Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11279559November 12, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE. THE CONTACT MENTIONED THAT THE VEHICLE JERKED VIOLENTLY AND THE POWER REDUCED AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THAT THE TURBO HOSE WAS DISCONNECTED FROM THE ENGINE. THE VEHICLE WAS TAKEN TO GRIECO CHEVROLET OF FORT LAUDERDALE (1300 N FEDERAL HWY, FORT LAUDERDALE, FL 33304, (954) 607-4358) WHERE THE CONTACT WAS INFORMED THAT THE FASTER NEEDED TO BE REPLACED IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279687November 12, 2019
ENGINE
EVER SINCE I GOT THIS VEHICLE I HAVE ALWAYS HEARD WHAT SOUNDS LIKE WATER IN THE DASH WHEN PRESSING ON THE GAS PEDAL. I'M CONSTANTLY REFILLING THE ANTIFREEZE DAILY, I'VE BEEN READING THAT IT IS A KNOWN PROBLEM AND IT CONTRIBUTES TO THE ANTIFREEZE WHICH IN SOME CASES LEAKED OUT OF THE AIR VENTS INTO THE VEHICLE. LEAKING ANTIFREEZE SOME WHERE IN THE ENGINE. I'VE ALREADY HAD TO REPLACE THE ENGINE HEADS DUE TO THE LEAKAGE. ANTIFREEZE LEAKS INTO THE ENGINE OIL CAUSE WHITE SMOKE OUT OF THE EXHAUST. I'VE ALREADY FLUSHED THE COOLING SYSTEM AND THEY ALSO DID A REVERSE FLUSH AND THE WATER GUSHING NOICE IS STILL THERE. GM NEEDS TO GET THIS FIXED...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279690November 12, 2019
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MY AIRBAG LIGHT AND 'SERVICE AIR BAG' LIGHT AND ABS LIGHT AND STABALIZE TRACK LIGHT WERE ALL ON FOR A FEW WEEK AND I TOOK IT TO LOCAL SHOP WHO SAID THE SENSOR FOR THE BRAKES UNDER DRIVER SEAT WAS BAD SO THAT COST $580.00 FOR NEW MODULE. THAT TOOK CARE OF ABS/STABILIZE LIGHTS. HAD TO TO GO DEALER FOR AIRBAG LIGHTS AND THEY CHARGED $1070.00 BECAUSE THE AIRBAG MODULE UNDER PASSENGER SEAT WAS OUT AND HAD TO REPLACE (PART 560 PLUS LABOR). I DON'T FEEL LIKE I SHOULD HAVE HAD TO PAY FOR THE AIRBAGS!! THE AIRBAG LIGHTS WERE ON FOR ABOUT 6 MONTHS AND NEVER WENT OFF SO I FINALLY GOT TIRED OF IT...NO MATTER IF SOMEONE WAS SITTING IN SEAT OR NOT, OR WHETHER IT WAS IDLE, IN MOTION, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279331November 11, 2019
ENGINE
ON JANUARY 21, 2019 MY 2014 CHEVY EQUINOX'S ENGINE FROZE. I LIVE IN MICHIGAN. IT WAS COLD. THE PRESSURE BUILT UP IN THE ENGINE AND FORCED THE REAR MAIN OIL SEAL OUT. I ENDED UP ALSO HAVING TO REPLACE MY TIMING CHAIN, MANIFOLD AND SEVERAL SENSORS. MY TRUCK HAS NOT BEEN THE SAME. GM ONLY ISSUES BULLETINS FOR CERTAIN VEHICLE NUMBERS BUT THEY ARE AWARE THAT THE ISSUE IS EFFECTING MANY MORE EQUINOX THAN ORIGINALLY THOUGHT. IN FACT, THEY SWITCHED THE ENGINE IN 2015 DUE TO THE DESIGN FLAW. GM SHOULD BE HELD RESPONSIBLE AND THEY SHOULD BE REQUIRED TO NOTIFY ALL OWNERS OF A 2010-2014 CHEVY EQUINOX. RECALL14882 STATES MANY OF THE ISSUES CONCERNING THE 2010-2014 CHEVY EQUINOX WITH THE ECOTEC 2. 