Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11323228May 4, 2020
ENGINE
TRUCK WAS SPUTTERING WHILE DRIVING AND COULD SMELL OIL & HAD SMOKE COMING FROM BACK. TOOK TO CHEVY DEALER IN JANUARY. DEALER REPLACED MASS AIR FLOW SENSOR & BORED/RESET THROTTLE BODY & RESET IDLE. THEY CLAIMED THERE WASNT A LEAK. TWO WEEKS LATER OIL WAS POURING FROM UNDER MY TRUCK & IT WAS BACK AT THE DEALER WITH PROOF OF A MASSIVE LEAK. THEY KEPT MY TRUCK TIL MARCH 23 AND IT WAS THE PCV PORT HAD TO BE MODIFIED AND BLOWN REAR MAIN SEAL ON THE ENGINE ($1,948). I ONLY HAVE 65,000 MILES ON IT. RESEARCHING 2016 MODEL, I FOUND THE MAIN ISSUES ARE THE PCV PORT & REAR MAIN SEAL AND THE FACT THAT GENERAL MOTORS WAS & IS AWARE OF THE PROBLEM! WHY ISNT SOMETHING BEING DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323271May 4, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, WHEELS
2 DAYS AFTER DRIVING THIS 2010 CHEVY EQUINOX OFF THE LOT. THE POWER STEERING PUMP GOES OUT. THE POWER STEERING HAD A WINDING NOISE SINCE IT WAS REPLACED, AND THEY TOLD ME THERE MAY JUST BE AIR IN THE LINE. AFTER RIVING IT THAT WAY FOR A MONTH TOOK IT IN TO GET THAT LOOKED AT AND THEY ENDED UP REPLACING THAT AND SAID IT WAS A FAULTY PUMP. THEN DAYS LATER ONE OF THE TIRE SENSORS GOES OUT. HAD THAT REPLACED! THEN A FEW HOURS AFTER DRIVING IT THAT SAME TIRE SENSOR GOES OUT AGAIN. THIS IS THE WORST VEHICLE THAT GENERAL MOTORS AS MADE!!!!! IT HAD NEW TIRES WHEN WE BOUGHT THIS VEHICLE AND NOT EVEN 8 MONTHS THE TWO REAR TIRES WERE MAKING THE REAR END SLIDE ALL OVER THE ROAD AND AFTER INVESTIGATING THE PROBLEM I FOUND THE TWO REAR TIRES HAD WIRES SHOWING ON THE INSIDE OF THE WHEEL TREAD ALL THE WAY AROUND THE WHEELS. TAKE IT IN AND THE MECHANIC SAID IT WAS BECAUSE WE DIDN'T HAVE A TIRE ROTATION! WELL, AFTER REPLACING THE TIRES, THEN 6 MONTHS DOWN THE ROAD THE NEW TIRES ARE IN THE EXACT SAME PLACE JUST ON THE REAR TIRES. THERE IS NO WAY THAT YOU NEED TO HAVE A TIRE ROTATION THAT OFTEN. HAD THEM REPLACED ONCE AGAIN. THE HEAT STOPPED WORKING AND ONLY BLOWS COLD AIR! FOUND OUT THAT THESE VEHICLES ARE KNOWN FOR THIS ISSUE. THAT SENSOR UP UNDER THE GLOVE BOX ISN'T STRONG ENOUGH TO OPEN/CLOSE THE VENT TO KEEP REGULATING THE HEAT CONTROL. NOW, THE 2ND SET OF TIRES HAVE THE SAME WIRES GOING AROUND THE TIRES!!!!! MAJOR SAFETY ISSUE! IF, GM DOESN'T DO SOMETHING ABOUT THESE ISSUES THEY ARE GOING TO BE FACING A LOT OF LAWSUITS OR CUSTOMERS GOING ELSEWHERE. NOW THE WIPERS STOPPED WORKING AND LIKE THE CONTROL ARMS FELL OFF UNDER THE OUTER DASH AREA!!!! TAKE THESE VEHICLES STRAIGHT TO THE JUNKYARDS. OH, AND THE STABILITY TRAC CONTROL ISSUE HAS HAPPENED AS WELL WERE THE VEHICLE LOSES ALL POWER IN THE MIDDLE OF A FOUR-LANE FREEWAY!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323025May 2, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, WHEELS
