Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11010876July 26, 2017
AIR BAGS, ELECTRICAL SYSTEM
JUNE 9, 2017 AT 10:00 PM I HIT A DEER ON SOUTH DAKOTA HWY 11 IN LINCOLN COUNTY. THE SPEED LIMIT WAS 65 MPH AND I WAS GOING 68 MPH WHEN I HIT THE DEER HEAD ON. I DROVE OVER TO THE SIDE OF THE ROAD AND THE VEHICLE STOPPED. AFTER A FEW MINUTES MY WIFE AND I SMELLED BURNING ELECTRICAL WIRE. WE GOT OUT OF THE CAR AND STARTED TO WALK AWAY AND WITHIN 10 MINUTES THE WHOLE THING WENT UP IN FLAMES. THE CAR WAS TOTALED AND THE AIRBAGS DID NOT GO OFF. IF WE WOULD HAVE WENT IN THE DITCH AND BEEN UNCONSCIOUS WE WOULD HAVE BURNT UP WITH THE VEHICLE. THERE IS NO REASON THAT VEHICLE SHOULD HAVE STARTED ON FIRE. GMC WILL NOT ACKNOWLEDGE THAT THERE WAS ANYTHING WRONG WITH THE VEHICLE.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#11010453July 25, 2017
STEERING
WHILE DRIVING THE CAR, THE POWER STEERING WOULD INTERMITTENTLY STOP WORKING, THIS WOULD HAPPEN DURING HIGHER SPEEDS ON HIGHWAYS AS WELL AS SLOWER SPEEDS IN NEIGHBORHOODS. THE POWER STEERING WOULD CEASE AND AN INDICATOR WOULD COME ON THE DASHBOARD TO SERVICE THE POWER STEERING. AFTER THE CAR WAS TURNED OFF AND SAT FOR A FEW MINUTES, THE POWER STEERING WOULD RESUME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010571July 25, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING. THE CONTACT STATED THAT THE FAILURE RECURRED THREE OTHER TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010636July 25, 2017
FUEL/PROPULSION SYSTEM
FUEL PRESSURE REGULATOR 1 EXCEEDED CONTROL LIMITS PRESSURE TOO HIGH. PROBLEM WITH MALFUNCTIONING FUEL PUMP SIMILAR TO 2.4L ECOTEC ENGINES FROM GM. MODELS FROM SAME YEAR AND ENGINE HOWEVER NOT ALL VINS COVERED. ENGINE MISFIRES, STALLS, SMOKING. OCCURS WHILE RUNNING WITH HIGHWAY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010420July 24, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
FIRST THE CAR FUEL TANK' THE GAS GAGE IS NOT WORKING PROPERLY WHEN THE GAS TANK FULL IT SHOWS HALF OR EMPTY, SECOND THE HEAD LIGHT BULB BLOWS LIKE EVERY TWO WEEKS BECAUSE WATER IS GETTING INTO THE CONSOLE OR THE HEAD LIGHT ,THE TURN SIGNAL NEVER TURN OFF AFTER YOU SWISH IN ON AND MAKE THE TURN I HAVE TO MANUALLY SWISH IT OFF AT ALL TIMES WEATHER YOU ARE IN CITY HIGH WAY DO NOT MATTER .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010273July 24, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS IDLING OR BEING DRIVEN AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK IN ORDER FOR IT TO RESTART. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE STEERING WHEEL LOCKED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT NOTIFIED THE DEALER (JIM TRENARY CHEVROLET, 501 AUTO MALL DR, O'FALLON, MO 63368 (636) 946-6300) WHERE AN APPOINTMENT WAS MADE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 79,621.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010282July 24, 2017
POWER TRAIN
