Cadillac XT6 Complaints

68 consumer complaints on file.

#11495587December 1, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The rear camera is not working properly. Rear camera is necessary for the driver to help prevent hitting unseen subject behind the car. Let say if there is a 2 years old kid playing in the back of my car, I wouldn't see the kid. I brought the car to the dealership for the 3rd time to get it fixed. But it seems like the problem still occurs. The issue first appeared in after a month of purchase (with about 600 miles on it)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492596November 7, 2022
UNKNOWN OR OTHER
I was driving south on I75 approximately one mile north of the University Exit at 2:30 PM at approximately 70 MPH when I heard a very loud bang (almost like a gunshot). I quickly surveyed the vehicle (and noted there were no other vehicles around me) while keeping it under control when I heard a second loud Bang, it was about 1-2 seconds after the first Bang. I heard a loud rushing noise after the second bang, that's when I suspected a shattered Sunroof. I exited I75 at University and inspected the damage. The Sunroof was shattered. It was fortunate that I had the sunscreen closed when the Sunroof shattered otherwise, I would have been showered with flying glass and/or lost control of the vehicle. I filed a Warranty Claim with Cadillac which was rejected a week later. I covered the cost of repair via my vehicle insurance using Crestview Cadillac to do the repair work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492543November 7, 2022
ENGINE
The vehicle was driven into low water and the belief is tha vehicles near this vehicle created a wake which caused the engine to die. The dealer that has the vehicle advised that another vehicle same make and model need an engine replaced. For both vehicles there was no water intrustion into the passanger compartment. The water did not even come up to doors. The engine is being replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489768October 18, 2022
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2022 Cadillac XT6. The contact stated that while parking in a parking space with her great nephew in a booster seat on the rear passenger seat, she depressed the brake pedal and shifted into park. However, upon releasing the brake pedal, the vehicle accelerated unintendedly, hit a pole, and crashed into an unoccupied vehicle located on the other side of the pole. The contact stated that upon depressing the brake pedal and shifting into reverse, the vehicle accelerated unintendedly and crashed into an unoccupied vehicle parked behind her vehicle. The air bags did not deploy. The contact and her great-nephew were transported to her residence with the assistance of police patrol. The contact later sought medical assistance and was informed that she had sustained muscle spams from the upper body to the chin and headaches. The contact's great-nephew did not sustain any injuries. A police report was filed. The dealer was notified of the failure. The vehicle was towed to the dealer's autobody repair shop, Les Stanford Body Shop (24825 Trowbridge St, Dearborn, MI 48124). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 5,829.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11489149October 13, 2022
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
Side view mirrors do not open when you start driving the car. They can only be manually opened by a small button on the door which is hard to find. It is easy to start driving the car with no side view mirrors and not realize you have no mirrors until they are needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487740October 3, 2022
POWER TRAIN
When the car was put in Reverse Gear, the car was still moving forward and not moving backwards. I tried it multiple times, but it was still moving forward. There was a car in front of my car and since the car was expected to go backwards, this issue put the safety at risk as I could hit the car in front. This issue does not happen every time I do reverse. I bought the car on 1st October and notice the issue on 2nd October 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433433September 18, 2021
UNKNOWN OR OTHER
The Sunroof popped and shattered. I was on the highway with very light traffic - cars were at least 200 feet apart - when I heard a loud boom and then felt and saw the sunroof cover start vibrating. It was not the small smack of a rock - it was a loud pop and I wondered if my muffler had just fallen off the car. But when the sunroof started vibrating I knew that my sunroof was gone. I had not opened the sunroof that day, which is rare for me since I like to have the sun shining through, therefore, no glass fell into the car. Since there was no one behind me I do not think glass flew into traffic behind me. It was a normal, hot September day in Texas, nothing abnormally hot or cold. I have not changed or altered any stereo or other equipment in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421817June 22, 2021
SERVICE BRAKES
Front brake vibration, alarming grinding/rubbing/screeching sound each and every time service brakes are applied. Dealer claims this is a known GM problem with no fix available. I have purchased two Cadillacs Xt6 and Xt5 May 2021. Both vehicles have the same problem. Wife will not drive the new Cadillac. Service bulletin published sbout this same problem, December 2020. Still no resolution, June 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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