Chevrolet Colorado Complaints

411 consumer complaints on file.

#11519292April 27, 2023
SERVICE BRAKES
Locking brakes on the front driver side. Been to the dealer for 5 times for same problem. The problem started 5 days after buying the car and happened several times since than even after having the vehicle service by the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518967April 25, 2023
STEERING, ELECTRICAL SYSTEM
When I stop and try to turn key off it does not turn to off. Have to turn back on and try shifting neutral and back to park. Then try straightened wheel and eventually key will go to off position and take out key. Started few days ago intermittently and now more often. Mileage is 36317 so warranty if expired. I will not pay dealer for analysis since it should be covered under engine. Also have seen 100s of complaints with this online for 2016 thru 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518352April 21, 2023
UNKNOWN OR OTHER
A very long menu with text is shown in the cluster instrument and is not limited to less text while driving. This menu is in the settings and about function and it lists 30-40 pages of legal and policy terms that can be read while driving and can distract the driver. This menu should show limited text while driving to avoid driver distraction. I brought this up with the manufacturer and got the feedback "working as designed" It appears this design needs to be changed to avoid driver distractions while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518351April 21, 2023
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I like to have metric units active in my vehicle and this Colorado enables me to switch to metric (i.e. 24h clock, temperature in Celsius, mileage in km,...) It is my understanding that, in the US, this function is allowed but the current speed must also always be displayed somewhere. This is not the case. When switching to metric ALL units everywhere switch to metric, also the current speed is not shown anywhere in miles, so I can never make sure that I am not exceeding the speed limit. It also affects the cruise control function as, also there, I can not see the speed in miles per hour. I have brought up this topic to the manufacturer and was told "working as designed" I think this needs to be addressed with the manufacturer and a SW update needs to be released to keep at least one display always on miles when going to metric units.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518349April 21, 2023
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
This is a driver distraction report about Apple CarPlay which likely occurs in the same way in every other vehicle with Apple CarPlay. (Since CarPlay and Android Auto become more and more common a special category should probably be created to enable customers to report safety critical topics) Since iOS14 Apple has switched off the simple map scrolling and zooming functions and made it a big effort to change anything on the map while driving. During the time to zoom and move the map I am constantly distracted from looking at the street which leads to dangerous situations in thousands of cars every day multiple times. Apple is not reachable for a topic like this Before iOS14 I could simply move the map and zoom in and out like I can on the phone itself: very intuitive and fast. Since iOS 14 this function has changed: now I am not able anymore to zoom and move the map easily. I have to touch the screen, wait about 750ms for new Plus and Minus Zoom buttons to appear: Only then can I zoom and and out of the map. The delay of these buttons to appear is dangerous and takes my attention away from looking at the street to then click again on plus or minus. But I can still not move the map easily! I have to again touch the screen, wait for about 750ms again for the buttons to appear which then show me also a "move" button to enable the move function. Once the move function is activated I get 4 more buttons on each side of the map (north, east, south, west) where I can touch on to move the map into the corresponding direction. It is not easy to move the map around as I constantly have to coordinate my eyes, fingers and mind to hit the right button and hit it multiple times to make the map move to where I want it to be - while driving this is not easy at all and takes again and again a lot of my attention away from looking at the street. I think it is dangerous and safety critical and needs to be addressed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518348April 21, 2023
UNKNOWN OR OTHER
This is a driver distraction report about Apple CarPlay which likely occurs in the same way in every other vehicle with Apple CarPlay. (Since CarPlay and Android Auto become more and more common a special category should probably be created to enable customers to report safety critical topics) Since iOS14 Apple has switched off the simple map scrolling and zooming functions and made it a big effort to change anything on the map while driving. During the time to zoom and move the map I am constantly distracted from looking at the street which leads to dangerous situations in thousands of cars every day multiple times. Apple is not reachable for a topic like this Before iOS14 I could simply move the map and zoom in and out like I can on the phone itself: very intuitive and fast. Since iOS 14 this function has changed: now I am not able anymore to zoom and move the map easily. I have to touch the screen, wait about 750ms for new Plus and Minus Zoom buttons to appear: Only then can I zoom and and out of the map. The delay of these buttons to appear is dangerous and takes