Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11182500February 26, 2019
POWER TRAIN, UNKNOWN OR OTHER
I AM EXPERIENCING THE SAME PROBLEMS AS THE ONES THAT ARE RECALLED FOR OIL ISSUES. HOWEVER MY VIN NUMBER WASN'T LISTED. MY PCV VALVE IS STUCK. POSSIBLE ISSUE WITH INSIDE THE INTAKE CRANK CASE AND WITH THAT I DON'T WANT A BLOW OUT. LOSING POWER AND USING A LOT OF OIL. I HAVE THE 2011 CHEVY EQUINOX LT PURCHASED LESS THAN 2 YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182543February 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
SERVICE STABILITRAK, REDUCED ENGINE POWER, SLAPPING NOISE IN STEERING AS WELL AS MAJOR VIBRATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182558February 26, 2019
ENGINE
EXCESSIVELY RAPID OIL CONSUMPTION DEFECT RESULTED IN ENGINE SHUTDOWN AND MAJOR ENGINE DAMAGE. OIL PRESSURE WARNING SYSTEM DID NOT FUNCTION (E.G., NO OIL PRESSURE LIGHT INDICATOR). ENGINE BEGAN KNOCKING, THEN VEHICLE LURCHING AND STALLING WHEN TRANSPORTING TO MECHANIC JUST BEFORE ENGINE FAILURE. REPAIR REQUIRES ENGINE REPLACEMENT (>$5000). DEALER REFUSING TO COMPENSATE OVER 10% OF REPAIR COSTS. PROBLEM IDENTICAL TO THOSE CITED IN CLASS ACTION LAWSUIT FOR EUINOX 2010-2017: HTTPS://WWW.CLASSACTION.ORG/CHEVY-EQUINOX-LAWSUIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182292February 25, 2019
UNKNOWN OR OTHER
THE CLIMATE CONTROL SYSTEM INTERMITTENTLY BLOWS EITHER HIGH HEAT OR NO HEAT AT ALL. I FOUND A SAFETY RECALL # 090298 FOR THIS SPECIFIC PROBLEM AND CALLED MY DEALER. THEY HAVE NO RECALL FOR THIS AND WON'T FIX IT FOR NO COST UNLESS THEY CAN FIND A RECALL! IF YOU NEED MORE INFORMATION PLEASE ADVISE. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE. THIS HAPPENS OF COURSE WHEN IN MOTION NO MATTER WHAT TYPE OF STREET OR HIGHWAY I'M ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182389February 25, 2019
WHEELS
THE TPMS SYSTEM:. WE HAVE A 2018 CHEVROLET EQUINOX. THRU ON STAR WE GET A "LOW PRESSURE" TIRE WARNING EVERY FEW WEEKS. AND THE WARNING TAKES OVER THE SPEED GAGE WHICH HAS BEEN A PROBLEM. AIR IS ADDED WHERE INDICATED BUT WE WILL GET ANOTHER NOTICE IN A WEEK LATER. NOW LATELY AROUND FEBRUARY 5TH, 2019, THE CAR WAS TAKEN TO THE DEALER. TIRES CHECKED. THEY SAID THAT NOTHING WAS WRONG EXCEPT FOR TOO MUCH AIR. THEY RESET THE COMPUTER. 7 DAYS LATER AROUND FEBRUARY 12TH, 2019, WE GOT ANOTHER WARNING. AGAIN IT BLOCKS THE SPEED MONITOR AND IT WON'T LET YOU RESET IT. THE WEEK OF FEBRUARY 19TH, 2019, I CONTACTED THE DEALER AGAIN. CONCERN THAT IT COULD BE A SENSOR. THEY FINALLY CALLED BACK TODAY-2-25-2019. PATRICK FROM SERRA CHEVROLET TRIED TO DOWN PLAY THE SENSOR NEEDING TO BE REPLACED. HE PUT MORE EMPHASIS ON THE WEATHER. BUT WE KEEP EXPLAINING THAT IT HAPPENS IN SPRING TO WINTER. SERRA CHEVROLET-SOUTHFIELD IS WHERE WE LEASED THIS VEHICLE. CONCERN: 1. WITH THIS CONTINUING TO HAPPEN WE WILL NEVER KNOW WHEN WE COULD GET A TIRE BLOW OUT. 2. NOT BEING ABLE TO SEE THE SPEED MONITOR OFF AND ON IS ALSO VERY DANGEROUS. AND IT WON'T ALLOW US TO RESET IT. WE WANT ALL 2018 EQUINOX TO BE CHECKED. THE SENSORS IN THE 2018 EQUINOX MUST BE CHECKED AND BE REPLACED. WE NEED SOME SUPPORT FROM THE MANUFACTURER/GM.****ALSO CHECK, DELAY IN ACCELERATION AFTER THAT GAS PAUSE IN THE ENGINE. THANK YOU. AND BE BLESSED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182422February 25, 2019
