Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11140587October 16, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE VEHICLE ACCELERATED IMPROPERLY BETWEEN THE THIRD AND FIFTH GEARS. FURTHERMORE, THE VEHICLE FAILED TO ACCELERATE FORWARD IN THE MIDDLE OF ONCOMING TRAFFIC ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VEHICLE'S MANUAL TRANSMISSION WOULD NOT SHIFT PROPERLY AFTER IT WAS ENGAGED IN THIRD GEAR. THE VEHICLE FAILED TO ACCELERATE TO HIGHWAY SPEEDS, WHEN NECESSARY. AN INDEPENDENT MECHANIC WAS MADE AWARE OF THE FAILURES. AUTONATION CHEVROLET LAUREL (500 WASHINGTON BLVD, LAUREL, MARYLAND 20707, (240) 294-5149) REQUESTED THAT A DIAGNOSTIC BE PERFORMED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,560.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140661October 16, 2018
FUEL/PROPULSION SYSTEM
A FEW WEEKS AGO MY COUSIN NOTICED A FUEL SMELL IN MY CAR AND I WENT TO GET IT CHECKED OUT AND THERE WAS A PIN HOLE IN MY FUEL LINE WHERE FUEL WAS LEAKING OUT OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140748October 16, 2018
ENGINE
MY 2013 CHEVY CRUZE LT HAS AN ISSUE WITH THE TURBOCHARGER. IT APPEARS TO BE A VERY COMMON ISSUE AMONG CHEVY CRUZES. THE CODE I BELIEVE IT GIVES IS P0299. WHILE THE ACCELERATION AND POWER ALWAYS SEEMED OFF SINCE PRIOR TO THE INCIDENT, THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON WAS AT ABOUT 71,400. I WAS DRIVING ON A HIGHWAY AT THE TIME. HOWEVER, THERE HAVE BEEN OCCASIONS WHEN I'M GOING UPHILL AND DESPITE THE SUFFICIENT HORSEPOWER, IT WON'T ACCELERATE AS IT SHOULD. AS A RESULT, THE TURBOCHARGER ISSUE HAS CAUSED THE CAR TO GO MUCH SLOWER THAN THE SURROUNDING CARS WHILE GOING UPHILL, WHICH CLEARLY SEEMS TO ENDANGER THE DRIVER AND PASSENGERS AS WELL AS SURROUNDING CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140168October 13, 2018
UNKNOWN OR OTHER
ROLLED DOWN MY DRIVERS SIDE WINDOW WHILE AT A STOP LIGHT, IT MADE A CLICKING NOISE AND WHEN I TRIED TO ROLL IT UP, THE WINDOW FELL INTO THE DOOR. THE WINDOW WOULDN'T ROLL BACK UP AND MADE MORE CLICKING NOISES WHEN I TRIED TO ROLL IT UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139600October 11, 2018
UNKNOWN OR OTHER
THE COMPUTER SCREEN IN THE DASH STAYS AT FULL BRIGHTNESS AT NIGHT. THIS MAKES FOR A BLIND SPOT DRIVING AND VERY HARD TO PARK THE CAR ON THE STREET AS IT BLOCKS VIEW TO THE MIRROR ON RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139722October 11, 2018
ENGINE
A/C OFF DUE TO EXTREME HIGH ENGINE TEMPERATURE CAM ON A COUPLE OF WEEKS AGO, I TOOK IT IN AND IT WAS FIXED SUPPOSEDLY. A WEEK LATER IT CAME ON AGAIN. I HAVE TAKEN IT IN 4 TIME NOW. AS OF TODAY IT IS STILL IN THE SHOP. THEY HAD TO CALL THE MANUFACTURER FOR SOME HELP AND STILL, EVEN A NEW COMPUTER AND THE LIGHT STILL COMES ON. THIS IS GETTING TO BE TOO MUCH. I HAVE TO GO TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139390October 10, 2018
ENGINE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE WINDSHIELD WAS COVERED WITH ICE. WHEN THE DEFROSTER WAS ACTIVATED, COLD AIR CAME THROUGH THE AIR VENTS AND THE ICE WAS NOT MELTING. THE VEHICLE WAS TAKEN TO THE DEALER (MAJOR WORLD CHEVROLET, 43-40 NORTHERN BLVD, LONG ISLAND CITY, NY 11101) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK POWER CORD WAS DAMAGED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V417000 (EQUIPMENT) IN JANUARY OF 2018. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,659.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139491October 10, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE KEY FOB FELL OUT OF THE IGNITION SWITCH AND CAUSED THE VEHICLE TO SHUT OFF. THE VEHICLE WAS TAKEN TO CHAMPION CHEVROLET OF AVON (183 S COUNTY RD 525 E, AVON, IN 46123, 317-350-1023) WHERE IT WAS DIAGNOSED THAT THE KEY FOB WAS FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 108,872.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139149October 9, 2018
