Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11717321February 11, 2026
FUEL/PROPULSION SYSTEM
Almost every time I fill up with gas ( I use top tier like the manual states), once I start driving, it feels like it misfires or jerks. It will do it one/ two times and then it’s fine… until I fill up with gas again. It’s been doing this since I got the vehicle- no indicator lights on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717192February 11, 2026
SERVICE BRAKES
Chevrolet service states brake master cylinder failed prematurely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716995February 10, 2026
SERVICE BRAKES
My wife and I were in our car driving on [XXX] on [XXX] at about 4:30 in the afternoon. I was about three car lengths behind the car in front of me and I was doing 30-32 miles per hour. The brake lights in front of me went to red and I immediately stepped on my brakes but my car would not stop nor slow down causing me to hit the person in front of me. It was a matter of seconds passing but when I hit the back of that car in front of me I had both feet on the brake pedal. My car would not stop. My wife was injured, the young lady that I hit hurt her leg and the back end of her car was destroyed. Our car was totaled. The vehicle is now in possession of AAA auto insurance where I was told the brakes would be looked in to. I will be placing a call to the General Motors customer service to lodge a complaint. There were no warning signs of any type prior to this accident. This car is a 2019 model with only 30,200 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11716625February 9, 2026
ENGINE, ELECTRICAL SYSTEM
Vehicle is leaking coolant excessively. Faulty 55513550 water pump (ACDelco/GM OE) commonly causes engine overheating, coolant leaks (often from the weep hole), and unusual noise (squeaking/rumbling) in 1.6L diesel engines for Chevrolet Cruze, Equinox, and GMC Terrain. It may cause cabin heating issues and trigger engine codes. Major Problem #2: Electrical Described by Tony Dubois at Midas (Cinco Ranch location) - Electrical pulse are being received through the wiring causing lights to go on and off. No other manufacturer or repair shop can fix this issue because of the inability to access the coding. This is an Dealership software issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716731February 9, 2026
FUEL/PROPULSION SYSTEM
For the 4th time since November 2025, my vehicle has shut off while driving and there was a severe gas smell. Check engine and traction control lights on dash. So far the turbo booster and fuel injector have been replaced but the issue keeps happening. This vehicle is not on recall list for high pressure fule pump recall. I think it should be. Vehicle goes into limp mode and all the gas leaks right out of the vehicle making it unsafe to drive due to a fire hazard. I have spent over $4000 trying to make this vehicle safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716794February 9, 2026
ELECTRICAL SYSTEM
Vehicle telematics module defect across the board that deactivates safety features from Onstar in case of an accident. GPS and Internet connection lost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716660February 9, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The brake system, specifically the master brake cylinder and/or associated brake system components, failed or malfunctioned. The defect results in a sudden loss of braking performance without warning. Yes, the vehicle is available for inspection upon request. It has remained in the continuous possession of the authorized Chevrolet dealership since January 13, 2026, and has not been returned to service. The defect involves the primary braking system, which is a critical safety component. Sudden and unexpected loss of braking ability significantly increases the risk of a collision, serious injury, or death to the driver, passengers, pedestrians, and other motorists. The vehicle was deemed unsafe to operate due to the risk of brake failure. The problem has been confirmed by the authorized Chevrolet dealership. The service department diagnosed the issue as a defective master brake cylinder and/or related brake system components. The dealer advised that the condition presents a safety risk and that the vehicle cannot be safely operated until the issue is addressed. The vehicle has been inspected by an authorized Chevrolet dealership acting as the manufacturer’s representative. The manufacturer has been made aware of the problem. No inspection by police or an insurance representative has occurred, as no crash took place. The vehicle remains unrepaired as of February 9 due to parts unavailability. There was no adequate warning that would have allowed the driver to anticipate the loss of braking performance. The defect results in sudden brake failure without sufficient advance warning, which is a significant safety concern. The issue was identified in January 2026, at which time the vehicle was taken to the dealership. On January 13, 2026, the vehicle was removed from service and has remained at the dealership continuously since that date. The vehicle remains out of service because the master brake cylinder is on backorder. There is no ETA, and as a result, no repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716482February 7, 2026
ENGINE