ENGINE
I GOT A CHECK ENGINE LIGHT AND I WENT TO GET IT TESTED AND IT SAYS THAT IT IS A EXHAUST POSITION TIMING ISSUE. NO MECHANIC CAN FIX IT BECAUSE IT WAS A DESIGN ISSUE BY THE MANUFACTURER. I NOTICED THAT THE CAR HAS BEEN JERKING AROUND WHEN I DRIVE, IT WON'T BACK UP AND IT BACKFIRES AND I'M TERRIFIED OF DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182449February 25, 2019
ENGINE
DRIVING DOWN FREEWAY. CAR STOPPED WORKING NO WARNING LIGHT OR WARNING. BARLEY GOT IT OFF THE ROAD AND OUT OF TRAFFICE. ENDS UP IT THE REAR MANTLE FOLD WHICH IN TURN MADE THE ENGINE STOP WORKING. VEHICLES NEEDS WHOLE NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182109February 23, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
A YEAR AFTER I PURCHASED MY USED EQUINOX MY WATER PUMP WENT OUT. WHILE AT THE DEALERSHIP THEY REALIZE THAT MY OPINIONS HAVE BEEN WORN AND MY TIMING CHAIN NEEDED TO BE REPLACED. LESS THAN 6 MONTHS AFTER MY ENGINE LIGHT POPPED ON.. THIS CAR HAS BEEN UNRELIABLE ALMOST THE WHOLE TIME I'VE OWNED IT. LAST MARCH I REPLACE THE TIMING CHAIN AGAIN. AFTER MUCH RESEARCH I REALIZE THAT MY TIMING CHAIN KEEPS GETTING DESTROYED BECAUSE THE HIGH PRESSURE FUEL PUMP IS LEAKING GAS INTO MY CRANKCASE. CHEVY HAS PUT OUT A RECALL FOR MY MAKE AND MODEL VEHICLE BUT MY VIN IS NOT LISTED. I'M NOT SURE WHY IT WOULDN'T BE LISTED ESPECIALLY SINCE I AM EXPERIENCING THE SAME SYMPTOMS THAT IS LISTED IN THE BULLETIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175474February 22, 2019
EQUIPMENT, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2018 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO FAULTY RADIO SCREEN THAT BLACKS OUT AT NIGHT AND DOES NOT COME BACK ON. * AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181789February 22, 2019
ENGINE
VEHICLE RUNNING VERY ROUGH AND EXPERIENCING HIGH OIL CONSUMPTION. ENGINE WAS CLICKING WHEN ACCELERATING AND JERKING BACK AND FOURTH WHEN SLOWING TO A STOP. DEALER STATED IT WAS CLOGGED PCV. A RECALL 14882 STATES THIS EXACT ISSUE CONCERNING 2010-2014 CHEVY EQUINOX WITH THE ECOTEC 2.4L ENGINE. THE DEALERSHIP AND CHEVY CUSTOMER CARE BOTH STATED MY VIN WAS NOT UNDER THE RECALL EVEN THOUGH IT WAS THE SAME EXACT PROBLEM WITH THE SAME EXACT ENGINE AND MODEL SO I HAD TO PAY OUT OF POCKET. TOTAL COST WAS APPROXIMATELY $900. THIS IS A KNOWN ISSUE AND CHEVY NEEDS TO COVER THIS AND REIMBURSE FOR THE COST. I HAVE ALL DOCUMENTATION AND A CASE NUMBER WITH GM ON THE MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181556February 21, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO BALISE CHEVROLET BUICK GMC (LOCATED AT 440 HALL OF FAME AVE, SPRINGFIELD, MA 01105, (413) 233-4668) WHERE IT WAS DIAGNOSED THAT THERE WAS A LOSS OF ENGINE OIL AND A STRETCHED TIMING CHANGE. THE CONTACT WAS INFORMED THAT THERE WAS A PROTOCOL TO HAVE THE ENGINE OIL CHECKED EVERY 1,000 MILES TO SEE IF THERE WAS EXCESSIVE OIL CONSUMPTION. THE CONTACT WAS INFORMED THAT THE OIL CONSUMPTION WAS IN THE MANUFACTURER'S PERIMETER FOR OIL USAGE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS OFFERED AN EXTENDED WARRANTY COVERAGE OF 120,000 MILES. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181693February 21, 2019
