Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11291682December 28, 2019
ENGINE, POWER TRAIN
CAR IS ONLY 4 YEARS OLD AND HAS CHEVY SERVICE DEPARTMENT CERTIFIED BAD TIMING BELT. CAR HAS VERIFIABLE ROUTINE MAINTENANCE UPKEPT. THIS IS LIKELY A MANUFACTURE'S DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291698December 28, 2019
ELECTRICAL SYSTEM
I PURCHASED MY 2013 CHEVY EQUINOX NEW. WITHIN MONTHS THE RADIO TURNED OFF WHILE I WAS DRIVING, THE DISPLAY SCREEN WENT BLACK, AND THEN CAME BACK ON TO THE CHEVY LINK DISPLAY. THIS WOULD HAPPEN WHETHER OR NOT THE RADIO WAS ON. THE DEALERSHIP WHERE I PURCHASED THE VEHICLE REPLACED THE CENTER STACK; NOT ONCE, BUT TWICE. AS A NOTE, I WAS TOLD THAT OTHER DRIVERS WITH THIS ISSUE REPORTED THE CAR TURNING ITSELF OFF WHEN THE SCREEN WENT BLACK. I HAVE ALSO PAID $150 FOR 'SOFTWARE UPDATES' WHEN THE CAR SEEMED TO 'LOSE ITS SETTINGS' AFTER IT WAS OUT OF WARRANTY. SIX YEARS LATER THE ISSUE PERSISTS, INCLUDING LOSS OF BLUETOOTH CAPABILITY FOR SEVERAL DAYS, AND THE CLOCK ALWAYS RUNS 2 MINUTES SLOW. I CAN RESET THE TIME, BUT EACH TIME THE CAR IS RESTARTED, THE TIME IS INCORRECT. THE CAR HAS ALSO EXPERIENCED LOSS OF 'BLINKER SOUND' WHEN THE TURN SIGNAL IS ON. THE SIGNAL WORKS, THE LIGHT IS WORKING ON THE DASH, BUT THERE IS NO SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291701December 28, 2019
WHEELS
TIRE PRESSURE READINGS ON INSTRUMENT PANEL GIVE ALERT IN COLD WEATHER. EVEN WHEN TIRE PRESSURE IS MAINTAINED MANUALLY THERE IS ANXIETY ABOUT PUTTING TOO MUCH AIR INTO TIRES EVEN WHEN COLD. INSTRUMENT PANEL REGISTERS 26 - 29 PSI WHEN IN ACTUALLY THERE IS 35 PSI IN TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291814December 28, 2019
VISIBILITY/WIPER
FEBRUARY 2018 BOTH OF MY WIPERS STOPPED WORKING IN THE MIDDLE OF A STORM AND I ALMOST LOST CONTROL OF MY VEHICLE WITH MY KIDS IN THE CAR. I TOOK MY CAR TO PEP BOYS AND THEY ORDERED THE PARTS TO REPLACE IN ORDER FOR MY WIPERS TO WORK AGAIN. HERE I AM IN DECEMBER 2019 ALMOST TWO YEARS LATER WITH THE SAME PROBLEM. THE WIPERS IN THIS VEHICLE ARE DEFECTIVE AND SOMEONE IS SERIOUSLY GOING TO GET INJURED OR KILLED IF THEY DO NOT RECALL THE WIPERS FOR FAULTY MOTORS THAT WILL QUIT WORKING AT ANY TIME. I AM SCARED TO DRIVE THIS VEHICLE IF IT WILL POSSIBLY RAIN BECAUSE I DO NOT WANT TO PUT MY KIDS OR MY LIFE IN DANGER. SOMETHING NEEDS TO BE DONE AND GM NEEDS TO TAKE RESPONSIBILITY FOR THIS HUGE ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291303December 26, 2019
AIR BAGS
THE AIRBAG SENSOR LIGHT COMES ON AND OFF AND AFTER REVIEW OF THIS INFO ONLINE THERE ARE SO MANY COMPLAINTS AGAINST THIS SAME ISSUE NOT SURE WHY NO ONE WILL LOOK INTO THE RECALL NEEDED FOR THESE AIRBAGS THE DEALER IS SAYING IT WILL 1200 TO REPLACE SENSOR LIGHT PUT IN BY MANUFACTURER THIS IS INSANE AMOUNT OF MONEY NEEDED TO KEEP PEOPLE SAFE ON THE RIDE THIS IS MUST HAVE ITEM IN A CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291362December 26, 2019
AIR BAGS
AIR BAG LIGHT IS ON NOT SAFE TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291371December 26, 2019
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHILE DRIVING HOME, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 126,096.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291046December 24, 2019
UNKNOWN OR OTHER