UNKNOWN OR OTHER
I WAS DRIVING DOWN HIGHWAY 295 IN NEW JERSEY DOING 70 MPH WHEN I HEARD SOME KNOCKIN UNDER MY HOOD OF MY CAR... I GET NEAR THE PAULSBORO EXIT WHEN I HEAR THE KNOCKING AGAIN I GET TO THE EXIT AND MY POWER STEERING ISNT WORKING SO I FORCEFULLY TURN THE WHEEL TO PULL OVER I TURN ON MY HAZARDS ON POP THE HOOD AND I SEE MY SERPENTINE BELT IS OFF THE ROTATION TRACK AND I GET MY PHONE AND USE THE LIGHT AND SEE THE ALTERNATOR HANGING BY A WIRE HANGING UNDERNEATH MY CAR. I CALLED CHEVY TOLD THEM WHAT HAPPENED TO MY CAR THEY TOWED MY CAR TO CHEVY CERTIFIED MECHANICS I ASKED HOW DID THIS HAPPEN AND NOBODY KNOWS WHY MY 2017 CAR TRIED TO KILL ME ON 295
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139185October 9, 2018
ELECTRONIC STABILITY CONTROL (ESC)
I WAS IN MOTION / DRIVING MAKING A RIGHT TURN ON A CITY STREET, USED MY TURN INDICATOR AND THE RADIO SHUT OFF AS WELL AS THE DASHBOARD FLASHED THE TRACTION CONTROL ALERT. I HAVE NOT HAD THIS SITUATION HAPPEN BEFORE BUT IT IS VERY CONCERNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138802October 6, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE CHEVY ECO CRUZE HAS BEEN GIVING ME PROBLEMS FROM THE START. I WAS DRIVING WITH THE AC ON AND CAME TO A SIGNAL LIGHT WHEN THE AC SHUTS OF & COMES BACK ON. ALSO AT THE SIGNAL LIGHT I THAUGHT I HAD GOTTEN A TAP FROM THE BACK FROM ANOTHER VEHICLE BECAUSE THE CAR JERKED. TURNED OUT NO CAR BEHIND ME BUT CAR STILL JERKS FORWARD WITH FOOT ALL THE WAY DOWN ON BRAKE PEDAL. NEXT IF I'M DRIVING AND SLOW DOWN TO MAKE, LET'S SAY A LEFT HAND TURN ONCE I MAKE THE TURN THE CAR IS SLUGGISH AS IF IT HAS TROUBLE PICKING UP SPEED. HAPPENS ALL THE TIME FROM A STOPPED POSITION OR IF I SLOW DOWN IT TAKES FOR EVER TO PICK UP MOMENTUM. MAKING IT SCAREY TO MERGE OR JUST BE ON THE ROAD. ALSO IF I TURN THE RADIO UP THE LIGHTS WILL DIE OR FADE SO I'VE REPLACED THE ALTERNATOR BUT IT STILL DOES IT. IVE CHECKED CONNECTIONS WIRES YOU NAME IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133557October 5, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 55 MPH, THE CONTACT HEARD A HIGH PITCHED NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS PULLED OVER AND TURNED OFF. WHEN THE VEHICLE WAS RESTARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO NALLEY CHEVROLET (4200 JONESBORO RD, UNION CITY, GA 30291, (678) 369-6497) WHERE IT WAS DIAGNOSED THAT THE PCV VALVE WAS MISSING AND THE ENGINE WAS INTAKING TOO MUCH AIR. THE DEALER STATED THAT THEY HAD TO REPLACE A SHAFT MEMBRANE. THE MANUFACTURER STATED THAT THERE WERE NO CURRENT RECALLS ON THE VEHICLE. THE REPAIRS WERE COMPLETED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133282October 4, 2018
ENGINE, POWER TRAIN
ENGINE LIGHT CAME ON, AIR LEAK CAME FROM VALVE COVER. APPARENTLY THE COVER AND MANIFOLD WENT BAD. THERE NEEDS TO BE A RECALL AND PERMANENT FIX ON THIS IMMEDIATELY. TOO MANY OF THESE CARS ARE BEING SOLD, TOO MUCH MONEY IS BEING MADE NOT TO HAVE A FIX FOR THIS. MY CAR IS 16,000 MILES OUT OF WARRANTY. RIDICULOUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133197October 3, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
