Cadillac DTS Complaints

527 consumer complaints on file.

#10579217April 11, 2014
ENGINE
TL* THE CONTACT OWNS A 2005 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 6/17/14*CN U8PDATED 8/21/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579276April 11, 2014
EXTERIOR LIGHTING:HEADLIGHTS, ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS INTERMITTENTLY FAILED. THE CONTACT ALSO INDICATED THAT THE VEHICLE STALLED OCCASIONALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578580April 9, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT ENGINE OIL LEAKED INTO THE EXHAUST SYSTEM AND CAUSED THE EXHAUST TO SMOKE. THE DEALER ADVISED THE CONTACT THAT THE OIL PAN COVER AND GASKET NEEDED TO BE REPLACED THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,605 AND THE CURRENT MILEAGE WAS 87,100.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10577080April 3, 2014
AIR BAGS
SUBJECT VEHICLE READ ENDED SUV THAT WAS STOPPED FOR A STOP LIGHT. VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGE AND WAS DECLARED A TOTAL LOSS BY THE INSURANCE COMPANY. NONE OF THE AIR BAGS DEPLOYED. DRIVER WAS BADLY INJURED AND IS STILL IN A COMA. PASSENGER RECEIVED MINOR INJURIES. VEHICLE IS STILL AVAILABLE FOR INSPECTION AND WILL BE FOR APPROXIMATELY ONE WEEK. *TR
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10576475April 1, 2014
ELECTRICAL SYSTEM
THIS PROBLEM - THE CAR DIES AND I LOSE ALL POWER ASSISTED FUNCTIONS LIKE STEERING AND BRAKES - HAS HAPPENED MULTIPLE TIMES, PROBABLY TWO DOZEN, OVER A PERIOD OF TIME BEGINNING SOME TIME IN 2006, WITH MODEL YEARS 2000, 2001, AND 2006 SEDANS. SINCE 1995 I HAVE DRIVEN ONLY CADILLAC. IT OCCURS ONLY WHEN I'M STOPPED, OR ROLLING AT A SLOW SPEED, AND THEN BEGIN TO ACCELERATE THE CAR, SUCH AS HAS HAPPENED MANY TIMES WHEN I'M IN A NON-RAISED CENTER MEDIAN ATTEMPTING A LEFT TURN AGAINST ONCOMING TRAFFIC (I HAVE LEARNED TO LEFT LOTS OF ROOM NOW). I HOPE I, OR SOMEONE ELSE IN A CADILLAC, WON'T HAVE TO DIE OR BE SERIOUSLY INJURED BEFORE THEY ADMIT THIS PROBLEM IN THEIR FLAGSHIP VEHICLE. I CALLED GM'S 'IGNITION SWITCH RECALL' LINE AND WAS TOLD THAT THIS SOUNDS EXACTLY LIKE THE PROBLEM IN THE OTHER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576514April 1, 2014
ELECTRICAL SYSTEM, SEATS
CONNECTOR UNDER FRONT PASSENGER SEAT MELTED DUE TO SOME SORT OF HIGH CURRENT PROBLEM. FROM WHAT I READ ON THE CADILLAC FORUM, THIS IS AN OBVIOUS DESIGN FLAW. SEE HTTP://WWW.CADILLACFORUMS.COM/FORUMS/CADILLAC-DTS-FORUM-2006-THROUGH-2012/285451-HEATED-SEATS-PARKING-SENSORS-STOPPED-WORKING.HTML#POST3288711 I AM CONCERNED THAT THIS MAY CAUSE A FIRE AS THE MODULE IS LOCATED DIRECTLY UNDER THE FRONT PASSENGER SEAT CUSHION. CONNECTOR PART 15326110 WAS REPLACED. THIS MELTED CONNECTOR PROBLEM CAUSES (1) HEATED SEATS TO STOP OPERATING, (2) FRONT & REAR PARKING ASSIST TO STOP OPERATING, AND (3) AC THERMOSTAT TO OPERATE UNPREDICTABLY, E.G., HEATER WILL WARM CAR UP TO SET TEMPERATURE, E.G., 72 DEGREES, THEN THE AC WILL KICK ON TO COOL THE CAR...NOT DESIRABLE ON A COLD WINTER DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576539April 1, 2014
