Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11144941November 2, 2018
ENGINE
ENGINE OVERHEATING REGULAR MAINTENANCE PERFORMED EVERY 3,000 MILES COOLANT SYSTEM PLUGS REPLACED SPARK PLUGS REPLACED DIAGNOSTIC PERFORMED (FIRESTONE) DEALERSHIP INSPECTED EMISSIONS TEST PASSED CAR'S ONBOARD DISPLAY REPEATEDLY DISPLAYS "A/C OFF DUE TO HIGH ENGINE TEMPERATURE" AND "ENGINE OVERHEATING - IDLE ENGINE" WHEN NOT UNDER LOAD AND OCCURS AT REGULAR HIGHWAY (55-75MPH) AND CITY (30-45MPH) SPEEDS. CEL FLASHES (3-5 SECONDS OF INTERVAL FLASH) RANDOMLY - SPARK PLUGS REPLACED LAST OCCURANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144614November 1, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH IN INCLEMENT WEATHER, THE DRIVER'S SIDE WINDSHIELD WIPER BECAME INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. AN UNNAMED DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144757November 1, 2018
SUSPENSION
I LEASED A CRUZE AND WITH LESS THAN TWO WEEKS IN MY POSSESSION IT HAS BEEN MORE AT THE DEALER THAN WITH ME. FIRST, THEY THOUGHT IT WAS A STRUT AND AFTER HAVING THE CAR FOR TWO DAYS THEY REPLACED THE AFFECTED PART. A DAY AFTER GETTING THE CAR BACK, THE SAME CREAKING NOISE THAT WAS PREVIOUSLY APPARENT WAS STILL THERE AND GETTING WORSE. THEY HAVE NOW HAD MY CAR FOR 4 DAYS AND REPORTED BACK TO ME THAT THE NOISE WAS IN THE SWAY BAR BUSHINGS AND THEY HAD TO REPLACE THE ENTIRE ASSEMBLY. THIS DOES NOT HAPPEN ON A NEW CAR. IT IS AMNAUFACTURING DEFECT AND THEY SHOULD RETURN IT TO GM AND GIVE ME A NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144403October 31, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING IN A RAIN STORM, THE DRIVER'S SIDE WINDSHIELD WIPER STOPPED WORKING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144520October 31, 2018
UNKNOWN OR OTHER
THE HORN SYSTEM IS NOT LOUD ENOUGH FOR THE ROAD. IT FELLS TO ALERT OTHER VEHICLES ON THE ROAD. I ALMOST GOT INTO AN ACCIDENT AND THE HORN FAILED TO ALERT THE PERSON WHO WAS ABOUT TO HIT ME. THE HORN CAN NOT PENETRATE ANOTHER VEHICLES INTERIOR UNTIL THE VEHICLE IS 1 FOOT AWAY. THIS IS NOT ENOUGH TIME FOR THE OTHER VEHICLE TO REACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143855October 29, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
VEHICLE SHUTS OFF WHILE DRIVING LOSING COMPLETE POWER AND STEERING! SO DANGEROUS AND DEADLY! TAKING THE CAR IN TODAY, CAR ALSO RIDING ROUGH AND MISFIRING. ALL MAINTENANCE DONE EVERY 3,000 MILES. THIS CAR HAS HAD ONE PROBLEM AFTER ANOTHER AND THIS LAST ONE COULD HAVE KILLED MY TEENAGER DAUGHTER! IT STOPPED ON HER 5 TIMES ON THE FREEWAY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143947October 29, 2018
ENGINE
EXACT SAME COOLANT SYSTEM PROBLEMS AS IN THE EARLIER MODEL CHEVY CRUZE RECALLS. FAULTY COOLANT SYSTEM, SPECIFICALLY A LEAKING WATER PUMP, INACCURATE THERMOSTAT AND LEAKING COOLANT FEED AND RETURN LINES TO THE TURBOCHARGER. SO FAR IT HAS COST ME CLOSE TO $1500 AT ONLY 110K MILES AND I STILL HAVE TO REPLACE THE BLOWN HEAD GASKET WHICH WAS THE RESULT OF THE COOLANT SYSTEM BEING UNABLE TO COOL THE ENGINE PROPERLY DUE TO THE BAD WATER PUMP. TOTAL LEMON, THIS WILL BE THE SECOND TIME THE HEAD GASKET IS BLOWN WITHIN TWO YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143957October 29, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
