Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11276853October 29, 2019
POWER TRAIN, VISIBILITY/WIPER
ON NUMEROUS OCCASIONS DURING THE PAST FEW MONTHS, THE WINDSHIELD ON MY 2015 CHEVROLET EQUINOX BECAME EXTREMELY FOGGED UP, SIGNIFICANTLY DECREASING VISIBILITY. THE VEHICLE WAS NEVER ABLE TO DEFROST OR CLEAR THE CONDENSATION UP, NO MATTER WHAT SELECTION WAS MADE ON THE HEAT/AIR CONDITIONING SETTING(S). APPROXIMATELY ONE WEEK AGO, WHILE DRIVING AT NIGHT WITH AN OUTSIDE TEMPERATURE OF APPROXIMATELY 45 DEGREES F, THE WINDSHIELD AGAIN BECAME EXTREMELY FOGGED UP. THIS TIME, THE WINDSHIELD CONDENSATION/FOG HAD BECOME SO SEVERE THAT I WAS UNABLE TO SEE OUT OF THE WINDSHIELD AND OTHER PASSENGER WINDOWS AT ALL AND WAS FORCED TO PULL THE VEHICLE OVER. THE VEHICLE WAS NOT SAFE TO CONTINUE DRIVING WITH NO VISIBILITY. THANKFULLY, I WAS NOT ON THE HIGHWAY AT THIS POINT AND WAS ABLE TO EFFECTIVELY PULL OFF THE ROADWAY WITHOUT INCIDENT. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP THE NEXT DAY AND DIAGNOSED WITH A 'HEATER CORE FAILURE.' THE FAILURE OF THE HEATER CORE IS WHAT CAUSES THE EXTREME CONDENSATION BUILD UP AND FOGGING OF THE INTERIOR WINDSHIELD AND WINDOWS. THE VEHICLE IS ONLY A 2015 AND I AM EXTREMELY CONCERNED WITH THE PREMATURE FAILURE(S) OF AN INTEGRAL COMPONENT OF THE VEHICLE, ESPECIALLY ONE THAT AFFECTS VISIBILITY AND COMPROMISES SAFETY TO MYSELF, MY PASSENGERS, AND OTHERS ON THE ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276931October 29, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT'S VEHICLE FAILED TO STOP AND CRASHED INTO TWO VEHICLES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED BURNS TO THE ARMS AND HANDS, BUT MEDICAL ATTENTION WAS NOT PROVIDED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT STATED THAT THE FAILURE RECURRED THIRTY DAYS LATER. THE VEHICLE WAS TOWED TO MATTHEWS-HARGREAVES CHEVROLET (2000 TWELVE MILE RD, ROYAL OAK, MI 48067, (866) 275-2746), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS UNKNOWN. *LN ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11276968October 29, 2019
VISIBILITY/WIPER
DRIVING IN VERY RAINY CONDITIONS WITH MY WIPERS ON. SUDDENLY, THE WIPERS STOPPED WORKING AND STUCK IN THE OPEN POSITION WHILE I WAS DRIVING. LUCKILY I HAD JUST GOTTEN OFF THE HIGHWAY ONTO A 45 MPH ROAD. I TRIED TURNING THEM OFF AND ON AGAIN, BUT THEY WOULDN'T MOVE AT ALL. I COULDN'T SEE ANYTHING AT ALL (DANGEROUS AND TERRIFYING) SO I PUT ON MY HAZARDS AND PULLED OFF ON THE SIDE OF THE ROAD. I MANUALLY PUT THE WIPERS BACK DOWN. I TRIED TURNING THEM ON AND OFF MULTIPLE TIMES, AND AGAIN THEY WOULD NOT MOVE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276999October 29, 2019
VISIBILITY/WIPER
WHILE DRIVING AT 65 MPH ON A MAJOR HIGHWAY IN A BAD RAIN STORM MY WIPERS STOPPED WORKING. IT WAS VERY ALMOST IMPOSSIBLE TO SEE AND TRY TO GET TWO LANES OVER TO THE SHOULDER. MY HUSBAND AND I COULD HAVE BEEN KILLED. THERE WAS NO SIGN THEY WERE GOING TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271700October 28, 2019
