Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11267165October 8, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
KEY LOCKED IN KEYSWITCH.. CAN'T PUT THE VEHICLE IN ANY GEAR.. STUCK IN PARK..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267184October 8, 2019
VISIBILITY/WIPER
ON 10/7/19 WHILE DRIVING MY 2016 CHEVY EQUINOX HOME FROM WORK ON THE HIGHWAY, IT BEGAN TO RAIN TORRENTIALLY. I TURNED MY WINDSHIELD WIPERS ON HIGH. SUDDENLY THE LEFT DRIVERS SIDE WIPER FLUNG TO THE LEFT RIGHT OFF OF THE WINDOW HANGING BY THE DRIVERS SIDE WINDOW AND MIRROR. I WAS LEFT WITH JUST ONE WIPER IN NEAR DARKNESS AND POURING RAIN 10 MILES FROM HOME. IT WAS PRETTY SCARY. ONCE HOME, MY HUSBAND AN ELECTRICIAN LOOKED AND ADVISED ME THAT ONE OF THE PLASTIC CONNECTORS ON THE WIPER TRANSMISSION JUST CAME APART. HE FEELS IT WAS POORLY ENGINEERED. NEEDLESS TO SAY, IT CREATED A VERY DANGEROUS SITUATION. IT MY SAFETY IN JEOPARDY AS WELL AS THE PEOPLE AROUND ME. NOTE: I ONLY HAVE A LITTLE OVER 50,000 MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266665October 6, 2019
AIR BAGS, ENGINE
PASSENGER AIR BAG ALARM GOES OFF WHEN SEAT IS EMPTY AND OCCASIONALLY THE PASSENGER AIR BAG TURNS OFF WHILE AN ADULT PASSENGER IS IN THE SEAT DUE TO A FAULTY CONNECTOR. THIS HAPPENS SPORADICALLY DURING ALL TYPES OF DRIVING, IDLING OR WHILE PARKED. THE CONCERN THAT DURING AN IMPACT THE FAULTY CONNECTOR WILL CAUSE THE PASSENGER SIDE AIRBAG TO NOT DEPLOY WHILE A PASSENGER IS IN THE SEAT IS HIGHLY WORRY SOME AND EVEN THOUGH CHEVY IS AWARE OF THE CONDITION, THEY WON'T RECALL OR FIX THE ISSUE. TIMING CHAIN FAILURE CAN CAUSE SUDDEN UNEXPECTED ENGINE SHUTOFF WHILE DRIVING CAUSING A LOSS OF CONTROL OF THE VEHICLE AND SUDDEN STALLING DURING ACCELERATION AND DECELERATION LEADING TO POSSIBLE COLLISIONS AS THE ENGINE SHUTS OFF WITH NO WARNING. CHEVY IS AWARE OF THE TIMING CHAIN ISSUES IN THEIR 2.4L ENGINES AND YET HASN'T ISSUED A RECALL EVEN THOUGH CATROPHIC ENGINE DAMAGE AND PROBABLY LOSS OF LIFE DUE TO LOSS OF CONTROL COLLISIONS. ENGINE SHUTOFF DUE TO CHAIN STRETCH OR FAILURE CAN OCCUR AS ANY TIME DURING DRIVING OR ENGINE RUNNING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266464October 5, 2019
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
THE RIGHT HEAD LIGHT SIDE GOES ON AND OFF, THE STEREO TURNES OFF WHILE LISTENING TO IT AND THE SIGNAL LIGHTS DON'T WORK WHEN THE RADIO TURNS OFF ON ITS OWN ALSO THE REAR VIEW CAMERA TURNS OFF AT THE SAME TIME THE RADIO DOES. THE FRONT AND REAR WIPERS DON'T ALWAYS WORK. THE ENGINE LIGHTS COMES ON AND OFF AND THE TIRE PRESSURE SENSOR COMES ON AND OFF. ALSO ENGINE OIL CONSUMPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266488October 5, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WINDSHIELD WIPER MOTOR QUIT WORKING AS I WAS DRIVING IN HEAVY RAIN DOWN THE HIGHWAY. DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266207October 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE UNINTENTIONALLY SHUT OFF AND THE TIRE TRACTION AND ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED CONSISTENTLY. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE AND THE CONTACT WAS INFORMED THAT METAL SHAVINGS WERE FOUND INSIDE THE OIL. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE CAMSHAFT POSITION SENSOR, FUEL PUMP INTAKE EXHAUST, AND CAMSHAFT ALL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266062October 4, 2019
ENGINE
FOR UNKNOWN REASONS VEHICLE CAUGHT FIRE. VEHICLE WAS PARKED IN A MOTEL GRAVEL PARKING LOT FOR ABOUT 10 HOURS AFTER HAVING BEEN DRIVEN FOR ABOUT 7 HOURS. ENGINE COMPARTMENT WAS COMPLETELY CONSUMED BY THE FIRE BEFORE BEING PUT OUT BY FIRE DEPARTMENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11265815October 3, 2019