VISIBILITY/WIPER
I WAS DRIVING DOWN THE HIGHWAY AT 65 MPH AND SUDDENLY I SAW A FLASH OUT OF THE CORNER OF MY EYE OVER MY HEAD FOLLOWED BY A TREMENDOUS "BOOM" ABOVE ME. THE SUNROOF THEN DISINTEGRATED INTO MANY SHARP SHARDS AND RAINED AROUND THE DRIVER AND PASSENGER GETTING INTO THE SHIFTING MECHANISM, ELECTRIC SEATS, SEATBELT CONNECTORS AND ALL OVER THE PASSENGERS. THERE WAS NO IMPACT AND THE SUNROOF BLEW UP AND OUTWARDS FROM THE INSIDE OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576089March 31, 2014
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
THE CADILLAC DTS 2008 WOULD NOT START.. HAD DTS TOWED TO FOREMAN-BLAIR GM DEALERSHIP.. 896382 SCAN FOR CODES NONE FOUND NO FUEL PRESSURE NO VOLTAGE AT CIRCUIT TO FUEL PUMP NO VOLTAGE BURN CONNECTOR AT FUSE BOX REPLACE BOX C MULTI POINT INSPECTION THE RELAY 19116057 GOT HOT AND BURN CONNECTOR AT FUSE BOX AND MELTED THE FUSE BLOCK 19116816 WHICH IS LOCATED UNDER THR BACK SEAT,, THAT MIGHT SET THE CAR OF FIRE.. THIS NOT THE FIRST TIME THIS HAS HAPPEN ON DTS CAR THERE ARE MORE ON THE INTERNET THAT HAD THE SAME PROBLEM,,, I NEED TO GET MY MONEY BACK $735.18 , BECAUSE THIS WAS NOT MY FOUGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575477March 29, 2014
ENGINE
OIL SMELL FUMES COMINING FROM THE HEATER VENTS. SO BAD AT TIMES WE HAD TO GET OUT OF THE CAR. HAVE TAKEN THE CAR TO TWO DIFFERENT CADILLAC DEALERS AND HAVE BEEN TOLD THEY COULD NOT FIND ANYTHING. I HAVE HAD THE ENGINE LIGHT COME ON CODE P0411 AND IT WENT OUT. TOOK IT TO THE DELEAR AND THEY RESET THE COMPUTER. ON MARCH 2ND THE LIGHT CAME ON AGAIN AND WENT OUT THE NEXT DAY. I WAS TOLD NEXT TIME THE I GOT THE SMELL TO GO DIRECTLY TO ANY GM DELEAR. I HAD TAKEN MY WIFE TO THE DOCTOR IN NATICK MASS AND WE GOT THE FUMES AND I WENT TO LONG CADILLAC WHICH I WAS TOLD TO DO ONLY TO FIND OUT THEY MOVED TO WESTBORO MASS. A FORMER TROBULE SHOOTER FOR GM WHO USED TO WOREK FOR FROST CADILLAC UNTIL THEY LOST THEIR FRANCHISE TOLD MY SON THIS IS A COMMON THING WITH 2006 TO 2010 CADILLACS AND IF THIS IS THE CASE THE MOTOR HAS TO COME OUT OF THE VEHICLE SO IT CAN BE RESEALED. I HAVE A FEW MONTHS LEFT ON MY BUMBER TO BUMBER WARRANTY AND IT SEEMS THAT GM IS STALLING ME UNTIL THE WARRANTY RUNS OUT. I HAVE SENT TWO LETTERS TO GM ONE WAS TO THEIR PRESIDENT AND ALL I WOULD GET IS A NICE PERSON WHOM SEEMED THEY WERE INTERESTED BUT NOTHING WAS EVER DONE BY THEM EXCEPT MAKE AN APPOINTMENT AT THE CADILLAC DEALER. MY CAR HAS 64,000 ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573360March 19, 2014
SERVICE BRAKES, POWER TRAIN, STEERING
ON 3/11/2014 YOUR OFFICE RESPONDED TO MY INQUIRY ON 3/11/2014 CONCERNING THE ABOVE VEHICLE. IN YOUR RESPONSE YOU STATED I WOULD HAVE ACCESS TO A REPORT WITHIN 72 HOURS @ HTTPS://WWW-ODI.NHTSA.DOT.GOV/VEHICLECOMPLAINT/. UPON ACCESSING THIS SITE THERE IS NO WHERE TO INPUT THE ODI NUMBER THAT YOU STATED WOULD GIVE ME ACCESS TO THE STATUS OF THE COMPLAINT. PLEASE ADVISE AS I INTEND TO PURSUE THIS ISSUE FURTHER UNTIL THE VEHICLE HAS BEEN REPAIRED OR REPLACED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568461March 13, 2014
