Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11719449February 20, 2026
POWER TRAIN, ENGINE
Engine went into limp mode with now warning. I recieved a reduced engine power warning and the vehicle lost acceleration on the highway almost leading to an accident. I had the car towed to Coggin GM for diagnostic and was told that my throttle body has to be replaced. I was advised that this is common issue with this engine and notify due to a recall of older equinoxes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719407February 20, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER
The onstar telematics module has stopped functioning. That means I am not receiving any systems updates, cannot use onstar, and cannot use the my Chevrolet app for remote start or remote unlock. I took it to the dealer 2 weeks ago and they said the telematics module is backordered. They did do a number of system updates. After those updates my adaptive cruise control has completely stopped working. When I called about that, the service department said that one module could have caused the other module to fail and that they won’t try to look at my cruise control until after they can replace the telematics. There is currently no ETA to receive the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719161February 19, 2026
ENGINE
Noticed knocking in the engine and excessive oil usage. I keep my vehicle maintained. I went and had the values and seals replaced around engine for oil. Not even two to three weeks later knocking again. Took it back and engine is burning oil. Read about this make and model having defective pistons and rings causing oil to burn excessively. This has cost me thousands of dollars and it's still not fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719189February 19, 2026
FUEL/PROPULSION SYSTEM
My 2024 Chevy Equinox went into limp mode on 2-15-26 and gave me engine codes P228C and P0089. I encountered limp mode once before this date but no check engine light went on. It lost acceleration while driving. I took it to Henna Chevrolet in Austin, TX and they told me that I am outside of the warranty window even though the vehicle has less than 60K miles. They told me that it would have been under the basic 36,000 mile warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718839February 18, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, EQUIPMENT:ELECTRICAL:INFOTAINMENT
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718844February 18, 2026
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718889February 18, 2026
ENGINE
Excessive oil consumption i have the same 2.1 liter echo tech engine that was previously involved in the lawsuit against General Motors for the 2013 chevy equinox excessive oil consumption. My car has stalled, jerked and keeps me in the auto parts stores buying oil all the time even long before time to change the oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718722February 18, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving 35-40 MPH in traffic, the vehicle stalled, and the power steering and brakes became inoperable. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The vehicle was restarted after a long while. The failure recurred on several occasions. The vehicle was taken to an independent mechanic, where it was diagnosed with fuel pump failure. The mechanic replaced the fuel pump; however, the failure persisted. The vehicle was taken to another independent mechanic, where it was diagnosed with fuel pump module failure. The vehicle was not repaired due to the cost. The contact associated the failure with NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline). The vehicle was taken to the dealer, and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718504February 17, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The AEB feature is very sensitive and has often activated when there was no good reason. For instance, it has activated a few times while moving slowly in heavy traffic. Additionally, the feature frequently activates when reversing out of a parking spot or garage, especially when the weather is rainy. In one instance during light rain, the car slammed to a halt more than five times while trying to back out of a parking spot, and there were no obstacles anywhere near the vehicle. I believe that this feature has nearly caused several accidents and has made me feel less safe while operating the vehicle. A software solution has been implemented for the 2026 model year, but not for the older models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718324February 16, 2026
VISIBILITY/WIPER
We are leasing a 2024 Chevrolet Equinox EV. We like the car, however there is a safety issue that has continually occurring. There is a very strong reflection on the windshield from the materials that make up the dashboard. It can occur in bright sun but also on bright cloudy days. I want to be clear, I am not being blinded by the sun in my eyes but rather the dash reflecting onto the Windshield and obscuring my vision. I’ve had two close calls because of this. I mentioned it to the Chevy service lady when I had an appointment and she said her boyfriend had exactly the same problem with his Equinox EV. He had to put a carpet piece on the dash to stop the obscuring reflection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718263February 16, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
VEHICLE INFORMATION Vehicle: 2025 Chevrolet Equinox (Gas) Purchase Price: $46,000 In-Service Date: January 28, 2026 Current Mileage: 2,433 miles First Repair Attempt: Approximately 200 miles DEFECT DESCRIPTION (SAFETY-CRITICAL) The vehicle experiences intermittent but recurring safety system failures while driving, including: • Complete instrument cluster blackout (all gauges dark) • All warning lights and alerts disappear • ADAS / driver-assist systems shut down • System appears to reboot for approximately 15 seconds while in motion • Vehicle settings reset to default (vehicle systems, not radio) • Brake pedal becomes hard during these events • Stopping distance feels increased during braking events This behavior indicates a brake assist interruption and a loss of critical driver information while the vehicle is moving. REPAIR HISTORY SUMMARY • Vehicle has been in the dealership approximately 4–5 times for the same or substantially similar defect • Dealership has performed software updates • Dealership has replaced computer modules controlling the information center and related systems • The defect persists SAFETY ASSESSMENT Loss of braking assist (hard pedal with increased stopping distance) combined with full instrument cluster blackout while driving constitutes a substantial impairment of vehicle safety. This is not an infotainment issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717974February 14, 2026
UNKNOWN OR OTHER, ENGINE
