Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11155170November 30, 2018
FUEL/PROPULSION SYSTEM
GAS ORDER AND OTHERS COMING FROM THE ENGINE. GAS MILEAGE HAS DECREASED. UNDETECTED GAS LEAK .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154622November 28, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL WENT BLACK. THE VEHICLE WAS TAKEN TO MOSS BROS. AUTO GROUP (12625 AUTO MALL DRIVE, MORENO VALLEY, CALIFORNIA 92555, (951) 485-3500) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. AFTERWARDS, THE POWER STEERING SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESTART WHEN PROMPTED. THE VEHICLE WAS TOWED TO TOM BELL CHEVROLET (800 ALABAMA STREET, REDLANDS, CALIFORNIA 92374, (909) 283-0690) WHERE IT WAS DETERMINED THAT THE VEHICLE EXHIBITED "LOW VOLTAGE". THE BATTERY WAS REPLACED IN 2016. THE CONTACT STATED THAT THE DIAGNOSTIC TROUBLE CODES WERE ERASED; THEREFORE, THE DEALER COULD NOT DUPLICATE THE "LOW VOLTAGE" FAILURE READING. ADDITIONALLY, AN ALARM SOUNDED, THE SEAT BELT WARNING INDICATOR ILLUMINATED, AND THE INSTRUMENT PANEL GAUGE READINGS WERE INCONCLUSIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 8-4836904116. THE FAILURE MILEAGE WAS 10,155.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154629November 28, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
CAR WILL NOT SHIFT OUT OF FIRST GEAR. GOES UP TO 5000+RPMS AND WILL ONLY GO ABOUT 25 MPH. THEN IT WILL RANDOMLY ACCELERATE WITHOUT YOU HAVING ANY CONTROL OF THE SPEED. CHECK ENGINE LIGHT CAME ON AND THE GEAR INDICATOR D FLASHED. DEALERSHIP CLEARED THE CODE AND COULD NOT REPLICATE THE ACTIONS. WE DROVE THE CAR ABOUT 30 MILES AND IT HAPPENED AGAIN WITHOUT THE CHECK ENGINE LIGHT COMING ON. WE VIDEOED WHAT HAPPENED. DEALERSHIP COULD NOT REPLICATE AGAIN BUT STILL ARE WORKING ON IT. THEY HAVE CALLED CHEVY IN TEXAS AND THERE MAY BE AN ONGOING TRANSMISSION ISSUE WITH THIS MODEL. GM TECH ASSIST SITED SIMILAR ISSUES HAVING DEBRIS IN TRANSMISSION VALVE BODY. DEBRIS WILL CLEAR AND GET TRAPPED IN FILTER AS DESIGNED. THIS OCCURRED DRIVING ON A COMBINATION OF HIGHWAY, CITY STREETS,AND COUNTRY ROADS. VEHICLE HAS 5100 MILES TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154426November 28, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHEN THE CONTACT ACTIVATED THE WINDSHIELD WIPER SWITCH, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE CONTACT STATED THAT THE WINDSHIELD WIPER TRANSMISSION UNIT WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000 *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154539November 28, 2018
SERVICE BRAKES
MY 2015 CHEVROLET EQUINOX HAS DEVELOPED A SPONGEY BRAKE PEDAL,THE CAR DOES STOP BUT THE PEDAL IS SPONGEY. IS IT POSSIBLE THAT GM HAS A BIGGER PROBLEM WITH VEHICLES THAT ARE COVERED UNDER EXISTING RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154355November 27, 2018
UNKNOWN OR OTHER
I RENTED A 2017 CHEVY EQUINOX. I STARTED THE VEHICLE AND WENT INSIDE FOR IT TO HEAT UP. SOME HOW THE KEY FOB AND KEY TRANSMITTER GOT LEFT BEHIND. I DROVE APPROXIMATELY 20 MILES. I STOPPED AT A GAS STATION, TURN OFF CAR. WHEN I RETURNED THE CAR SAID NO FOB ON DASH AND I COULD NOT START IT. I DONT THINK I NEED TO EXPLAIN ALL THE REASONS THAT THIS COULD BE A SAFETY ISSUE. LET ALONE I HAVE NEVER BEEN IN A CAR THAT DID NOT WARN YOU THAT THE FOB WAS NOT THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154373November 27, 2018
