Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11176629February 12, 2019
VISIBILITY/WIPER
WEAK PLASTIC IN THE BLEND DOOR OF THE HVAC SYSTEM CAUSES DOOR TO BREAK AND GET STUCK IN THE "COLD" POSITION. NO HEAT IN SNOW AND FREEZING RAIN MEANS YOUR WINDSHIELD WILL NOT DEFROST AND VISIBILITY DROPS BECOMING HAZARDOUS IN POOR WEATHER CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176638February 12, 2019
ENGINE
OIL CONSUMPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176648February 12, 2019
VISIBILITY/WIPER
WAS IN MOTION ON THE HIGHWAY DURING A STATE OF EMERGENCY SNOW STORM AND THE WIPERS WENT COMPLETELY OUT I SPINNED AND ALMOST CRASHED. AFTER READING REVIEWS THIS IS COMMON AND GM ONLY RECALLED CERTAIN YEARS AND VIN NUMBERS LEAVING OTHERS TO DEAL WITH THE SAFETY ISSUE THIS IS A MAJOR CONCERN. MY SON WAS ALSO IN THE CAR AND A PART OF THE FAULTY WIPER SYSTEM CHEVY IS SELLING TO ITS CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176649February 12, 2019
ENGINE
PVC TUBE FROZE CAUSE REAR SEAL TO BREAK CAUSING ENGINE TO BREAK. HAPPENED WHILE DRIVING CAR MADE A NOOSE AND STOPPED WORKING. NO WARNING LIGHTS OR SENSORS LIT UP. HAPPENED ON A BUSY FREEWAY. WHEN TALKING TO DEALER AND OTHERS MANY EQUINOX THIS YEAR HAVE HAD THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176651February 12, 2019
VISIBILITY/WIPER
MID NOVEMBER 2018, MY WINDSHIELD WIPERS STOPPED WORKING. I AM A NURSE IN A CARDIAC CATHETERIZATION LAB, MY PAGER HAD GONE OFF, SO I ACTUALLY WAS DRIVING ON MY WAY TO THE HOSPITAL FOR SOMEONE HAVING A HEART ATTACK WHEN THIS HAPPENED. IT WAS POURING DOWN RAIN, I WAS ON A HIGHWAY BRIDGE WITH NO SHOULDER, WHEN MY WINDSHIELD WIPERS JUST STOPPED WORKING. THEY WERE WORKING WHEN I LEFT MY HOUSE. THE RAIN WAS COMING DOWN HARD, SO WHEN MY WIPERS SUDDENLY STOPPED WORKING, I PANICKED. I NEARLY HIT A NEARBY CAR BECAUSE I COULD NOT SEE THROUGH THE DOWNPOUR. ONCE I GOT OFF THE BRIDGE, THERE WAS A SHOULDER TO PULL OFF TO. I TURNED MY CAR OFF, GOT OUT TO SEE IF SOMETHING HAD GOT CAUGHT IN THE WIPERS,NOTHING. I RESTARTED MY CARE TO SEE IF THE WIPERS WOULD WORK, THEY WOULDN'T. LUCKILY, I HAVE A COWORKER WHO LIVES A LITTLE FURTHER THAN ME WHO WOULD BE COMING DOWN THE SAME ROUTE WHO WAS ABLE TO PICK ME UP TO GET TO THE HOSPITAL. IT WAS NO LONGER RAINING WHEN I LATER THAT NIGHT, WAS DROPPED BACK OFF AT MY CAR. THE WIPERS STILL DID NOT WORK. I THOUGHT, MAYBE A FUSE OR SOMETHING BLEW. THAT DIDN'T SEEM TO ACTUALLY BE THE PROBLEM AFTER FURTHER RESEARCH AND ASSESSMENT. I REPLACED THE FUSE, THEY STILL DIDN'T WORK. I COULD MOVE THE WINDSHIELD WIPERS WITH THEM OFF, WHICH SEEMS TO SUGGEST THAT THE LINKAGE IS BROKEN OR THE MOTOR IS NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176276February 11, 2019
ENGINE, POWER TRAIN
