Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11329300June 17, 2020
UNKNOWN OR OTHER
VEHICLE MAKING A RATTLING SOUND FOR A FEW DAYS WHEN DRIVING AT LOW SPEED AND STOPPED WHEN AT HIGH RATE OF SPEED ON ALL ROADS. LOW OIL LIGHT NEVER INDICATED OIL WAS LOW. IT WAS STILL AT 8 PERCENT WHEN I TOOK IT IN AND HAD MILES TO GO UNTIL MY NEXT OIL CHANGE. I NEVER GO OVER THE MILES AND ALWAYS CHANGE MY OIL. THE MECHANIC INDICATED IT WAS A KNOWN PROBLEM WITH CHEVY EQUINOX TO BURN EXCESSIVE OIL AND TO EVENTUALLY HAVE TO REPAIR THE PISTONS OR ENGINE. CALLED [XXX] WHERE I BOUGHT IT AND SEVERAL OTHER CHEVY SUVS AND THEY SAID MY VIN ISN'T COVERED UNDER THE 150000 WARRANTY FOR THIS KNOWN PROBLEM. HE ADVISED IT DIDN'T COME OUT OF THE FACTORY THAT WAS KNOWN FOR THIS PROBLEM. I TOLD HIM THEIR IS A CLASS ACTION LAWSUIT FOR THIS EXACT PROBLEM AND INDICATED VEHICLES FROM 2010 - 2017 ARE ALSO HAVING THIS PROBLEM. THAN, HE CHANGED HIS TUNE ON NOTHING HE COULD DO AND OFFERED TO MONITOR MY OIL EVERY 1000 MILES AND IF IT'S BURNING EXCESSIVE OIL AND NEEDS PISTONS OR A NEW ENGINE DUE TO THIS IT WILL BE MY COST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328630June 13, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I OWN A 2012 CHEVROLET EQUINOX (PURCHASED IN SEPTEMBER 2011) THAT HAD BEEN DIAGNOSED BY A CERTIFIED GMC DEALERSHIP (CARL BLACK GMC ROSWELL, GA) WITH THE EXACT SAME CONDITIONS AS GMC SERVICE BULLETIN NO.: 12313D ' SPECIAL COVERAGE ADJUSTMENT ' ENGINE BALANCE CHAIN AND FUEL PUMP. WHILE MY 2012 MODEL IS NOT LISTED AS COVERED, I AM REQUESTING SPECIAL CONSIDERATIONS FOR MY VEHICLE TO BE INCLUDED IN THIS SCA GIVEN THE EXACT MATCH IN VEHICLE SYMPTOMS AND VERY CLOSE CHRONOLOGICAL PROXIMITY TO THE COVERED VEHICLES. I HAVE ATTACHED TWO COPIES OF THE BULLETINS, 1 FROM YOUR WEBSITE AND 1 FROM GM. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328395June 11, 2020
VISIBILITY/WIPER
YESTERDAY, WHILE DRIVING HOME ON A ROAD DURING A DOWNPOUR, MY WINDSHIELD WIPERS, WHICH WERE TURNED ON ABRUPTLY STOPPED. I'M NOT SURE WHAT'S WRONG WITH THEM, BUT I'M HOPING TO FIGURE OUT SOON. THE WIPERS SOUND LIKE THEY'RE STARTING, BUT DON'T MOVE. I'VE BEEN INFORMED THAT THERE'S CURRENTLY AN INVESTIGATION INTO 2013-2016 CHEVY WIPER ISSUES, SO I WANTED TO MAKE SURE THAT YOU WERE INFORMED ABOUT MINE AS WELL. 2015 CHEVY EQUINOX. I CAN SUPPLEMENT IF NEED BE WHEN I GET MORE INFORMATION ON WHAT HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328111June 10, 2020
ENGINE
LIFTERS MAKE LOUD NOISE AT ALL TIMES WHEN ENGINE IS RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328141June 10, 2020
STEERING
POWER STEERING INTERMITTENTLY STOPS WORKING . IT DID IT TO MY WIFE ON 6/8/20 IN THE RAIN .IT DID IT TO ME 6/9/20. IT WAS DRY. IT HAS DONE THIS SEVERAL TIMES TO ME . IT DOES NOT STALL NO LIGHTS OR ANYTHING IT JUST STOP WORKING .ALWAYS WHEN TURN RIGHT . MY WIFE WAS DRIVING IN A STRAIGHT LINE. IM NOT SURE MY WIFE WILL BE ABLE TO HANDLE IT, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328227June 10, 2020
VEHICLE SPEED CONTROL