IT DOESN'T HAPPEN ALL THE TIME BUT EVERY FEW DAYS PASSENGER SIDE DOORS STAY IT'S OPEN WHETHER I'M DRIVING OR SITTING STILL. THE LOCKS WILL TRY TO LOCK WHEN THEY ARE ALREADY LOCKED AND THE DOOR WARNING SIGN GOES OFF. ALSO IF MY FRONT TIRE NEEDS AIR THE BACK TIRE WARNING SIGN WILL GO OFF AND VICE VERSA. THE FIRST TIME I REALIZED THIS I HAD PUT AIR IN THE FRONT TIRE BUT THE LIGHT STAYED ON FOR THE BACK TIRE. WHEN I PUT AIR I THE FRONT TIRE THE BACK TIRE WARNING SIGN WENT OUT. TODAY THE RADIO WENT OUT BUT THE SCREEN DIDN'T CUT OFF. THE CAR IS PARKED AND KEYS ARE NOT IN THE IGNITION BUT THE RADIO SCREEN IS STILL LIT UP. UPDATED 11/9/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143508October 28, 2018
VISIBILITY/WIPER
THE DRIVER SIDE WIPER LINKAGE BROKE OFF WHILE DRIVING MAKING IT HARD TO SEE IN THE RAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143003October 26, 2018
STEERING, ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING IN TRAFFIC, THE VEHICLE SHUT OFF AND THE STEERING SEIZED. THE CONTACT STATED THAT THE VEHICLE CAME TO A COMPLETE STOP ON ITS OWN. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142505October 24, 2018
ENGINE
LOOSING ANTIFREEZE, CONSTANTLY OVERHEATING AND MAY HAVE BLOWN HEAD GASKET IN MOTION AND SITTING STILL. I AM VERY DISSATISFIED WITH THE PURCHASE OF THIS CAR! IT HAS BEEN NOTHING BUT TROUBLE AND VERY COSTLY BUYING ANTIFREEZE ONCE A WEEK AT $20.00 A JUG FOR HALF AND HALF. I HOPE AND PRAY THAT THIS ENGINE WILL BE RECALLED!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142351October 24, 2018
UNKNOWN OR OTHER
2018 DISPLAY BRIGHTNESS ISSUE NIGHT TIME DRIVING THE DISPLAY IS WAY TO BRIGHT. DIMMING LIGHTS WITH DIMMER SWITCH HAS NO RESULTS. DISPLAY BRIGHTNESS IS SO DISTRACTING IT BLINDS OCCUPANTS OF THE VEHICLE. CONTACTING CHEVROLET THEY DISPLAYED IGNORANCE OF THE PROBLEM. A SEARCH OF THE INTERNET PROVIDE MULTIPLE COMPLAINTS OF THIS PROBLEM ON SEVERAL MODEL IN ADDITION TO THE CRUISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141718October 21, 2018
POWER TRAIN
EVERY TIME I TAKE A LONG TRIP ON THE HIGH WAY I GET A TRANSMISSION HOT IDLE ENGINE MESSAGE. I IDLE FOR ABOUT 3 MINS AND I GO OFF I SEE A LOT OF CARS HAVE A SIMILAR PROBLEM IT MUST BE A RECALL ON THE TRANSMISSION. ALSO LOOKING UNDER THE HOOD IT'S TRANSMISSION FLUID ALL ON THE TOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141613October 20, 2018
VISIBILITY/WIPER
WHILE DRIVING DOWN A CITY STREET IT BEGAN TO RAIN SO I TURNED ON MY WIPERS AND ALL OF A SUDDEN THE PASSENGER STOPPED IN THE STRAIGHT UP POSITION WHICH CAUSED THE DRIVERS SIDE TO GET CAUGHT UP IN IT. I IMMEDIATELY TURNED OFF MY WIPERS AS THE DRIVERS SIDE WAS STILL ATTEMPTING TO MOVE EVEN THOUGH IT WAS CAUGHT UP AND HAD TO PULL OVER BECAUSE I HAD ZERO VISIBILITY. I GOT THE WIPERS UNTANGLED BUT THE PASSENGER SIDE NO LONGER WORKS. THIS IS A MAJOR SAFETY ISSUE AND WITH THE RESEARCH I'VE DONE IT SEEMS TO BE A BIG ISSUE FOR HUNDREDS IF NOT THOUSANDS OF OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141494October 19, 2018
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING, THE VEHICLE LOSES POWER AND YOU HAVE TO PUT THE CAR IN NEUTRAL AND RESTART. I HAVE TAKEN THE CAR TO GREATWOOD AUTO IN SUGAR LAND A FEW TIMES AND THEY ARE NOT ABLE TO FIND A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141522October 19, 2018