ENGINE
WHILE MY 20 YEAR OLD SON WAS DRIVING MY 2012 CHEVY EQUINOX WITH 88567 MILES TO WORK ALONG BACK COUNTRY ROADS AT 6AM ON A DARK COLD MICHIGAN MORNING HE NOTICED THE SMELL OF BURNING OIL WHILE PULLING INTO HIS EMPLOYERS PARKING LOT. AS IT GOT LIGHTER OUT THRU THE MORNING HE NOTICED THAT THE WHOLE REAR OF THE VEHICLE WAS COVERED IN OIL, WITH FURTHER INVESTIGATION HE DISCOVERED THE WHOLE UNDER CARRIAGE WAS ALSO COVERED IN OIL. HAD HIM GET VEHICLE TOWED TO DEALERSHIP WHERE THEY DIAGNOSED THE ISSUE AS A REAR MAIN SEAL BLOWN DUE TO A CLOGGED PCV VALVE, WHICH MATCHES A SERVICE BULLETIN (14882) IN WHICH DEALERSHIP WOULD NOT HONOR BECAUSE OF LIMITED VIN'S INCLUDED PER BULLETIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181715February 21, 2019
ENGINE
DRIVING DOWN INTERSTATE 55, NOTICED OIL ON BACK WINDOW THOUGHT IT WAS FROST. ARRIVED AT DESTINATION AND SAW SMOKE COMING FROM HOOD, LOOKED UNDERNEATH VEHICLE AND NOTICED OIL POURING OUT THE UNDERNEATH. NO OIL LIGHT OR ENGINE LIGHT EVER CAME ON EVEN THOUGH I LOST OVER 3 QUARTS OF OIL. HAD TOWED TO DEALERSHIP AND THEY TOLD ME THE PVC FROZE UP AND CAUSED THE REAR MAIN TO BLOW OUT. COST ME $2400, HAD15500 MILES AND FOLLOWED ALL GM MAINTENANCE SCHEDULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181282February 20, 2019
VEHICLE SPEED CONTROL
THERE IS A ABOUT 3 MILES WHERE I USE CRUISE CONTROL WHEN GOING TO STORE . WHEN ENGAGING CRUSIE CONTROL AT AROUND 30 MPH MOTOR WOULD REV. UP , TRANSMISSION WOULD NOT ENGAGE . WENT TO DEALER , THEY SAID WITH OUT CODES THEY COULD NOT DO ANYTHING . NO ENGINE LIGHT BUT DON'T KNOW IF CODES MAY BE THERE , DEALER DID NOT CHECK .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181318February 20, 2019
ENGINE
ON JANUARY 31 MY EQUINOX EXPERIENCED A FROZEN PCV SYSTEM, A KNOWN ISSUE IN 2010-2014 EQUINOX VEHICLES. THE ENGINE DEVELOPED AN OIL LEAK AND EXCESSIVE CRANKCASE PRESSURE WHICH BLEW THE REAR MAIN SEAL RENDERING MY VEHICLE INOPERABLE. I WAS ON MY WAY HOME FROM WORK, AN APPROXIMATE 10 MILE DRIVE, COMPRISED OF A SHORT DRIVE ON A FREEWAY AND THE MAJORITY OF THE TRIP ON CITY STREETS. THE PROBLEM STARTED AFTER I EXITED THE FREEWAY. I ACCELERATED FROM A STOP AT A TRAFFIC SIGNAL AND I NOTICED THAT MY CAR SOUNDED LOUDER THAN USUAL. AT JUST A FEW MILES FROM MY HOME TROUBLE LIGHTS (TRACTION CONTROL AND ENGINE) ILLUMINATED ON MY DASH ALONG WITH THE "ENGINE POWER IS REDUCED" MESSAGE. THINKING I HAD A TRACTION CONTROL ISSUE I CONTINUED TO DRIVE TO MY HOME, A MERE 2 CITY BLOCKS. AT THAT TIME THE OIL PRESSURE MESSAGE APPEARED ON THE SCREEN. I WAS IN MY DRIVEWAY AND OIL DROPPED WHERE I STOPPED. I HAD MY CAR TOWED TO MY MECHANIC AND HE INFORMED ME OF THIS ISSUE AND WHAT HAPPENED TO MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181326February 20, 2019
ENGINE