4L ENGINE. SOMETHING NEED TO BE DONE ABOUT THIS. I TRAVEL OVER 25 MILES TO WORK. WHEN MY ENGINE SHUT DOWN AND EVERYTHING LOCKED UP, I WAS FORCED TO WAIT FOR SEVERAL HOURS FOR AAA TO GET A TOW TRUCK TO ME. MY HUSBAND RESCUED ME BEFORE I FROZE AS NOTHING WORKED IN MY TRUCK. SHAME ON GM AS I KNOW THIS TRUCK IS POPULAR FOR WOMEN AND MOTHERS. THANK GOD MY DAUGHTER WAS NOT WITH ME DURING THE INCIDENT. HOW DARE GM ALLOW US TO DRIVE AROUND IN A KNOWN FAULTY VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279446November 11, 2019
VISIBILITY/WIPER
DRIVING HOME TONIGHT ON A HIGHWAY IN A MAJOR ICE SLEET SNOW STORM MY DRIVER SIDE WINDSHIELD WIPER SUDDENLY STOPPED MOVING AS A SEMI TRUCK WAS PASSING. I COULD NOT SEE ANYTHING FOR 30 SECONDS. LUCKILY I WAS ABLE TO SLOW DOWN JUST AVOIDING A MAJOR ACCIDENT WHICH COULD OF KILLED MY ENTIRE FAMILY AND INVOLVED OTHER VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279276November 10, 2019
ENGINE
GET AWAY WITH MOTOR OIL BAD. THIS ISN'T THE ONLY EQUINOX DOING THIS. DON'T KNOW WHERE IT IS COMING FROM OR GOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278407November 6, 2019
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, THE ADAPTIVE CRUISE CONTROL SHUT OFF AND THE "ADAPTIVE CRUISE CONTROL NOT AVAILABLE" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DUNLAP MOTORS (866-715-7154, LOCATED AT 520 1ST STREET EAST, INDEPENDENCE, IA 50644) WHERE THE COMPUTER SYSTEM WAS REPROGRAMMED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO REPROGRAMMED THE COMPUTER AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *PM CONSUMER STATES EACH TIME FAILURE OCCURRED NO CARS WERE AHEAD OF THEM BUT THE VEHICLE WOULD BRAKE ABRUPTLY. ON 12/17/19 A MONITOR WAS PLACED IN VEHICLE BY THE MANUFACTURER, BUT THEY HAVE NOT HEARD ANYTHING BACK ABOUT IT. CONSUMER STATES THAT THEY HAVE ALSO EXPERIENCED ISSUES WITH THE PHONE, RADIO AND REAR DEFROSTER. THIS LEADS THEM TO THINK THAT SOMETHING IS WRONG WITH THE WIRING IN THE VEHICLE. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278483November 6, 2019
ENGINE
I HAVE HAD MY ENGINE REBUILT FROM DEALERSHIP I BOUGHT IT FROM DUE TO OIL DISAPPEARING AND FOUND IT COMING OUT OF MY EXHAUST! SENSE THE REPAIR I HAD TO GO BACK TO DEALERSHIP SEVERAL TIMES AND ALSO DO A OIL CONSUMPTION TEST. NOW I HAVE OIL COMING OUT OF MY EXHAUST STILL AND AND WHEN I CHANGE MY OIL IT SMELLS LIKE GASOLINE! BEEN HAVING THIS ISSUE EVER SENSE I HAVE BOUGHT THE CAR AND I GOT MY CATALYTIC CONVERTERS REPLACED AND IT STILL HAS SAME ISSUES. OBVIOUSLY SENSE I BEEN READING UP ON THESE CARS THERE SHOULD BE SOME RECALL WITH THE ENGINE 2.4 LITER WOULD MAKE LOTS OF OWNERS HAPPY!