Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11326991June 2, 2020
ENGINE
THE TIMING CHAIN WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326882June 1, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
A COUPLE OF DAYS AGO I STARTED EXPERIENCING ISSUES WITH VEHICLE. AT SPEEDS OVER 60 THE STEERING WHEEL WOULD SHAKE AND WHEN COMING TO A STOP THE CAR WOULD DO A ROCKING MOTION. TODAY ON THE HIGHWAY THE CAR WAS DRIVING FINE THAN RANDOMLY A LIGHT POPPED ON THAT SAID LOW OIL CONSUMPTION TURN OFF ENGINE AND THE CAR BEGAN EXCESSIVELY SMOKING FROM UNDER HOOD. I PULLED OVER AND CHECKED I THE OIL AND IT WAS EMPTY ADDED 4 QUARTS IT WAS STILL EMPTY LOOKED UNDER CAR AND OIL HAD LEAKED EVERYWHERE. NO PRIOR WARNING LIGHTS OR CHECK OIL OR LOW OIL PRESSURE LIGHTS WERE ON. I GET PROPER OIL CHANGES WHEN DUE. A COUPLE OF MOTHS BACK I WAS HAVING SEVERAL ELECTRICAL ISSUES WITH THE VEHICLE AS WELL WERE THE LIGHTS ON THE DASH WOULD POP ON AND OFF AIR AND RADIO WOULD TURN ITSELF ON AND OFF, DOORS LOCKING AND UNLOCKING ETC. AND TOOK IT TO A CERTIFIED CHEVY DEALER TO HAVE IT CHECKED AND HAVE THE ISSUE FIXED AND THESE ISSUES WERE MONTHS AFTER I HAD THE TRANSMISSION REPLACED AFTER IT FAILS MONTHS AFTER PURCHASING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326718May 31, 2020
UNKNOWN OR OTHER
THE CHROME PLATING ON THE INSIDE DOOR HANDLES ARE LIFTING FROM THE PLASTIC. THE CHROME PLATING IS SHARP LIKE A SHEET METAL MATERIAL AND SLICED OPEN MY HUSBAND'S MIDDLE FINGER WHEN HE WAS OPENING THE DOOR TO EXIT THE VEHICLE. IT SLICED SO DEEP HE REQUIRED MEDICAL ATTENTION. THE CHROME PLATING IS ALSO LIFTING FROM OTHER AREAS ON THE DASH AND INNER DOORS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11326315May 28, 2020
ENGINE
I PURCHASED A 2012 EQUINOX ON 6/22/2019. AFTER SEVERAL MONTHS I NOTICED MY OIL CONSUMPTION WAS A POSSIBLE ISSUE. AFTER HAVING IT DIAGNOSED AT OUR GM DEALER I NEED TO HAVE THE OIL ISSUE REPAIRED. I REPLACED PISTONS,RINGS,TIMING CHAIN,WATER PUMP, AND SPENT $3532.13. I MISSED A RECALL BY JUST A FEW WEEKS. THIS IS VERY DISAPPOINTING AS THIS IS NOW MY 3RD BUT POSSIBLY MY LAST EQUINOX. I WANT GM TO HONOR THIS . II PURCHASED THIS SUV ON 6/22/2019.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326114May 27, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
MOTOR WHEN I GOT IT THEY TOLD ME THEY DID HAVE IT CHECK AND THERE AS NO RECALLS ON IT. I DRIVE IT FOR ABOUT A MOTH AN THE MOTOR STATED TO MAKE A TICKETING NOSE CHECK THE OIL AN IT WAS ABOUT AROUND A 1,000 MILES IT NEEDED AN OIL CHANGE WHEN I HAD IT CHANGE IT LOOK LIKE IT HAD NOT BEEN CHANGE IN A LONG TIME. AN AROUND THE SAME TIME AGAIN I CHECK THE OIL AGAIN IT WAS A LOW AGAIN SO I HAD IT CHANGE AGAIN THIS TIME THE OIL FILTER LOOK GOOD IT TO LOOK THE FIRST TIME, LIKE IT HAD NOT BEEN CHANGE. THEN IT STARTED SKIPPING AND LIKE IT DID WANT TO STAY CRACK UP LIKE IT WANTED TO CUT OFF ON,IT STILL DOING IT HARDLY EVER DRIVE IT THEN THE TRANSMISSION STARTED TO ACT UP I STARTED TO HAVE IT NOT WANTING TO CHANGE GEARS BUT THEN IT STOP. IT DOES IT NOW SOMETIMES. I'LL CHECK THE TIME AND IT USUALLY SLOW THAN WANT IT SUPPOSED TO BE, ALSO THE LOCKS DO NOT WORK MOST OFF THE TIME WHEN I PUSH THE BUTTON MOST OF THE TIME AN ALSO THE CAR WANT START SOMETIMES IN THE MORNING WHEN I GO TO CRACK IT UP WITH THE KEY. I BEEN HAVING PROBLEMS WITH THE AIR CONDITIONER, FIRST THE FREON WENT OUT THE FIRST TIME I USE IT, ALSO THEN IT STARTED TO MAKE NOSE WHEN I TURN AROUND ARE TURN A CORNER AND THE FREON WOULD TURN A CORNER