Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11289864December 18, 2019
VISIBILITY/WIPER
CAR WAS IN MOTION AND WIPERS WERE IN USE DURING RAIN AND WIPER JUST STOPPED! WHILE DRIVING ONE EVENING IN THE RAIN, DRIVER'S SIDE WIPER ABRUPTLY STOPPED MID-WIPE AND STUCK UPRIGHT ON THE WINDSHIELD. I WAS FORCED TO PULL OVER AND INCH ALONG TO A SERVICE CENTER AS VISIBILITY WAS SEVERELY LIMITED. CHEVY DEALER DETERMINED THAT THE WIPER MOTOR AND TRANSMISSION HAD FAILED AND THAT PART RECALL HAD NOT YET BEEN EXPANDED TO 2014 YEAR IN THE US. I AM FURIOUS TO LEARN THAT THE RECALL WAS EXPANDED ONLY TO CANADA! BESIDES THE $350 I AM OUT FOR THE REPAIR I AM DISAPPOINTED THAT GM IS NOT DOING THE RIGHT THING. SAFETY WAS THE BIGGEST FACTOR IN MY DECISION TO BUY AN EQUINOX AND WITH A TEEN DRIVER IN THE HOUSE, A FAILURE LIKE THIS COULD HAVE BEEN CATASTROPHIC!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289956December 18, 2019
STEERING
A CODE RANDOMLY APPEARS ON THE DASH WHILE DRIVING. IT'S SAYS TO SERVICE THE POWER STEERING. WHEN THIS POPS UP YOU LOSE POWER STEERING COMPLETELY. IF YOU ARE IN A MIDDLE OF A TURN, YOU CAN LOSE CONTROL OF YOUR CAR. THIS HAS ALMOST HAPPENED TO ME. THIS CODE WILL STAY ON THE SCREEN THEN RANDOMLY GOES AWAY AND POWER STEERING RETURNS. THEN ALL OF A SUDDEN THE CODE WILL POP UP WHEN YOUR DRIVING AND SAME RESULT, NO POWER STEERING. THIS IS VERY DANGEROUS WHEN DRIVING AND THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289580December 17, 2019
VISIBILITY/WIPER
THE WINDSHIELD WIPERS JUST STOPPED WORKING WHILE IT WAS RAINING HEAVY. ME AND MY DAUGHTER WAS IN THE CAR IN THE CITY OF RIVERDALE GOING DOWN HWY 85, IT WAS HORRIFIC. I HAD TO FOLLOW THE LIGHTS OF THE CAR IN FRONT OF ME TO FEEL MY WAY TO A SAFE PLACE TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289639December 17, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHEN THE CONTACT ATTEMPTED TO ACCELERATE THE VEHICLE, IT FELT AS IF THE VEHICLE WERE SLIPPING. THE CONTACT PARKED AND NOTICED TRANSMISSION OIL UNDERNEATH THE VEHICLE. THE CONTACT CALLED A CERTIFIED MECHANIC WHO DIAGNOSED THAT THERE WAS A LEAK COMING FROM THE TRANSFER CASE, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO MANUFACTURER COMMUNICATION NUMBER: 10043933 (ENGINE AND ENGINE COOLING, POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 86,870.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289663December 17, 2019
VISIBILITY/WIPER
ON A SNOWY DAY, MY WIPERS SUDDENLY STOPPED FUNCTIONING WHILE DRIVING ON A LOCAL ROAD. FORTUNATELY I WAS LESS THEN A MILE FROM THE HOUSE AND WAS ABLE TO MAKE IT HOME. MY MECHANIC REPLACED THE WIPER MOTOR WITH A USED UNIT BUT LESS THAN A MONTH LATER DURING ANOTHER SNOWY/ICY DAY, THE WIPERS BROKE AGAIN WHILE DRIVING LEAVING ME TEMPORARILY STRANDED.. MY MECHANIC JURY RIGGED A BOLT AS AN ALTERNATIVE TO BUYING YET ANOTHER WIPER MOTOR. I'VE NEVER BOTHER REPORTING THIS THOUGH I HEAR NOW THIS IS A COMMON ISSUE AND CONSIDER THIS TO BE A A COMPLETELY UNACCEPTABLE RISK BEING A KNOWN CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289674December 17, 2019