VISIBILITY/WIPER
ONE WINDSHIELD WIPER STOPPED WORKING PROPERLY WITH NO WARNING. THE OTHER WIPER IS WORKING CORRECTLY. IT STARTED DOING IT AFTER THE CAR HAD BEEN PARKED OVERNIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153738November 26, 2018
VISIBILITY/WIPER
WHILE DRIVING IN HEAVY RAIN, WINDSHIELD WIPERS FAILED ON 2012 CHEVY EQUINOX. DEALER REPLACED BROKEN WIPER TRANSMISSION ASSEMBLY, BROKEN OFF LINK NEAR MOTOR, INSTALLED PART NUMBER 84241847, CHANGED DRAIN HOLE. 2013 IS COVERED BY RECALL IN US, 2010 THROUGH 2016 IS COVERED BY RECALL IN CANADA. NHTSA IS INVESTIGATING IF 1.7MILLION FURTHER MODEL YEARS SHOULD BE INCLUDED IN RECALL - YES THEY SHOULD (SAME EXACT PART NUMBER AS 2013 MODEL)!!! CHEVY CHARGED ME $253.78 FOR LABOR AND MATERIAL! 106K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153953November 26, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
ORIGINAL RECALL 09 V4 89000 WAS SUPPOSED TO HAVE FIXED VISIBILITY ISSUE. CAR WAS TAKEN IN AT THE TIME OF THE ORIGINAL RECALL. THE VEHICLE IS SHOWING SYMPTOMS OF THE EXACT SAME ISSUE AS BEFORE WHERE DEFROSTER IS NO LONGER WORKING BECAUSE OF CONTROLS NOT FUNCTIONING. RADIO IS ALSO OUT ALONG WITH POSSIBLE OTHER UNKNOWN ELECTRICAL ISSUES. WE'VE TURN THE CAR ON AND OFF SEVERAL TIMES HOPING IT WAS JUST A GLITCH, HOWEVER IT APPEARS THE PROBLEMS OF THE FIRST RECALL ARE BACK AGAIN. DRIVING THE VEHICLE POSE A THREAT HAS WE LIVE IN WEATHER WE'RE HAVING TO HAVE CONTROL OVER THE DEFROSTING IS NEEDED. DEFROSTER AND PANEL DO NOT WORK BECAUSE OF LACK OF ELECTRICAL CONTROL. MY WORRY IS THAT THIS IS SYSTEMIC, THE THE ISSUE IS REOCCURRING, EVERY SO YEARS OR SO, THAT OTHER ISSUES WILL CONTINUALLY MAKE THIS AN ISSUE IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153516November 24, 2018
VISIBILITY/WIPER
FRONT WINDSHIELD DEFROST NOT WORKING, ALL AIR COMES THRU FRONT AND FLOOR VENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153544November 24, 2018
ENGINE
MY 2012 EQUINOX, WITH JUST UNDER 87,000 MILES WAS GOING THROUGH A QUART OF OIL ABOUT EVERY 1,000 - 1,500 MILES. DRIVING HOME RECENTLY, IT JUST DIED ON ME. FORTUNATELY, I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I HAD IT TOWED TO A GARAGE AND WAS TOLD I NEEDED A NEW ENGINE. THEY SAID THE TIMING CHAIN STRETCHED AND THERE WERE MULTIPLE BENT VALVES AND BROKEN ROCKER ARMS. I GOT A SECOND OPINION AND THEY FOUND THE SAME THING. I HAD A GM DEALERSHIP REPLACE THE ENGINE WITH A USED ONE THAT HAS 23,000 MILES. NEEDING IT FOR WORK, I HAD THEM DO IT RIGHT AWAY. AFTER DOING SOME RESEARCH, I FOUND THESE ARE NOT UNCOMMON PROBLEMS. I CALLED GM WITH MY COMPLAINT BUT THEY JUST KEEP 'ELEVATING' MY COMPLAINT. WHICH IS APPARENTLY THEIR WAY OF JUST PASSING IT ON TO ANOTHER PERSON WHO WILL TELL ME THERE'S NOTHING THEY CAN DO ABOUT IT. THE LAST PERSON TOLD ME THEY COULDN'T HELP ME BECAUSE I REPLACED THE ENGINE WITH A USED ONE. I'M WAITING FOR ANOTHER CALL, BUT I DON'T EXPECT ANY HELP FROM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153425November 23, 2018
ENGINE
