Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11258691September 28, 2019
ENGINE
8/23/19 I BOUGHT A NEW, 2019 EQUINOX PREMIER. ON 9/19/19 TRAVELING 70 MPH ON INTERSTATE 70 NEAR COLUMBUS, OH, CAR MADE LOUD BANG, SHOOK, AND WENT TO REDUCED POWER MODE. CAR BEHIND US WAS ABLE TO QUICKLY CHANGE LANES AVOIDING A CRASH.TOWED TO WYLER CHEVROLET, TOLD CAR HAD A RECALL NOTICE REGARDING CHARGE COOLER HOSE. WE WERE NEVER NOTIFIED OF RECALL. WYLER TOLD US IT'S FIXED SO WE CONTINUED TRIP TO PITTSBURGH. 9/22/19 SAME THING HAPPENED. THIS TIME TOWED TO CLASSIC CHEVROLET IN PITTSBURGH, THEY KNEW NOTHING ABOUT THE RECALL BUT FOUND IT ON GM WEBSITE, PRINTED THE NECESSARY REPAIR INFORMATION, 9/23/19 TOLD US CAR HAD A GUARANTEED FIX. 9/24/19, DRIVING 70 MPH IN PITTSBURGH RUSH HOUR TRAFFIC, BANG, SHAKING CAR, REDUCED POWER MODE. ONSTAR TOLD US TO DRIVE TO CREVILLI CHEVROLET IN PITTSBURGH. MYCHEVROLET TOLD US THEY WOULD PAY FOR A RENTAL SO WE COULD RETURN TO CINCINNATI AND TOW THE CAR TO OUR DEALER JOSEPH CHEVROLET IN CINCINNATI. 9/28/19 CAR IS STILL SITTING WHERE WE PARKED IT AT CREVILLI IN PITTSBURGH. WE HAVE A CASE NUMBER AND ADVISOR. UNFORTUNATELY WE KNOW NOTHING AS THEY WON'T RETURN PHONE CALLS AND HAVE NO DOCUMENTATION THAT THEY WILL PAY FOR RENTAL CAR. WE ARE FL RESIDENTS AND HAVE TO BE IN FLFOR MEDICAL APPOINTMENTS BY 10/7/19 HOWEVER OUR BRAND NEW CAR IS IN PITTSBURGH. INTERNET SEARCH REVEALS NUMEROUS STORIES REGARDING SAME SCENARIO WHILE DRIVING 2019 EQUINOX. UNBELIEVEABLE THAT CHEVROLET IS ALLOWED TO CONTINUE SELLING THESE DEFECTIVE VEHICLES PUTTING DRIVERS IN HARMS WAY. ALL WHO HAVE POSTED ONLINE COMPLAIN ABOUT TERRIBLE GM CUSTOMER SERVICE. MY WIFE AND I ARE 73, ON A FIXED INCOME, AND THIS STRESS IS TAKING A TOLL ON OUR HEALTH. FINANCIALLY WE ARE MAKING PAYMENTS ON A VEHICLE THAT CAN'T BE DRIVEN AND IS SITTING IN PITTSBURGH. WHAT ARE WE TO DO? NO ON WILL TELL US THE STATUS OF OUR CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258727September 28, 2019
ENGINE
2015 CHEVROLET EQUINOX INTERMITTENTLY SPUTTERED AND STALLED AT STOP SIGNS AND STOPLIGHTS. AFTER STALLING NEED TO PUT CAR N 'PARK' BEFORE RESTARTING. CAR STALLED SEVERAL TIMES AFTER INITIAL STALL. CAR ALSO SPUTTERED AND ALMOST DIED SEVERAL TIMES DURING FREEWAY RUSH HOUR TRAFFIC WHEN I TOOK MY FOOT OFF THE GAS. I HAD TO PUT THE CAR IN 'NEUTRAL' AND REVVED THE ENGINE TO ENSURE THE ENGINE KEPT RUNNING. THIS COULD HAVE BEEN A SERIOUS ISSUE SHOULD I BEEN FORCED TO STOP IN THE MIDDLE OF TRAFFIC. MECHANIC REPLACED THE VVT INTAKE AND EXHAUST SOLENOIDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258547September 27, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
AT LEAST EVERY 3 MONTHS TIRED PRESSURE IS OFF THEN A SENSOR THEN THE CAR STARTS TURNING OFF ON ME AND I HAVE TO TAKE IT BACK TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258325September 26, 2019
VISIBILITY/WIPER