VISIBILITY/WIPER
I WAS TRAVELING ON THE INTERSTATE AFTER DARK IN THE RAIN AT APPROXIMATELY 65 MPH. I HAD MY WIPERS SET ON HIGH WHEN THEY SUDDENLY STOPPED WORKING MID CYCLE. I COULD HEAR THE WIPER MOTOR CYCLING BUT THE WIPER ARMS WERE NOT MOVING. I KNEW SOMETHING WAS WRONG WITH THE LINKAGE ( OR TRANSMISSION) FROM THE MOTOR TO THE WIPER ARMS. THE WIPER TRANSMISSION REQUIRED REPLACING DUE TO FAULTY BUSHINGS ON THE TRANSMISSION LINKS. THE CONNECTING ARM FELL OFF LEAVING THE WIPERS INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289693December 17, 2019
VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE DRIVING 20 MPH IN HEAVY RAIN CONDITIONS, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE CONTACT WAS ABLE TO MOVE ONTO THE ROAD SHOULDER AND PLACED RAIN-X ON THE WINDSHIELD. THE CONTACT WAS ABLE TO DRIVE HOME WHERE A FAMILY MEMBER REPLACED THE WINDSHIELD WIPER BUSHING. THE CONTACT STATED THAT THE WINDSHIELD WIPER BUSHING WAS REPLACED TWICE. THE WINDSHIELD WIPERS WERE REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289736December 17, 2019
ENGINE
FELL VICTIM TO THE PCV VALVE FREEZING THIS WEEKEND AND BLEW OUT THE REAR MAIN SEAL ON MY EQUINOX. WAS LEAVING THE HIGHWAY WHEN VEHICLE STUTTERED AND ALMOST STALLED INTO ONCOMING TRAFFIC AT BOTTOM OF EXIT. LUCKLY IT GAINED POWER BACK TO AVOID AND ACCIDENT. GOT HOME AND LOOKED THE CAR OVER TO FIND OIL SPRAYED ALL OVER THE BOTTOM OF THE CAR. NO OIL LIGHTS OR INDICATORS CAME ON TO LET ME KNOW THE OIL WAS GONE FROM THE CAR. THE DIPSTICK WAS DRY AND NOW I'M STUCK WITH A $1600 BILL TO REPLACE A $30 SEAL. CAR IS IN THE SHOP TO SEE IF THE REST OF THE MOTOR SURVIVED OR IF IT NEEDS A REBUILD AND A NEW TIMING CHAIN FROM THE DAMAGES CAUSED. I DIDN'T EVEN KNOW THERE WAS A SERVICE BULLETIN FOR THIS ISSUE BUT I WAS TOLD MY CAR VIN WASN'T INVOLVED IN THE ISSUE. YET IT HAS THE SAME PROBLEM AS THOSE THAT WERE. CAR IS ALREADY USING ABOUT 2 QUARTS OF OIL EVERY 1000 MILES DUE TO FAULTY GM PISTON RINGS THAT AREN'T IN A RECALL HOPEFULLY THE CLASS ACTION LAWSUIT HELPS EQUINOX OWNERS WITH UNNECESSARY EXPENSES. WITH A KNOWN ISSUE LIKE THIS GM SHOULD JUST REPLACE THE MOTORS WITH A NEW IMPROVED ONE AND SAVE THEIR CUSTOMER BASE WHILE THEY CAN. WILL BE CALLING GM IN THE MORNING TO GET THE RUNAROUND LIKE EVERYONE ELSE I'M SURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289225December 16, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING IN HEAVY RAIN, THE WINDSHIELD WIPERS STOPPED FUNCTIONING AND THE CONTACT WAS UNABLE TO SEE THE ROAD. THE CONTACT STATED THAT SHE INJURED HER KNEE WHEN THE WINDSHIELD WIPER ABRUPTLY STOPPED FUNCTIONING. MEDICAL ATTENTION WAS SOUGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9-570-384-6752. THE FAILURE MILEAGE WAS APPROXIMATELY 184,319.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11289258December 16, 2019