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278486November 6, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL AND ELECTRICAL SYSTEM MALFUNCTIONED. THE BACKUP CAMERA, SPEEDOMETER, ODOMETER, FUEL GAUGE, AND CRUISE CONTROL FAILED TO WORK. THE FAILURES WERE ESPECIALLY PROBLEMATIC DURING NIGHTTIME DRIVING. THE CONTACT TOOK THE VEHICLE TO TWO DEALERS. ON OF THE DEALERS, GRAFF CHEVROLET OKEMOS (1748 W GRAND RIVER AVE, OKEMOS, MI 48864), STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE BACKORDERED AND WERE NOT CURRENTLY BEING MANUFACTURER. THE MANUFACTURER WAS CONTACTED, REPEATED WHAT THE DEALER STATED, AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THEY WOULD SPEAK WITH THE DEALER AND INFORMED THE CONTACT TO CALL BACK IN A WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 56,826.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278576November 6, 2019
POWER TRAIN
WAS DRIVING DOWN A HIGHWAY AND HAD TO PULL OVER FOR A POLICE OFFICER TO PASS BY, WENT TO ACCELERATE AND WAS STUCK IN 2ND GEAR. LATER FOUND THAT ONLY 1ST AND 2ND GEAR WORKED AND HAD NO REVERSE. WAS TOLD THAT I WOULD NEED A COMPLETE REBUILD OF THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278226November 5, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE VEHICLE HAD NO OIL. THE MECHANIC MENTIONED AN UNKNOWN TSB ISSUED BY THE MANUFACTURER FOR THE SAME FAILURE. THE CONTACT RECEIVED OIL CHANGES FROM RK CHEVROLET (502 N DELSEA DR, VINELAND, NJ 08360, (856) 469-4061) FOR THE PAST FOUR YEARS. THE DEALER STATED THAT THEY WERE AWARE OF THE TSB, BUT THE VEHICLE WAS NOT ELIGIBLE FOR THE EXTENDED WARRANTY OFFERED BY THE TSB. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY OPERATING AT HALF POWER, AND THERE WERE PINGING AND RATTLING SOUNDS. THE VEHICLE WAS BURNING AN EXCESSIVE AMOUNT OF OIL BETWEEN OIL CHANGES. THE CONTACT TOOK THE VEHICLE TO THE SAME DEALER ON FEBRUARY 6, 2019 AND THE FAILURE WAS SUPPOSED TO HAVE BEEN REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277749November 3, 2019
VISIBILITY/WIPER
WHEN DRIVING WITH THE WIPERS ON LOW, THE WIPERS WORKED AS EXPECTED. WHEN THE WIPERS WERE SWITCHED TO HIGH, THE PLASTIC CONNECTOR POINTS UNDER THE HOOD BECAME DISCONNECTED AND STOPPED WORKING COMPLETELY. THIS WAS AT 65 MPH WITH THE VISIBILITY GOING FROM ADEQUATE TO ZERO INSTANTLY. THIS HAS NOW HAPPENED THREE TIMES, EVEN WITH NEW CONNECTION POINTS AND THEN A NEW ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277779November 3, 2019
VISIBILITY/WIPER
