Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10968857March 27, 2017
POWER TRAIN
I OWN A 2010 CHEVY EQUINOX. I WAS HAVING SOME ISSUES WITH MY STABILITRAK, ABS BREAKS AND MY ALL WHEEL DRIVE. I TOOK IT TO THE DEALERSHIP AND THEY HOOKED IT UP TO THE COMPUTER. THEY TOLD ME I NEEDED A NEW RIGHT FRONT HUB AND MY CATALYTIC CONVERTER REPLACED. SO I MADE AN APPOINTMENT TO HAVE THE CATALYTIC CONVERTER TAKEN CARE OF AS IT IS A PROBLEM CHEVY PAYS FOR. THE NEXT DAY I WAS DRIVING TO WORK AND I NOTICED MY CAR WASN'T SHIFTING. I STOPPED AND HAD A TOW TO THE DEALERSHIP. THEY FIXED THE CONVERTER AND PUT A SPEED SENSOR IN MY TRANSMISSION BECAUSE MY CAR SIMPLY WOULDN'T MOVE. I PICKED UP MY CAR AFTER THEM HAVING IT FOR TWO WEEKS. THAT DAY I NOTICED IT WAS SHIFTING EXTREMELY HARD GOING FROM 3RD TO 4TH GEAR. I PURCHASED A NEW HUB AND A NEW WHEEL SPEED SENSOR AND HAD THEM INSTALLED. WHILE LEAVING THE GARAGE THAT INSTALLED THESE NEW PARTS I STOPPED AT A RED LIGHT. WHEN IT TURNED GREEN I PUSHED THE GAS PEDDLE AND MY CAR JUST SAT THERE AND REVVED. I TURNED OFF AND BACK ON AND WAS ABLE TO GET IT BACK TO THE GARAGE AND THERE IT SAT, REFUSING TO DO ANYTHING BUT REVV. SINCE THIS HAS STARTED I HAVE DONE SOME RESEARCH AND FOUND MANY COMPLAINTS OF THE EXACT SAME PROBLEM FOR THE SAME MAKE AND MODEL. IF THIS IS A COMMON PROBLEM WITHIN THIS SPECIFIC TRANSMISSION I THINK IT NEEDS TO BE LOOKED INTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968533March 26, 2017
UNKNOWN OR OTHER
IGNITION : KEY GETS STUCK IN IGNITION. IGNITION SWITCH IS FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968526March 26, 2017
ENGINE
ENGINE STALLS AT LOW RPM. OVER THE LAST FEW MONTHS AT RANDOM TIMES FROM REVERSE / BACKING UP THE ENGINE WOULD STALL. THE ENGINE HAS STALLED AT RED LIGHTS WHEN STAKING OFF AT LOW RPMS, CAUSING PEOPLE BEHIND ME TO STOP SUDDENLY WHILE I HAVE TO PUT THE CAR IN PARK AND START THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968451March 25, 2017
VISIBILITY/WIPER
WINDSHIELD WIPERS STOPPED WORKING WHILE DRIVING ON THE HIGHWAY DURING WIND AND RAIN STORM. THE MECHANISM THAT MOVES THE WIPER ARMS POPPED OFF THE BALL JOINT/SOCKET ON THE WIPER TRANSMISSION. IT WAS REPAIRED, BUT NOW I HAVE LOST CONFIDENCE IN DRIVING THE CAR IN THE RAIN. LUCKILY I WAS ABLE TO PULL RIGHT ONTO THE SHOULDER, BUT IF I WAS ON A ROAD WITHOUT A SHOULDER OR IN A MIDDLE LANE IN TRAFFIC, IT COULD EASILY HAVE RESULTED IN A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968353March 24, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968373March 24, 2017
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING IN INCLEMENT WEATHER, THE DEFROST SYSTEM FAILED TO OPERATE AS INTENDED. THE DEALER DIAGNOSED THAT THE DEFROST DAMPER DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,733.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967991March 23, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS PARKED, A STRONG ODOR OF FUEL EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEAL AROUND THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968160March 23, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS PARKED, THERE WAS A STRONG FUEL ODOR EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A CRACK WAS IN THE INLET OR THE OUTLET LINE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE TOP INLET OR OUTLET WAS LEAKING FUEL, WHICH DRIPPED ONTO THE GARAGE FLOOR. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968215March 23, 2017
ENGINE