YOUR GM BULLETIN 14882 SHOULD BE A COMPLETE RECALL FOR ALL EQUINOX'S. THIS PART IS HAZARDOUS, AND HAS COST WAY TOO MANY PEOPLE ALOT OF MONEY. I HAVE MAINTAINED MY VEHICLE THAT I HAVE ONLY HAD 1 YEAR AND NOW BECAUSE OF YOUR "SPECIAL" BULLETIN AND BULLCRAP THAT IT WASN'T BUILT IN A SPECIAL PLANT I HAVE TO SPEND MORE THEN WHAT THE TRUCK IS WORTH TO PUT A BRAND NEW MOTOR IN MY SUV. AS I WAS DRIVING DOWN A BUSY HIGHWAY MY VEHICLE DIED IN THE MIDDLE OF THE ROAD IN -55 DEGREE WEATHER. IN CONDITIONS THAT THE PCV REAR SEAL SYSTEM CANNOT HANDLE AND YOU ALL KNOW THIS, BUT REFUSE TO TAKE ACTION. HOW CAN YOU BE OK WITH THIS, AND ALLOW PEOPLE TO CONTINUE PURCHASE THESE VEHICLES? NO AT CHEVY, GM, NOR AT THE DEALERSHIP SEEM WILLING TO HELP IN ANY SENSE AND IT IS REALLY SAD, WE HAVE BEEN BUYING CHEVY SINCE AS LONG AS I CAN REMEMBER, AND IT LOOKS LIKE I MAY HAVE TO START LOOKING AT NISSAN OR EVEN FORD BECAUSE AT LEAST THEY CARE ABOUT THEIR CUSTOMERS. 1 YEAR I OWNED THE VEHICLE, AND I EITHER HAVE TO USE IT AS A LAWN ORNAMENT - OR PAY $8,100.00 TO FIX IT - UNREAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176285February 11, 2019
ENGINE
BALANCE CHAIN PINS WEAR, ALLOWING THE CHAIN TO STRETCH.CAUSE ENGINE NOISE. I TOOK THE CAR IN FOR A BRAKE JOB AND SAID THE ENGINE IS MAKING NOISES IT SHOULDN'T BE MAKING.THE ADVISOR SAID THAT'S NOMAL FOR THAT CAR TO MAKE THAT NOISE.IT'S THE SAME RECALL FOR THE 2010-2011 EQUINOX ON THE 2.4L ENGINE.(LAF).THAT YEAR 2010-2011 HAVE A SPECIAL COVERAGE ADJUSTMENTTHE 2014 EQUINOX HAS THE SAME PROBLEMS AND YOU NEED TO LOOK INTO THIS BECAUSE PEOPLE PAYING FOR A NO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176304February 11, 2019
UNKNOWN OR OTHER
BEGAN HEARING NOISE FROM THE SUNROOF TWO MONTHS AGO. SHORTLY AFTER THAT, WE TOOK THE CAR THROUGH A CAR WASH AND IT LEAKED ALL AROUND THE FRAME AND BY THE SEATBELTS. UPON CHECKING, THERE WAS A SPACE WHERE IT WAS NOT CLOSING COMPLETELY. WE FOLLOWED THE DIRECTIONS TO CALIBRATE THE SUNROOF AND IT STILL DOESN'T WORK. YOU CAN CLOSE IT, BUT AFTER YOU DRIVE FOR A SHORT PERIOD OF TIME IT WILL LIFT SOMEWHAT ON ITS OWN. THE SUNROOF HAS NOT BEEN USED DURING THE 4 YEARS THAT WE HAVE HAD THE CAR.12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176375February 11, 2019
ENGINE
ON 2.2.2019 AROUND 11AM I LEFT WORK RESTORATION HARDWARE OUTLET 301 W MAIN ST, CHRISTIANA, DE 19702 AND DROVE ACROSS THE STREET TO GET LUNCH AT ACME 1 UNIVERSITY PLAZA, NEWARK, DE 19702. IT WAS 28* OUT AND WE HAD A FEW DAYS OF BELOW 32*. AS I WAS LEAVING THE ACME PARKING LOT ALL THE LIGHTS CAME ON IN THE DASH. I IMMEDIATLEY STOPPED AND SHUT OFF CAR. ACROSS THE STREET WAS AN EXXON STATION ON 300 CHAPMAN RD, NEWARK, DE 19713. THE SERVICE PERSON SAID I WAS LEAKING OIL. HE PUT IN A QUART THEN ANOTHER IT CAME RIGHT BACK OUT AND SAID IT COULD BE A REAR MAIN SEAL. I DID