ELECTRICAL SYSTEM
THE RADIO QUIT WORKING. THE DEALERSHIP DIAGNOSED THE PROBLEM AND SAID I NEED A NEW RADIO. THE CAR IS ONLY 2 YEARS OLD. IN TALKING WITH OTHER OWNERS, MANY ARE HAVING THE SAME PROBLEM. THE RADIO WILL NOT TURN ON. THIS ALSO IS HOW TO CONTROL THE HEAT/AC, THE BACKUP CAMERA, THE NAV SYSTEM. THE DEALERSHIP AND MAKER ARE BOTH REFUSING TO ADMIT TO A DEFECTIVE SYSTEM. THIS IS A 2017 CHEVY EQUINOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265966October 3, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS DRIVING TO WORK THIS MORNING WHEN I WENT OVER TRAIN TRACKS. AS SOON AS I DID MY "STBILITRAK" LIGHT CAME ON. ALL WHEEL DRIVE TURNED OFF AS WELL AS ABS. MY CAR WOULD NO LONGER ACCELERATE. I TRIED TO BREAK AND NEARLY LOST CONTROL OF THE VEHICLE. I'M UPSET WITH MY VEHICLE. I HAVE HAD SO MANY PROBLEMS WITH IT. I HAVE ALWAYS OWNED A CHEVY, BUT I THINK THEY QUALITY IN WORK IS DECREASING. I WILL BE THINKING ABOUT WHAT KIND OF CAR I WILL GET NEXT. I PREFER CHEVY SINCE IT'S ALL OUR FAMILY HAS EVERY BOUGHT, HOWEVER I'M SICK OF HAVING UNEXPECTED PROBLEMS WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265701October 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT NOTICED THAT THE ENGINE WAS BURNING EXCESSIVE OIL WHEN DRIVING. WHILE DRIVING AT A LOW RATE OF SPEED, THE SERPENTINE BELT FRACTURED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO DAN CUMMINS CHEVROLET BUICK (1020 M.L.K. JR BLVD, PARIS, KY 40361, 859-987-4345) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE WAS LEAKING OIL. THE CONTACT PAID $4,750.51 FOR THE REPAIRS. THE CONTACT WAS CHARGED A DIAGNOSTIC FEE AND HAD THE FRONT AND REAR CRANK SEAL, PCV PORT, EXHAUST VALVE, CONVERTER, AND SEVERAL OTHER PARTS REPLACED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,012. *PM CONSUMER STATED DEALER HAS RECOMMENDED A SECOND REPAIR BUT CONSUMER WOULD NOT BE OBLIGATED TO PAY FOR IT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265714October 2, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING 45 MPH, THE WINDSHIELD WIPERS BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED HANK GRAFF CHEVROLET (800 N STATE RD, DAVISON, MI 48423, (810) 412-0547), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265781October 2, 2019
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
APRIL 26, 2019 THE ENGINE IN MY 2008 CHEVY EQUINOX SPORT LOCKED UP. THE VEHICLE WAS TOWED TO MIDWEST TIRE & AUTO IN THE CICERO,IL FOR ENGINE REPLACEMENT. A WEEK AFTER RETRIEVING MY SUV ON JUNE 20,2019 FROM THE SHOP IT HAD AN EXCESSIVE ENGINE OIL AND POWER STEERING FLUID LEAK AND IT CAUGHT FIRE. WHILE THE OCCUPANCY OF MY WIFE AND 3 CHILDREN AGES 7,4, AND 2 WERE WITHIN 11 MILES OF TRAVEL FROM OUR RESIDENCE ALONG THE HIGHWAY. THE VEHICLE WAS NOT RECOGNIZABLE FROM THE INTERIOR, FROM FRONT TO CENTER OF THE VEHICLE'S BODY IT WAS A GRAYISH COLOR. SHOWING THE FIRE'S INTENSITY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11265457October 1, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
FUEL PUMP/ LOW FUEL ISSUES FUEL PUMP FAILING, WHICH IN PART LEAKS FUEL INTO THE ENGINE. RUNNING ERROR CODES. LOW ENGINE POWER LIGHT DISPLAYED ON DASH FOLLOWED BY REDUCE POWER. DEALERSHIP ADVISES IT'S A 900 CHARGE. CERTAIN 2011 EQUINOX MODELS FALL UNDER THE PRODUCT EMISSION RECALL 43180 HIGH PRESSURE FUEL RECALL. HOWEVER I AM BEING ADVISED MINE DOES NOT ALTHOUGH ISSUE APPEARS TO BE CONSISTENT WITH RECALL AT FIRST GLANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265492October 1, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
WHILE DRIVING THE VEHICLE, IT WILL RANDOMLY TURN OFF. I WILL THEN HAVE TO PLACE THE VEHICLE IN PARK, TURN OFF THE VEHICLE, AND RESTART IT IN ORDER TO BEGIN DRIVING AGAIN. THIS HAPPENED WHILE TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258932September 30, 2019