WHILE DRIVING ON 1-30-19, MY EQUINOX STARTED RATTLING AND THE CHECK ENGINE LIGHT CAME ON. I CHECK THE OIL AND IT WAS ALMOST EMPTY. THERE WAS OIL DRIPPING FROM THE MAIN REAR OIL SEAL SO I HAD THE VEHICLE TOWED TO AN AUTO MECHANIC. AFTER HE INSPECTED THE VEHICLE HE EXPLAINED THAT I BLEW OUT THE REAR MAIN SEAL DUE TO A PLUGGED PVC VALVE AND THERE WAS A SERVICE BULLETIN FOR THIS PROBLEM, (14882). I CONTACTED A LOCAL DEALER AN HE SAID MY VIN WAS NOT LISTED UNDER THIS BULLETIN. HOWEVER THEY WERE UNABLE TO ANSWER WHAT CRITERIA WAS NEEDED TO BE COVERED UNDER THIS SERVICE BULLETIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181404February 20, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE PASSENGER SIDE WINDSHIELD WIPER WAS FAULTY AND BECAME INOPERABLE. THE CONTACT STATED THAT THE FAILURE WAS A DISTRACTION WITH ONE SIDE OF THE WINDSHIELD BEING FLOODED WITHOUT A WIPER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181421February 20, 2019
ENGINE, VISIBILITY/WIPER
WINDSHIELD WIPERS STOPPED WORKING WHILE DRIVING. CHECK ENGINE LIGHT COMES ON WHILE DRIVING AND OIL RUNS OUT WELL BEFORE RECOMMEND OIL CHANGE AND NO LOW OIL WARNING LIGHTS COME ON. CAR BURNS A LOT OF OIL AND MAKES A LOUD NOISE FROM ENGINE BUT TOLD THAT THIS IS NORMAL FOR THIS BRAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181456February 20, 2019
POWER TRAIN
HAD OIL CHANGE ON FEB 5, 2019. FEB. 9, 2019 HAD SOMEONE ASK IF I HAD AN OIL LEAK. I SAW A TRAIL OF OIL UP MY DRIVEWAY AND INTO MY GARAGE. THERE WAS A MASSIVE AMOUNT OF OIL UNDER MY VEHICLE. LUCKILY IT WAS STATIONARY IN THE GARAGE. IF I HADN'T HAD SOMEONE SEE IT BEFORE I DROVE IT AGAIN MY ENGINE WOULD HAVE SEIZED UP. THERE WERE NO WARNING LIGHTS THAT CAME ON. WEATHER CONDITIONS HAVE BEEN BAD THIS YEAR WITH RECORD LOW TEMPERATURES, SNOW AND ICY ROADWAYS. IF I HAD DRIVEN THIS WITH, MY NINE-YEAR-OLD SON AND HAD BEEN ON THE HIGHWAY OR INTERSTATE I DRIVE EVERYDAY IT COULD HAVE BEEN A DANGEROUS SITUATION. MY PCV CLOGGED FROM THE ACCUMULATED MOISTURE GETTING FROZEN. CHEVY HAS A SERVICE BULLETIN (#14882) ON THIS, HOWEVER MY VIN WAS NOT INCLUDED. THERE ARE MANY COMPLAINTS WITH THE SAME PROBLEM THAT ARE ALSO NOT INCLUDED IN THE SERVICE BULLETIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181024February 19, 2019
ENGINE
WHILE DRIVING AT ORDINARY HIGHWAY SPEEDS DURING COLD WEATHER OPERATIONS MY 2014 CHEVROLET EQUINOX WITH A 2.4L ECOTEC ENGINE EXPERIENCED A REAR MAIN SEAL FAILURE. THE FAILURE CAUSED A MAJORITY OF THE ENGINE OIL TO BE PUSHED OUT THROUGH THE REAR MAIN SEAL DESTROYING THE ENGINE. THIS FAILURE WAS CONSISTENT WITH THE SERVICE BULLETIN NO. 14882 (SEE ATTACHED), A PLUGGED PCV ORIFICE. ICING OF THE PCV ORIFICE IS A KNOWN ISSUE THAT CHEVROLET HAS FAILED TO ADDRESS. I CALLED CHEVROLET AND REQUESTED THEM TO COVER THE COST OF REPAIRING THE ENGINE WITH THE DESIGN DEFECT BUT THEY REFUSED TO EXTEND THE SPECIAL COVERAGE OF 10 YEARS OR 120,000 MILES. THIS PROBLEM OCCURS UNDER NORMAL OPERATING CONDITIONS BUT THE DESIGN DEFECT HAS NOT BEEN ADDRESSED BY CHEVROLET. I HAVE BEEN DAMAGED BY CHEVROLET'S DESIGN DEFECT AND REFUSAL TO REIMBURSE ME FOR THE AMOUNT IT COST TO REPAIR MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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