my attention away from looking at the street to then click again on plus or minus. But I can still not move the map easily! I have to again touch the screen, wait for about 750ms again for the buttons to appear which then show me also a "move" button to enable the move function. Once the move function is activated I get 4 more buttons on each side of the map (north, east, south, west) where I can touch on to move the map into the corresponding direction. It is not easy to move the map around as I constantly have to coordinate my eyes, fingers and mind to hit the right button and hit it multiple times to make the map move to where I want it to be - while driving this is not easy at all and takes again and again a lot of my attention away from looking at the street. I think it is dangerous and safety critical and needs to be addressed from NHTSA's side to Apple.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517312April 16, 2023
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
I have 2021 Chevy Colorado pickup truck. Put the truck in park and unable to turn off and remove the key. This is the third time this has happened this week . The first two times I moved the shifter from park to drive and back and it released. The last time I had to sit in my drive way for twenty minutes with the truck running before I could turn the key to shut off the truck. This is a very dangerous situation if there was every an emergency and not being able the shut off the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514276March 28, 2023
ENGINE
Gear shifter won't recognize the truck is in park. When attempting to turn off vehicle accessories stay on and key will not come out. Dealer replaced my shifter today and the third time parking after being fixed, the issue remains.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509523February 28, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I purchased a new 2022 Chevy Colorado LT in January. When driving home and it got dark I used the dimmer to see better. When using the dimmer all of the radio dials turn completely off / dark (not illuminated at all). I drove off the road, looking down trying to find them. I notified the dealership the next day. They had the vehicle for about a week and told me it was fixed. I went to pick it up but it was not. They kept it, tried to fix it again then stated it is how it is supposed to be. I opened a case with GM. They assured me it would be fixed. I brought it to another dealership. They replaced the radio and told me it was fixed and it was not. They took the truck in again for a week. This is now 3 times the truck has been in. Everyone (dealership and GM) telling me it is not right and should be fixed. They are now telling me it is operating as designed. They are saying there is nothing else they can do under the warranty. It is absolutely ridiculous. The radio dials are not illuminated at night if you use the dimmer at all. This issue is specific to all LT Colorado models The Z71 Colorado General Motors Corporation 100 Renaissance Center, P.O. Box 431301 Detroit, MI 48265 (313) 556-5000 If you have any questions or concerns, please contact the BBB assigned to your complaint: BBB of Detroit & Eastern Michigan 20300 W. Twelve Mile Rd Suite 202 Southfield, MI 48076- 6409 1- 866-788- 5706 Better Business Bureau® 2/28/23, 1:37 PM File Complaint against General Motors Corporation | Better Business Bureau https://www.bbb.org/file-a-complaint/0332-4005/form 2/3 issue is specific to all LT Colorado models. The Z71 Colorado model radio (which is identical) does not do this. I requested they used this radio as it is the same (just a different part number). They are stating they need a GM Supervisor or Engineer approval. GM has tried to fix this issue 3-4 times and had my truck for almost 30 days and is now refusing to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507983February 18, 2023
POWER TRAIN
I purchased the vehicle in October 2021. Through the 2021/2022 Michigan winter - no issues. This 2022/2023 winter, an issue has occurred. When breaking, prior to coming to a complete stop, the vehicle shifts down hard with two clunks. On a slippery surface, it causes the truck to slide a bit - as though the wheels are close to locking-up. I took the truck to Art Moehn Chevrolet in Jackson, Michigan. They received a letter from GM stating this is normal. See attached. This problem only occurs in freezing temperatures and when first driving the vehicle. In warmer temperatures, or after the truck has warmed up in freezing temperatures, the problem lessens or goes away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504603January 31, 2023
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2021 Chevrolet Colorado. The contact stated that the instrument panel went blank while driving. Additionally, the navigation system was inoperable for approximately 15 minutes. The contact turned the system to the off position, but the system failed to regain function. There was no warning light illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504585January 31, 2023
LANE DEPARTURE: WARNING, UNKNOWN OR OTHER
2021 colorado has a low to almost non existent turn signal chime and lane departure chime even with the radio off or very low. There's no way to adjust the vehicles audio chimes. 2021 colorodo with approximately 11k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501605January 13, 2023
VISIBILITY/WIPER
Windshield Wipers In-Op. Driving In Heavy Traffic At Highway Speed. Down Poor Started And Windshield Wipers Failed To Operate Nearly Causing Accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501191January 11, 2023