FUEL/PROPULSION SYSTEM
PARKED THE CAR, GOT OUT AND SMELLED GASOLINE. LOOKED ALL AROUND THE CAR AND DID NOT SEE ANY GAS ON THE GROUND. OPENED THE HOOD AND FOUND A SILVER DISC IN THE FUEL LINE SPRAYING FUEL ALL OVER THE ENGINE COMPARTMENT. IT IS A FUEL INJECTION PRESSURE DAMPER THAT FAILED. DEALERSHIP IS SAYING THE PART IS OBSOLETE AND CAN NOT GET ANOTHER ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141307October 18, 2018
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
VEHICLE ENGINE LIGHT IS ON. VEHICLE IS SPILLING OIL CAUSING SMOKE TO BE EXHAUSTED OUT OF ENGINE WHILE DRIVING VEHICLE. ENGINE HAS HAD COOLANT LEAKS AND ENGINE HEAD GASKET IS BLOWN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11141128October 17, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I PURCHASED MY VEHICLE LAST YEAR IN LATE SEPTEMBER. ON SEPTEMBER 22ND THIS YEAR I HAD TO HAVE A PISTON JOB PERFORMED ON MY ENGINE DUE TO THE CYLINDER #1 MISFIRING. THE TOW THAT AAA PROVIDED AND MY MECHANIC WHERE MY CAR WAS TOWED TO BOTH TOLD ME AT SEPARATE TIMES THAT MY AC BEING ON MADE THE PROBLEM WITH MY ENGINE WORSEN. MY MECHANIC ACTUALLY TOLD ME TO NOT TURN ON MY AC AS I WAS DRIVING IT OUT OF HIS GARAGE TO TAKE TO A CHEVY DEALER. AN ADVISOR AT THE DEALER INFORMED ME THAT THE TWO, THE ENGINE AND THE AC, ARE APART FROM EACH OTHER AND THE AC SHOULD NOT BE AFFECTING THE ENGINE IN THIS MANNER. AFTER THE LABOR ON MY CAR WAS COMPLETE I IMMEDIATELY NOTICE THE SAME ROUGH SHAKE WITHIN THE ENGINE AND THE LOUD SOUND COMING FROM THE AREA WHERE THE AC IS HOUSED THAT SOUNDS LIKE SOMEONE IS KNOCKING ON A DOOR OR PLAYING DRUMS OR EVEN AS IF A TRAIN IS GOING BY ON THE TRACKS. THIS WOULD HAPPEN EVERY TIME I TURNED MY AC OR HEAT ON WHETHER I WAS STATIONARY, IN MOTION, ON A CITY STREET, OR HIGHWAY. I WAS SO ACCUSTOMED TO THIS THAT I HAD NEVER THOUGHT IT MAY BE ABNORMAL BECAUSE I NEVER HAD A VEHICLE WITH AUTO STOP, WHICH IS WHAT I FIRST THOUGHT I WAS EXPERIENCING. THE PISTON JOB WAS A $6,000 JOB. FORTUNATELY, I DID NOT HAVE TO PAY THAT AMOUNT. MY CAR WAS AT 61,263 MILES WHEN I HAD TO GET IT SERVICED. I TRULY BELIEVE THAT THIS ISSUE IS A SAFETY RISK NOW BEING THAT IT IS STRAINING ON THE ENGINE AND POSSIBLY THE REASON WHY THE CYLINDER #1 FAILED FOR NO REASON WHEN MY CAR IS MAINTAINED AND NOT NEGLECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141145October 17, 2018
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING MY RADIO STARTS TO FLASH ON/OFF, STABILITRAK, CHECK ENGINE LIGHT FLASHES ON THE DASHBOARD. WHILE MAKING A LEFT TURN THE STEERING WHEEL BECAME STIFF. IF I DIDN'T HAVE CONTROL OF MY CAR I WOULD'VE HIT THE CURB AND/OR ANOTHER CAR. ALL WHILE MY KIDS WERE IN THE VEHICLE. I HAVE READ OTHER COMPLAINTS DEALING WITH THE SAME ISSUE, WHY HASN'T THIS BEEN ISSUED AS A SAFETY RECALL YET????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140538October 16, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHILE DRIVING ON THE INTERSTATE AROUND 70MPH, THE RADIO AND DASH LIGHTS FLICKERED ON AND OFF, AND THE SERVICE STABILITRAK LIGHT CAME ON THE DASH. IT APPEARS TO BE THE SAME ISSUE AS SB-10057574-8899.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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