MY HUSBAND WAS ⁵DRIVING SOUTH ON WISCONSIN HIGHWAY 43 ON SEPTEMBER 22, 2019 IN HEAVY RAIN WHEN BOTH WIPERS SUDDENLY WHIPPED OVER TO THE LEFT AND STOPPED WORKING. THE DRIVER'S WIPER STUCK OUT TO THE LEFT OF THE CAR WINDOW AND THE PASSENGER WIPER STAYED ON THE WINDSHIELD ON THE DRIVER'S SIDE. WE TURNED KNOBS AND TRIED EVERYTHING WE COULD THINK OF TO START THE WIPERS, TO NO AVAIL. THIS WAS A DANGEROUS SITUATION WITH VERY LIMITED VISIBILITY IN FAST MOVING, HEAVY TRAFFIC. WE EXITED AS SOON AS WE COULD TO REPOSITION THE WIPERS AND ATTEMPT TO TURN THEM ON AGAIN. THEY WOULD NOT MOVE. WE WERE FORTUNATE THAT THE RAIN LET UP SOME AS WE CONTINUED HOME IN THIS UNSAFE MANNER. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY GENERAL MOTORS WITH A RECALL AND REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258403September 26, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. AFTER SHUTTING OFF THE VEHICLE, THE KEY FAILED TO EJECT FROM THE IGNITION SWITCH. THE CONTACT MENTIONED THAT THE VEHICLE NEEDED TO BE IN GEAR TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 67,794.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257995September 25, 2019
ENGINE
MY 2012 CHEVY EQUINOX MOTOR HAS BEEN SEVERELY DAMAGED BY AN OIL CONSUMPTION PROBLEM. ITS UNSAFE TO DRIVE... THE ENGINES HAVE BEEN BLOWING UP...THEY OIL SYSTEM NOTIFICATION LIGHTS ARE FAULTY AND HAS NEVER CAME ON... THEREFORE WE HAVE TO CHECK & PUT OIL IN OUR CAR BEFORE DRIVING EVERYDAY!! THIS HAS CAUSED SERIOUS PROBLEMS IN OUR MOTOR SCRAPS OF METAL, TIMING CHAIN, PISTON N RINGS, STALLING CHOKING ETC..ON EVERY ROAD WE ARE..SCAREY WHILE ON HIGHWAY N CAR STALLS OUT!!! WE HAVE PUT 1000 $ INTO THIS CAR ALREADY GM KNOWS OF THIS PROBLEM AND IS GIVING ME THE RUN AROUND EVEN THOU THERE ARE 1000'S WITH SAME PROBLEM AND CLASS ACTIONS SUITS!! PLEASE HELP US BE SAFE ON THE ROAD AND HAVE GM STAND BY THEIR PRODUCT AND FIX THEM THAT'S ALL I WANT IS MY CAR FIXED...NOTHING MORE I AM WITHIN THE MILES AND THE TIME FRAME BEEN PUTTING MY OWN MONEY INTO THIS SINCE APRIL OF 2019 THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258024September 25, 2019
VISIBILITY/WIPER
LATE EVENING, I WAS DRIVING IN A BUSY SUBURBAN STREET WHER THE SPEED LIMIT IS 35MPH. IT WAS RAINING LIGHTLY, SOON AFTER START RAINING HAVILY. I SWITCHED THE WINSHIELD WIPER TO HIGH SPEED AND THE WINSHIELD WIPERS STOPPED WORKING.I COULD NO LONGER SEE WHERE I WAS GOING AND ALMOST GOT INTO AN ACCIDENT. I MANAGE TO STOP ON THE SIDE OF THE ROAD AND WAIT FOR THE RAIN TO STOP.. PLASTIC BUSHING CAME OFF FROM WINDSHIELD WIPER RAILING. THE CAR HAS 61,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257908September 25, 2019
VISIBILITY/WIPER
WIPERS STOPPED WORKING. WIPER TRANSMISSION BUSHING FAILURE. DRIVING DURING RAINSTORM WIPERS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257718September 24, 2019
ENGINE, POWER TRAIN
ENGINE HAS MAJOR OIL CONSUMPTION ISSUES. I AM BURNING THROUGH AN AVERAGE OF 2 TO 3 QUARTERS OF FULL SYNTHETIC OIL WITHIN A 2500 MILE SPAN. SECONDLY, THE TRANSMISSION IS EXTREMELY POOR. ONLY 96,000 MILES AND AM ALREADY HAVE ISSUES IN REVERSE, TROUBLE GOING UP HILLS, HIGH RPM'S, AND SHAKING/SPUTTERING. THIS WOULD HAPPEN AT ANY TIME ONCE OUT OF PARK, FLAT LAND OR HILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257759September 24, 2019