I WAS PULLING UP TO A FAMILY MEMBER'S CAR PORT, BEHIND THEIR CAR. THE CAR PORT HAS A GRASS PORTION LEADING UP TO THE GRAVEL SECTION WHERE THEY PARK THEIR CAR. I PULLED IN SLOWLY WHEN MY 2020 EQUINOX SUDDENLY ACCELERATED! I WAS ON THE BRAKE, BUT THE VEHICLE KEPT ACCELERATING CAUSING IT TO RUN INTO THE BACK OF THE FAMILY MEMBER'S CAR. MY VEHICLE CONTINUED TO ACCELERATE SHOVING THE CAR FORWARD SANDWICHING IT BETWEEN MY VEHICLE AND THEIR HOME.I WAS ABLE TO PUT IT IN NEUTRAL AS THE ENGINE CONTINUED REVVING UP THE RPMS. I PUT THE VEHICLE IN REVERSE WITH BOTH FEET ON THE BRAKE. THE CAR LURCHED BACKWARD. I MANAGED TO PUT IT IN PARK AND SHUT OFF THE ENGINE. I CONTACTED MY DEALER (MY VEHICLE HAS 1656 MILES ON IT, AND I HAVE ONLY HAD IT FOR ABOUT ONE MONTH). I TALKED WITH SOMEONE IN THE SERVICE DEPARTMENT AND WAS TOLD THAT MY FLOOR MATS CAUSED IT TO HAPPEN BECAUSE THEY HAD SEEN THIS BEFORE. MY FLOOR MATS WERE WELL BELOW THE ACCELERATOR PEDAL. THE VEHICLE RPMS SURGED. EVEN IF THERE HAD BEEN A PROBLEM WITH THE MATS, I DON'T THINK THE RPMS WOULD HAVE JUMPED UP AS HIGH AS THEY DID. THE FAMILY MEMBER'S VEHICLE WAS TOTALED. I AM WAITING TO HEAR FROM MY INSURANCE CO. THEY VEHICLE IS BEING TOWED TO A DEALERSHIP. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11328256June 10, 2020
VISIBILITY/WIPER
WINDSHIELD WIPERS STOPPED WORKING IN THE MIDDLE OF DRIVING WHILE IT WAS RAINING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327990June 9, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE TIMING CHAIN FAILED AND THE TRANSMISSION FAILED, CAUSING THE VEHICLE TO NO EXCEED 20 MPH WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE TRANSMISSION FAILED TO SHIFT INTO REVERSE. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. *BF THE CONSUMER STATED VEHICLE WAS TOWED TO MT. KISCO CHEVORLET (914) 228-1011. THE CONSUMER STATED NOTHING WAS DONE, SO THEY HAD TO TOW VEHICLE BACK TO THEIR HOME.*AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328008June 9, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE JERKED WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328016June 9, 2020
ENGINE
END OF LAST YEAR MY CAR DIED WHILE DRIVING. IT HAD NO OIL. AFTER PUTTING OIL STILL WOULD NOT START. THERE WERE NO WARNINGS FROM CAR THAT IT WAS LOW ON OIL. IT WAS IN MIDDLE OF TIME FOR NEXT OIL CHANGE. I LOOKED UP RECALLS AND THERE WAS NONE. I PUT IN COMPLAINT. THERE WAS LIKE 9 COMPLAINTS FROM OTHER PEOPLE DESCRIBING THE EXACT SAME THING. I REPLACED MOTOR WITH A USED ONE CAUSE I AM ON DISABILITY AND THAT'S ALL I COULD AFFORD. MY FIRST MOTOR HAD 115,000 MILES ON IT. AFTER REPLACING MOTOR, I HAVE BEEN CHECKING OIL REGULARLY AFRAID WOULD HAPPEN AGAIN SINCE SAME TYPE MOTOR. SURE ENOUGH BEEN HAVING TO ADD 2 QUARTS EVERY COUPLE MONTHS IN BETWEEN OIL CHANGES. THERE IS NO TRACE OF OIL LEAKING LIKE LAST MOTOR, NONE ON CONCRETE IN DRIVEWAY. I DON'T DRIVE VERY MUCH, AVERAGE DISTANCE IS 20 MILES OR LESS ROUND TRIP FEW TIMES WEEK. I DON'T UNDERSTAND WHY THERE ISN'T A RECALL ON THIS MOTOR AND WHY NO NOTIFICATIONS THAT IT IS LOW ON OIL SINCE THERE ISN'T AN OIL GAUGE IN CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327701June 8, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER
WINDSHIELD WIPERS STOPPED WORKING WHILE DRIVING IN THE RAIN. CLIMATE CONTROL SWITCH IS FAULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327704June 8, 2020
VISIBILITY/WIPER
DURING HEAVY RAIN WITH POOR VISIBILITY WINDSHIELD WIPERS STOPPED AT TOP OF STROKE AND DID NOT MOVE ANY FURTHER. I HAD TO STOP AT A BUSY INTERSECTION NO LONGER ABLE TO SAFETY PERFORM A LEFT HAND TURN ONTO A DIVIDED HIGHWAY ACROSS TWO LANES OF TRAFFIC, I HAD TO PUT ON HAZARD LIGHTS AND TURN RIGHT FROM A LEFT HAND ONLY TURN LANE DUE TO BEING UNABLE TO SEE OUT OF FRONT WINDSHIELD BUT ONLY ABLE TO SEE TRAFFIC FROM DOOR WINDOW. WIPER MOTOR MADE NOISES BUT BLADES DID NOT MOVE. WAS FORCED TO WAIT APPROXIMATELY 30 MINUTES UNTIL RAIN STOPPED TO PROCEED TO MECHANICS SHOP. THIS OCCURRED AT THE INTERSECTION OF TOPSIDE DRIVE AND ALCOA HIGHWAY IN KNOXVILLE, TENNESSEE. I HAD MY WIFE, 19 YEAR OLD SON, 12 YEAR OLD NIECE, AND 7 YEAR OLD NEPHEW IN THE VEHICLE. THE FAILURE OF THE WIPER SYSTEM OCCURRED SUDDENLY AND WITHOUT WARNING WITH NO PRIOR ISSUES WITH WIPER SYSTEM. THE VEHICLE IS A 2014 CHEVROLET EQUINOX WITH 104,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327868June 8, 2020
VISIBILITY/WIPER
BUSHING FAILED IN FRONT WIPER MECHANISM. WIPER STOPPED MID-CYCLE WHEN SWITCHED DOWN FROM HIGHEST SETTING. IN HEAVY RAIN. MECHANIC COULD NOT GET REPLACEMENT BUSHING TO FIT - ENTIRE MECHANISM MUST BE REPLACED (MOTOR CAN BE SALVAGED). MECHANIC'S ATTEMPT TO GET BUSHING TO FIT SEEMED TO FINALLY WORK, BUT FAILED ON FIRST TEST IN SAME WAY AS BEFORE. BIG HASSLE FOR SMALL PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327637June 7, 2020
SERVICE BRAKES, POWER TRAIN, STEERING
I PURCHASED A PRE CERTIFIED VEHICLE ON 3/22/19 AND STARTED HAVING PROBLEMS 12 DAYS FROM PURCHASE DATE. THE PROBLEMS THAT HAVE OCCURRED ARE: LOUD CRANK LIKE NOISE COMING FROM RIGHT FRONT PASSENGER SIDE, VIBRATION AT HIGH SPEEDS AND VEHICLE PULLS TO THE LEFT DURING ACCELERATION AND BRAKING. CHEVY HAS REPLACED THE RIGHT FRONT CALIPER TWICE, SAID MY TIRES WERE DEFECTED SO I PURCHASED 4 BRAND NEW ONES, PERFORMED 3 ROAD FORCE BALANCES AND 2 ALIGNMENTS ON NEW TIRES, REPLACED PROPELLER SHAFT AND REPLACED HIGH PRESSURE POWER STEERING HOSE. MY VEHICLE IS STILL NOT FIXED AFTER ALL THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327425June 5, 2020
ENGINE, UNKNOWN OR OTHER
WHEN THE VEHICLE IS IN MOTION AN INTERMITTENT FOUL CHEMICAL TYPE ODOR EMITS INTO THE CAR THROUGH ALL OF THE A/C VENTS. I HAVE BEEN IN CONTACT WITH THE GENERAL MOTORS CUSTOMER ASSISTANCE, MY DEALERSHIP SERVICE DEPARTMENT AND THE BBB AUTOLINE WHOM ARE ALL AWARE THAT THERE IS A PROBLEM WITH THE VEHICLE STATED IN A TECHNICAL SERVICE BULLETIN AND IN A RECALL FOR THE ISSUE BUT GM STATES THERE IS NO REPAIR TO COMPLETELY ELIMINATE THE CONDITION AT THIS TIME. AFTER 4 SERVICE REPAIR ATTEMPTS AND A FINAL REPAIR ATTEMPT, THE PROBLEM IS STILL OCCURRING, IN WHICH GM, DEALERSHIP SERVICE DEPARTMENTS AND BBB AUTOLINE ARE AWARE AS WELL. THIS NAUSEATING ODOR IS A CHEMICAL TYPE POLLUTION EMITTING INTO THE VEHICLE CABIN THAT PRESENTS A HEALTH CONCERN AND SAFETY HAZARD FOR