Cadillac DTS Complaints

527 consumer complaints on file.

#10628090August 25, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT WAS AFRAID TO DRIVE THE VEHICLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627423August 22, 2014
ELECTRICAL SYSTEM
YOU ALREADY SHOW RECALL INFORMATION ON 2007 CADILLAC DTS FOR IGNITION KEY SAFETY PROBLEM BUT I WOULD LIKE TO COMPLAIN THAT GM TELLS ME IN THEIR RECALL LETTERS THAT THE PARTS TO FIX THIS ARE NOT AVAILABLE. ON CALLING THEM AND POSING THE QUESTION WHETHER GM IS BACK-LOGGED HAVING TO MAKE SO MANY PARTS TO FIX THE ISSUE OR IF IT IS THAT THEY DO NOT HAVE A 'FIX' YET, GM SAID THEIR ENGINEERS ARE WORKING ON IT AND HAVE NOT DETERMINED A FIX YET, THEREFORE NOT KNOWN WHAT PARTS THEY WILL NEED. IT PUTS OWNERS IN A POSITION WHERE THEY MUST PLAY RUSSIAN ROULETTE. SINCE BOTH MY 2007 DTS AND MY 2001 DEVILLE ARE ON LATEST RECALL LIST I DON'T HAVE A SAFE CAR TO DRIVE UNTIL GM REPAIRS THESE OR ELSE I MUST PURCHASE ANOTHER VEHICLE (NOT GM) TO HAVE SOMETHING SAFE TO DRIVE. I HAVE DETACHED EACH CAR'S IGNITION KEY FROM KEY RINGS SO THAT NOT EVEN THE FOB IS ATTACHED. HOWEVER, APPEARS THAT THIS MERELY SERVES TO DIMINISH THE POTENTIAL THAT IN AN ACCIDENT THE KEY MIGHT NOT BE AS LIKELY TO SLIP FROM 'RUN' POSITION TO TURNING THE CAR OFF COMPLETELY, LEAVING ME WITH NO POWER STEERING, POWER BRAKES AND POSSIBILITY AIRBAGS WON'T DEPLOY. GM HAS INSTRUCTED ITS DEALERSHIPS THAT THEY MAY NOT SELL ANY VEHICLE IN THIS RECALL UNTIL IT IS REPAIRED, SO THE CARS ARE, IN ESSENCE, WORTHLESS UNTIL THAT HAPPENS AND CAN NOT EVEN BE USED FOR TRADE-IN PURPOSES. I SUSPECT THEIR COMPETITOR AUTO MANUFACTURERS ARE FULLY AWARE OF THE SITUATION AND WOULD NOT RELISH ANY GM TRADE-INS THAT, DUE TO LIABILITY POTENTIAL, THEY COULD NOT SELL ON TO ANYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627544August 22, 2014
ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE MONITORING SYSTEM STAYS ON EVEN WHEN TIRES ARE PROPERLY INFLATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626992August 21, 2014
STEERING, TIRES, AIR BAGS
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED, CAUSING THE VEHICLE TO SPIN AND CRASH INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10627248August 21, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626558August 20, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM ); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/03/14*LJ UPDATED 3/10/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626274August 19, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626283August 19, 2014
ELECTRICAL SYSTEM
RECEIVED NOTICE OF GM RECALL 14299 ON 8/18/14. FURIOUS THAT THE PARTS TO REMEDY THIS PROBLEM ARE SAID TO BE UNAVAILABLE AND NO DATE - OR EVEN AN EXPECTED DATE - FOR THEIR AVAILABILITY IS GIVEN IN THE LETTER RECEIVED. GM HAS KNOWN OF THIS PROBLEM LITERALLY FOR YEARS NOW AND I DON'T APPRECIATE THE FACT THAT THERE ARE NO PARTS TO PROVIDE AN IMMEDIATE REMEDY OR AN ANTICIPATED DATE FOR ITS RESOLUTION. TOTALLY UNCONSCIONABLE! MEANWHILE, OWNERS ARE EXPECTED TO USE ONLY THEIR IGNITION KEY (NO OTHER IMPLEMENTS ARE TO BE ON THE KEY RING - SUCH AS THOSE