Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11529051June 27, 2023
VISIBILITY/WIPER
I was driving down the interstate during a rainstorm when my windshield wipers stopped working. It made it impossible to see. It continued to rain that whole week so I took my car into the shop immediately to get the windshield wipers looked at and had to get a rental car in the meantime since I could not drive without the windshield wipers with it raining in North Carolina the whole week. I also needed the rental car to get to work while the car was in the shop. I recieved a call from the Chevy dealership and they said there had been a recall on the a part related to the windshield wipers and that the issue with my wipers was due to that part failing. I have never recieved information from Chevy on the recall for the windshield wiper part. If I would have known I would have gotten it replaced to avoid the issues I have had to go through. Because I could not see when my windshield wipers failed it not only put me at risk but others on the road. It was very sudden and scary. The vehicle has been inspected and fixed by the manufacturer. There was no warning signs, it was very random. I was able to get the part fixed for free but the part had to be ordered by the chevy dealership and I had to have my rental car for two days. It was a very expensive fix, although the part was replaced, because I had to have the rental car. It was $388.54 for the rental car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529074June 27, 2023
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528924June 26, 2023
UNKNOWN OR OTHER
Whiper blades suddenly stopped working while driving in a rain storm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528781June 25, 2023
VISIBILITY/WIPER
A light sprinkle happen and I turned on wipers and they immediately stopped. Fuse looks fine. I'm a Single father and can't afford to fix and this shouldn't have happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528794June 25, 2023
ENGINE
While my husband was driving to work at 5:30a.m., may 2022, on the highway, the car started shaking, puttering and making noise.made it to a gas station and checked oil and car had no oil, no warning lights ever came on car had recently gotten an oil change and no where close to 3,000 miles for another oil change yet and display check said I had 58% life of oil. As a result engine blew and was junk, car only had 128,000 miles and did oil changes faithfully. Car sat in driveway for almost a year as I had just paid it off month before this happening. I struggled to save money for new engine and have been waiting for one since March this year. The manufacturer knew of oil consumption burning at high rates and owners getting no warning and new engines would blow and be junk.they did extend some warranty,but only till a certain mileage, which I believe is wrong and should have been offered to everyone regardless of this. I only found out after this happened to me and was to late, how would I know this to happen…… please help me get engine covered as I’m disabled and need car…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528630June 24, 2023
ENGINE, UNKNOWN OR OTHER
My car is getting rid of oil very fast and when I hit my breaks my car jerks very bad and I don’t have the money to take it to a shop right now but I’ve had some friends have the same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528602June 23, 2023
AIR BAGS
There is a SB-10058723-5799, that addresses airbags. I have a 2011 Chevy Equinox with 94k miles on it. The ‘service airbag’ error stays on the screen. I called Chevy to ask if I can bring vehicle in under SB 10058723-5799, and they told me my vehicle does not fall under this, AND they say the SB 10058723-5799 is expired. I asked they lady, so if the airbag deploys while I’m driving 65mph on the freeway, you’re not going to fix it under a recall that you say is expired. This makes absolutely no sense, and I believe it should fall under NHTSA’s special bulletin. Please help me. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528307June 22, 2023
ENGINE
Car is burning to much oil l. Per tsb the accepted rate of oil consumption for engines used in tge vehicles referenced is 0.946 liter (1qt) in 3200 km (200) mi). Just got an oil change on 5/2/22 it was 101,612. when I got it changed.. And currently it's at 103,346. When I check dip stick and oil level it had approximately half of quart of oil remaining. Took to courtesy mitsubishi In Attleboro Massachusetts where I brought the car because of engine warranty. You can smell oil in the interior of vehicle when driving. No oil leak coming from vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528320June 22, 2023
FUEL/PROPULSION SYSTEM
08/22 car with 3800 miles died slowly while driving. Fuel pump replaced. 06/23 with 11,700 miles died slowly while crossing major highway at peak travel time. Fuel pump failed again. Crash / fatality risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528228June 21, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
Something is wrong with the brake assist system. The car was serviced literally towards the end of may and the brake assist service light keeps turning on. It is now causing the vehicle to have a check engine light that comes and goes as it pleases and the car now thinks that it is a bucking bronco at times with how hard it runs at times now. We have spoken and seen now multiple others complaining about the fueling system which does not alloe you to fill the gas tank up all the way. The tank holds 14.9 gallons and if the car is empty and on its last drop the car will only allow 12 gallons at best and that takes nearly 20 minutes of fighting with the car at the pump. The electrical in the vehicle is unstable. Multiple times while driving the radio and power to the car just turn off. I have also seen the recalls for the brake problems but when I enter my VIN it comes back all clear. We had a 2017 Chevy Malibu with multiple issues and spoke to Chevrolet about the issues and it wasn't until we traded it in that we started to receive the recall notices. This vehicle has some of the same problems and we have a toddler that we need to keep safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527958June 20, 2023
ENGINE
Eats up oil, no oil leaks, shuts off while driving but will start back up. But it's dangerous when your on the interstate and it quits running and traffic is behind you. Multiple of people with this model experience the same thing with the oil consumption, and dying on them even after replacing multiple items that were suggested the vehicle needed but made it worse and now doesn't want to drive when pushing the gas pedal when it is running and in drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527638June 19, 2023
ENGINE, SERVICE BRAKES
Timing jumped and rotors have to be changed too much.Truck is burning too much oil , affecting the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527613June 18, 2023
VISIBILITY/WIPER
The wipers stopped working on the highway pouring down rain
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527559June 17, 2023
SERVICE BRAKES
The emergency break was stuck it wouldn’t allow the parking break to release which caused me to not be able to stop. It drove fine for 40 miles then when I turned into a parking lot it wouldn’t stop even with the emergency break released.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527562June 17, 2023
ENGINE
My vehicle burns oil I know other people who have the same problem but know body's wants to figure it out so I'm probably wasting my time thank you anyways
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527166June 15, 2023
ENGINE, VEHICLE SPEED CONTROL
It doesn't make sense how much oil this thing burns. We just had the oil changed last month and prior to that we've replaced the solenoids. Why in heavens did this vehicle stall out yesterday when my husband was driving on the highway saying engine power reduced. This vehicle is costing a fortune. There is truly something wrong with these engines! This could have cause a major crash. Thank goodness no one got hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527257June 15, 2023
ENGINE
Vehicle would stop running and went into low power mode when driving on the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526960June 14, 2023
ENGINE
The contact owns a 2012 Chevrolet Equinox. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the engine oil was topped off once every month. The dealer was made aware of the failure; however, the contact was informed that the repair would be an out-of-pocket expense. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526982June 14, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The contact owns a 2017 Chevrolet Equinox. The contact stated that while operating the vehicle with the air condition activated, there was an abnormal exhaust fumes inside the cabin of the vehicle. The vehicle was taken to the local dealer who diagnosed that the exhaust manifold was faulty and needed to be replaced. The exhaust manifold was replaced, and the vehicle was repaired. The approximate failure mileage was 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526813June 13, 2023
SEAT BELTS
I slammed on the brakes to avoid an accident and the seatbelt did not catch me. The accident did occur and made my jaw and chin area hit the steering wheel and airbag.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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