ENGINE
AFTER HAVING FAILING O2 SENSORS AND CATALYTIC CONVERTER REPLACED (UNDER WARRANTY), NOW THE EXHAUST MANIFOLD IS CRACKED AND NEEDS TO BE REPLACED (NOT UNDER WARRANTY). THE O2 SENSORS AND CATALYTIC CONVERTER ARE ATTACHED TO THE EXHAUST MANIFOLD - COULD THEIR FAILURES BE WHY THERE IS A CRACK IN THE EXHAUST MANIFOLD!?!? MY VEHICLE WAS MAKING A VERY LOUD CLATTERING SOUND WHEN STARTING THAT WOULD GO AWAY AFTER A FEW MINUTES. I TOOK IT INTO THE CHEVY DEALERSHIP TO HAVE IT LOOKED AT, THEY SAY THE EXHAUST MANIFOLD IS CRACKED, AND EXHAUST IS LEAKING OUT. AT TIMES I COULD SMELL EXHAUST FROM THE INSIDE OF THE VEHICLE. ONLY 110,000 MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271347October 27, 2019
VISIBILITY/WIPER
I WAS DRIVING ON THE ROAD AT ABOUT 55MPH AND MY WINDSHIELD WIPERS COMPLETELY STOPPED WORKING. THEY GOT STUCK IN THE MIDDLE OF THE WINDSHIELD AND THE MOTOR MADE SOUNDS AS IF IT WAS WORKING BUT THE WINDSHIELD WIPERS DID NOT MOVE. IT WAS RAINING AND WE HAD TO PULL OVER BECAUSE IT WAS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271174October 26, 2019
ELECTRONIC STABILITY CONTROL (ESC)
THE PLASTIC BLEND ARM FOR THE HEATER SELECTOR MOTOR BROKE, WHICH SEEMS TO BE HAPPENING ON THE EQUINOX CARS. IT CAUSES THE HEATER TO BLOW COLD AIR ONLY. THIS HAPPENED ON A CITY STREET WHILE TRAVELING TO THE STORE. WHEN I TURNED THE HEATER ON IT MADE A FUNNY NOISE LIKE IT WASN'T ENGAGING. THE WINDOWS WOULDN'T DEFROST WHILE I WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271191October 26, 2019
VISIBILITY/WIPER
AT THE END OF FEBRUARY 2019 THE TRANSMISSION IN MY WINDSHEI6WIPERS WENT OUT. GM REFUSED TO FIX THE PROBLEM. I ONLY HAD MY CAR FOR 2 YEARS. I WAS DRIVING IN THE MIDDLE OF A RAIN STORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271213October 26, 2019
WHEELS
BOUGHT EQUINOX IN MARCH 2018 EQUIPPED WITH 4 HANKOOK TIRES. SHORTLY AFTER PURCHASE, THE HANKOOK TIRES BEGAN TO LOSE AIR PRESSURE. IN JANUARY OF 2019, I TOOK THE CAR IN FOR THE ANNUAL STATE INSPECTION AND TOLD THE MECHANIC THE RIGHT REAR TIRE LOST MUCH MORE AIR PRESSURE THAN THE OTHER TIRES. THE MECHANIC SAID THERE WAS A SCREW IN IT. IT WAS PATCHED.THE TIRE WAS ROTATED FROM BACK TO FRONT. THE TIRES WERE STILL LOSING PRESSURE .ON OCTOBER 22, 2019, WHILE PARKED AT MY HOME, THE RIGHT FRONT HAD 5LBS AND THE RIGHT REAR HAD 6LBS OF PRESSURE. I PUT AIR IN THE TIRES, THE RIGHT REAR TOOK THE AIR, BUT THE RIGHT FRONT WOULD NOT. I HAD THE CAR TOWED IN ON OCTOBER 24, 2019 TO THE DEALER, PRIORITY CHEVROLET IN CHESAPEAKE, VA AND THEY HAD TO PUT 2 GOODYEAR TIRES ON TO REPLACE THE HANKOOK ONES BECAUSE THE HANKOOK TIRES HAD BEEN DISCONTINUED. MY CONCERN IS THE THAT THE 2 REMAINING HANKOOK TIRES MIGHT GO FLAT WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270360October 23, 2019
ENGINE, UNKNOWN OR OTHER