MY DOOR AJAR ALARM GOES OFF NOT STOP WHEN CAR IS IN MOTION AFTER 3 MINS THE LOCKS TRY TO UNLOCK AND LOCK GOING DOWN THE ROAD AND THE DOME LIGHTS FLASH ON AND OFF. MY ALARM SYSTEM GOES OFF EVERY 10 TO 20 MIN IN THE MIDDLE OF THE NIGHT OR DAY SO YOU CANT SET YOUR ALARMS AND ALL ORDER FOR THE PART ARE ON BACK ORDER. THE DOOR SENSOR TRIGGERS THE MOST WHEN MAKING A HARD RIGHT TURN. MOVING PARKED OR SITTING I DRIVE THE SENSOR STILL ALARMS OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133199October 3, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DOOR AJAR SENSOR GOES OFF WHILE DRIVING, PARKED CAUSE ALARM SYSTEM TO GO OFF. DOOR LOCKS GO BACK AND FORTH WHILE DRIVING. DOME LIGHTS GO OFF AND ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132928October 2, 2018
SERVICE BRAKES
THE VEHICLE WILL OCASSIONALLY NOT STOP WHEN PRESSURE IS APPLIED TO THE BRAKES. I HAVE NOTICED IT OCCURS MOST OFTEN WHEN THE VEHICLE IS IN REVERSE. THE BRAKE PEDAL ALSO GETS HARD. IT DOES NOT OCCUR ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132882October 2, 2018
ENGINE
VEHICLE DORMANT WATER INLET, DORMANT WATER OUTLET AND RESERVOIR HOSE ARE ALL FAULTY. CAR WILL LEAK COOLANT DUE TO ALL THREE ISSUES. THIS CAUSE THE VEHICLE TO OVERHEATAND BEGIN TO SLOW ON ITS OWN WITH NO REGARD FOR LOCATION OR THE DRIVER. I.E. SLOWING ON THE HIGHWAY PLACING THE DRIVER AT RISK. THE DORMANT WATER OUTLET IS MADE OF TWO PLASTIC MOLDINGS THAT ARE BONDED OR PRESSED TOGETHER LEAVING A SEEM WHERE HOSES CONNECT THESE SEEMS ARE WEEK AND SEEM TO BE THE MAIN SOURCE OF PEOPLES ISSUE INCLUDING MINE. ALONG WITH THE COOLANT ISSUE THE VALVE COVER PURGE VALVE IS FAULTY ALSO CAUSING EXHAUST TO NOT EXIT THE ENGINE UNDER CERTAIN PSI CAUSES SQUEAKING AND POOR THROTTLE RESPONSE ALSO WILL EVENTUALLY CAUSE THE PCV ITSELF TO FAULT OR BREAK.THIS ISSUE MAY BE THE SOURCE OF THE CAR PULLING WHILE STOPED AT A RED LIGHT CAUSING THE VEHICLE TO JERK FORWARD AND POSSIBLY MISFIRING THE ENGINE PISTONS. VEHICLE IS NOT WORTH THE VALUE PAID FOR. ALL ISSUE SEEM TO ARISE AFTER 36000 MILES AND AFTER 5 YEARS WHICH MEANS THESE MANUFACTURER DEFECTS ARE NOT COVERED BY THE WARRANTY. THERE ARE MORE ISSUES ASSOCIATED WITH THIS YEAR, MAKE AND MODEL. I AM SURE I WILL BE BACK HERE REPORTING MORE ISSUES. ANY HELP IS APPRECIATED BECAUSE IT SEEMS THAT ALL CHEVY WANTS IS MY MONEY AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132451October 1, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 75 MPH, THE VEHICLE DOWNSHIFTED WHILE STALLING. THE VEHICLE COMPLETELY SHUT OFF AND THE "REDUCING POWER" AND "DIESEL SHUTTING OFF" WARNING INDICATORS ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT PLACED THE VEHICLE IN NEUTRAL WHILE IT WAS DOWNSHIFTING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132799October 1, 2018
ELECTRICAL SYSTEM, STEERING
I WAS MAKING A LEFT TURN AND THE STEERING WHEEL LOCKED AND THE RADIO TURNED OFF, I BARELY MADE IT BEFORE GETTING HIT. THE STEERING WHEEL UNLOCKED AND I TURNED INTO THE FIRST PLACE I COULD. I TURNED THE CAR OFF AND TRIED TO START IT BUT THE BRAKE WAS LOCKED AND NOTHING WAS TURNING ON WHEN I PUSHED THE BUTTON. TRIED A FEW TIMES AND NOTHING. WHILE SITTING THERE FOR ABOUT 5 MINUTES THE WHOLE DASH CAME ON AND I WAS ABLE TO START THE CAR. THE RADIO HAD BEEN TURNING ON AND OFF A FEW TIMES ON THIS DRIVE BEFORE THIS HAPPENED. BUT THE RADIO HAS BEEN DOING THIS FOR SOME TIME .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132289September 29, 2018
AIR BAGS, SEAT BELTS
THE DASH SHOW AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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