WINDSHIELD WIPERS STOPPED WORKING DURING A RAIN STORM. PROBLEM WAS A BROKEN WIPER TRANSMISSION LINKAGE SOCKET. DEALERSHIP REPLACED THE WIPER MOTOR/TRANSMISSION ASSEMBLY. I CONTACTED THE DEALERSHIP AND ADVISED THAT I HAD SEEN A NUMBER OF OTHER COMPLAINTS FOR THE SAME ISSUE BUT I WAS ADVISED NO RECALL OR SERVICE BULLETIN HAD BEEN ISSUED. FOR THIS REASON, THE REPAIR WAS NOT COVERED UNDER WARRANTY. THEY NOTED THAT IF A RECALL OR BULLETIN IS ISSUED IN THE FUTURE, THE CLAIM COULD BE SUBMITTED FOR REIMBURSEMENT. HOW MANY MORE COMPLAINTS ARE NEEDED FOR THE PROBLEM TO BE RECOGNIZED AND CORRECTED BY GM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277454November 1, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 45 MPH IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS BECAME INOPERABLE. THE CONTACT WAS ABLE TO EXIT THE ROADWAY SAFELY. STERNBERG CHEVROLET (6600 DIXIE HWY, LOUISVILLE, KY 40258, (502) 442-0752) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277504November 1, 2019
VISIBILITY/WIPER
THE PLASTIC CAP THAT CONNECTS THE WIPER BALL JOINT TO THE WIPER CONTROL LINKAGE ON MY 2014 CHEVROLET EQUINOX BROKE DURING A RAIN WHILE DRIVING OUT OF STATE. I WAS ABLE TO FINISH THE LAST 10 OR 12 MILES OF THE TRIP BY STOPPING EVERY MILE OR TWO AND OPERATING THE WIPERS BY HAND. RIDICULOUS AND DANGEROUS. UPON RETURNING HOME I REPAIRED THE DEFECT ONLY TO HAVE IT BREAK AGAIN ALMOST RIGHT AWAY. I REPAIRED IT AGAIN, CHECKING TO BE CERTAIN THE REPAIR PARTS WERE CORRECT, THEY WERE, AND THIS TIME IT WORKED CORRECTLY FOR APRX A MONTH, THEN A DIFFERENT CAP AND BALL JOINT ON THE SAME MECHANICAL PART SUFFERED THE SAME FAILURE. ONCE AGAIN I REPAIRED THE DAMAGE, WHICH THIS TIME WORKED FOR A COUPLE OF MONTHS, UNTIL THIS MORNING, 11/01/2019, WHEN IT AGAIN MALFUNCTIONED BEFORE I LEFT MY DRIVEWAY. I SEE THERE HAVE BEEN A NUMBER OF OTHER PEOPLE REPORTING THIS SAME ISSUE, AND THERE WAS A RECALL FOR THIS PROBLEM ON THE 2013 MODEL; I FEEL THIS IS A MANUFACTURING ISSUE AS I HAVE ONLY EVER HAD TO ADDRESS THIS MALFUNCTION ONE OTHER TIME IN MY LIFE ON A 20+ YEAR OLD VEHICLE. BUT EVEN THAT TIME IT MAY HAVE BEEN MY FAULT AS I WAS WORKING IN THIS AREA OF THAT VEHICLE AND I BELIEVE I INADVERTENTLY STRESSED THAT MECHANICAL CONNECTION. I'M AN AUTO MANUFACTURER RETIREE AND HAVE WORKED AROUND CARS, INCLUDING A FEW YEARS DOING FINAL LINE REPAIR AT THE MANUFACTURER, AND FEEL QUITE CONVINCED THIS IS A MANUFACTURER DEFECT THAT NEEDS TO BE ADDRESSED. AS OF NOW I'M LEFT WITH LITTLE RECOURSE EXCEPT TO REPLACE THE ENTIRE WIPER ASSEMBLY; SOMETHING I AM HIGHLY UNSATISFIED WITH BEARING THE EXPENSE AND RESPONSIBILITY OF DOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277623November 1, 2019
ENGINE, VEHICLE SPEED CONTROL
I BOUGHT MY CAR BRAND NEW FROM THE DEALERSHIP AND IT'S BEEN CAUSING ISSUES FROM DAY ONE. AT FIRST, IT WAS THE BLUETOOTH, THEN IT WAS MY WINDSHIELD WIPER, THEN MY CAMSHAFT, AND NOW MY CA FEELS LIKE THE TRANSMISSION IS GOING OUT. I HAVE DONE ALL THE REPAIRS WITH THE DEALERSHIP, HOWEVER MY LAST SERVICE MADE ME NOT TRUST THEM NO MORE. THEY CLAIMED TO HAVE REPLACED THE CAMSHAFT, BUT MY CAR STILL DRIVES THE SAME WAY AND EVEN WORSE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277239October 31, 2019