WE HAVE A 2010 CHEVROLET EQUINOX WITH 66000 ORIGINAL MILES ON IT AND THE TRANSMISSION HAS FAILED. WE WERE COMING HOME FROM A SHORT ROAD TRIP AND THE CAR STARTED TO ACT UP. WE COULDN'T GO OVER 25 MILES AN HOUR AS WE ONLY HAD 2ND GEAR. WE HAD NO REVERSE OR OTHER GEARS. WE PRAYED TO COULD LIMP IT HOME AND CALL THE TOW TRUCK TO COME AND GET IT. WE HAD TO HAVE IT TOWED TO THE DEALER AND HAD TO REPLACE THE TRANSMISSION WHICH COSTS US $4500 AND THE TRANSMISSION WAS NOT REPAIRABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010139July 23, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
BOUGHT MY 06 EQINOX IN MAY OF 2015. DAY 2, BATTERY DIED. DEALER PUT NEW BATTERY IN. NEXT WEEK, BATTERY DEAD AND TOOK OUT STEREO WITH IT. DEALER REPLACED BATTERY AND STEREO. NOW HAVING TROUBLE STARTING AGAIN. HAVE REPLACED BRAKE PADS AND ROTORS TWICE ON REAR WHEELS AND FRONT ONCE. CAR MAKES GRINDING NOISE STILL WHEN BACKING WITH FOOT ON THE BRAKE. ABS AND TC LIGHTS CAME ON MAY OF 2017. HAD CHECKED OUT AND NEEDED FRONT RIGHT WHEEL SPEED SENSOR REPLACED. REPLACED IT AND LIGHT STAYED ON. HAD IT RECHECKED AND IT STILL READS THE SAME. NO BRAKES. PEDAL STUTTERS ON THE WAY DOWN AND THEN HAS TO BE FORCED DOWN THE REST OF THE WAY TO STOP THE CAR. HAD MECHANIC LOOK AT IT AND WAS TOLD TO REPLACE ABS MODULE. WE DID AND I FINALLY HAVE BRAKES AGAIN BUT NOW MY BREAK LIGHT IS ON ALONG WITH THE ABS/TC LIGHTS. CAR HAS SUNROOF. HAD CAR 2 YEARS AND ALL OF A SUDDEN MY BACK FLOOR IS FLOODED. THOUGHT THE KIDS SPILLED WATER. NOPE. SOAKED A BEACH TOWEL CLEANING IT UP. NEXT HARD RAIN, FLOODED AGAIN. LINES ARE CLOGGED AND BACKING UP INTO MY CAR. TWO BEACH TOWELS AND TWO GALLONS LATER OF WATER VACUUMED UP AND MY PADDING IS DAMP AND STILL STINKS LIKE MILDEW. THIS CAR IS BADLY DESIGNED. THE BRAKE SITUATION IS VERY DANGEROUS. LUCKILY THERE WAS AN EMPTY TURN LANE BESIDE ME WHEN IT RAINED OR I WOULD HAVE HIT THE CAR IN FRONT OF ME. THE BRAKE PEDAL WOULD GO TO THE FLOOR WHEN TURNING AND WOULDNT STOP ON STRAIGHTAWAYS. THE ELECTRICAL WIRING IN THE DRIVERS SIDE DOOR IS JACKED UP TOO. CAN'T UNLOCK THE DOORS, TURN ON DOME LIGHT AND DOESN'T SHUT OFF RADIO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006708July 21, 2017
VISIBILITY/WIPER
WHILE DRIVING BOTH WINDSHIELD WIPERS BECAME INOPERATIVE LOWERING THE VISIBILITY TO ZERO. WITHOUT WIPERS I COULD NOT SAFELY DRIVE AND HAD THIS DEFECT REPAIRED IMMEDIATELY. SIMILAR TO OTHER COMPLAINTS, CHEVROLET DENIED REIMBURSEMENT FOR AN ALREADY PAID REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006795July 21, 2017
ENGINE
LESS THAN 60,000 MILES AND IT NEEDS A NEW ENGINE. ENGINE LIGHT CAME ON AND POWER WAS REDUCED. CAR IDLES VERY ROUGH, AND SOMEWHAT LOUD. I LIKEN IT TO A SCHOOL BUS. LUCKILY I WAS LESS THAN 5 MILES FROM HOME AND DID ARRIVE SAFELY. CAR WAS LOOKED AT BY TWO DIFFERENT MECHANIC SHOPS AND BOTH HAVE THE SAME DIAGNOSIS: TIMING BELT/CHAIN JUMPED AND NOW NEEDS A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006806July 21, 2017
VISIBILITY/WIPER