On 1/27/26, while driving at highway speeds, I received a "Reduced Engine Power" alert. I was forced to pull over immediately; the vehicle stalled before I could reach a complete stop. This left me stranded in dangerously cold temperatures for an extended period while awaiting a tow. Upon inspection, I was informed that the engine has failed and requires a complete replacement. This is highly distressing for several reasons: * Low Mileage: The vehicle has only 54,000 miles and is well under the expected lifespan of a modern engine. * Meticulous Maintenance: As a loyal customer, I have had every scheduled oil change and service performed at my local Chevrolet dealership. My service history will confirm that this vehicle has been maintained to the highest standards. * Brand Loyalty: I have been a dedicated Chevrolet owner for years, having purchased five brand-new vehicles from your dealerships. I chose Chevrolet based on a reputation for reliability that, in this instance, has not been met. "I am specifically concerned because my vehicle's symptoms align with Special Coverage Adjustment #14882 (PCV Icing). Given that the failure occurred during extreme cold and resulted in immediate engine failure, it appears to be the exact scenario outlined in your technical service bulletins regarding the 2.4L engine. I am requesting that this repair be handled under that special coverage or a similar goodwill extension." My research indicates that this specific engine model has a documented history of similar issues. Given my history with the brand and the premature nature of this failure, I am requesting that Chevrolet review my case for a goodwill repair adjustment or a significant cost-sharing assistance for the engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716209February 6, 2026
ENGINE, WHEELS, UNKNOWN OR OTHER
Transfer case and front differential failure. No warning lights came on beforehand
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716345February 6, 2026
FUEL/PROPULSION SYSTEM
This issue presents a serious safety concern. During the initial occurrence, the vehicle was unable to sustain highway speeds for extended periods (approximately 10 minutes or more). When coming to a stop, the vehicle would shake, rev unexpectedly, lose power, and shut off completely. During these events, the vehicle would not accelerate, creating a hazardous situation, especially in traffic. The condition has since worsened. The same symptoms now occur upon starting the vehicle and during the warm-up period, increasing the risk of sudden engine shutdown without warning. Additionally, a distinct “gulping” sound is coming from the rear of the vehicle, raising concern that the fuel system may be compromised. No diagnostic or pending fault codes are present, and the local dealership has been unable to identify the cause. The vehicle has fewer than 100,000 miles. Due to the unpredictable loss of power and engine shutdown, this issue poses an immediate safety risk to the driver, passengers, and surrounding motorists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715924February 5, 2026
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The contact owns a 2016 Chevrolet Equinox. The contact stated that while reversing the vehicle on a cold, snowy day, there was oil on the driveway. There was a fuel odor inside the vehicle, and the engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that the failure was related to the PCV system. The mechanic stated that the PCV valve was clogged, causing the gasket to fail. The vehicle was partially repaired. The mechanic later informed the contact that other repairs were necessary. The local dealer was contacted and confirmed that there were no recalls associated with the failure. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was contacted and confirmed that there was no recall coverage associated with the VIN for the repair. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715981February 5, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving approximately 55 MPH, the vehicle went into LIMP Mode and the vehicle decelerated to 5 MPH. The contact stated that the message "Vehicle Entering Power Saver Mode" was displayed. The vehicle was pulled over to the side of the road, and the vehicle stalled. The contact stated that when the vehicle was restarted, the message “Engine Oil Level Low – Shut-off Immediately" was displayed, and the vehicle stalled. The vehicle was towed to a dealer, where it was diagnosed and determined that the rear main seal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716010February 5, 2026
ENGINE, FUEL/PROPULSION SYSTEM
A "Reduced Engine Power" warning in a 2019 Chevrolet Equinox LT usually indicates the car has entered "limp mode" to protect the engine, most commonly caused by a dirty/faulty throttle body, loose Charge Air Cooler (CAC) tube, or sensor issues (MAF/TPS). Common codes include P0299 (turbo underboost). When this occurs, I cannot utilize my remote starter. I purchased an Innova OBD2 Code Reader, connected it to the vehicle and this code P0299 populated. There has been a few times that the engine light would go off, then I was able to use the remote starter to start the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716011February 5, 2026
SEATS