VISIBILITY/WIPER
WHILE DRIVING DOWN THE HIGHWAY IN THE RAIN, MY WINDSHIELD WIPERS JUST CUT OFF AND WOULD NOT TURN BACK ON. I WAS ABLE TO PULL OVER IN A STORE, I TURNED THE CAR OFF AND LET IT SIT, THEN CRANKED IT BACK UP. THEY STILL WEREN'T WORKING. WE CHECKED THE FUSE AND MADE SURE THE CONNECTIONS WERE TIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289241December 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE VEHICLE BACKFIRED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, WHICH MEANT THERE WAS REDUCED POWER. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO CAPE CORAL CHRYSLER DODGE JEEP RAM (2200 NE PINE ISLAND RD, CAPE CORAL, FL 33909) WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WITH A BURNING PLASTIC ODOR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED A SECOND TIME THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO ROGER DEAN CHEVROLET (101 SW PINE ISLAND RD, CAPE CORAL, FL 33991, (239) 74-3326) WHERE IT WAS DIAGNOSED THAT THE TURBO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11289268December 16, 2019
ENGINE, POWER TRAIN
WHEN I PURCHASED THIS VEHICLE, I WAS NOT TOLD THAT THE ENGINE WAS REPLACED. I HAVE REPLACED THE EXHAUST MANIFOLD 2 TIMES. THE DEALER TOLD ME THAT THERE IS METAL FRAGMENTS IN MY OIL. THAT I NEED A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289310December 16, 2019
VISIBILITY/WIPER
WIPER BLADES STOP WORKING IN MID STREAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289355December 16, 2019
ENGINE
WHILE DRIVING ON THE INTERSTATE ON A COLD, WINTER DAY, MY CAR STARTED SMOKING AND MAKING A LOUD TAPPING SOUND. AFTER PULLING OFF OF THE HIGHWAY, IT WAS DISCOVERED THAT OIL HAD SPLATTERED UNDER AND ON ALL SIDES OF MY CAR. THE REAR SEAL IN THE MOTOR BROKE RESULTING IN ME HAVING TO PAY > $5K TO HAVE FIXED BECAUSE MY CAR WAS NOT ON THE LIST OF VEHICLES COVERED IN A PREVIOUS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289150December 15, 2019
POWER TRAIN
PULLED ONTO A MAIN HIGHWAY, TRAVELING AT TRAFFIC SPEED WHEN TRANSMISSION FAILURE LEFT US IN THE MIDDLE OF THE ROAD. HAD TO BE PUSHED OFF THE HIGHWAY, AND THEN TOWED TO A GARAGE, WHERE TOLD TRANSMISSION FAILURE IS COMMON WITH THESE CARS. REPAIR COST OF 4100$
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289183December 15, 2019
VISIBILITY/WIPER
AS I WAS DRIVING IN HEAVY RAIN MY WIPERS WENT BEYOND MY WINDSHIELD AND JUST STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289082December 14, 2019
ENGINE
I WAS DRIVING MY 2013 CHEVY EQUINOX AND IT STARTED MAKING A LOUD DIESEL TRUCK TYPE OF NOISE ON A HIGHWAY GOING ABOUT 60 MPH AFTER AROUND 15 MINUTES OF DRIVING IN 1 WEATHER. I MADE IT TO MY DESTINATION AND TURNED IT OFF. IT SAT FOR ABOUT 4 HOURS IN A PARKING LOT BEFORE TRYING TO RESTART IT AND IT STARTED FOR LESS THAN A MINUTE BEFORE DYING. I ADDED 3 QUARTS OF OIL TO IT AND IT SOUNDED SLIGHTLY BETTER. THEN I MOVED TO A DIFFERENT SPOT TO MAKE SURE IT WASNT LEAKING OIL