THEN IT STARTED TO LEAK INSIDE THE CAR WHEN I WAS STANDING AT A STOP SIGNAL WOULD STOP LEAKING SO MUCH WHEN I WOULD GO THAT JUST STARTED I FINALLY LOOKED UP RECALLS AN SEEN THAT ALL THESE THINGS WERE IN A RECALL OF MAY 19, 2019 I BOUGHT MY CAR IN OCT 19, 2019. THEY SAID THEY WERE NO RECALLS , BUT WHEN I LOOKED IT RECALLS IT HAD EVERY THING WRONG WITH IT THAT ALL THE RECALLS WAS ON THERE AN A FEW EXTRAS' THEY ALSO SUED AND THEY DO NOT PUT MY CAR IN THE PROBLEMS AREAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326118May 27, 2020
VISIBILITY/WIPER
DURING HEAVY, HEAVY RAIN ON A BUSY HIGHWAY AT 65MPH, THE WIPERS STOPPED WORKING RIGHT IN FRONT OF THE DRIVER. I ALMOST GOT HIT TRYING TO GET OFF THE HIGHWAY BECAUSE I HAD NO VISIBILITY.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326136May 27, 2020
ELECTRICAL SYSTEM
VEHICLE BATTERY DIES, CAR DIES. NO THEM OR REASON TO IT. IT WILL NOT START. BATTERY IS LESS THAN A YEAR OLD. TRY TO START THE VEHICLE AND NOTHING, NO INTERIOR LIGHTS RADIO, NOTHING. OTHER TIMES IT WILL LET THE INTERIOR LIGHTS COME ON AND JUST CLICKS. THIS IS AFTER THE CAR HAS SAT FOR 2-3 DAYS AND NOT DRIVING OR GOING ANYWHERE DUE TO THE CORONA VIRUS. WENT OUT THE NEXT DAY, STARTED FINE. WE EVEN TRIED JUMPING THE CAR OFF FROM ANOTHER VEHICLE AND IT WOULDN'T EVEN CLICKED IT WAS TRYING TO START. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST YEAR. RESULTING IN REPLACING THE BATTERY. NOW IT'S STILL HAPPENING AND THE BATTERY IS LESS THAN A YEAR OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326135May 27, 2020
ELECTRICAL SYSTEM
WHILE DRIVING IN THE MIDDLE IF A STORM, THE WIPERS STOPPED IN THE UP POSITION. THIS WAS INCREDIBLY DANGEROUS, EVEN TO JUST PULL TO THE SIDE OF THE ROAD. CHECKED THE FUSES AND NOTHING HAD BLOWN. CAN'T GET THEM WORKING AT ALL. HAVE SCHEDULED A VISIT TO THE DEALERSHIP, PROVIDED IT'S NOT RAINING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326159May 27, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BATTERY WAS DRAINING WITHIN THE FIRST YEAR. REPLACED IT AND HAPPENED AGAIN WITHIN A FEW MONTHS. COULDN'T FIND THE PROBLEM. CONSISTENTLY NEEDED TO CHARGE AND BOOST THE BATTERY. LEFT ME STUCK WITH MY KIDS IN THE CAR SEVERAL TIMES. LIGHTS ON DASH KEPT GOING ON AND OFF GOING BLACK & BACK ON. DIFFERENT LIGHTS KEPT COMING ON LIKE SERVICE AIRBAG, STABILITY TRACK, ENGINE LIGHT, ETC. GIVING FALSE READINGS, FINALLY WHOLE MIDDLE CONSOLE WENT BLACK, HEATER TURNED ON AND WOULD NOT GO OFF, COULD NOT ACCESS TEMP CONTROL, RADIO, BLUETOOTH, ETC. BATTERY AND POWER WAS THE MAIN ISSUE.ELECTRICAL PROBLEMS. STARTED IN MAY OF 2018, MY LEASE RECENTLY EXPIRED AND HERE I AM SITTING AT THE DEALER 05/27/2020 FINALLY HAVING THEM TRYING TO GET TO THE BOTTOM OF THESE PROBLEMS THROUGHOUT MY 3 YEAR LEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326163May 27, 2020
ENGINE, POWER TRAIN
WHEN I NEED TO ACCELERATE TO PASS A VEHICLE OR SPEED UP FROM A OFF OR ON RAMP, ENGINE LIGHT, ABS LIGHT, CHECK ESC LIGHT, ALL COME ON AND CRUISE CONTROL IS NOT ABLE TO BE USED. ENGINE HAS TO BE SHUT DOWN. TRANSMISSION IS SLIPPING AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326243May 27, 2020
ENGINE
HAD A OIL CHANGE APRIL 15 2020. CAR WAS DRIVING FINE ON MAY 26 DRIVING AND WHITE SMOKE COMES OUT OF NOWHERE. NO LOW ENGINE LIGHT OR NOTHING JUST A SAD DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325917May 26, 2020
STRUCTURE:BODY, VISIBILITY/WIPER