CAR STARTED SHAKING AND NO CHECK ENGINE OR OIL LIGHT WAS EVER DISPLAYED. I GOT TO WORK AND ASKED MY FRIEND TO CHECK MY OIL. HE CHECKED THE OIL AND HE SAID HE DOESN?T EVEN KNOW HOW I MADE IT TO WORK BECAUSE MY CAR HAS NO OIL IN IT. MY CAR SAYS I STILL HAVE TIME TO GET MY OIL CHANGED. I NOTICED MY CAR WAS ACTING UP FOR THE LAST WEEK OR SO. MY CAR IS CURRENTLY SITTING IN MY WORK PARKING LOT AND I NEED TO HAVE SOME TO TAKE ME TO GET OIL AND THEN DROP OFF AT MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270395October 23, 2019
SEATS
THE 2019 EQUINOX HAS A HEAD REST THAT PUSHES YOUR HEAD FORWARD AND DOWN MAKING IT DIFFICULT TO SEE THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270121October 22, 2019
VISIBILITY/WIPER
WHILE RIDING ON THE HIGHWAY IN A STORM THE WINDSHIELD WIPERS STOPPED WORKING FOR MY WIFE. THIS IS EXTREMELY DANGEROUS, MY 9 YEAR OLD SON AND 5 YEAR OLD DAUGHTER WERE IN THE CAR. THE 2013 EQUINOX HAS BEEN RECALLED FOR THE SAME THING BUT IT SEEMS LIKE CHEVY IS WAITING FOR A CASUALTY BEFORE DOING THE RIGHT THING. THERE ARE MULTIPLE CASES OF THIS HAPPENING. HTTP://M.CARCOMPLAINTS.COM/CHEVROLET/EQUINOX/2012/WINDOWS_WINDSHIELD/WIPER_STOPPED_WORKING.SHTML PLEASE DO SOMETHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270129October 22, 2019
ELECTRICAL SYSTEM
IT SEEMS THAT THE BATTERY DISCONNECTS AT RANDOM TIMES. THERE HAVE BEEN SEVERAL TIMES THAT I GO TO START THE VEHICLE AND THE SUV IS COMPLETELY DEAD. I ALREADY CHANGED THE BATTERY AND TOOK IT TO A LOCAL SHOP BUT IT STILL HAPPENS. I FIGURED OUT THAT IF I POP THE HOOD AND WIGGLE THE BATTERY AND CABLES IT'LL START AND GO BACK TO NORMAL. WHEN THIS HAPPENS THE SUV WON'T HAVE ANY LIGHTS OR EVEN LOCK DOORS. AND WHEN IT DOES COME BACK IT'LL GO TO FACTORY TIME AND DATE. JUST RECENTLY IT HAPPENED AS I WAS COMING TO A STOP AT A GAS STATION. I'M NOT SURE IF I WAS STOPPED OR DOING LIKE 1 OR 2 MPH. BUT IT WAS DEAD EVEN BEFORE I PUT IT INTO PARK. THE DATE THIS HAPPENED IS AN ESTIMATE. NOT EXACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270191October 22, 2019
VISIBILITY/WIPER
DRIVING AT 40 MPH WITH WIPERS ON HIGH IN TRAFFIC..THE WIPERS SUDDENLY STOPPED MID WAY ACROSS WIND SHIELD. ..ALMOST WRECKED. PULLED OVER TO SIDE AND WAITED FOR STORM TO PASS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270265October 22, 2019
ENGINE
I PURCHASED A 2013 CHEVY EQUINOX AT TOM WOOD SUBARU ON 5/27/2019 IT WAS FREE OF RECALLS STATED BY THE CAR FAX. SINCE I HAVE HAD THE VEHICLE I HAVE BEEN LOOSING OIL AND THERE IS A SLIGHT KNOCKING SOUND. I CHECKED THE OIL AND TO MY SURPRISE THERE WAS NO OIL NOR DID I RECEIVE A LIGHT ON MY VEHICLE STATING LOW OIL. I IMMEDIATELY WENT AND HAD SOMEONE TAKE ME TO GET OIL AND HAD TO PUT 3 LITERS IN MY CAR. I WENT AND HAD AN OIL CHANGE AT HARE CHEVROLET AND 2 WEEKS AFTER I NOTICED THE SOUND AGAIN AND CHECKED MY OIL AND AGAIN IT SHOWED NO OIL ON THE DIPSTICK AND NO LOW OIL