I PURCHASED THIS VEHICLE I JUNE 28TH OF 2018. I HAVE HAD TO TAKE IT INTO THE SHOP AT LEAST THREE TIMES WITH COMPLAINTS OF SQUEAKING FROM BRAKES MIRROR ALERT PROBLEMS TRUNK STICKING AND THE SUSPENSION HAS GOTTEN WORSE SINCE I FIRST STARTED DRIVING IT I'M NOTICING IT. EVERY TIME I COMPLAIN THEY TELL ME NOTHING IS WRONG EXCEPT FOR AT THE BEGINNING OF MY LEASE IT HAD TO BE TAKEN IN FOR REPAIRS. I WAS TOLD THAT THE BRAKES SQUEAKING IS NOT A SAFETY ISSUE AND IT WAS RECOMMEND TO CHANGE MY BRAKE PADS AND IN THE SAME CONVERSATION WAS TOLD THAT MY BRAKES WERE FINE. I SPOKE TO THE MANAGER AT BALISE CHEVY BECAUSE I FELT LIKE THIS VEICHELE WAS A LEMON. I ASKED IF THERE WAS ANYTHING THEY COULD DO BECAUSE I DID NOT HAVE TIME TO KEEP TAKING THIS BRAND NEW VEICHELE BECAUSE IT WAS A LEASE SO THEY DID NOTHING. BALISE CHEVY IN WARWICK SHOULD HAVE NOTES OF COMPLAINTS. I ALSO TOOK THE VEHICLE TO HURD AUTO MALL IN JOHNSTON. THERE WAS A SLOW LEAK IN ONE OF MY TIRES AND BALISE COULD NOT FIND THE LEAK SO I WAS TOLD IF IT HAPPENS AGAIN THEY WOULD SUBMERGE THE TIRE AND CHECK THAT WAY. THEY SENT ME HOME THE TIRE CONTINUED TO LEAK AIR MY LAST OIL CHANGE WAS DONE AT HURD AUTOMALL IN JOHNSTON WHERE THEY DID AN OIL CHANGE FOUND THE TIRE LEAK NO PROBLEM AND FIXED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323040May 2, 2020
ENGINE, SUSPENSION
OIL CONSUMPTION HIGH, METAL PARTICLES IN OIL, CV AXEL JOINT BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322932May 1, 2020
VISIBILITY/WIPER
WHILE DRIVING THE WINDSHIELD WIPERS SUDDENLY STOPPED IN THE UP POSITION. THIS OCCURRED WHEN IT WAS RAINING. I WAS UNABLE TO CONTINUE AND HAD TO PULL OVER ON THE SIDE OF THE HIGHWAY. THE SITUATION WAS EXTREMELY DIFFICULT AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322961May 1, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SUSPENSION
I HAD MY EQUINOX REPAIRED UNDER THE RECALL FOR OIL CONSUMPTION, YET IT IS STILL BURNING OIL. THE HEAT AND AC ARE NOT WORKING PROPERLY, TO GET HEAT I HAVE TO TURN THE DIAL BACK AND FORTH AND MAYBE IT WILL WORK MOST OF THE TIME I HAVE TO DRIVE ABOUT A HALF A MILE FOR IT TO BLOW HEAT. THE AC IS JUST NOT WORKING AT ALL. THE INFO PANEL IN THE CENTER OF THE DASH WILL GO OUT AND COME BACK ON LATER. WHILE DRIVING, THE CAR WILL JUST SLOW DOWN LIKE I'M NOT PRESSING THE ACCELERATOR AT ALL. THE TRANSMISSION SEEMS TO GET STUCK IN A GEAR CAUSING THE RPMS TO RISE AND STAY UNTIL I TAKE MY FOOT OFF OF THE ACCELERATOR. THE CAR MAKES A CLICKING SOUND WHEN TURNING. IT SHAKES AT 60 MPH. ALSO I HAVE REPLACED HEADLIGHTS 2 TIMES IN THE LAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322808April 30, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR AN INSPECTION, THE CONTACT WAS INFORMED THAT THE SUBFRAME WAS SEVERELY RUSTED. THE CONTACT STATED THAT THE ROCKER PANELS DETACHED FROM THE VEHICLE. THE CONTACT WAS INFORMED THAT THE SUBFRAME COULD RECEIVE A TEMPORARY REPAIR HOWEVER, THE REPAIR WOULD NOT FIX THE FAILURE. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL AND ALSO THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 134,515.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322812April 30, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
I HAVE RECENTLY WENT TO A GARAGE FOR A SIMPLE OIL CHANGE AND TO SEE IF I COULD INSTALL A HITCH KIT. COME TO FIND OUT THE FRAME ITSELF IS ROTTING INTERNALLY TO EXTERNALLY. THIS STIRRED UP SOME CONCERN BECAUSE I NEED AN INSPECTION COME JUNE OF THIS YEAR AND IT WILL NOT PASS INSPECTION DUE TO THE ROT. MY CHEVY EQUINOX IS ONLY A 2012. BEING THAT I'VE ONLY PERSONALLY HAD THIS VEHICLE FOR A YEAR, AND IT IS ONLY 8 TO 9 YEARS OLD, I WAS INFORMED THAT THIS KIND OF ROT THAT EXISTS IS BAD. I FOUND THIS OUT JUST THIS PAST WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322837April 30, 2020