CAR HAS A PROBLEM WITH MOLD IN THE CONDENSER AND A ODOR THAT CAN'T BE CORRECTED. PROBLEM IS WHEN THE AIR CONDITIONER IS RUNNING., AND BECOMES A PROBLEM TO MY BREATHING. AFTER LOOKING ON LINE IT SEAMS TO BE CALLED DIRTY SOCK SYNDROME. THIS WAS ALSO SMELLED IN THE RENTAL EQUINOX THAT WAS PROVIDED. THIS IS A HEALTH RISK TO PEOPLE WITH BREATHING PROBLEMS AS I HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290830December 23, 2019
TIRES
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE: T225/65R17 (NA). WHILE THE CONTACT'S WIFE WAS DRIVING 60 MPH, SHE HEARD AN ABNORMAL POPPING NOISE COMING FROM THE REAR PASSENGER TIRE. AFTERWARDS, THE TIRE EXPLODED. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD AND REPLACED THE TIRE WITH A SPARE. THE TIRE WAS NOT REPAIRED. THERE WERE NO DAMAGES TO THE VEHICLE. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 57,410. THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290852December 23, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. UPON PURCHASING THE VEHICLE, THE CONTACT STATED THAT IT BURNED EXCESSIVE OIL WITHOUT WARNING. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE OIL CONSUMPTION AND TOOK THE VEHICLE TO JOE HOLLAND CHEVROLET & IMPORTS (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL BY THE PREVIOUS OWNER. DUE TO THE OIL FAILURE, THE HEAD GASKET BLEW OUT IN THE ENGINE. THE INDEPENDENT DEALER THAT SOLD THE CONTACT THE VEHICLE AGREED TO REPLACE THE ENGINE FOR $3,000. AFTER THE ENGINE WAS REPLACED, THE FAILURE CONTINUED WITHOUT WARNING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290867December 23, 2019
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
THE SECOND DAY AFTER PURCHASING MY VEHICLE AS I WAS DRIVING DOWN A CITY STREET, ACCELERATING, THE CAR STARTED TO FILL UP WITH GAS FUMES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290947December 23, 2019
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS APPLIED; HOWEVER, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP, CAMSHAFT, AND BATTERY NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290738December 22, 2019
VISIBILITY/WIPER
ON DEC. 14,2019 WHILE DRIVING ON A BUSY PARKWAY IN NEW JERSEY IN THE POURING RAIN, MY WIPERS STOPPED OPERATING IN THE MIDDLE OF THE WINDOW. THIS CAUSED A LOSS OF VISIBILITY, MADE ME VIOLENTLY SWERVE OFF OF THE ROAD AND INJURE MY RIGHT KNEE. I AM SUFFERING A KNEE CONTUSION AND POSSIBLE LIGAMENT DAMAGE DUE TO THE SUDDEN IMPACT. I REPORTED THIS COMPLAINT ON DEC. 16, 2019 AND AFTER REVIEWING IT ONLINE, IT IS EVIDENT THAT THE REPRESENTATIVE LISTED THAT THERE WASN'T AN INJURY REPORTED; WHICH IS FALSE INFORMATION. I MADE IT VERY CLEAR THAT I INJURED MY KNEE FROM THE DIRECT MALFUNCTION OF THE WIPERS. I HAVE SINCE VISITED THE ER AND MY PRIMARY CARE PHYSICIAN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11290244December 20, 2019
ENGINE
CAR SHUTS OFF ON ITS OWN, I RECENTLY TOOK IT TO GET IT DIAGNOSED AND DIDN'T SHOW ANYTHING WAS WRONG WITH THE VEHICLE. NO ENGINE LIGHT IS ON, NOTHING SEEMS OUT OF THE ORDINARY, JUST THAT ITS STARTING TO SHUT OFF ON ITS OWN OUT OF NO WHERE AND LOOSES POWER. I WILL BE AT A STOP LIGHT AND I WOULD ACCELERATE BUT AS I ACCELERATE THE CAR SHUTS OFF. ALSO, ITS HAPPED ON THE FREEWAY DURING TRAFFIC TIMES, WHEN ITS HEAVY IN TRAFFIC AND REQUIRES ME TO STOP FOR A WHILE AND THEN ACCELERATE IT EITHER LOOSES POWER OR SHUTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290298December 20, 2019
ENGINE