SOME RESEARCH AND FOUND A SPECIAL COVERAGE ADJUSTMENT 'THAT STATED---- PLUGGED PCV ORIFICE IN INTAKE MANIFOLD FOR THE 2010-2014 CHEVROLET EQUINOX EQUIPPED WITH 2.4L ECOTEC ENGINE (LAF, LEA OR LUK) 2.4L ENGINE (LAF, LEA OR LUK) THAT HAVE EXPERIENCED HIGH OIL CONSUMPTION MAY ALSO EXPERIENCE A FROZEN AND/OR PLUGGED PCV (POSITIVE CRANKCASE VENTILATION) SYSTEM DURING COLD WEATHER OPERATION. THIS CONDITION MAY INCREASE CRANKCASE PRESSURE LEADING TO A REAR CRANKSHAFT SEAL OIL LEAK. I KNOW THAT GM NEEDED TO LOOK AT THIS SO I HAD IT TOWED TO DIVER CHEVROLET 2101 PENNSYLVANIA AVE, WILMINGTON, DE 19806 (302) 482-8359. ALMOST A WEEK LATER THEY CALLED AND SAID THE REAR MAIN SEAL BLEW OUT AND THATS WHAT WAS STATED ON THE SERVICE ORDER. I ASKED ABOUT THE MARCH 2015 BULLETIN NO.: 14882 . THEY SAID MY CAR WAS NOT PART OF THAT GROUP AND IT WOULD BE $3200 TO FIX. I ASKED HOW CAN THIS BE WHEN IT CLEARLY IS THE SAME ISSUE STATED IN THE BULLETIN EXACTLY. COLD TEMPS, FROZEN PVC, BLOWN REAR MAIN. I WAS EVEN TOLD A FEW CAR WERE IN DURING THAT COLD SNAP WITH SAME ISSUE, BUT THOSE CAR HAD EXT WARRANTY OR WERE PART OF THE GROUP VIN . SO NOW IM HERE TRYING TO GET HELP FROM YOU. THIS IS A KNOWN PROBLEM AND THEY WONT ACKNOWLEDGE IT. IM A SINGLE MOM WITH 2 KIDS AND I DONT KNOW WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176389February 11, 2019
ENGINE, POWER TRAIN
IT WAS A VERY COLD MORNING AND I WAS DROPPING MY DAUGHTER OFF AT SCHOOL ON MY WAY TO WORK ON A STATE RT. MY ENGINE STARTED MAKING A WEIRD NOISE AND THE LOW OIL PRESSURE LIGHT CAME ON AND INSTRUCTED ME TO TURN THE CAR OFF. I PULLED OVER AND WHEN I GOT OUT OF THE CAR I NOTICED THAT ALL OF THE OIL HAD LEAKED OUT OF MY CAR ONTO THE GROUND. LUCKILY, MY HUSBAND WAS OFF WORK THAT MORNING AND ABLE TO COME AND PICK ME UP BEFORE I FROZE TO DEATH. A TOW TRUCK TOOK MY VEHICLE TO THE SHOP THAT WORKS ON OUR CARS. THEY WANTED NOTHING TO DUE WITH IT DUE TO THE FACT THAT THIS WAS A KNOWN PROBLEM FOR THE YEAR MAKE A MODEL OF MY VEHICLE. THEY GAVE US A COPY OF A BULLETIN THAT WAS SENT OUT BY GM, REF # 14882, STATING THE EXACT SITUATION THAT OCCURRED WITH MY VEHICLE. WE HAD IT TOWED TO A DEALERSHIP AND THEY INFORMED US THAT MY VIN # WAS NOT COVERED. HOW COULD THIS BE OK? IF THERE IS A FAULTY PART INSTALLED INTO A VEHICLE, HOW CAN THE CUSTOMER BE RESPONSIBLE FOR PAYING FOR THE REPAIRS? IF YOU SEARCH THIS EXACT SITUATION ON THE INTERNET, YOU WILL FIND SEVERAL COMPLAINTS SIMILAR TO MINE. ON TOP OF BEING RESPONSIBLE FOR OVER 2000.00 IN REPAIRS, THEY ALSO CHARGED ME FOR AN OIL CHANGE AND ALIGNMENT. HOW IS THIS GOOD BUSINESS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176394February 11, 2019
POWER TRAIN