I WAS DRIVING IN A TERRIBLE RAIN STORM AND HAD THE WIPERS ON FAST SPEED. THE WIPERS COMPLETELY STOPPED. I WAS ON A 3 LANE HIGHWAY AND WAS ALMOST KILLED. WHEN I WAITED OUT THE STORM I DROVE HOME. I WENT TO THE INTERNET AND FOUND THAT ALMOST 400,000 VEHICLES WERE RECALLED FOR FAULTY WIND SHIELD MOTOR TRANSMISSIONS. I CALLED CHEVROLET CUSTOMER ASSISTANCE AND THEY TOLD ME THAT MY VIN NUMBER WAS NOT PART OF THE RECALL. I EXPLAINED TO THEM THAT I HAD THE SAME FAILURE AS ALL THE OTHERS THAT WERE REPORTED. THEY TOLD ME IT DIDN'T MATTER AS MY VIN NUMBER WAS NOT PART OF THE RECALL. I HAD TO GET MY WIPERS FIXED AT THE LOCAL CHEVROLET DEALER. THEY TOLD ME THAT THE REPAIR WAS THE SAME AS THEY DID FOR THE VEHICLES THAT WERE PART OF THE RECALL. I HAD THEM SAVE THE PARTS BUT THEY CHARGED ME $580.70. AFTER NUMEROUS PHONE CALLS I RECEIVED NO SATISFACTION FROM CHEVROLET. THIS IS A SERIOUS SAFETY ISSUE AND I HOPE YOUR AGENCY CAN HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006525July 20, 2017
FUEL/PROPULSION SYSTEM
SERVICE ENGINE LIGHT COMES ON FREQUENTLY. CAR RUNS VERY ROUGH. STALLS. TOOK TO DEALER. REPORT RECEIVED: IN AMBIENT TEMPERATURES 100 F DEGREES OR HIGHER, DTCS P2635 AND/OR P108B MAY SET. THE VEHICLE MAY ALSO EXHIBIT A HESITATION OR STALLING CONDITION. CAUSE: EXCESSIVELY HOT AND SUSTAINED AMBIENT TEMPS OVER 100 F DEGREES CAUSING VAPORT BUILDUP IN FUEL FEED LINE. ADVISED TO USE GREATER THAN 91 OCTANE FUEL, KEEP IN COVERED GARAGE. THERE IS NO FIX! WHAT HAS HAPPENED TO US: WHILE DRIVING ON INTERSTATE, WHEN TRYING TO ACCELERATE, CAR BOGS DOWN AND WILL NOT ACCELERATE, SLOWING WHILE IN HEAVY TRAFFIC. ON WAY HOME, 96 DEGREE DAY, TWO BABIES IN CAR WITH GROCERIES, STOPPED AT A LIGHT ON HEAVILY TRAVELED, TWO LANE ROAD, CAR STALLS OUT AND WILL NOT RESTART FOR SEVERAL MINUTES. WHILE COMING OFF THE INTERSTATE THIS MORNING, THE CAR ALMOST STALLED AGAIN. IF CAR WILL STALL WHILE IDLING OR ACCELERATING, THIS COULD EASILY CAUSE AN ACCIDENT. TO BE TOLD THERE IS NO FIX FOR THIS PROBLEM IS EXTREMELY CONCERNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006531July 20, 2017
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HESITATION AND JERKING. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED A LACK OF ENGINE POWER. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS THEN TOWED TO A TRANSMISSION SPECIALIST WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE DEALER OR MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 94,143. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006606July 20, 2017
ENGINE
I HAVE A 2012 CHEVY EQUINOX THAT I HAVE OWNED SINCE AUG. 2015. THE CAR USES EXCESSIVE OIL, TWO OR MORE QUARTS BETWEEN OIL CHANGES ON MY FOUR CYLINDER ENGINE. A WEB SEARCH FOUND THIS TO BE A VERY COMMON PROBLEM. CHEVY CAME UP WITH THE IDEA THAT THIS WAS A NORMAL CONDITION, BUT ANY BACK YARD MECHANIC KNOWS DIFFERENT. AFTER ALL THE COMPLAINTS CHEVY FINALLY ISSUED A TECHNICAL SERVICE BULLETIN ON EXCESSIVE OIL USE. I CALLED THE DEALERSHIP WHO SAID I NEEDED AN OIL CONSUMPTION TEST WHICH OF COURSE IS NOT REIMBURSED. I PURCHASE INSURANCE TOTAL LOST VEHICLES AND REPAIR THEM. I HAVE BEEN DRIVER THIS CAR FOR 2 YEAR. CAR HAS 60000 MILES. CHEVY STILL HAS CAR LISTED AS SALVAGE WITH WARRANTY VOID IN THEIR COMPUTER. NO DEALERSHIP WILL TOUCH IT. I AM ON MY 4TH CALL TO CHEVY AND THEY DO NOT RESPOND. CAR WILL GO LOW ON OIL TO THE POINT THE ENGINE BANGS WITH NO LOW OIL INDICATION. TSB ISSUE WILL NOT DO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006328July 19, 2017