VISIBILITY/WIPER
I WAS DRIVING ON A CITY STREET RETURNING HOME FROM PICKING UP MY CHILD AND HIS FRIEND. I TURNED IN MY WINSHIELD WIPERS DUE TO A SERVERE HEAVY RAINSTORM IN MY AREA. AFTER CUTTING THE WIPERS ON THEY STARTED WIPING AT A VERY FAST PACE AND JUST ABRUPTLY STOPPED IN THE UP POSITION. I TRIED CUTTING THEM OFF AND BACK ON BUT THE WIPERS DID NOT MOVE. I HAD TO PULL OVER BECAUSE I COULD NO LONGER SEE. UPON MAKING IT HOME I PULLED INTO THE GARAGE AND ATTEMPTED TO TURN THE WIPERS ON AGAIN. I COULD HEAR THE MOTOR FOR THE WIPERS HOWEVER THEY WOULD NOT MOVE. I BELIEVE THE WINSHIELD WIPER TRANSMISSION MALFUNCTIONED. AFTER GOOGLING THE DESCRIPTION OF THE PROBLEM I WAS HAVING I REALIZED THAT WAS THE PART I NEEDED. I CALLED A CHEVY DEALERSHIP IN HOMEWOOD, IL AND AN EMPLOYEE STATED THAT THEY REPAIR THIS PART OFTEN IN CHEVY VEHICLES. THIS IS A DANGEROUS MALFUNCTION TO HAVE ON A VEHICLE. I HOPE A RECALL IS ISSUED SOON BEFORE SOMEONE GETS HURT OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258960September 30, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE DRIVING 70 MPH IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS BECAME INOPERABLE. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR WAS OPERABLE; HOWEVER, THE BUSHINGS ON THE WIPER MOTOR ARMS FAILED AND THE WINDSHIELD MOTOR SEIZED IN POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO WHEELER CHEVROLET BUICK (11401 N STRAITS HWY, CHEBOYGAN, MI 49721, (231) 333-5022) TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 95551109568. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259023September 30, 2019
SERVICE BRAKES, POWER TRAIN
BRAKES GRABS,MAKES LOUD SCRUBBING NOISE WHEN APPLIED TO SLOW DOWN,STOP,OR TURN.SOUND LIKE RIGHT FRONT END RODS GOING TO BREAK, AND FEELS LIKE BRAKES SLIPPING, AND NOT WANTING TO STOP AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259041September 30, 2019
POWER TRAIN
CAR HESITATED TO MOVE WHEN GAS APPLIED WHEN TAKING OFF FROM STOPLIGHT.IT MADE A QUICK JERKING FORWARD, AND BACKWARD MOVEMENT AS IF TO GO, OR SHUT DOWN,THEN TOOK OFF. POSSIBLELY RELATED TO POWERTRAIN? .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258779September 29, 2019
ELECTRICAL SYSTEM
THE CENTER INFOTAINMENT THAT CONTAINS THE RADIO/CD/NAVIGATION, PHONE CONTROL, AIR CONDITIONER, TIME IS REALLY MESSED UP. IT NO LONGER HOLDS TIME. THE RADIO WORKS SOMETIMES AND OTHER TIMES NOT. THE SAME FOR THE AIR CONDITIONER. SOMETIMES THE NAVIGATION BELIEVES I AM IN A STATE ON THE OTHER SIDE OF THE COUNTRY. I HAVE TAKEN TO CHEVROLET ASKING FOR THEM TO FIX IT. THEY SAID IT CANNOT BE FIXED, ONLY REPLACED. I WAS TOLD THE REPLACEMENT ALONE (THE PART ONLY FOR MY MODEL CAR) IS $10,000. MY CAR IS NOT EVEN WORTH $10,000 ANYMORE. WHY ON EARTH WOULD YOU PUT SUCH A PRICEY PIECE OF EQUIPMENT IN A CAR THAT CANNOT BE FIXED? YOU HAVE PUT ME IN A POSITION OF BEING STUCK WITH A CAR I ABSOLUTELY HATE BECAUSE THE MESSED UP ENTERTAINMENT SYSTEM AND ONE THAT I CANNOT POSSIBLY TRADE IN. THIS NEEDS TO BE RECALLED OR YOU NEED TO BUY THIS PIECE OF CRAP CAR BACK. THIS IS NOT FAIR TO A CONSUMER WHO WORKS HARD FOR THEIR MONEY. THE 10,000 PART DOES NOT EVEN INCLUDE THE LABOR COSTS I WOULD HAVE TO PAY TO HAVE IT PUT IN. I HAVE BEEN TOTALLY SCREWED IN THIS DEAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258902September 29, 2019
ENGINE
OIL CONSUMPTION ISSUE; CAR HAD NO OIL IN IT AND STALLED. OIL CHANGE WAS GIVEN BUT NOW ENGINE POWER REDUCES WHILE DRIVING AND STALLS WHEN COMING TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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