UNKNOWN OR OTHER
TRIED TO BLUETOOTH MY MEDIA, AND THE MENU BUTTON WON'T WORK WITH THE AUX JACK OUT. JUST TRIED TO DO IT TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257793September 24, 2019
VEHICLE SPEED CONTROL
I HAVE KEYLESS START ON MY 2018 EQUINOX. PULLED OUT OF PARKING LOT AT 5PM ONTO MAJOR ATLANTA STREET AND CAR SHUT OFF. RESTARTED IT AND IT SHUT OFF AS SOON AS I PRESSED THE GAS PEDAL. REPEATED THIS FOUR TIMES UNTIL I REALIZED THAT PRESSING THE GAS PEDAL WAS CAUSING IT TO POWER DOWN. RESTARTED IT AGAIN, LEFT IT IN DRIVE, AND COASTED INTO A PARKING LOT AND PARKED IT. HAD IT TOWED TO DEALERSHIP. TOW TRUCK DRIVER SAID HE'S BEEN TOWING A LOT OF NEWER EQUINOXES BECAUSE THEY LOSE POWER. EXTREMELY DANGEROUS AND FRIGHTENING. THERE'S NO RECALL, BUT ANOTHER WEBSITE SAID THERE ARE ENOUGH COMPLAINTS THAT IT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257868September 24, 2019
ENGINE, POWER TRAIN
OIL CONSUMPTION ISSUE. CHEVROLET'S DEFINITION OF OIL CONSUMPTION ISSUE IS USING A QUART (OR MORE) WITHIN 2000 MILES (OR LESS) . OTHER COMPANIES WOULD DEFINE THIS AS AN ISSUE BUT CHEVROLET DOES NOT SEE THIS AS AN ISSUE. MY CAR HAS SHUT OFF WHILE IN MOTION ON A MAIN ROAD 7-9 TIMES. IT HAS ALSO OCCURRED IN PARKING LOTS. I HAVE TO ATTEMPT MULTIPLE TIMES FOR MY CAR TO STAY ON TO GET OFF OF THE ROADWAY. IT HAPPENS IN FORWARD AND REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257205September 22, 2019
VISIBILITY/WIPER
DRIVING DOWN HIGHWAY AT 55 MPH WITH WINDSHIELD WIPERS ON FAST, DURING SIGNIFICANT RAINFALL. WINDSHIELD WIPERS STOPPED IN MIDDLE OF WINDSHIELD AND DID WORK AGAIN. VERY DANGEROUS AS I COULD NOT SEE AT ALL AFTER BLADES STOPPED WORKING. STUCK MY HEAD OUT WINDOW WHILE DRIVING ON HIGHWAY TO TRY AND SEE SAFE PLACE TO GET OFF ROAD. VERY DANGEROUS. LOOKED UP ONLINE AND SEE THIS HAS HAPPENED TO MANY EQUINOX OWNERS. MECHANIC STATES THAT THE PLASTIC THAT HOLDS THE LINKAGE BROKE. THIS IS A REPETITIVE PROBLEM. PLEASE INVESTIGATE I COULD HAVE BEEN KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257217September 22, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THE 2014 CHEVY EQUINOX WILL STALL WHEN ACCELERATING. THIS HAPPENS WHEN THE VEHICLE IS FIRST STARTED, THIS COULD POTENTIALLY CAUSEAN ACCIDENT. I HAVE TAKEN MY VEHICLE IN NUMEROUS TIMES AND SPENT OVER 2K ON REPAIRS. CURRENTLY MY VEHICLE DOES NOT HAVE A CHECK ENGINE LIGHT ON, NO CODES. IT APPEARS THAT EVERYTHING IS OPERATING NORMALLY. IT IS NOT, I WILL NOT LET MY WIFE DRIVE THIS CAR BECAUSE I AM WORRIED THAT SHE COULD BE INVOLVED IN AN ACCIDENT. I RECENTLY FOUND THAT GM HAD IDENTIFIED THAT THIS VEHICLE CONSUMES A LARGE AMOUNT OF OIL AND IT CAUSING ISSUES SIMILAR TO WHAT I AM REPORTING. ONLY ISSUE IS THEY ARE REQUIRING A OIL CONSUMPTION TEST REQUIRING MULTIPLE VISITS TO THE DEALERSHIP OVER AN EXTENDED PERIOD OF TIME. IN THE MEAN TIME I AM GOING TO CONTINUE TO STALL PULLING INTO TRAFFIC, PUTTING MY LIFE AND OTHERS LIFE AT RISK. THERE NEEDS TO BE A MANDATORY RECALL AND CORRECT THIS ISSUE. THE ATTACHED PICTURE SHOWS THE LAST TWO OIL CHANGES AND THE AMOUNT OF OIL RETRIEVED. MY MOST RECENT I HAD LESS THAN 2.5 QUARTS LEFT. THERE IS NO LEAK ON MY VEHICLE, AND I CHANGE MY OIL ABOUT EVERY 5K MILES PER MANUFACTURER SUGGESTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257229September 22, 2019