FUEL/PROPULSION SYSTEM
I STARTED SMELLING GAS ODOR WHEN EXITING THE VEHICLE , I CHECKED AROUND THE VEHICLE DID NOT SEE ANY GAS SPILLING ANYWHERE, CHECKED UNDER THE VEHICLE NOTICED THE FUEL TANK WAS WET ON THE BACKSIDE , THE GAS IS COMING FROM THE TOP OF THE FUEL TANK..I NOTICED THERE WAS A RECALL ON THIS MODEL VEHICLE AND CHECKED AND SAID THAT MY VEHICLE WAS NOT UNDER THE RECALL...WHY? IT SOUNDS LIKE THE SAME THING EVERYONE ELSE IS HAVING THE SAME THING HAPPEN AND THE RECALL IS FIXING THE PROBLEM..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006478July 19, 2017
ENGINE, POWER TRAIN
CHEVY EQUINOX 2012, BUT THE TRUCK A MONTH AGO, NOTICE A RATTLE NOISE ON THE ENGINE, AFTER A MONTH +1000 MILES DRIVING, NEED TO ADD 2Q OF OIL, TODAY 7/17 HAS NO OIL. TAKE IT TO SIERRA CHEVROLET ON MONROVIA, THE PERSON ON SERVICE DEPARTMENT, MENTION THAT I NEED TO PAY $150 FOR DIAGNOSTIC THE PROBLEM, + NEED TO PAY 3 OIL CHANGE TO SEE IF THIS TRUCK HAS THE ISSUE MENTION ON BULLETIN: 13-06-01-003F. WHY I NEED TO PAY FOR SOMETHING THAT IS NOT MY FAULT. DEFECT OF MANUFACTURING. MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006179July 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 04V302000 (POWER TRAIN), THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE RECALL REPAIR WAS PERFORMED BY YOUMANS CHEVROLET (220 RIVERSIDE DRIVE, MACON, GA, PHONE: 478-746-8531). THE APPROXIMATE FAILURE MILEAGE WAS 195,000. *LN THE CONSUMER STATED THE AIRBAG AREA WAS BEGINNING TO MAKE SOUNDS. THE CONSUMER DID NOT FEEL SAFE DRIVING THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006264July 18, 2017
ENGINE
I RECEIVED A RECALL NOTICE FOR EXCESS OIL CONSUMPTION. I SURPASS PARIMETERS FOR REPAIR. DEALER INSISTS THAT I KEEP GOING IN FOR TESTING WELL BEYOND WHAT CHEVY HAS SET AS THE STANDARD. CHEVY IS NOT PROVIDING RESULTS. VEHICLE IS STILL NOT FIXED. VEHICLE WHINES AND HAS LOSS OF POWER. FIRST TIME IT HAPPENED I ,THANKFUL, WAS ON A QUIET RESIDENTIAL STREET. THE RECALL STATES OIL CONSUMPTION OF A QUART OR MORE AT 2000 MILES. I HAVE BEEN GOING IN EVERY 1000 MILES. I HAVE ATTACHED A COPY OF THE DEALER RECORD OF OIL LEVELS. I AM GOING ON THE 4000 MILE MARK WITH NO FIX BY CHEVY IN FUTURE. THEY DON'T WANT TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006094July 18, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ENGINE LOSING POWER AND CAR NOT TURNING ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005916July 17, 2017
FUEL/PROPULSION SYSTEM
MY CAR JUST RECENTLY STARTED TO SMELL LIKE GAS. AT FIRST, IT WAS A FAINT SMELL. NOW IT IS STRONGER. I CAN STILL DRIVE THE VEHICLE BUT I FEEL AS IF IT IS A SAFETY HAZARD. I HAVE TWO SMALL CHILDREN THAT RIDE IN THIS VEHICLE. MY GAS METER STILL WORKS AND MY RANGE IS ACCURATE BUT THE GAS SMELL IS BECOMING VERY OVERWHELMING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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