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
2006 CADILLAC DTS. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHT PROBLEMS. *SMD THE CONSUMER NOTICED WHILE DRIVING AT NIGHT, THE HEADLIGHTS FLICKERED AND EVENTUALLY WENT OUT. THE CONSUMER HAD TO TURN OFF THE SWITCH AND TURN IT BACK ON AGAIN, IN ORDER FOR THE LIGHTS TO COME BACK ON. HE HAD TO REPEAT THE PROCEDURE OVER AND OVER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568491March 11, 2014
STEERING, POWER TRAIN, SERVICE BRAKES
ENGINE STOPPED. ALL POWER EQUIPMENT CEASED TO FUNCTION. I WAS ABLE TO GET TO THE SIDE OF THE FREEWAY. PUT THE CAR IN NEUTRAL, TURNED THE KEY AND THE CAR STARTED AND CONTINUED FOR THE DURATION OF THE 200 MILE TRIP. THE SECOND TIME APPROXIMATELY THREE WEEKS AGO MY WIFE WAS DRIVING IN HEAVY CITY TRAFFIC WHEN THE SAME PROBLEM OCCURRED AND SHE LOST THE USE OF ALL POWER EQUIPMENT. SHE WAS ABLE TO PUT THE CAR IN PARK AND GET IT STARTED AGAIN WITHOUT INCIDENT. I CALLED GM COMPLAINT DEPARTMENT. THEY INSTRUCTED ME TO TAKE THE CAR TO A DEALERSHIP AND HAVE A DIAGNOSTIC TEST DONE ON IT. THIS WAS DONE AND NOTHING WAS FOUND TO BE WRONG WITH THE VEHICLE. I AGAIN CALLED CADILLAC COMPLAINT DEPARTMENT AND OPENED A CASE. THIS TIME I WAS TOLD TO TAKE THE CAR BACK TO THE DEALERSHIP AND ASK THE SERVICE DEPARTMENT TO RECHECK IT. I INFORMED THEM I HAVE THE DIAGNOSTIC REPORT SHOWING NOTHING WRONG WAS FOUND. THEY SUGGESTED I TAKE IT BACK AND HAVE THE SERVICE PEOPLE DRIVE THE CAR. THIS DIDN'T MAKE ANY SENSE BECAUSE I DON'T KNOW WHEN AND WHERE THE PROBLEM WILL OCCUR AGAIN. WHAT WAS I TO DO FOR A CAR WHILE THE DEALERSHIP HAD MINE? I INQUIRED OF THE CADILLAC REPRESENTATIVE IF THIS CAR MAY HAVE THE SAME IGNITION AS THE CARS CURRENTLY BEING RECALLED BY GM. THEY WERE UNABLE TO ANSWER THAT QUESTION. THEY FINALLY STATED THE ONLY REMEDY WAS TO TAKE IT BACK TO THE DEALERSHIP. IF THIS PROBLEM OCCURS AGAIN SOMEONE COULD EASILY GET INJURED OR KILLED. I WOULD APPRECIATE ANY ASSISTANCE YOU CAN GIVE ME ON HOW TO RESOLVE THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564343February 14, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I STARTED THE CAR, APPLIED THE BRAKE, PUT IT IN DRIVE AND BEGAN TO PULL OUT OF PARKING SPACE. I APPLIED THE BRAKES AND THE PEDAL HIT THE CARPET. I BUMPED THE CAR IN FRONT OF ME. NO DAMAGE. I TOWED THE CAR TO A GARAGE AND THEY FOUND THAT THE BRAKE LINES, 2 OF THEM HAD RUSTED THRU AND THERE WAS DAMAGE TO A THIRD. THE FRONT CALIPERS ARE ALSO SO RUSTED OUT THAT THEY CANNOT BE ADJUSTED TO BLEED THE LINES AND THE MASTER CYLINDER IS LEAKING. THE ENTIRE SYSTEM IS RUST EFFECTED. THE CAR IS A MASSACHUSETTS CAR I JUST TRANSPORTED TO CALIF. GM SHOULD BE RESPONSIBLE FOR THESE FAULTY VEHICLES AND BRAKE PROBLEMS. TO COMPLETELY REPLACE THE BRAKE LINES WILL COST THOUSANDS. THIS IS A MAJOR SAFETY ISSUE. IF IT HAD HAPPENED AT HIGHWAY SPEEDS, IT WOULD HAVE BEEN VERY SERIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562144January 29, 2014
EXTERIOR LIGHTING