Safety Complaint – Sudden Oil Loss and Engine Failure – 2014 Chevy Equinox Hello, I am reporting a serious safety issue involving my 2014 Chevrolet Equinox with the 2.4L Ecotec engine. My vehicle began consuming oil at an abnormal rate without any dashboard warnings in early 2025. The oil level would drop dangerously low between regular oil changes, and the problem escalated quickly. I had to carry oil and a funnel at all times to avoid engine damage. Despite proper maintenance, the engine failed and required replacement on March 27, 2025, at a cost of $11,879.28. The replacement engine includes a 3‑year or 100,000‑mile warranty, but it is the same Ecotec design. Approximately one month after the replacement engine was installed, I experienced another incident requiring service. This occurred despite the engine being brand new and under warranty, raising concerns that the defect may still be present and that the vehicle may remain at risk of sudden failure. This sudden oil loss and subsequent incident created a safety hazard, as the engine could have seized while driving. I am submitting this complaint so NHTSA can track the defect and evaluate whether further investigation or recall expansion is needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717726February 13, 2026
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Within the past two months, I have experienced multiple significant mechanical failures that raise serious concerns about the reliability and safety of this vehicle. First, the air conditioning compressor failed at approximately 55,000 miles. This was an unexpected and costly repair for a vehicle that is only two years old and has been properly maintained. Shortly thereafter, the fuel pump failed. I became aware there was a recall related to the fuel system; however, when the dealership ran my VIN, it did not populate under the recall campaign. Despite this, the component still failed. Now, I am experiencing continued stalling and drivability issues, particularly when coming to a stop or when the automatic start/stop system engages at traffic lights. Based on the symptoms, I believe the secondary fuel pump may also be malfunctioning. A vehicle stalling in traffic creates a clear safety hazard. I rely on this vehicle daily, and repeated fuel system failures at this mileage are unacceptable. I am requesting the following: A full diagnostic review of the fuel system under manufacturer oversight Consideration for coverage or reimbursement of recent repairs Investigation into whether my vehicle should have been included in the applicable recall Assurance that this vehicle is safe to operate I have maintained this vehicle appropriately and did not expect major component failures at 55,000 miles. I am extremely concerned about both reliability and safety moving forward. Please advise on next steps and how Chevrolet intends to address this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717633February 12, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Chevrolet Equinox. The contact stated that the rear tire treads were prematurely worn. A mobile independent mechanic diagnosed the vehicle at the residence, and the mechanic determined that the brakes were dragging. The brakes were replaced. The vehicle was taken to a tire dealer, where the rear tires were replaced. The vehicle was taken to the dealer, where the defective tires were inspected. The service manager associated the failure with NHTSA Campaign Number: 19V704000 (Service Brakes, Hydraulic); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that no assistance would be provided because the VIN was not included in the recall. The failure mileage was approximately 48,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717644February 12, 2026
VEHICLE SPEED CONTROL, POWER TRAIN
I keep loosing power and get the message "Engine Power Reduced" and the car stops while driving down the road, sometimes it just stutters and won't maintain speed without the warning. I've had 2 shops check it out and can't find anything wrong. This vehicle has had all required maintenance done by the dealer since it was new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717648February 12, 2026
FUEL/PROPULSION SYSTEM, ENGINE, STEERING
Got word from the mechanic at the dealership that the cam shaft is leaking oil as well as the fuel injectors retainers are out and need to be sealed as they are also leaking. the engine went into safe mode to prevent any engine fires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717596February 12, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Vehicle Safety Complaint – 2024 Chevrolet Equinox I am reporting a safety defect involving unintended vehicle movement and improper shutdown behavior. While operating my 2024 Chevrolet Equinox, I was able to shut the vehicle off even though it was not in Park. After shutdown, the vehicle rolled forward on its own and struck a tree. At the time of the incident, the radio remained on despite the vehicle being turned off, indicating the vehicle may not have fully entered ignition-off state. This incident suggests a potential malfunction involving one or more of the following systems: gear position detection system transmission park engagement mechanism electronic shift control module ignition state logic or body control module The vehicle should not allow shutdown unless it is in Park, or it should provide clear warnings and prevent unintended movement. This behavior presents a serious safety risk of rollaway incidents. I am requesting a full diagnostic inspection and documentation of all stored fault codes, including history codes, prior to any resets. Please also check for software updates, technical service bulletins, or known defects related to shift position recognition or ignition state control. This issue resulted in unintended movement and property damage and poses a significant safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717348February 11, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle sputtered, and there was a strong fuel odor inside the vehicle. The contact stated that while depressing the accelerator pedal to move off from a stop light, the engine shut off. The traction control and check engine warning lights were illuminated. The failure had occurred while the contact was driving her minor child to school. The vehicle was driven to the residence. The vehicle was then towed to the dealer; however, the diagnostic result was not provided to the contact. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717368February 11, 2026
STRUCTURE:BODY
While driving under normal conditions, a body panel detached from my vehicle and flew off without any collision, impact, or external cause. This was not an accident. The vehicle was being operated properly, and the failure occurred spontaneously, creating a significant safety risk to myself and other motorists. Since purchasing this vehicle less than one year ago, it has been subject to multiple recalls, raising further concerns about overall build quality and safety. I am also aware of reports from other Chevrolet Equinox EV owners who have experienced similar component failures, suggesting a potential pattern of defects. When I attempted to address this issue through the dealership and insurance channels, my concerns were dismissed, and the incident was incorrectly characterized as an “accident,” despite the absence of any collision or driver error.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717325February 11, 2026
LANE DEPARTURE: BLIND SPOT DETECTION
Blind spot indicator lights ( both left and right side) randomly alert when there is nothing beside me. Also when I’m backing into a parking spot it also randomly blinks fast.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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