OUR 2013 EQUINOX HAD ONLY 36,000 MILES AND IN EXCELLENT CONDITION. NEVER HAD AN ISSUE WITH OIL CONSUMPTION BUT RECENTLY IN THE COLD WEATHER THE OIL STARTED LITERALLY RUNNING OUT BETWEEN THE ENGINE AND TRANSMISSION. THE VEHICLE STARTED JERKING ON THE HWY AND THE OIL LIGHT WENT ON. THE CAR HAS REGULAR MAINTENANCE AND WE COULD NEVER IMAGINE A 5YR OLD ONE OWNER VEHICLE WITH 36,000 MILES WOULD HAVE OIL LEAKING OUT OF THE REAR MAIN SEAL. ENTERED THE VIN NUMBER TO SEE IF OUR VEHICLE WAS LISTED UNDER RECALL 14882 AND NOTHING IS COMING UP. WE WERE TOLD BY OUR MECHANIC FRIEND THAT THERE WERE 5 OTHER EQUINOX'S WITH THIS ISSUE DURING THE CRAZY COLD WEATHER WE HAD RECENTLY. $1,400 LATER. OTHERS APPEAR TO BE REPORTING SIMILAR ISSUES AT HTTPS://WWW.EDMUNDS.COM/CHEVROLET/EQUINOX/2013/CONSUMER-REVIEWS/PG-4/?SORTING=CREATED%3ADESC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176402February 11, 2019
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THIS VEHICLE IS ONE OF SEVERAL THAT HAVE BEEN REPORTED TO HAVE PROBLEMS WITH WHEEL SPEED AND PSI SENSORS, WHICH THEN CAUSES THE TRACTION CONTROL TO BELIEVE COMPUTER WISE IT HAS NO TRACTION, THEREFORE THE LIGHT IS ALWAYS ON AND THE COMPUTER SOMETIMES SHUT THE TRACTION CONTROL OFF WHEN IT NEEDS TO BE ON. IT ALSO HAS AIRBAG TROUBLE WITH THE PASSENGER SEAT, ALSO LIKE THE RECALL. HOWEVER, DESPITE THE FACT 2007'S WERE ISSUED THIS RECALL, IT'S SAYING MY 'VIN' DOES APPLY TO THESE RECALLS. FIND THAT HARD TO BELIEVE WHEN THESE THINGS ARE MESSED UP. JUST WANT GM MOTORS TO AWKNOWLEDGE IT'S POSSIBLE THAT THIS VEHICLE WAS MISMANUFACTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176070February 10, 2019
FUEL/PROPULSION SYSTEM
FUEL LEAKING FROM THE TOP FRONT LEFT SIDE OF FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175893February 9, 2019
ENGINE, POWER TRAIN
THE PVC VALVE AND OIL SYSTEM HAS A BAD DESIGN. WHEN DRIVING IN COLD WEATHER THE VALVE BLOWS AND OIL COMPLETELY EMPTIES. THE VEHICLE WAS IN MOTION ON BOTH STREET AND HIGHWAY. MY VEHICLE ONLY HAD 69,400 MILES AND IS A 4 CYLINDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175914February 9, 2019
ENGINE
DRIVING WHEN THE CHECK EGINE LIGHT CAME ON. TOOK TO THE MECHANIC HAD NO ENGINE OIL. NOT DUE FOR OIL CHANGE EITHER. O2 UPSTREAM REPLACED AND PISTONS FILLED OF CARBON . MECHANIC ADVISE TO GET RID OF CAR B/C BAD OIL CONSUMPTION, WILL CRACK ENGINE EVENTUALLY. CAR ONLY HAS 70,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175949February 9, 2019
ENGINE
YET ANOTHER PERSON WITH THE 2013 CHEVY EQUINOX 2.4L ENGINE WITH THE EXCESSIVE OIL CONSUMPTION ISSUE. MY WIFE (WHO DRIVES THIS VEHICLE) CALLED ME IN TEARS TODAY, STATING THAT THE EQUINOX STARTED MAKING ALL KINDS OF NOISE, AND DRIVING HORRIBLY, SO SHE WENT TO A NEARBY GARAGE, AND THEY DISCOVERED THAT THE VEHICLE HAD ALMOST NO OIL - AND THAT THIS WAS THE 2ND OR 3RD EQUINOX THAT THEY HAD SEEN IN THE LAST 2-3 WEEKS THAT CAME IN WITH ALMOST NO