Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11288680December 12, 2019
ELECTRICAL SYSTEM
MY KEY TO MY CAR WON'T TURN. AND WHEN YOU DO GET IT STARTED BY HITTING IT THE KEY FALLS OUT WHILE DRIVING. THIS IS MY THIRD TIME REPLACING IT BUT SAW THERE'S BEEN RECALLS FOR THE LOCK IGNITION SWITCH FOR THIS MODEL. IT'S STARTED HAPPENING AGAIN A YEAR AFTER I LAST REPLACED THE LOCK IGNITION SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288752December 12, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
AT RED LIGHT,MY CAR CUT OUT. WOULDN'T TURN OVER. HAD IT TOWED AND MY MECHANIC SAID IT WAS TIMING CHAINS, WHICH AFFECTED ENGINE. CHECKED 8 OF 16 VALVES THAT WERE BENT, ALONG W/8 ROCKER ARMS CRACKED AND TORN OFF. $4000 TO FIX THIS ISSUE, MONEY I DO NOT HAVE. MECHANIC SAID GM KNOWS ABOUT THESE ISSUES AND REFUSES TO DO A RECALL ON THIS ISSUE THAT HAS BEEN GOING ON FOR TEN PLUS YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288531December 11, 2019
POWER TRAIN
THE TRANSFER CASE FAILED WHILE THE SUV WAS IN MOTION ON A CITY STREET WITHIN A WEEK AFTER AN OIL CHANGE / TRANSMISSION FLUID FLUSH & FILL SERVICE AT THE DEALERSHIP. I CALLED THE DEALERSHIP TO ASK ABOUT THE PART AND IT IS ON BACK ORDER SO, THIS SEEMS TO BE A COMMON ISSUE WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288322December 11, 2019
VISIBILITY/WIPER
WIPER TRANSMISSION HAS BROKEN 3 TIMES IN THE LAST 12 MONTHS COST OF $500 SO FAR AND I HAVE APPOINTMENT AT GARAGE AGAIN I WAS DRIVING OUT OF THE PARKING LOT, WIPERS WERE WORKING, THEN A CLUNK AND WIPERS QUIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288341December 11, 2019
VISIBILITY/WIPER
WHILE DRIVING DOWN THE BUSY HIGHWAY 1 NEAR PRINCETON, NJ, IN A HEAVY RAIN STORM, THE WINDSHIELD WIPERS COMPLETELY STOPPED WORKING AND BECAME UNRESPONSIVE, CAUSING VISIBILITY TO BE NEARLY NON-EXISTENT AND ALMOST CAUSING ME TO BE IN AN ACCIDENT BEFORE I COULD PULL OVER. THE WIPERS HAVE NOT WORKED AT ALL SINCE, CAUSING ME TO BE UNABLE TO SEE THE ROAD. I HAD TO RECEIVE A TOW TO THE NEAREST SERVICE STATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288356December 11, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IN -13 DEGREE FARENHEIT, THE VEHICLE LOCKED ME OUT. KEY FOB LEFT INSIDE VEHICLE FOR 45 MIN, ENGINE OFF, PARKED IN A PARKING LOT. REMOTE START FROM INSIDE BUILDING DID NOT WORK DUE TO FOB IN CAR. ONCE I ARRIVED BACK A THE VEHICLE I FOUND THE DOORS LOCKED, DOOR HANDLE UNLOCK BUTTON UNRESPONSIVE WITH MULTIPLE ATTEMPTS. VEHICLE FAILED TO UNLOCK WHILE I STOOD OUTSIDE IN -13 DEGREE WEATHER, COMPLETELY UNSAFE, FOR 5 MIN. I TRIED ALL DOORS AND TRIED UNLOCKING FROM PASSENGER SIDE. THERE WAS NO UNLOCKING SOUND WHEN PRESSING THE DOOR BUTTONS. I TRIED THE CHEVY APP TO