VISIBILITY/WIPER
WHILE DRIVING ON THE HIGHWAY IN A RAIN STORM MY WIPERS STOPED WORKING. MAKING IT IMPOSSIBLE TO DRIVE SAFELY. WIPERS WOULDN'T GO ON NO MATTER IF I TURNED THEM ON HIGH OR LOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322607April 29, 2020
VISIBILITY/WIPER
I WAS DRIVING HOME FROM CHICAGO TO INDIANA WHEN ON THE EXPRESSWAY DRIVING IN THE RAIN MY WIPER JUST STOPPED. SO I HAD TO PULL OVER ON THE SHOULDER LUCKY I DIDNT GET INTO AN ACCIDENT BECAUSE IT WAS RAINING HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322737April 29, 2020
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING AT 20-30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SHUDDERED WITH THE STABILITRAC AND AWD OFF WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TURNED OFF AND ON AND OPERATED AS INTENDED. ADDITIONALLY, WHILE DRIVING WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE LOSS MOTIVE POWER WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322758April 29, 2020
ENGINE
MY CAR RUNS ROUGH AND SHUTS OFF WHEN SLOWING DOWN OR STOPPING AT STOP SIGNS AND RED LIGHTS. MY CAR HAS 112,000 MILES AND WARRANTY RAN OUT AT 100,000. CHECK ENGINE LIGHT CODE IS P0010. THIS SEEMS TO BE A VERY BIG PROBLEM FOR THE EQUINOX AND THERE ARE NO RECALLS. THE OLDER MODELS HAVE RECALLS FOR THE SAME ISSUE. I FEEL THIS IS A VERY DANGEROUS ISSUE THAT CHEVERLET SHOULD TAKE RESPONSIBILITY FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322532April 28, 2020
ENGINE
THIS VEHICLE IS INCLUDED WITH THE RECENTLY SETTLED LAWSUIT ABOUT THE ENGINE PISTON RINGS.MY CAR WAS SURGING AND RUNNING POORLY. THE DEALER REPLACED THE PISTON KIT. MY VEHICLE IS EXCLUDED FROM THE SETTLEMENT AS IT HAS GREATER THAN 120,000. I PAID FOR REPAIR OF OVER $1700.00 AND SOUGHT HELP FROM THE MN ATTORNEY GEN OFFICE. FILE NO: PCM/2020/5333402/C. THEY HAVE GOTTEN A RESPONSE FROM GM STATING THEY HAVE NO OBLIGATION TO REIMBURSE ME DUE TO THE GREATER THAN 120,000 AND CLOSED THEIR CASE. I AM WORKING WITH PAUL MUELLER FROM THE CONSUMER SERVICE DIVISION 651-355-0730. HE ADVISED ME TO FILE A COMPLAINT WITH YOU. GM IS AWARE OF THE FAULTY SYSTEM AND IS UNETHICALLY REFUSING TO ASSIST THOSE OF US WITH CARS EXCLUDED DUE TO GREATER THAN 120,000 MILES. MANY OF US ARE PAYING LARGE REPAIR BILLS OR LEFT WITH ENGINES THAT DO NOT RUN. THERE IS A CASE FILE WITH INFO YOUR ORGANIZATION CAN ACCESS AT THE MN ATTORNEY GEN OFFICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322567April 28, 2020
STEERING, SUSPENSION, WHEELS
BOUGHT THIS CAR ON 11/3/19, WITHIN THE FIRST WEEK THERE WAS A HORRIBLE THUMPING AND VIBRATING WHILE DRIVING OR TURNING THE WHEEL. SO I TOOK IT BACK, THEY TOLD ME THEY WOULD REPLACE MY WHEEL HUB ON THE DRIVERS SIDE, I RETURN TO PICK UP MY CAR, THE SAME ISSUE IS THERE JUST NOT AS BAD, HE CLAIMED HE STILL REPLACED THE WHEEL HUB. SO I TAKE THE TIRE OFF MYSELF AND INSPECT THE WHEEL HUB AND TIRES, AND THEY IN FACT DIDNT REPLACE THE HUB, THEY JUST SILICONED THE WHEEL HUB TO THE END OF THE AXLE SHAFT, WHICH NOW HAS CAUSED OTHER DAMAGE TO MY TRANS AND OR SUSPENSION. I CALL TO LET THEM KNOW AND THE OWNER FIRST PLAYED STUPID AS IF HE DIDNT KNOW IF THEY REPLACED IT, SO I TOLD THEM ID CALL BACK. I WAITED A WEEK CALLED BACK, LET HIM KNOW WHAT I FOUND ON THE WHEEL HUB THAT WAS SUPPOSED TO BE REPLACED.. THEN HE GETS NASTY AND SAYS ITS OUT OF THEIR HANDS ECT, AND THEY DID REPLACE IT.. WELL NO WHEEL HUB IS GONG TO GO BAD IN LESS THEN A MONTH WITH NORMAL DRIVING CONDITIONS, AND THERE IS NO REASON AT ALL SILICONE SHOULD BE USED TO HOLD ANYTHING TO AN AXLE OR WHEEL HUB. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY AND WIFE, AND I AM SUPPOSE TO CONTINUE TO PAY ANOTHER 2700 DOLLARS ON A CAR THEY LIED ABOUT DURING MY WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322333April 27, 2020
ENGINE, STEERING, WHEELS
CAR KEEPS OVERHEATING REPLACED EVERYTHING STILL OVERHEATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322461April 27, 2020
VISIBILITY/WIPER
I WAS TRAVELING 25 MPH ON A RESIDENTIAL STREET IN LIGHT RAIN WHEN MY WINDSHIELD WIPERS STOPPED WORKING. AS I WAS CLOSE TO HOME, I WAS ABLE TO RETURN TO MY HOME SAFELY. I CHECKED THE GM WEBSITE BY ENTERING MY VIN BUT RECEIVED NOTICE THAT THERE WERE NO ACTIVE RECALLS ON THE VEHICLE. I TOOK THE VEHICLE IN FOR REPAIRS AND AFTER THE REPAIR I WAS CALLED AND INFORMED THAT GM COVERED THE COST TO REPAIR THE WINDSHIELD WIPERS. I AM ATTACHING A COPY OF THE INVOICE. I AM MAKING THIS COMPLAINT ONLY SO OTHERS WILL NOT END UP PAYING FOR SUCH A REPAIR WHEN MAYBE THERE SHOULD BE A RECALL OR NOTICE OF SUCH COVERAGE IS AVAILABLE AS A RESULT OF A DEFECT IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322110April 24, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE ENGINE FAILURE, LOSS OF POWER AND TURN OFF VEHICLE MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT EXITED THE VEHICLE AND BECAME AWARE OF OIL UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO ARTIOLI CHRYSLER DODGE RAM (525 ENFIELD ST, ENFIELD, CT 06082, (860)745-2469) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PCV VALVE WAS BLOCKED AND THE TRANS AXLE SEAL WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO CHEVROLET BUICK GMC AUTO PARTS LOCATED AT 440 HALL OF FAME AVE, SPRINGFIELD, MA 01105, (413) 417-2959, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PCV VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS INOPERABLE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 75,570. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322049April 23, 2020
VISIBILITY/WIPER
WHILE DRIVING ON THE INTERSTATE THE WINDSHIELD WIPERS STOPPED WORKING. IT'S RAINING HARD AND I CAN NO LONGER SEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322050April 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
CHECK ENGINE LIGHT CAME ON GOT A NOTIFICATION FROM ONSTAR STATING THAT ENGINE AND TRANSMISSION SYSTEM ISSUE HAS BEEN DETECTED. ALSO WHEN I SHUT DOWN MY VEHICLE AND RESTARTED IT THE STARTER KEEP MAKING THIS SOUND LIKE IT WANTED TO START AND DID NOT THEN DID. THEN I GOT A MESSAGE ON THE DASH SAYING THAT SOMETHING WAS WRONG WITH POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322014April 23, 2020
ENGINE
EXCESSIVE OIL CONSUMPTION WHILE I AM DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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