WHILE DRIVING ON THE INTERSTATE AT NIGHT AT 70 MPH, BOTH HEADLIGHTS FLICKERED THEN TURNED OFF. THE LIGHTS CAME BACK ON AFTER CYCLING TO AUTOMATIC LIGHT CONTROL SWITCH OFF THEN BACK ON. A FEW MINUTES LATER, THEY TURN OFF AGAIN. THIS DANGEROUS SITUATION HAS REPEATED NUMEROUS TIMES TONIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560782January 21, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED. THE CONTACT CRASHED INTO CEMENT WALL AS A RESULT. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 111,730. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10558918January 7, 2014
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT ON I-70 MY HEADLIGHTS WHEN OUT. I PULLED OFF THE ROAD FOR A MINUTE OR SO AND THEY STARTED WORKING. OCCASIONALLY THEY WILL BLINK AND THEN SETTLE DOWN. IN INVESTING THIS ON THE COMPUTER I DISCOVERED THIS HAPPENS FREQUENTLY ON THIS MODEL. I THINK THE MFG. SHOULD ANNOUNCE A RECALL ON THIS DEFECT. VISUALIZE DRIVING AT 65 MPH IN TOTAL DARKNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558200January 2, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE FAILURE WAS RECURRING HOWEVER, THE DEALER WAS UNABLE TO CORRECT THE ISSUE BECAUSE THE FAILURE WOULD ONLY RECUR INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 127,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557887December 30, 2013
ELECTRICAL SYSTEM, SEATS
WHILE DRIVING THE VEHICLE DOWN THE ROAD WITH THE HEATED SEAT (DRIVERS SIDE) ON, I BEGAN TO NOTICE A BURNING SMELL AND SMOKE COMING FROM THE PASSENGER SEAT AREA. STOPPED THE VEHICLE TO INSPECT TO FIND A SMOLDERING WIRING HARNESS AND MODULE, THERE WAS A SMALL FLAME. THE FLAME WAS EXTINGUISHED. THE VEHICLE WAS THEN TURNED OFF AND BROUGHT TO A GM DEALERSHIP THAT DIAGNOSED IT AS HAVING A BAD CONNECTOR. DEALERSHIP ALSO STATED THAT THIS IS A COMMON ISSUE ON THESE CARS. IN ORDER TO FIX THIS AND MAKE IT SAFE IT REQUIRED THE MODULE UNDER THE PASSENGER SEAT AND THE CONNECTOR TO BE REPLACED. WAS INFORMED THAT THE NEW MODULE IS AN IMPROVED DESIGN THAT SHOULDN'T HAVE THE SAME ISSUE. ALL SERVICE WAS PERFORMED AND THE VEHICLE AND ACCESSORIES IS NOW FUNCTIONING AS THEY SHOULD. *TR ....UPDATED 09-03-14 *BF UPDATED 09/8/2014 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10557034December 23, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT BOTH THE REAR DRIVER AND PASSENGER SIDE LAP-SHOULDER BELTS FAILED TO LATCH. THE CONTACT MENTIONED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553559November 23, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I STARTED TO SMELL SMOKE IN THE CAR, I SHUT THE ENGINE, THE SMOKE WAS COMING FROM UNDER THE BACK SEAT. I REMOVED THE BACK SEAT, AND SMELLED THE FUSE BOX, AND OPENED THE FUSE BOX COVER, AND I FOUND THAT TWO RELAYS WERE VERY HOT, AND ONE OF THEM WAS BURNED, AND MELTED ALL THE WAY INTO THE BOTTOM OF THE WHOLE FUSE BOX BLOCK. I HAD THE WHOLE FUSE BLOCK REPLACED THE PART ALONE WAS $225.71 PLUS INSTALLATION. A YEAR LATER SAME EXACT THING HAPPENED, I WENT TO THE DEALER, AND I WAS TOLD THAT THERE IS NO RECALL ON THIS FUSE BLOCK. SO I GUESS I HAVE TO DO THIS ALL OVER AGAIN IF I WANT TO DRIVE THIS VEHICLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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