UNLOCK STANDING RIGHT NEXT TO THE VEHICLE, IT DID NOT UNLOCK IMMEDIATELY. AFTER A MINUTE OR LONGER DELAY THE LOCKING MECHANISM STARTED TO ENGAGE OR DISENGAGE RANDOMLY WITHOUT ME PRESSING BUTTONS ON THE DOOR OR APP. EACH TIME I TRIED TO OPEN THE DOOR WITHOUT SUCCESS. ON THE LAST CLICK I WAS ABLE TO SUDDENLY OPEN THE DOOR. 2530 ODOMETER READING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288441December 11, 2019
POWER TRAIN
VEHICLE SUDDENLY POWERED DOWN WHILE ON THE EXPRESSWAY IN MORNING TRAFFIC, CAUSING THE VEHICLE TO SHAKE AND SLOW TO AN UNSAFE SPEED. I EASED OFF THE EXPRESSWAY TO GET OUT OF THE WAY OF BIG TRUCKS, ETC., AND WAS SCARED TO TURN OFF THE EXIT FOR FEAR THAT IT WOULD STALL AGAIN AND I WOULD BE HIT BY ONCOMING TRAFFIC. THIS IS THE 3RD TIME THIS HAS HAPPENED, EACH TIME THEY REPLACE SOMETHING ELSE. YOU NEED TO FORCE CHEVROLET TO MAKE A RECALL ON THESE UNSAFE VEHICLES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288061December 10, 2019
ENGINE
ENGINE IS USING 1 QUART OF OIL EVERY THOUSAND MILES, I PURCHASED IT FROM WEST CHEVROLET IN ALCOA TN I HAVE BEEN SPENDING LOTS OF MONEY TRYING TO KEEP OIL IN THE ENGINE FOR TWO YEARS. SINCE 7/24/17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288193December 10, 2019
FUEL/PROPULSION SYSTEM
CAR STALLS MOVING FROM REVERSE TO DRIVE. CAR STALLS WHEN SLOWING DOWN AT A STOP LIGHT, OR WHEN SLOWING DOWN TO MAKE A TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288257December 10, 2019
VISIBILITY/WIPER
I HAD MY WIPERS ON BECAUSE IT WAS A RAINY STORMY NIGHT. WHEN SUDDENLY THE DRIVER SIDE WIPER FLUNG COMPLETELY TO THE LEFT AND STAYED IN AN UPRIGHT POSITION AND STOPPED WORKING. I HAD THOUGHT SOMETHING HAD HIT MY WINDSHIELD THEN REALIZED IT DIDN'T THAT MY WIPER HAD JUST STOPPED. THE PASSENGER SIDE WINDSHIELD WIPER WORKS JUST FINE BUT THE DRIVER SIDE ONE DOES NOT. I COULD NOT SEE. I WAS INCHES AWAY FROM AN ACCIDENT HAD TO PULL TO THE SIDE OF THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287914December 9, 2019
POWER TRAIN
MY 2020 EQUINOX HAS LESS THAN 500 MILES AND OVER THE WEEKEND, WHEN COMING TO A STOP AT A LIGHT, THE FORWARD COMPLETELY DISENGAGED AND WOULD NOT ALLOW US TO MOVE FORWARD. WE COULD ONLY GO REVERSE. WE HAD OUR 5 YEAR OLD GRANDSON WITH US AND THIS WAS TERRIFYING. IT COULD HAVE BEEN EVEN MORE DANGEROUS HAD IT BEEN DARK OR ON A BUSIER ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287954December 9, 2019
ENGINE
I JUST RECENTLY BOUGHT A 2011 CHEVY EQUINOX LT AWD, AND SOON AFTER I BEGAN DRIVING IT, THE CHECK ENGINE LIGHT CAME ON WITH CODE P0420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD. CHEVY HAD ISSUED SPECIAL COVERAGE ADJUSTMENT 15810 IN AUGUST 2016 WITH REGARD TO THE CATALYST SYSTEM, BUT THE MILEAGE WAS OVER THE COVERAGE LIMIT OF 120,000 WHEN THE SCA WAS ISSUED, AND CHEVY WON'T COVER THE ISSUE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288039December 9, 2019