THE OTHER DAY IT WAS RAINING SLIGHTLY AND I WAS AT MY FRIENDS HOUSE. LATER WHEN I LEFT IT WAS RAINING HARDER SO I WAS USING MY WIPERS AND WHEN I HAD GOTTEN 5 MINS DOWN THE ROAD MY WINDSHIELD WIPERS STOPPED WORKING AND IT CAUSED ME TO LOSE CONTROL BECAUSE I COULD NOT SEE A THING. WHEN THAT HAPPENED I HIT SOMETHING AND WAS IN THE GRASS A BIT. NOW I HAVE A CHUNK OF MY BUMPER GONE AND A HEADLIGHT OUT CAUSE OF WHAT I HIT. WHICH I REALLY DON'T KNOW WHAT IT WAS I HIT. NOW MY WIPERS DON'T WORK, A CHUNK OF MY BUMPER IS GONE, AS WELL AS SOME PLASTIC UNDER MY CAR CAME OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325932May 26, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WINDSHIELD WIPERS CEASED OPERATING WHILE DRIVING IN A RAINSTORM. THE CONTACT PULLED OVER TO WAIT OUT THE STORM. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,580.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325569May 22, 2020
ENGINE
I AM TRYING TO GET WORK DONE BY GM DEALERSHIP. I NEED A CRANKSHAFT REAR OIL SEAL AND IT IS LISTED UNDER BULLETIN 14882. I AM GETTING THE RUN AROUND THAT MY VIN # IS NOT INCLUDED IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325476May 21, 2020
ENGINE, VISIBILITY/WIPER
WINDSHIELD WIPERS NOT WORKING AND CHECK ENGINE LIGHT ON .I REPAIR THE WINDSHIELD WIPERS I REQUESTING MY MONEY BE REFUNDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325275May 20, 2020
VISIBILITY/WIPER
SAME PROBLEM AS THE 2013 EQUINOX. BUSHING HAS CORRODED AND BROKEN ON THE WIPER TRANSMISSION LINKAGE ASSEMBLY. NEITHER WIPER BLADES OPERATE. SAME PROBLEM AS THE 2013 CHEVROLET EQUINOX VISIBILITY RECALL 16V582000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325117May 19, 2020
AIR BAGS
CHEVY EQUINOX WAS TRAVELING IN THE SLOW LANE ON HIGHWAY. SIDE AIRBAGS DEPLOYED ERRONEOUSLY, NO CONTACT TO THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325166May 19, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING 55 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THE ENGINE OIL WAS CHANGED SEVERAL TIMES. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,285.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324954May 18, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE FRONT WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE WINDSHIELD WIPER LINKAGE BUSHINGS WERE DEFECTIVE AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED 3 MORE TIMES AND THE WINDSHIELD WIPER MOTORS WERE REPLACED EACH TIME. BOB HOOK CHEVROLET SERVICE (4144 BARDSTOWN RD, LOUISVILLE, KY 40218, (502) 499-0800) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324865May 17, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING HOME FROM WORK AT 9:30 PM ON A STATE HIGHWAY, MY 17 YEAR OLD SON HIT A DEER ON THE FRONT PASSENGER SIDE OF THE CAR. THE AIRBAGS DEPLOYED AND HE SLOWED DOWN AND PULLED OVER AND SMELLED SMOKE. HE GOT OUT OF THE CAR AND SAW FLAMES. HE IMMEDIATELY CALLED 911 AND HIS MOTHER. THE CAR WAS ON FIRE AND BURNED UNTIL FIRE COMPANY GOT THERE AND PUT THE FIRE OUT. MOST OF THE PASSENGER SIDE OF THE CAR UNDER THE HOOD WAS DESTROYED. THE CAR WAS A TOTAL LOSS. MY CONCERN IS THAT CAR SHOULD NEVER HAVE CAUGHT ON FIRE. MY SON IS LUCKY HE COULD GET OUT OF THE CAR. HE WAS SHAKEN UP AND GOT WHIPLASH FROM THE IMPACT BUT SEEMS TO BE OK. HOWEVER, MY BRAND NEW 2019 EQUINOX IS NOT OK. I CAN TELL YOU, IF THE CAR HADN'T STARTED ON FIRE, STRUCTURALLY, THERE WASN'T A TON OF DAMAGE. IT COULD HAVE EASILY BEEN REPAIRED. I WOULD LIKE TO KNOW HOW THIS HAPPENED?
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0

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