WHICH IT WAS NOT BEFORE LETTING IT SIT FOR ANOTHER 4 HOURS. LATER IN THE DAY I TURNED IT ON TO GET IT HOME TO SIT AS THE DEALERSHIP COULDN'T GET IT IN FOR A WEEK, AND WHEN I PUT IT IN REVERSE TO CHECK FOR MORE OIL UNDER IT THERE WAS ABOUT A QUART WORTH OF OIL THAT HAD SPRAYED ALL OVER THE GROUND AND UNDER MY CAR. IT LEAKED OIL THE ENTIRE WAY BACK TO MY HOME ABOUT 25 MINUTES AWAY AND LEFT A TRAIL OF OIL UP MY DRIVEWAY. CHEVY HAS RECALLED THE PART THAT IS BROKEN ON MY VEHICLE AND MODEL YEAR BUT WILL NOT REPAIR IT DUE TO IT NOT BEING ASSOCIATED WITH MY VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288838December 13, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 50 MPH OR HIGHER WITH THE ADAPTIVE CRUISE CONTROL ENGAGED, THE VEHICLE SUDDENLY MADE A DINGING NOISE AND DECELERATED. THE CONTACT HAD TO WAIT APPROXIMATELY TWO MINUTES BEFORE THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,345.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288968December 13, 2019
VISIBILITY/WIPER
WIPERS SUDDENLY STOP WORKING WHEN DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288978December 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
I BOUGHT THIS CAR ABOUT 18 MONTHS AGO FROM A USED DEALER SHIP AFTER THE CAR TURNED 12 MONTHS THE CAR STARTED SAYING IT WAS OVER HEATING BUT WHEN LOOKING AT THE VEHICLE IT WAS NOT HOT AT ALL THE SENSOR JUST SAID OVERHEATING ALL THE WAY TO THE RED WHEN THE CAR READ OVERHEATING THE RADIATOR FLUID OVERFLOWED WITH OUT BEING HOT WHEN OPENING THE LID THERE WHERE AIR BUBBLES WITH NO HEAT. I HAVE SPENT OVER $1000 DOLLARS TRYING TO FIX THE PROBLEM WITH STILL NO SUCCESS WHEN IT SAID OVER HEATING THE CAR STARTS SLOWING DOWN AND THEN IT STOPS WHERE EVER YOU ARE AT RIGHT AWAY SOMETIMES IN THE MIDDLE OF THE ROAD. WHEN AT TIME IT SAID OVER HEATING THE HEATER STOPS WORKING. I HAVE HAD TO LET THE AIR OUT SEVERAL TIME A DAY AND NOW IT SAID OVERHEATING AS SOON AS I LEAVE MY HOME. I HAVE DONE SOME RESEARCH AND I AM NOT THE ONLY ONE WITH THIS PROBLEM I HAVE TRIED EVERYTHING OTHERS HAVE SUGGESTED BUT NOTHING WORKS. I HAVE GOT A NEW RADIATOR, WATER PUMP, TEMPERATURE SENSOR ,THERMOSTAT, FILTER AND STILL NOTHING. I TOOK IT TO GET IT CHECKED WITH THE COMPUTER AND 18 SENSORS WENT OFF AND 8 WHERE FAILED SENSORS. I WANTED TO BRING THIS TO YOUR ATTENTION IT HAS HAPPENED TO A LOT OF OTHER PEOPLE JUST GOOGLE IT AND YOU WILL SEE. I JUST WANT PEOPLE TO BE SAFE AND THIS CAR IS NOT SAFE I HAVE CHILDREN AND I LIVE IN A AREA THAT HAS COLD WEATHER FOR 3 MONTHS. I HAVE BEEN STUCK IN THAT CAR WHEN IT READ OVER HEATING WHEN IT WAS NOT. I HAVE BOUGHT ABOUT OVER 39 BOTTLES OF RADIATOR FLUID TO KEEP IT FULL BUT ONE BOTTLE LAST ME LESS THE A DAY. THANK YOU VERY MUCH FOR LETTING ME INFORM YOU OF THIS CONCERN. I HAVE GOTTEN STUCK ON HE HIGHWAY AND STREET WITH MY KIDS. THE CAR IS NOW JUST SEATING IN MY DRIVE WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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