AROUND THE TIME FRAME OF MAY, 2016 I BEGAN TO NOTICE THAT MY 2012 CHEVROLET EQUINOX WITH A 2.4L ECOTEC STARTED HAVING A KNOCKING NOISE FROM THE ENGINE WHILE IDLING. THE MILEAGE AT THIS POINT IN TIME WAS AROUND 99K MILES. AT THE SAME TIME THAT THE KNOCKING BEGAN, I NOTICED THE CHECK ENGINE LIGHT CAME ON. I WENT TO AN AUTO ZONE TO CHECK MY OIL LEVELS, AND REALIZED THAT THE DIP STICK SHOWED THE OIL WAS MUCH LOWER THAN IT SHOULD HAVE BEEN. I WENT INSIDE AND PURCHASED DEXOS 5W30 OIL PER THE OWNER'S MANUAL AND ADDED 1 QT TO IT. ADDITIONALLY, I NOTICED AFTER I TOOK THE OIL CAP OFF THAT THERE WAS SMOKE COMING FROM INSIDE. PER THE OWNER'S MANUAL, THE GM OIL LIFE MONITOR SYSTEM USES AN ALGORITHM THAT ANALYZES YOUR DRIVING ACTIVITY, TEMPERATURE OUTSIDE, AND SEVERAL OTHER FACTORS TO DETERMINE WHEN THE OIL NEEDS CHANGED. ACCORDING TO THIS SYSTEM I WAS AT ROUGHLY 70% OIL LIFE. THE SYSTEM STATES THAT THE OIL ONLY NEEDS TO BE CHANGED WITHIN 600 MILES OF THE LOW OIL LIFE ALERT COMING ON, THIS DOESN'T HAPPEN UNTIL YOU GET AROUND 15%. AT THIS POINT I BEGAN MONITORING MY OIL CONSUMPTION MUCH MORE CLOSELY AND CARRIED OIL ON ME AT ALL TIMES. AS TIME HAS GONE BY, I'VE NOTICED THE CAR IS BURNING OIL QUICKER, AND AS OF MY MOST RECENT OIL CHANGE IN FEBRUARY OF THIS YEAR, WE BEGAN DOING OIL CONSUMPTION TESTS PER GM TSB # 13-06-01-003H THAT EXPLAINS THIS ISSUE. THE TSB NOTES THAT IT COVERS MY MAKE AND MODEL, BUT MY VIN DOES NOT COME UP AS BEING COVERED UP TO 120K MILES FOR THIS REPAIR. I HAVE HAD A DEALER TELL ME THAT THE FIX LISTED IN THE TSB IS WHAT NEEDS TO BE DONE, BUT THAT IT WILL COST $3.4K. MANY OTHER MODELS WITH THE SAME ENGINE ARE COVERED BUT MINE ISN'T. MY CAR HAS SINCE STARTED STALLING WHEN IT IS IDLING AT LOW RPM'S, SPECIFICALLY ON 3/22/17 IT STALLED TWICE WHILE IN A DRIVE-THROUGH.CURRENT MILEAGE TODAY IS 118.6K AND THE 2 OIL CONSUMPTION TESTS SHOW BURNING UP TO 1 QT PER 1K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968213March 23, 2017
ENGINE
AROUND THE TIME FRAME OF MAY, 2016 I BEGAN TO NOTICE THAT MY 2012 CHEVROLET EQUINOX WITH A 2.4L ECOTEC STARTED HAVING A KNOCKING NOISE FROM THE ENGINE WHILE IDLING. THE MILEAGE AT THIS POINT IN TIME WAS AROUND 99K MILES. AT THE SAME TIME THAT THE KNOCKING BEGAN, I NOTICED THE CHECK ENGINE LIGHT CAME ON. I WENT TO AN AUTO ZONE TO CHECK MY OIL LEVELS, AND REALIZED THAT THE DIP STICK SHOWED THE OIL WAS MUCH LOWER THAN IT SHOULD HAVE BEEN. I WENT INSIDE AND PURCHASED DEXOS 5W30 OIL PER THE OWNER'S MANUAL AND ADDED 1 QT TO IT. ADDITIONALLY, I NOTICED AFTER I TOOK THE OIL CAP OFF THAT THERE WAS SMOKE COMING FROM INSIDE. PER THE OWNER'S MANUAL, THE GM OIL LIFE MONITOR SYSTEM USES AN ALGORITHM THAT ANALYZES YOUR DRIVING ACTIVITY, TEMPERATURE OUTSIDE, AND SEVERAL OTHER FACTORS TO DETERMINE WHEN THE OIL NEEDS CHANGED. ACCORDING TO THIS SYSTEM I WAS AT ROUGHLY 70% OIL LIFE. THE SYSTEM STATES THAT THE OIL ONLY NEEDS TO BE CHANGED WITHIN 600 MILES OF THE LOW OIL LIFE ALERT COMING ON, THIS DOESN'T HAPPEN UNTIL YOU GET AROUND 15%. AT THIS POINT I BEGAN MONITORING MY OIL CONSUMPTION MUCH MORE CLOSELY AND CARRIED OIL ON ME AT ALL TIMES. AS TIME HAS GONE BY, I'VE NOTICED THE CAR IS BURNING OIL QUICKER, AND AS OF MY MOST RECENT OIL CHANGE IN FEBRUARY OF THIS YEAR, WE BEGAN DOING OIL CONSUMPTION TESTS PER GM TSB # 13-06-01-003H THAT EXPLAINS THIS ISSUE. THE TSB NOTES THAT IT COVERS MY MAKE AND MODEL, BUT MY VIN DOES NOT COME UP AS BEING COVERED UP TO 120K MILES FOR THIS REPAIR. I HAVE HAD A DEALER TELL ME THAT THE FIX LISTED IN THE