ELECTRICAL SYSTEM
The truck only has 12,009 miles on it we purchased it new in November 2021. Now the fuel gage only shows Full regardless of the amount of gas in the tank. Also when we try to fill the tank the gas pump keeps stopping as if the tank is full even when the tank is not. We are extremely uncomfortable to travel any distance. The dealership looked at the issue and said everything checked out ok. It is NOT ok.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492888November 9, 2022
EXTERIOR LIGHTING
I'm reporting a safety issue with the head lights on this vehicle, 2021 Chevrolet Colorado LT. The low beam head lights are woefully insufficient for night driving. The light emitted is non-existent with any light from oncoming vehicles. This is well known buy other owners of this model truck, and immediately noticeable to anyone who has driven my own vehicle. I have tried 2 different types of bulbs to improve the situation with no improvement. There are upgraded lights available as an option if you order the vehicle that way, but most models on the lot do not have this option. The cost to have the vehicle retro-fitted with the optional headlights is well over $1000. in parts and labor. I have owned older vehicle with the same style /strength blubs with no issue, but this vehicle is dangerous to drive at night with the standard headlights, especially in inclement weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488484October 8, 2022
STRUCTURE:BODY
Purchased truck Sept 30th, 2022. I drive home from the dealership that evening during a heavy rainstorm. Two days later I went to remove front passenger floor mat to put in all weather mats I noticed the carpet floor mat was damp and underneath the mat was wet. I felt the water direction towards the front tire wall area. Truck is back at dealership to determine cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484356September 14, 2022
POWER TRAIN
I have taken my vehicle into the shop twice for an issue with the transmission. The first time they did a software update on the vehicle. They said that that would fix the issue. The vehicle was working fine for a week I took the vehicle back to the shop because it was making a clunking noise again when I put it in reverse. I recorded the incident of the clunking noise and I provided it to the service manager. They kept the vehicle for two days and stated that they were unable to replicate the issue. Even though I sent them a video they tried to tell me that it is normal for the vehicle to make a clunking noise when put in reverse. Upon further investigation online and speaking with people that know how to work on cars they stated to me that that is not normal. I have determined that multiple other Colorado’s have had this issue based on what I found online at this point in time Chevy need to do something about this or refund my money.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481235August 25, 2022
TIRES
The contact owns a 2022 Chevrolet Colorado equipped with Goodyear Tires. Tire Line: Wrangler Duratrac, Tire Size: LT265/65/R17. The contact stated that he noticed that while driving on wet pavement, both rear driver and passenger side tires would brake lose and spin upon acceleration from a complete stop without warning. The tires had yet to be diagnosed or repaired. The manufacturer nor the dealer were notified of the failure. The failure mileage was approximately 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478503August 9, 2022
EQUIPMENT:ELECTRICAL:INFOTAINMENT
I have had multiple instances where the "infotainment" center as well as electronic components on my dash have shut down completely while driving. The truck stays running while it does this. The electronics then take a few minutes to "reboot" and then return to normal. I have had my truck to the dealership twice for this issue and I was told they did not find a problem and could not replicate it. I also contacted Chevrolet and they simply recommended I take it to a dealership to be evaluated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469125June 14, 2022
ELECTRICAL SYSTEM, POWER TRAIN, AIR BAGS
The contact's partner owned a 2022 Chevrolet Colorado. The contact stated that upon placing the vehicle into park, he went into a store while his partner remained in the vehicle with the engine running. The vehicle began to roll back as an abnormal, whining sound began to emit from the transmission. As the vehicle began to roll over a curb and into some grass, the passenger attempted to exit the vehicle but was unsuccessful. The vehicle continued to roll back as the vehicle into the telephone pole which caused the vehicle to come to a stop. The air bags did not deploy upon impact. The contact stated that the air bag, seat belt, and the service safety restraint warning lights appeared on the instrument panel. The passenger was taken to the hospital by ambulance where she was treated for a head and neck injury. A police report was filed. The contact was able to secure the damaged front passenger side door with a bungee cord and drove the vehicle home. The manufacturer was notified about the failure and a report was filed; a resolution of the failure had yet to be determined. The vehicle had yet to be diagnosed for the cause of the failure; however, upon investigation, the contact believed that the failure was the result of a park to reverse defect. The vehicle had been deemed a total loss by an insurance adjuster and was destroyed. The failure mileage was approximately 7,950.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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