VISIBILITY/WIPER
DRIVING DOWN THE HIGHWAY IN THE RAIN AND THE WINDSHIELD WIPER STOPPED WORKING. YOU CAN HEAR THE WIPER MOTOR RUNNING, BUT THE WIPERS DO NOT MOVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256623September 19, 2019
AIR BAGS, ENGINE
THE AIR BAG LIGHT CAME ON A FEW WEEKS AGO AND THE LIGHT ON THE DASHBOARD STAYS ON WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256311September 18, 2019
VISIBILITY/WIPER
WHILE DRIVING DOWN THE HIGHWAY DURING A HEAVY RAINSTORM THE WINDSHIELD WIPERS ABRUPTLY STOPPED WORKING. I HAD THE WIPERS IN THE HIGHEST SPEED SETTING. LUCKILY THERE WERE NO VEHICLES NEXT TO US WHEN THIS HAPPENED - WE WERE ABLE TO PULL OFF THE HIGHWAY. WE HAD TO WAIT FOR THE STORM TO LIGHTEN AS VISIBILITY VERY QUICKLY WENT TO ZERO WITHOUT BOTH FRONT WIPERS WORKING. THE WIPER MOTOR WAS STILL WORKING BUT THE LINKAGE OR TRANSMISSION HAD DISCONNECTED AT ONE OF THE BALL JOINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254963September 18, 2019
AIR BAGS
2007 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO SERVICE AIR BAG INDICATOR LIGHT ILLUMINATED ON DASHBOARD PANEL. *LD THE CONSUMER STATED THE DRIVER'S SIDE AIRBAG SHOULD BE INCLUDED IN THE RECALL.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256418September 18, 2019
POWER TRAIN
A HIGH PITCHED WHINING SOUND WAS NOTED WHILE SHIFTING THROUGH 2ND GEAR. NOTED THE NEXT DAY THE SAME WHINING SOUND WHILE SHIFTING THROUGH 2ND GEAR ALSO BEGAN WHILE SHIFTING FROM PARK INTO REVERSE NEUTRAL AND DRIVE. NOTED ON THE 3RD DAY ALL OF THE ABOVE IN ADDITION TO THE VEHICLE SLIPPING GEARS AND WHILE IN DRIVE BEGAN TO READ AS IF IT WERE IN NEUTRAL. UPON INSPECTION BY A LOCAL DEALER IT WAS DETERMINED THAT THE TRANSMISSION WAS NO LONGER FUNCTIONAL. D MILEAGE FOR THE 2011 CHEVROLET EQUINOX AT THAT POINT WAS 109000 MILES. IT HAS SINCE COSTED APPROXIMATELY $3000 TO REPLACE THE TRANSMISSION OF WHICH NONE WAS COVERED BY ANY WARRANTY EITHER DEALER OR MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256480September 18, 2019
UNKNOWN OR OTHER
BOUGHT A USED CHEVY EQUINOX AND THE MANIFOLD CRACKED, COSTLY REPAIR THAT I WAS INFORMED SEEMS TO BE A RECURRING SAFETY ISSUE BEING ADDRESSED 10 PLUS TIMES A MONTH BY THIS CENTER ALONE. AS THIS SEEMS TO BE A FREQUENT AND KNOWN DEFECT THAT CAN CAUSE DEATH IF NOT FOUND AND FIXED I BELIEVE THAT CHEVY SHOULD ACKNOWLEDGE THE SAFETY CONCERN AND ISSUE A RECALL RATHER THAN WAITING TO SEE PEOPLE PASS AWAY BECAUSE THEY CAN'T AFFORD OR ARE UNAWARE OF THE DANGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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