FOR SELF-DEFENSE OR CONVENIENCE) TO OBVIATE GM'S SAFETY LAPSE FOR AN UNDETERMINED LENGTH OF TIME THAT WILL BE AT THE CONVENIENCE OF GM, NOT THEIR CUSTOMERS. ADDITIONALLY, SINCE THERE HAS BEEN MEDIA COVERAGE OF THIS PARTICULAR PROBLEM FOR YEARS, WHY AM I ONLY NOW RECEIVING NOTICE THAT MY CAR IS INVOLVED IN THIS RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626311August 19, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626317August 19, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626383August 19, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, THE INSTRUMENT PANEL INDICATORS FAILED TO ILLUMINATE. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626074August 18, 2014
ELECTRICAL SYSTEM, SUSPENSION
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT THEN INSPECTED THE VEHICLE AND NOTICED THAT THE POWER STEERING PUMP DETACHED FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME HARD TO TURN. THE CONTACT ALSO NOTICED THE STRUTS WERE LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626084August 18, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625835August 17, 2014
EXTERIOR LIGHTING
THERE IS A 41 INCH BRAKE LIGHT INSTALLED ON THE TRUNK LID WHICH COSTS $223.75 TO REPLACE. IT WOULD HAVE BEEN NO BIG DEAL, BUT, AS I WAS REPLACING IT, I NOTICED IT WAS NEVER PROPERLY FITTED TO THE TRUNK AT THE FACTORY, WHICH CAUSED THE ORIGINAL DAMAGE, BROKEN COMPLETELY THROUGH IN THE MIDDLE, AND SEVERAL CRACKS, NOT WORKING. TO BOLT ON A NEW ONE IMPROPERLY FITTED WILL CAUSE THE SAME DAMAGE BECAUSE THE HARD PLASTIC IS UNDER HEAVY STRESS WHEN TIGHTENED DOWN. TO PROPERLY FIX THE SITUATION WILL COST THOUSANDS, MY WIFE AND I BOTH HAVE DISABILITIES AND WE CANNOT POSSIBLY AFFORD THE FIX AS THE CAR ALREADY NEEDS OVER $3000 IN SUSPENSION PARTS AS WELL, PLUS LABOR. IT IS A SAFETY ISSUE AND A TICKETABLE OFFENSE. WE EXPECT GM TO FULLY PAY FOR A PROPER FIX AS THEY HAD TO KNOW WHAT WOULD HAPPEN UP THE ROAD. I'M SURE THEY'VE ALSO NOTICED A LARGE NUMBER OF THE LIGHTS BEING ORDERED. DOESN'T PRESIDENT OBAMA RIDE IN A STRETCHED DTS? HE MIGHT WANT TO HAVE HIS FIXED TOO. BY THE WAY, WE JUST PURCHASED A NEW MALIBU 6 DAYS AGO, WHICH IF THIS ISN'T HANDLED RAPIDLY WILL GO RIGHT BACK TO THE DEALER AND BOTH PERSONAL AND CLASS ACTION SUITS FILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621379August 11, 2014
STEERING
STEERING COLUMN IS LOCKED IN THE MOST HIGHEST POSITION. IT CAN NOT BE ADJUSTED TO ANY OTHER POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620997August 8, 2014
WHEELS, EXTERIOR LIGHTING
(1) MY 2010 CADILLAC DTS IS EQUIPPED WITH THE FACTORY OPTIONAL CHROME RIMS. THE CAR WAS BUILT THE END OF MAY, 2010, AND BY JUNE, 2014, WITH APPROXIMATELY 54,000 MILES, ONE RIM WAS SO BADLY CORRODED IT WOULD NO LONGER HOLD AIR. ONE OTHER RIM WAS ALSO CORRODING BADLY, BUT WAS STILL HOLDING AIR BEFORE I REPLACED IT. THE OTHER TWO RIMS HAD SOME CORROSION, BUT TO A MUCH LESSER EXTENT THAN THE OTHERS. THE LOW TIRE PRESSURE WARNING SENSOR HAD STOPPED WORKING ON THE TIRE THAT WAS LOSING PRESSURE, BUT IS WORKING SATISFACTORILY ON THE NEW RIM. IN MY OPINION, CADILLAC SHOULD BE FORCED TO RECALL ANY