TSB IS WHAT NEEDS TO BE DONE, BUT THAT IT WILL COST $3.4K. MANY OTHER MODELS WITH THE SAME ENGINE ARE COVERED BUT MINE ISN'T. MY CAR HAS SINCE STARTED STALLING WHEN IT IS IDLING AT LOW RPM'S, SPECIFICALLY ON 3/22/17 IT STALLED TWICE WHILE IN A DRIVE-THROUGH.CURRENT MILEAGE TODAY IS 118.6K AND THE 2 OIL CONSUMPTION TESTS SHOW BURNING UP TO 1 QT PER 1K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967497March 21, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE DEFROSTER FOR THE WINDSHIELD FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER, HOWEVER THE VEHICLE WAS NOT DIAGNOSED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967528March 21, 2017
SERVICE BRAKES, ENGINE, STEERING
MY CAR CRANKS WITHOUT TURNING THE IGNITION OVER AND I REPLACE THE BATTERY BECAUSE MY CAR KEPT QUITTING BUT IT STILL HAS TROUBLE CRANKING.MY HEATER CORE ALSO WENT OUT AFTER ONLY HAVING IT FOR A FEW MTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967264March 20, 2017
TRACTION CONTROL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE YEARS AGO. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITH NO ISSUES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECENTLY OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY SENSOR NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967120March 20, 2017
ENGINE
OIL CONSUMPTION ISSUE A QUART OF OIL HAS TO BE ADDED TO THE CAR ONCE A WEEK ACCORDING TO A CHEVROLET SERVICE BULLETIN, THE MOST COMMON CAUSE IS STUCK OIL CONTROL RINGS. GENERALLY THE STUCK OIL CONTROL RINGS ARE THE RESULT OF EXCESSIVE OIL ON THE CYLINDER WALLS AND THIS EXCESSIVE OIL CAN COME FROM THE PCV SYSTEM AND/OR THE AFM PRESSURE RELIEF VALVE IN THE OIL PAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966468March 17, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 75 MPH, THE ENGINE REDUCE POWER INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE ENGINE STALLED, BUT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED DUE TO SEVERAL RECALLS. THE RECALL SPECIFICS WERE NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,136.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966521March 17, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966231March 16, 2017
ENGINE
CAM CHAIN BROKE SECOND TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966359March 16, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND REPAIRED. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966406March 16, 2017
POWER TRAIN
I JUST RECENTLY REPLACED MY ENGINE THAT BLEW UP. I WAS DRIVING HOME FROM A DOCTORS. APPT WHEN ALL OF A SUDDEN MY SUV WENT FROM DRIVING THE SPEED LIMIT TO BARELY MOVING. I HAD TO TURN IT ON AND OFF SEVERAL TIMES TO BE ABLE TO PARK IT IN A SAFE PLACE.I HAD IT TOWED TO A LOCAL DEALERSHIP AND WAS TOLD MY TRANSMISSION DIED. SO IN LESS THAN TWO MONTHS I HAVE HAD TO REPLACE BOTH MY ENGINE AND TRANSMISSION ONCE I HIT 100,000 MILES. THE VEHICLE RECEIVED ROUTINE MAINTENANCE AND THERE IS NO REASON FOR BOTH TO COMPLETELY DIE BACK TO BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966404March 16, 2017
ENGINE
I HAD 100,000 MILES ON MY CHEVY EQUINOX AND IN DECEMBER WITH OUT WARNING THE ENGINE BLEW UP. I HAD RECENTLY HAD A OIL CHANGE BUT WAS TOLD THE ENGINE BARELY HAD ANY OIL. I HAD ARRIVED AT A DOCTORS OFFICE WAS THERE FOR A HOUR AND WHEN I WENT TO START MY CAR IT WAS COMPLETELY DEAD. I HAD TO REPLACE THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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