OIL. THIS VEHICLE HAS 69,075 MILES ON IT, AND WE ARE THE ORIGINAL OWNERS. ALL SERVICE (OTHER THAN TODAY'S) HAVE BEEN HANDLED AT THE DEALERSHIP THAT WE PURCHASED THE VEHICLE FROM. VERY DISAPPOINTED IN GM, AFTER RESEARCHING THIS ISSUE, AND FINDING THAT SO MANY OTHERS WERE HAVING THIS EXACT SAME ISSUE. GM NEEDS TO STEP UP AND FIX THIS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175765February 8, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND TOWED TO DIANE SAUER CHEVROLET (700 NILES RD SE, WARREN, OH 44483, (330) 373-1600) AND THE CONTACT WAS INFORMED THAT THE REAR MAIN SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN TSB NUMBER: 14882. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175177February 8, 2019
VISIBILITY/WIPER
THIS IS THE 2ND TIME MY WIPERS HAVE SEIZED WHILE OPERATING DURING A SNOWFALL. IT WAS NOT STORMY BLIZZARD CONDITIONS EITHER JUST HAD THE WIPERS ON SLOW TO CLEAR LIGHT SNOW. I WAS CITY DRIVING BARELY DOING 25 BOTH TIMES. IT HAPPENED LAST APRIL I HAD IT REPAIRED. NOW THEY SEIZED AGAIN LAST NIGHT. THIS IS A SAFETY HAZZARD AND I THIS CHEVROLET SHOULD TAKE RESPONSIBILITY FOR IT. I HAD LESS THEN 100,000 MILES ON IT THE FIRST TIME AN NOW I HAVE 104,000 AND IT BROKE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175187February 8, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY EQUINOX REDUCED ENGINE POWER WHILE DRIVING. PRIOR TO THIS THERE WERE NO WARNING LIGHTS OF ANY KIND. I WAS TOLD IT WAS DOWN 3 QUARTS OF OIL AND THAT THERE WAS A LEAK FROM REAR SEAL. MY MECHANIC ADVISED TOWING TO THE DEALERSHIP AS THERE ARE KNOWN PROBLEMS OF THIS IN THE EQUINOX'S AS WELL AS A "14882 SPECIAL COVERAGE ADJUSTMENT" OFFERED BY GENERAL MOTORS. THIS SPECIAL ADJUSTMENT ARE FOR THOSE EQUINOX'S THAT EXPERIENCE HIGH OIL CONSUMPTION AND MAY EXPERIENCE A FROZEN OR PLUGGED POSITIVE CRANKCASE VENTILATION SYSTEM. THIS CAUSES INCREASE CRANKCASE PRESSURE LEADING TO A REAR CRANKSHAFT SEAL OIL LEAK. IF THE OIL LEAK IS NOT NOTICED AND CONDITION IS NOT CORRECTED, CONTINUED DRIVING CAN CAUSE DAMAGE TO THE ENGINE. GM STATED ON MY RECEIPT THE CAUSE OF MY PROBLEM WAS, "MOISTURE FROZE IN THE PCV SYSTEM CAUSING THE CRANKCASE TO OVERPRESSURIZE". HOWEVER, MY VIN NUMBER WAS NOT INCLUDED IN THIS SPECIAL COVERAGE ADJUSTMENT EVEN THOUGH I WAS WITHIN THE MILEAGE AND YEAR. THIS IS A MAJOR SAFETY ISSUE AS I DID NOT RECEIVE ANY WARNING LIGHTS OF BEING LOW IN OIL AND NO ENGINE PRESSURE WARNING LIGHTS. THERE HAVE BEEN NO RECALLS RELATED TO THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174936February 7, 2019
VISIBILITY/WIPER
WHILE DRIVING THROUGH A RAIN STORM ON INTERSTATE 495 SOUTH CAPITAL BELTWAY THE CAR WINDSHIELD WIPERS STOPPED. THE WIPERS WOULD NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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