OF THESE RIMS THAT HAVE CORRODED--TRUE, MICHIGAN USES SALT ON ITS ROAD DURING THE WINTER, BUT THIS IS SOMETHING CADILLAC CERTAINLY KNEW ABOUT AND THAT IT SELLS A LARGER NUMBER OF CARS IN MICHIGAN. FURTHER, THE LIST PRICE FOR REPLACEMENT RIMS FROM CADILLAC IS APPROXIMATELY $900.00 PER RIM--$3600.00 FOR ALL FOUR! I COULD LIVE WITH THE CORROSION IN TERMS OF APPEARANCE, BUT A RIM THAT WILL NOT HOLD AIR IS DEFINITELY A SAFETY HAZARD, AND IT OCCURRED FAIRLY EARLY ON IN THE VEHICLE'S OPERATIONAL LIFE. (2) MY 2010 CADILLAC DTS HAD THE BULB ON ITS UPPER DRIVER'S SIDE FRONT TURN SIGNAL BURN OUT AFTER FOUR YEARS AND 54,000 MILES. IT TURNED OUT IT IS A TWO-PERSON JOB TO REPLACE THE BULB (WHICH IS A MUNDANE, TRADITIONAL INCANDESCENT BULB, NOT A LED) AND A LABOR COST OF MORE THAN $200.00. THE REPLACEMENT IS NOT SOMETHING EVEN A FAIR-TO-MIDDLING SHADE TREE MECHANIC CAN UNDERTAKEN--IT REALLY REQUIRES A DEALERSHIP. I AM AFRAID THAT A LOT OF PEOPLE, WHEN THEY FIND OUT THE COST OF REPLACING THE BULB, WILL SIMPLY SAY TO HELL WITH IT. THE SAFETY HAZARDS CAUSED BY THAT IS INTUITIVELY OBVIOUS TO EVEN THE MOST CASUAL OBSERVER. CADILLAC SHOULD BE FORCED TO WARRANTY ALL OF ITS EXTERIOR LIGHTS AND NOT EXCLUDE THEM FROM THEIR WARRANTY, EXTENDED OR OTHERWISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619543August 7, 2014
ENGINE
WENT FOR INSPECTION, SHELL CARDINAL FOREST, SPRINGFIELD, VA. INSPECTION REJECTED DUE TO FAULTY/WORN OUT/DANGEROUS MOTOR MOUNTS. MECHANIC SAID DESIGN FLAW. LINDSAY CADILLAC SERVICE MANAGER ADMITTED "DIFFERENT" DESIGN THAN OTHER CADILLACS. MY WIFE AND I, AGES 55 AND 70, HAVE OWNED NUMEROUS VEHICLES, INCLUDING 3 CADILLACS, AND HAVE DRIVEN CARS WELL OVER 100K MILES, INCLUDING FAR LESS EXPENSIVE CARS. HAVE NEVER HEARD OF MOTOR MOUNTS FALLING APART OR EVEN WEARING OUT, ESPECIALLY NOT AT 79K MILES. CHEAPER CARS WE'VE OWNED HAVE NEVER DEVELOPED SUCH A SERIOUS PROBLEM AT THAT MILEAGE. SHELL SAID THIS SHOULD NOT HAPPEN. WE HAVE ASKED PARTS BE SAVED FOR YOUR INSPECTION. CADILLAC WANTED $1,750 TO REPLACE FOR THEIR DEFECTIVE DESIGN. WE WOULD THINK THE DANGER OF HAVING THE ENGINE FALL OUT OF THE CAR WOULD BE A SIGNIFICANT SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619403August 6, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE HEADLIGHTS FLICKERED SPORADICALLY AND BECAME DIM. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD LAMPS BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614613July 18, 2014
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE HEADLIGHTS FLICKERED SPORADICALLY AND HAD BECOME DIMMER THAN NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD LAMPS BULBS AND THE DRIVER SIDE HEADLIGHT DEFLECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 24,093.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609834July 11, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL WAS VIBRATING AND WAS MAKING A LOAD ABNORMAL NOISE. THE CONTACT NOTICED THAT THERE WAS POWER STEERING FLUID LEAKING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 06V105000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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