VISIBILITY/WIPER
I WAS DRIVING DOWN A CITY STREET WHEN WIPERS JUST STOPPED WORKING. IT WAS RAING PRETTY HARD WHEN THEY STOPPED. I TRIED THE FUZE BUT THAT DIDNT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287726December 8, 2019
ENGINE, POWER TRAIN
OUR EQUINOX HAS HAD A CHECK ENGINE LIGHT COME ON STATING THE OIL LEVEL IS LOW. SINCE WE CHECKED TSB'S AND HAD THE DEALER SCAN IT AND FOUND EXCESS CONSUMPTION OF OIL WAS DO TO, CAMSHAFT POSITION AND TIMING SYSTEM. THIS CAUSED ARE VEHICLE TO STALL OUT IN STATIONARY LOCATIONS. WE ASKED CHEVY TO FIX THE ISSUE BUT NO RECALLS HAVE BEEN VOLUNTEERED. WE'VE HAD THESE ISSUES SINCE PURCHASING THE VEHICLE MARCH 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287750December 8, 2019
VISIBILITY/WIPER
IN THE MIDDLE OF A STORM WHILE HAVING MY WIPERS ON HIGH THEY JUST STOPPED WORKING. I PUT MY CAR IN PARK TO LOAD MY 2015 CHEVY EQUINOX I GOT BACK IN PUT MY CAR IN DRIVE AND THE WIPERS WEREN'T MOVING ANY MORE. I COULD HEAR THE MOTOR NOISE BUT THEY WEREN'T MOVING.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287790December 8, 2019
ENGINE
THE CAR IS HAVING OIL CONSUMPTION PROBLEMS AND MAKES VERY LOUD NOISES WHEN STARTING UP AND IDLING. I TOOK IT TO MY DEALER AND WAS TOLD IT PROBABLY HAD PISTON RING WEAR AND WILL PROBABLY NEED A NEW ENGINE DUE TO OIL BLOCKAGE. THE CAR ONLY HAD 61000 MILES AND HAD ALWAYS BEEN SERVICED BY THE DEALER FOR ALL MAINTENANCE ON TIME. I AM VERY DISAPPOINTED WITH ACTION FROM CHEVY ON THE PROBLEM BECAUSE THE CAR HAD BEEN VERY WELL TAKEN OF AND WE LIKE THE CAR OVERALL. I JUST CAN'T AFFORD TO REPLACE ENGINES DUE TO POOR MANUFACTURING. MY DEALER HAD BEEN NO HELP AND JUST ACTS LIKE IT'S NORMAL TO REPLACE A ENGINE DUE TO OIL CONSUMPTION PROBLEMS,. I HAVE RESEARCH A FEW FORUMS AND HAVE FOUND ALOT OF EQUINOX OWNERS ARE EXPERIENCING THE SAME PROBLEMS. I ALWAYS LOVED CHEVY BUT IF I HAVE A CHOICE I WILL NEVER BUY AGAIN. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287608December 7, 2019
ENGINE, FUEL/PROPULSION SYSTEM, SEAT BELTS
MY 2011 CHEVY EQUINOX HAS HAD A LOT OF PROBLEMS, I GOT THE CAR WITH 49,000 MILES ABOUT 3 YEARS AGO. I HAD TO REPLACE THE TIMING CHAIN ALREADY DUE TO EXCESSIVE OIL CONSUMPTION. NOW MY CATALYTIC CONVERTER IS BAD DUE TO OIL CONSUMPTION. MY CAR NOW HAS AROUND 130,000 MILES AND I SEEN THERE IS A CLASS ACTION SUIT FOR THE 2011 CHEVY EQUINOX FOR EXCESSIVE OIL CONSUMPTION. IT ALSO POSES A SAFETY RISK AS IT CAN CAUSE ENGINE FAILURE WHILE THE CARS ARE IN MOTION. THERE ARE TIMES I ADD A WHOLE QUART OF OIL AND 3 DAYS LATER I HEAR A TICKING NOISE AND MY OIL IS COMPLETELY GONE. MY CAR CONKS OUT AT STOP SIGNS ONCE IN A WHILE, IT TAKES TIME TO ACCELERATE. ALSO MY PASSENGER SIDE SEAT BELT DOES NOT WORK IT'S STUCK TO THE POINT WHERE YOU CAN'T USE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287707December 7, 2019