VISIBILITY/WIPER
WHILE DRIVING EARLY IN THE MORNING TO WORK IT WAS DARK OUTSIDE AS TIME HAS NOT CHANGED YET ABOUT 45 DEGREES. I DROPPED MY DAUGHTER TO ELEMENTARY SCHOOL ABOUT 10 MINUTES PRIOR AND IT WAS RAINING THE WINDSHIELD WIPERS STOPPED WORKING WHEN I TURNED THE CORNER ONTO TWO WAY HIGHWAY AND ACCELERATED ABOUT 25-30 MPH. THE WINDSHIELD WAS NOT VISIBLE AND I WAS UNABLE TO GET OFF OF ROAD FOR ABOUT TWO MINUTES, NEARLY CAUSED HEAD ON COLLISION AND SIDE SWIPED CARS. I HAD TO DRIVE AND STOP OR PULL OVER IN A MEDIAN TO CLEAR WINDSHIELD AND EVEN HANG OUT DRIVER WINDOW TO PULL THE WIPERS IN ORDER TO GET TO A SECURE PLACE. CHEVROLET DEALERSHIP STATED WINDSHIELD WIPER TRANSMISSION, LATER CALLED TO SEE IF IT WOULD BE COVERED AND HE TOLD THEM IT WAS FASTENER OR BALL JOINT TO KEEP IN PLACE CORRODED AND IT WOULD NOT BE COVERED. THE COST IS ABOUT $565 TO BE REPLACED. THEN THE CHEVY SERVICE REP STATED THEY DONT HAVE THE PART TO BE REPLACED, WOULD TAKE ABOUT A COUPLE OF DAYS BECAUSE OF GM ISSUES WITH STRIKE. AS WELL AS CHEVY DOESN'T HAVE ANY LOANER CARS WHILE MY EQUINOX STAYED AT THE DEALER. IT WAS ALSO RAIN EXPECTED AGAIN DURING THE DAY. TRULY UNACCEPTABLE WHEN THERE HAVE BEEN PRECIOUS ISSUES WITH WINDSHIELD WIPERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277327October 31, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 30 MPH IN THE RAIN, THE FRONT WINDSHIELD WIPERS SUDDENLY STOPPED OPERATING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MIKE CASTRUCCI CHEVROLET (1099 LILA AVE, MILFORD, OH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277074October 30, 2019
ENGINE
EXHAUST MANIFOLD BROKE IN TWO PIECES. SAME PROBLEM REPLACED BEFORE ON A 2010 GMC ACADIA WITH THE SAME 2.4L. EXHAUST MANIFOLDS ARE BREAKING IN THE EXACT SAME WAY AT SIMILAR MILEAGES. ~120,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277070October 30, 2019
ENGINE
THE VEHICLE WAS LOUDING WHILE RUNNING, I BROUGHT THE VEHICLE TO A LOCAL TRUSTED MECHANIC. UPON INSPECTION HE DETERMINED THAT THE MANIFOLD HAD A LARGE CRACK IN IT CAUSING EXCESSIVE FUEL CONSUMPTION AND THE ENGINE BEING LOUD. IN DISCUSSING THE ISSUE WITH THE MECHANIC HE ADVISED ME THAT HE FIXED THE SAME EXACT ISSUE, CRACKED MANIFOLD, WITH ANOTHER CUSTOMERS VEHICLE (SAME MAKE AND MODEL 1 YEAR NEWER). I CALLED CHEVROLET'S CUSTOMER SERVICE DEPARTMENT AND THEY BASICALLY SAID THEY ARE NOT AWARE OF ANY ISSUE WITH THE MANIFOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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