MYSELF AND ALL OTHER OCCUPANTS WHILE INSIDE THE VEHICLE. THE ODOR IS SO POTENT THAT IT ADVERSELY AFFECTS MY ABILITY TO SAFELY CONTROL THE VEHICLE WHILE IN MOTION. THE IMPURE AC IS NAUSEATING AND TAKES MY FOCUS OFF OF THE ROAD AND INTO AN IMMEDIATE PANIC TO FIND A WAY TO GET THE CONTAMINATED AIR OUT OF THE VEHICLE AS QUICKLY AS POSSIBLE. THIS PROBLEM/DEFECT WITH THE VEHICLE CREATES AN UNSAFE AND UNHEALTHY CONDITION. THE COMPONENT/PART CAUSING THE PROBLEM IS UNKNOWN BY ALL PARTIES. TSB: PIT2726. GM RECALL:N192271200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327237June 4, 2020
VISIBILITY/WIPER
WIPERS STOPPED WORKING IN THE MIDDLE OF A TORRENTIAL DOWNPOUR WHILE STOPPED AT A RED LIGHT(STATIONARY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327300June 4, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE TIMING CHAIN AND GUIDES WENT BAD AT ONLY 110K MILES. AND IF IT WAS RECALLED LIKE THE 2009 CHEVY TRAVERSE WAS THEN I WOULDN'T HAVE HAD TO FIX IT. IT HAS THE SAME MOTOR. IT IS THE 3.6L MOTOR. BECAUSE IT IS THE SPORTS MODEL. IT WAS THROWING P0008 P0018 P0017 AND TWO TRANSMISSION CODES SO I BELIEVE THE TRANSMISSION IS BAD NOW. IT IS THROWING CODES P0752 AND P0700. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327324June 4, 2020
ENGINE
WENT ON 1,000 MILE TRIP AND CAR DIED. WAS ABLE TO JUMP IT EVERY TIME AND IT STARTED. RETURN TRIP OF ANOTHER 1,000 MILES. CAR WAS CHUGGING WHILE PARKED. LATER ENGINE WAS MAKING A RATTLING SOUND. PUT IT IN REVERSE TO PARK AND ENGINE DIED. MADE A TERRIBLE NOISE WHEN TRYING TO START IT. TOOK TO DEALERSHIP AND THEY SAID THAT THE TIMING CHAIN CAUSED ENGINE TO FAIL AND ALSO OIL WAS COMPLETELY DRY. I GET MY VEHICLE SERVICED REGULARLY BY RANDY REED CHEVROLET IN ST. JOSEPH, MO (FREE OF CHARGE SINCE PURCHASING THE VEHICLE 2 YEARS AGO) WAS NEVER ONCE TOLD OF AN OIL BURNING ISSUE. AFTER DOING RESEARCH I FIND IT SHOCKING THAT THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL OF CAR. THIS VEHICLE IS ONLY 5 YEARS OLD AND SHOULD NOT HAVE A FAILING ENGINE! NOW I'M STUCK MAKING PAYMENTS ON A CAR I CAN NOT EVEN USE WITH REPAIRS THAT COST AS MUCH AS ANOTHER CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326945June 2, 2020
VISIBILITY/WIPER
I WAS DRIVING WITH MY WIFE AND CHILD AND SUDDENLY IT STARTED TO RAIN. IT WAS A DOWN POUR SO I TURNED ON THE WIPERS AND THEN AFTER A FEW SECS THE WIPERS STOPPED WORKING. I HAD TO PULL OVER AND STOP DRIVING UNTIL THE RAIN CLEARED. LUCKILY I DIDN'T GET INTO AN ACCIDENT BUT NOT TO SAY SOMEONE ELSE HASN'T DUE TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326975June 2, 2020
ENGINE
WAS DRIVING HOME FROM WORK AND THE ENGINE TURNED OFF WITHOUT WARNING. I WAS AT A RED LIGHT WHEN IT SHUT DOWN. UPON FURTHER RESEARCH, THERE WAS A LAWSUIT AGAINST GENERAL MOTORS ABOUT THE ENGINE. AFTER CONTACTING THEM THEY SAID I MISSED THE DEADLINE WHEN WE NEVER RECEIVED THE CLAIM FORM IN THE FIRST PLACE. THE CAR HAS BEEN CONSUMING A LOT OF OIL. IT FELT LIKE I WAS CHANGING THE OIL IN THE ENGINE TOO FREQUENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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