UNKNOWN OR OTHER
WHILE DRIVING MY VEHICLE FROM WORK TO HOME, THE CONTROLS ON MY STEERING WHEEL FOR MY STEREO STOPPED WORKING. THE VOLUME STARTED GOING UP AND DOWN AND THE CHANNELS STARTED CHANGING. I TURNED MY RADIO OFF AND BACK ON AND IT IMMEDIATELY CONTINUED. I CALLED ONSTAR AND ASKED THEM IF THEY COULD DETERMINE IF ANYONE WAS REMOTELY CONTROLLING MY RADIO AND SHE TOLD ME THAT THEY HAD NO WAY TO DETERMINE THAT AND I WOULD HAVE TO CONTACT MY DEALER. I DISCONNECTED MY PHONE FROM MY CAR, TURNED OFF THE WIFI AND BLUETOOTH SETTINGS ON MY PHONE AND THE VEHICLE AND CONTINUED DRIVING HOME. THE VOLUME CHANGED A FEW MORE TIMES AND WHEN I GOT HOME I SHUT MY CAR OFF. I HAD TO DRIVE IT AGAIN ABOUT 15 MINUTES LATER BUT NOTHING HAPPENED THAT TIME. I DROVE ABOUT 20 MILES WHILE DEALING WITH THE RADIO GOING CRAZY THE WHOLE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287426December 6, 2019
ENGINE
I WAS ON THE HIGHWAY AND MY ENGINE STARTED RUNNING ROUGH. THEN AT THE STOP LIGHT IT COMPLETELY CUT OFF AND DID NOT START. WHEN I TOWED IT TO THE MECHANIC HE SAID THERE WAS NO OIL IN MY CAR. I AM VERY GOOD AT MY OIL CHANGES.THE ENGINE LIGHT DID NOT GIVE ME WARNINGS. I HAD TO REPLACE THE GASKET RINGS AND OTHER PARTS. $1900. NOW THE INTAKE SENSOR HAS TO BE REPLACED FOR THE SECOND TIME. THE CHECK ENGINE LIGHT WILL NOT GO OFF. THE MECHANIC SAYS IT IS THE SAME CODE AND THESE ENGINES ARE PROBLEMATIC. MY CAR STILL CUTS OFF VERY FREQUENTLY AT STOP SIGNS AND LIGHTS. I I WOULD LIKE TO ALSO NOTE THAT I HAD TO REPLACE THE MANIFOLD. IT CRACKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287044December 5, 2019
ENGINE, POWER TRAIN
VEHICLE COMPLETELY LOST ENGINE RESPONSE REACTION TO ACCELERATION PEDDLE FROM A YIELD TURN INTO MAIN ROAD. FROM THE YIELD, SLOW ROLLING LESS THAN 1 MILE PER HOUR, I STEPPED ON THE GAS PEDDLE TO MERGE INTO THE MAIN ROAD AND THE VEHICLE HAD ZERO RESPONSE FOR NEARLY 30 FEET. IF THERE WAS A CAR COMING I WOULD NOT HAVE BEEN ABLE TO AVOID BEING COMPLETELY HIT IN THE SIDE. I PUMPED THE GAS PEDDLE IN AN ATTEMPT TO REGAIN ANY RESPONSE, AFTER SEVERAL PUMPS THE ENGINE RPMS INCREASED DRASTICALLY TO 3000 WITHOUT UPSHIFTING AT PROPER TIME AND THE VEHICLE SURGED AHEAD. ODOMETER READING 2376. 1200 MILE SERVICE COMPLETED. 2400 MILE VEHICLE SERVICE SCHEDULED. FILLED TANK 37.8 MILES PRIOR TO EVENT WITH 89 OCTANE. ROUGHLY 35 TO 40 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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