AT 87000 MILES THE ENGINE HAD TIMING ISSUE AND VALVES MAD PISTON CONTACT. AT 90000 MILES ENGINE HAD PCV VALVE FREEZE UP AND PUSH MAIN SEAL OUT OF ENGINE. BOTH ARE KNOWN RECALL ISSUES BUT ACCORDING TO CHEVY MY VIN ISN'T INCLUDED IN THESE RECALLS. THE ENGINE IS NOW USING 2 QUARTS PER THOUSAND MILES. I HAVE SPOKE WITH CHEVY REPS AND BEEN TOLD TO BASICALLY PAY FOR A NEW ENGINE. I DON'T FEEL THIS IS RIGHT SINCE THESE ARE ALL KNOWN FAULTS AND THERE HAVE BEEN SEVERAL LAWSUITS OVER THE ISSUES. I HAVE PAID OVER 5000 DOLLARS FOR REPAIRS ON A ENGINE THAT DOESN'T EVEN HAVE 100,000 MILES. I HAVE WORKED IN THE SERVICE INDUSTRY FOR OVER 15 YEARS AND I KNOW THERE ARE THINGS THAT DEALERS CAN DO TO MAKE THIS RIGHT WITH THE CUSTOMER. I WOULD LIKE TO KNOW HOW I AM SUPPOSED TO TRUST THIS ENGINE WITH MY FAMILIES SAFETY, THE VEHICLE WILL EITHER STALL OUT AND CAUSE AN ACCIDENT OR HAVE A OIL FIRE UNDER THE HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290291December 20, 2019
VISIBILITY/WIPER
I WAS DRIVING ON THE HIGHWAY DURINGTHE DAY IN HEAVY RAIN. WITHOUT WARNING, BOTH WIPERS STOPPED IN THE UP POSITION. I TRIED TURNING THE WIPERS OFF AND BACK ON AND NOTHING HAPPENED. I TURNED THE WIPERS OFF AND FINISHED THE DRIVE HOME ' FORTUNATELY ONLY A MILE AWAY. COULD BARELY SEE OUT THE FRONT WINDSHIELD BUT DROVE SLOWLY WITH EMERGENCY FLASHERS ON.WHEN I GOT HOME, I LOCATED THE FUSE TO CHECK. IT WAS OK. I THEN TURNED ON THE WIPERS AND COULD HEAR THE MOTOR RUNNING BUT THE WIPERS WERE NOT MOVING. I CALLED THE LOCAL CHEVROLET DEALER TO GET IT FIXED ' THE NEXT DAY WHEN IT WAS NOT RAINING. FORTUNATELY I WAS CLOSE TO HOME BUT IF IT HAD BEEN RAINING OR SNOWING, IT WOULD HAVE BEN IMPOSSIBLE TO GET IT SAFELY TO THE GARAGE TO GET FIXED. IN MY 50+ YEARS OF DRIVING, I HAVE NEVER EXPERIENCED THIS AS A FAILURE. IT WOULD HAVE BEEN VERY SERIOUS IF DRIVING AWAY FROM HOME..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290374December 20, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH, THE ENGINE REVVED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290404December 20, 2019
STEERING
KEY WON'T RELEASE RIGHT AWAY AFTER TURNING OFF ENGINE. SOMETIMES IT TAKES A FEW MINUTES TO RELEASE . IT'S HAPPENED DOZENS OF TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290018December 19, 2019
VISIBILITY/WIPER
I WAS DRIVING ABOUT AN HOUR AND A HALF AWAY IN DECEMBER IN INDIANA ON THE INTERSTATE GOING 70 MPH AND IT STARTED TO SNOW/RAIN. I TURNED MY WIPERS ON AND THEY STOPPED WORKING WITH THE WIPERS STILL IN MY VIEW. I HAD TO PULL OVER AND MOVE THEM TO SEE AND THE CAR WAS NOT DRIVABLE DUE TO THE WEATHER CONDITIONS. I HAD TO FIND A PARTS STORE THAT HAD THE WIPER BLADE TRANSMISSION LINKAGE AND SPENT $170 TO FIX IT. I FEEL LIKE THIS IS A SAFETY HAZARD WHILE TRYING TO USE THE WIPERS IN THE WEATHER CONDITIONS BECAUSE THERE IS NOTHING YOU CAN DO TO FIX IT RIGHT AWAY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290196December 19, 2019
ENGINE
2015 EQUINOX, 103K MILES, PCV SYSTEM FROZE AND MAIN SEAL BLOW OUT. OIL LEAKED OUT VERY QUICKLY WHILE DRIVING ON THE INTERSTATE, LOSS OF POWER AND A DANGEROUS SITUATION. BULLETIN 14882 DOES NOT COVER MY 2.4L ECOTEC ENGINE, AS IT ONLY COVERS 2010-14 MODEL YEARS. MY VEHICLE HAS THE SAME EXACT ISSUE AS THE RECALL IN THE BULLETIN, YET I AM STUCK WITH A $6K BILL. MY VEHICLE ALSO HAS THE ISSUE WHERE IT BURNS OIL. THE LOW ENGINE OIL PRESSURE LIGHT DID NOT COME ON UNTIL DAMAGE HAD ALREADY OCCURRED. BULLETIN 14882 NEEDS TO BE EXTENDED TO INCLUDE FURTHER MODEL YEARS. THIS WAS A VERY DANGEROUS SITUATION THAT HAS RESULTED IN A SIGNIFICANT FINANCIAL LOSS. GM IS MORE THAN AWARE OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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