LIGHT CAME ON. I CONTACTED HARE CHEVROLET AND THEY ADVISED ME THAT THERE WAS A CAR BROUGHT IN LAST WEEK WITH THE SAME ISSUES I AM CALLING ABOUT AND IT COST BETWEEN $1400-3000 TO FIX. I JUST PAID $60 FOR AN OIL CHANGE AND HAD TO PURCHASE MORE OIL TO PUT IN MY SUV. I CALLED CHEVY CUSTOMER SERVICE AND TOLD THEM ABOUT THE ISSUE AND WAS ADVISED THEY COULDN'T HELP ME AND I WOULD NEED TO PAY OUT OF POCKET TO GET THIS FIXED. I AM FRUSTRATED BECAUSE THERE ARE 100,000 COMPLAINTS REGARDING THIS SAME ISSUE AND NOTHING IS BEING DONE. OBVIOUSLY WITH THIS MANY CARS HAVING THE SAME ISSUE A RECALL SHOULD OF BEEN MADE AND STILL HASN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270306October 22, 2019
ELECTRICAL SYSTEM, ENGINE
THE CAR STARTED GLITCHING AND ALL OF THE WARNING LIGHTS WERE GOING ON AND OFF WHILE I WAS DRIVING. THE WIPERS AND TURN SIGNALS WERE FLASHING AS WELL. FOLLOWING ALL OF THIS THE MOTOR SHUT DOWN AND I HAD TO PUT THE CAR IN NEUTRAL AND RESTART IT WHILE EXITING THE HIGHWAY. THE CAR HAS SINCE BEEN PARKED AND IF I GO TO START IT AGAIN IT BEGINS WITH THE WIPERS ACTING OWN THEIR OWN AND IF IT DOES START THE MOTOR RUNS VERY ROUGH AND STALLS WITH NO WARNING. ALSO WHILE ALL THIS IS HAPPENING THE THROTTLE PEDAL HAS NO RESPONSE TO THE MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270329October 22, 2019
SERVICE BRAKES
ROUGHLY 38K MILES ON VEHICLE, WENT ON A ROAD TRIP AND ABOUT 80 MILES INTO THE TRIP, WAS SLOWING DOWN FOR TRAFFIC AND BREAKS WENT OUT, THE MASTER CYLINDER. IT WAS INCREDIBLY HARD TO PRESS DOWN ON THE BREAKS TAKING ALL MY EFFORT TO STOP THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269875October 21, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SUSPENSION
ALOT IS GOING ON WITH MY 2010 CHEV MY EXHAUST PIPE CRACK AND I WAS TOLD THAT IS A REAL PROBLEM WITH CHEVY'S MY CAR IS CONSUMING WAY TO MUCH OIL I CONSTANTLY HAVE TO GET OIL CHANGES. MY DRIVER SIDE HEAD LIGHT KEEPS GOING OUT I'M CHANGING MY HEAD LIGHT 2-3 TIMES A YEAR. I REPLACED MY SPARK PLUGS AND COILS A FEW MONTHS AGO AND MY CAR WHEN I'M DRIVING IT WILL STOP AND THE WHEEL WILL LOCK UP WHILE I'M DRIVING IT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270069October 21, 2019
AIR BAGS
I WAS DRIVING HOME FROM WORK.WHILE MAKING A TURN MY CAR WAS UNABLE TO BRAKE. I SLAMMED INTO A TELEPHONE POLE WHICH MY AIRBAGS DID NOT DEPLOY. MY CAR HIT THE POLE A HARD RIGHT. MY HEAD AND NECK WAS PUSH FORWARD EXTREMELY FAST CAUSING TRAUMA.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11269501October 19, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THE IGNITION KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS NOT IN THE PARK POSITION (VEHICLE WAS IN DRIVE POSITION). IN WHICH CAUSED A ROLLAWAY INCIDENT WITH THE VEHICLE. THE VEHICLE WAS STATIONARY AND BELIVED TO BE IN PARK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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