCORDING TO THE REPAIR TECHNICIANS, ARE PRONE TO QUICK DETERIORATION THAN WHAT THEY CONSIDER NORMAL. THE ENGINE FLOPS AROUND DURING TORQUE REACTIONS, PUTTING STRESS ON THE CONNECTED EXHAUST SYSTEM. BESIDES THE CRACKED MANIFOLD, TWO ENGINE MOUNTS WERE FOUND IN POOR CONDITION. THIS CRACK DOES NOT PRODUCE A SIGNIFICANT AUDIBLE EXHAUST LEAK SOUND AND THEREFORE GOES UNNOTICED. THE EXHAUST MANIFOLD IS ALSO HIDDEN FROM VIEW. THE CRACK IS WIDEST WHEN COLD, THEREFORE LETTING THE MOST TOXIC CARBON MONOXIDE CONCENTRATION ENTER THE VEHICLE, RESULTING IN CARBON MONOXIDE POISONING OF THE OCCUPANTS. THIS IS MY WIFE'S CAR. SHE HAD BEEN EXPERIENCING SEVERE HEADACHES AND HAD MADE A DOCTORS APPOINT. I SUSPECTED THAT OUR WOOD STOVE OR GAS RANGE MAY HAVE BEEN THE CULPRIT, AND INSTALLED A CO MONITOR IN THE KITCHEN. WE FIGURED IT WAS EITHER CO POISONING OR A TERMINAL BRAIN TUMOR. WE IDENTIFIED THE SYMPTOM BUT NOT THE CAUSE. WE THANK THE NHTSA FOR THEIR RECALL OF THE EQUINOX FUEL PUMP. IT WAS DURING THIS RECALL THAT THE GM TECHNICIAN IDENTIFIED THE CRACKED EXHAUST MANIFOLD. SO THE FUEL PUMP RECALL ESSENTIALLY SAVED MY WIFE FROM ONGOING LOW LEVEL CO POISONING. REGARDS. [XXX] [XXX] [XXX] [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954512February 14, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER,THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954550February 14, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING BETWEEN DUSK OR DAWN, THE HEADLAMP BEAMS WERE TOO DIM TO PROJECT A VISIBLE LIGHT TO SAFELY OPERATE THE VEHICLE. THE DEALER DIAGNOSED THAT THE HEADLAMPS OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 03/29/17LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954402February 14, 2017
ENGINE, UNKNOWN OR OTHER
I PURCHASED THIS CAR IN 2014 WITH APPROX. 80,000 MILES ON IT BUT WAS TOLD BY THE SALES ASSOCIATE THAT THIS WAS A GREAT CAR AND A GREAT DEAL. THIS CAR HAS BEEN NOTHING BUT PROBLEMS. THE CAR HAS A TICKING NOISE AND SOUNDS LIKE A DIESEL BUT EVERYTIME I TOOK IT IN TO CHEVY THEY TOLD ME THIS IS THE WAY CHEVY CARS SOUND AND THAT NOTHING WAS WRONG WITH IT. FINALLY MY ENGINE LIGHT TURNS ON AND THE CAR WILL NO LONGER TURN ON SO I HAVE TO GET IT TOWED AND THEY TELL ME THE INTAKE CAM ACTUATOR SOLENOIDS WENT OUT SO THEY REPLACED IT. THEN I CONTINUE TO HEAR THE TICKING NOISE AND THE CAR STILL RUNS ROUGH AND LOUD BUT AGAIN THEY TELL ME NOTHING IS WRONG WITH THE CAR. ONCE AGAIN THE ENGINE LIGHT COMES ON AND I HAVE TO GET TOWED BACK INTO TOWN OVER TWO HOURS AWAY FOR THEM TO TELL ME THE TRANMISSION NEEDS TO BE REPLACED. I CONTACTED GM AND WAS TOLD THIS IS WHAT HAPPENS WHEN YOU BUY A USED CAR. HOW RUDE! NOW I AM NO LONGER UNDER THE EXTENDED WARRANTY AND MY CAR IS BACK AT CHEVY. THEY WANT ME TO PAY FOR 4 HOURS OF LABOR TO TAKE APART MY ENGINE SO THEY CAN TELL ME WHAT EXACTLY IS WRONG WITH MY CAR BUT DID MENTION A PROBLEM WITH THE TIMING CHAIN. ARE THEY CRAZY? THESE CARS ARE A COMPLETE JOKE. I CAN NOT BELIEVE THAT GM WOULD NOT RECALL THESE CARS WITH THE EXTENSIVE ISSUES THAT SO MANY PEOPLE ARE HAVING WITH THEM. I MEAN SERIOUSLY THEY SHOULD BACK UP THEIR PRODUCTS SO PEOPLE WILL CONTINUE TO BUY THEM. IF YOU ASK ME IM SURE THIS CAR HAS A PROBLEM WITH THE OIL CONSUMPTION WHICH WAS WHY I HEARD THE TICKING NOISE AND IS WHY THE CAR SOUNDED SO LOUD AND HEAVY LIKE A DIESEL. THEY NOT THESE CARS HAVE A MAJOR ENGINE ISSUE BUT DO NOTHING ABOUT IT. I STILL HAVE SEVERAL YEARS LEFT TO PAY OFF THIS CAR AND AM COMPLETELY UPSIDE DOWN. ALL I WANT IS FOR GM TO PAY OFF THIS CAR SO I CAN TAKE MY SERVICES ELSEWHERE. DROVE A HONDA WITH OVER 200,000 MILES BEFORE IT GAVE ME ANY TYPE OF PROBLEMS. VERY DISAPPOINTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954130February 13, 2017