AS DRIVING NOV 19, 2018. THE CAR STALLED, ENGINE PROBLEM, MY HUSBAND HAD TO PUSH ACROSS THREE LANES OF TRAFFICS ! ALMOST GOT RUN DOWN . FOR NO REASON THE CAR JUST STOPPED RUNNING! WE WERE PUTTING ONE QUART OF OIL PER WEEK?? IN BETWEEN REGULAR OIL CHANGES. THE CAR WAS TOWED, OUR MECHANIC TOLD US ENGIN SEIZED, NEEDED A NEW ENGINE?? WE STILL OWE 3700 ON THE CAR AND IT DOESN'T RUN?? I'M SO MAD THAT THIS HAS BEEN AN ON GOING PROBLEM WITH THIS YEAR AND MODEL?? GM OWES US A NEW CAR!!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11153440November 23, 2018
UNKNOWN OR OTHER
WHEN RUNNING THE VEHICLE AND TURN HEAT ON WHILE DRIVE EXHAUST FUMES COME THROUGH VENT MAKE DRIVERS VERY SICK AND WHOOZIE AND AT TIMES SICK TO STOMACH.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11153210November 22, 2018
UNKNOWN OR OTHER
RAN HOT .BLOWN HEAD GASGET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153148November 21, 2018
ENGINE, STEERING, WHEELS
THE VEHICLE BURNS OIL AND THE GAS PEDAL OCCASIONALLY STOPS WORKING WHILE DRIVING AND THE STEERING WHEEL LOCKS. I WAS DRIVING ON A STREET DOWNTOWN IN A CITY AND THE GAS PEDAL STOPPED WORKING IN THE MIDDLE OF THE STREET AND THE STEERING WHEEL WOULD NOT TURN. I HAD TO RESTART THE CAR TO GET IT TO WORK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153160November 21, 2018
ENGINE
WHEN AT STOPS CAR WOULD STALL. NOW BEING TOLD CAMSHAFT POSITION ACTUATOR ISSUE. I NOTICED MANY OTHERS HAVE THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152661November 20, 2018
UNKNOWN OR OTHER
DOOR HANDLES KEEP BREAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152963November 20, 2018
VISIBILITY/WIPER
YOU HAVE THE EQUINOX LISTED AS HAVING ZERO RECALLS. THAT IS NOT CORRECT. I WAS CONTACTED BY MAIL ABOUT A RECALL FOR THE FRONT WIPER TRANSMISSION ASSEMBLY (CANADA ONLY). IF SOME OF THESE CANADIAN PARTS HAVE MADE IT ON TO US MODELS THEN THE SAME FAILURE WILL HAPPEN. FROM THE COMPLAINTS I JUST READ ON THIS SITE THAT HAS OBVIOUSLY HAPPENED. I WOULD FEEL TERRIBLE IF SOMEONES WIPERS QUIT WORKING DURING A STORM AND THEY OR THEIR CHILDREN WERE HURT OR EVEN KILLED IN AN ACCIDENT DUE TO WIPER FAILURE AND I KNEW ABOUT IT. I AM UPLOADING PHOTOS OF THE NOTIFICATION I RECEIVED IN THE MAIL IN THE HOPES THAT GM ACKNOWLEDGES THE FACT THAT THE WIPER FAILURE CAN AND IS HAPPENING TO US MODELS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152998November 20, 2018
VISIBILITY/WIPER
THE WIPER TRANSMISSION BUSHING FAILED.... THE FAILED BUSHING ATTACHES THE WIPER MOTOR TO THE TRANSMISSION. THE INCIDENT OCCURRED WHILE TRAVELING HOME FROM WORK ON A HIGHWAY ( I-380) ...THE WIPERS STOPPED WORKING DURING A WINTER STORM CREATING POOR VISIBILITY AND A DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152407November 19, 2018
ENGINE
AS I WAS DRIVING DOWN A 4 LANE HIGHWAY, I SUDDENLY LOST POWER AND THE ENGINE STARTED CLATTERING. I LIMPED TO THE NEAREST EXIT, AND THAT IS WHERE THE CAR DIED. I HAD IT TOWED TO THE NEAREST TOWN, AND THEN WE PUT IT ON A TRAILER AND TOOK IT TO OUR MECHANIC. HE SAID THAT IT HAD BLOWN A ROD IN THE ENGINE, AND THAT IT WOULD NEED TO BE REPLACED FOR $6000+. THERE WERE NO WARNING LIGHTS AT ALL. I HAD BEEN MONITORING THE OIL LEVEL BECAUSE I KNEW I WAS GETTING CLOSER TO A NEEDED OIL CHANGE. EVEN AFTER THIS HAPPENED, WE STARTED IT TO DRIVE IT ON AND OFF THE TRAILER, AND THERE WAS STILL NO OIL LIGHT!!! ALL RECALLS HAD BEEN DONE. AS WE HAD A 100,000 WARRANTY, IT WAS GONE THROUGH VERY CLOSELY BEFORE THAT EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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