My 2019 Chevy Equinox, LT model has experienced issues where the seat will no longer recline. Seat that raises but won't recline is likely caused by a faulty seat control switch, a jammed recline actuator/gear, or a broken wire, rather than a blown fuse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716025February 5, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
SEE NHTSA Safety Recall Report 25V-12- It appears it should apply to both 2025 FRONT WHEEL DRIVE Chevy Equinox EVs with ADAPTIVE CRUISE CONTROL (and without Super Cruise) in addition to 2025 ALL WHEEL DRIVE Equinox EVs with ACC (also without Super Cruise). This is very dangerous. Here's what happened: My 8 month old 2025 Chevrolet Equinox EV FRONT WHEEL DRIVE w/ACC(no Super Cruise) has had 2 instances where a very large "thunk" sound and vibration emanating from the rear of the car while stopped at an intersection, was immediately followed with sudden brake failure and sudden forward acceleration. The ACC was on in both instances. The first time this happened was alarming but since the was nothing in front of me there was no damage and the problem seemed to resolve itself thereafter. The second time was while waiting at a red light about 10 feet behind another vehicle. My car shot forward and into the other car, which was then pushed into the car ahead of it. Both my car and the car ahead of me had very expensive damages, but fortunately, no injuries. What I experienced sounds exactly like the recall problem described in NHTSA Safety Recall Report 25V-12 which has thus far only been applied to the AWD version of the 2025 Equinox EV, not the FWD version that I have. I believe this needs rapid consideration due to the danger of of sudden acceleration resulting in serious property damage, injury, or death. It appears to me that other instances of this problem have been described in various online forums and YouTubes.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11715945February 5, 2026
ENGINE
CASE NUMBER 11715650 , check engine light went on , and the vehicle reduced speed, I took car into dealership, they said the engine had an ice problem and a repair would be needed, they said that this was a flaw in design, and it should be part of a recall, and that this is a common problem with this vehicle. the cost of a repair would be around $1000.00 . T fill this should be covered by the manufacture because of a design flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715792February 5, 2026
SEAT BELTS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION
Blind spot indicator malfunction. Seat sensors alert for no reason. Cruise control stops working. Vehicle automatically brakes for no reason. Information screen malfunction and goes black at random.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715500February 4, 2026
ENGINE
The contact owns a 2017 Chevrolet Equinox. While the contact’s son was driving at an undisclosed speed, the vehicle unexpectedly started shaking, and the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the rear engine seal had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715650February 4, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at 65 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The contact pulled over to the side of the road and was able to restart the vehicle. The contact resumed driving, but the vehicle failed to exceed 55 MPH on the Expressway. The vehicle was taken to the dealer, where it was diagnosed with a factory defect. The dealer determined that the turbo wastegate solenoid, the charge air cooler, and the TCV wrap needed to be replaced with an aftermarket part. The parts were ordered; however, the vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715624February 4, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Hello, since I purchased the vehicle on October 1, 2025, there have been issues regarding collison system and adaptive cruise control. When driving down the road it will try to come to a complete stop with no reasoning. It happens more often when it is rainy and night time. I believe the collision system is conufsed with oncoming traffic and it thinks they are on my side of the road but they are not. I also get alerts with side mirrors and shaking of my seat when no one is beside me. It triggers to say someone or a vehicle is approaching from the side, but there is no one or nothing there. The issue that is most troubling is I almost hit someone in the rear end on 02-03-2026. I went to slow down for a traffic light, and it started slowing down, but then got a surge and would not allow me to stop any more. It kept going. I had to remove my foot from the brake and hit it again harder. It has happened a few times, but not in a situation like this. Thankfully I was following a safe distance or I may have hit the vehicle stopped in front of me. Similar situation happened a few times, one when I was pulling into an Applebees to eat, the brake did not want to stop the vehicle. It was like a surge of power again. This time was not as bad as no one or a vehicle was not in front of me. I have also noticed it a few times driving and when I go to stop the surge, but it seems to be escalating. I do not have the auto start stop on, I switch it off as soon as I start the vehicle. I do not have the auto hold on when it happens either. I have an appointment on the 16th of February to hopefully get it looked at, but will see.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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