AIR BAGS, SEAT BELTS
I GOT A RECAL ABOUT MY AIRBAGS . WHEN I TOOK IT IN THE DEALER TOLD ME THAT IT WAS THE SEATBELT TINSHNER WAS AT FALT AND THAT WAS NOT COVERED BY THE RECALL. THE DEALER IS PHELTIER CHEVY IN TYLER TEX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954251February 13, 2017
ENGINE, POWER TRAIN, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THERE WAS EXCESSIVE OIL CONSUMPTION WITH NO SAFETY DEFECT. THE CONTACT STATED THAT THERE WAS AN ABNORMAL GRINDING NOISE EMITTED FROM THE ENGINE. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING UNIT AND WINDSHIELD DEFROSTER FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE AIR CONDITIONING EVAPORATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954289February 13, 2017
VISIBILITY/WIPER, SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING AND ATTEMPTING TO USE THE WINDSHIELD WIPERS, THEY FAILED TO FUNCTION. THE DEALER DIAGNOSED THAT THE WHEEL BEARING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:16V582000 (VISIBILITY) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954028February 11, 2017
EXTERIOR LIGHTING
I TOO HAVE NOTICED THAT THE LIGHTING AT NIGHT IS NOT AS GOOD, ACTUALLY TERRIBLE, WITH MY 2017 EQUINOX AS COMPARED TO MY 2008 EQUINOX WHEN DRIVING AT NIGHT IN THE COUNTRY ROADS AND SURBUBAN NEIGHBORHOOD ROADS WITH LITTLE STREET LIGHTING. I RARELY USED THE BRIGHTS WITH MY 2008 EQUINOX. WITH THE 2017, THE SAME ROADS AND HIGHWAYS THAT I DRIVE TO AND FROM DAILY ARE DIFFICULT TO SEE WITHOUT FLICKING THE BRIGHTS IN AREAS ON THE ROAD WHICH I WAS ABLE TO SEE CLEARLY ON THE ROAD IN MY 2008 EQUINOX. I AVOID TRAVELING AT NIGHT IF I CAN POSTPONE FOR DAYLIGHT DUE TO LIGHTING ISSUE. MY EYES VISION HAS NOT CHANGED IN THREE YEARS AND DID IMPROVE IN VISION FROM THE PAST. I SUSPECT THIS ISSUE OF BAD LIGHTING ALSO AFFECTS THE CHEVY CRUZ 2014 & 2017 WHICH MY SON HAS BOTH NOW AND ALWAYS TRIES TO "GET BACK BEFORE DARK" TO HIS HOME. THAT STATEMENT WAS NEVER MADE DRIVING THE PONTIAC HE DROVE IN THE PAST FOR YEARS. I WILL SPEAK TO MY CHEVY CAR DEALERSHIP ABOUT THIS ISSUE. I AM CONCERNED AS THIS IS A MAJOR SAFETY' ISSUE. CHEVROLET NEEDS TO COMPARE AND RESOLVE. THIS ISSUE NEEDS TO BE ESCALATED! I WILL CONTACT THE MANUFACTURER AS WELL TO PUT THEM ON NOTICE OF THIS VERY DANGEROUS AND DEFECTIVE MANUFACTURER CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953854February 10, 2017
UNKNOWN OR OTHER
OIL CONSUMPTION. CAR IS BURNING MORE OIL THAN IS "RECOMMENDED". WENT TO GET AN OIL CHANGE AND THERE WAS NO OIL IN MY CAR. THERE IS NO LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953908February 10, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE A PASSENGER WAS SEATED ON THE PASSENGER SEAT, THE AIR BAG SENSOR INADVERTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V344000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953943February 10, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. WHILE EXITING A PARKING LOT ONTO A MAIN ROAD, THE GEAR SHIFTER MOVED INTO FIRST GEAR AND FAILED TO SHIFT OUT OF GEAR. THE CONTACT LET OFF THE THROTTLE AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAITED FOR A FEW SECONDS AND RESTARTED THE VEHICLE. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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