Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10371320December 13, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
THE FUEL LEVEL SENSOR LOCATED IN THE GAS TANK HAS FAILED THREE TIMES IN THE PAST THREE YEARS. EACH TIME THE DEALER HAS REPLACED THE FUEL LEVEL SENSOR. THIS HAS OCCURRED FIRST IN DEC. 2008 (7574 MILES), THEN NOV. 2009 (21145 MILES), AND NOW DEC. 2010 (37344 MILES). THE SERVICE TECH AT THE DEALERSHIP INFORMED ME THAT THIS PROBLEM IS FAIRLY COMMON (IN FACT, WHEN I TOOK THE CAR IN FOR REPAIR THIS TIME, THERE WAS A PONTIAC AZTEC WITH THE SAME PROBLEM BEING REPAIRED). THE TECH ALSO TOLD ME THAT THE CAUSE IS SULFUR IN THE GAS CAUSING THE SMALL WIRES IN THE SENSOR TO CORRODE AND EVENTUALLY BREAK. THE MODULE ERROR CODE ERROR IS P0463.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368284November 30, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED, IT SUDDENLY CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE; A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE ORIGIN OF THE FIRE WAS UNKNOWN. THE MANUFACTURER SENT A REPRESENTATIVE WHO INSPECTED THE VEHICLE BUT COULD NOT FIND THE ACUSE. THE FAILURE MILEAGE WAS 7,800. UPDATED 3/7/11 *CN UPDATED 04/25/11
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10367947November 27, 2010
STEERING
MY 2005 LACROSSE HAS 25,000 MILES AND I AM ABOUT TO TAKE IT IN FOR THE THIRD TIME FOR THE STEERING COLUMN GRINDING PROBLEM. GM BETTER FIGURE SOMETHING OUT BECAUSE FORDS ARE LOOKING BETTER THAN EVER. THE STEERING COLUMN HAS BEEN REPLACED TWICE IN THE PREVIOUS VISITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367945November 27, 2010
STEERING
MY 2005 LACROSSE HAS 25000 MILES AND I AM ABOUT TO TAKE IT IN FOR THE THIRD TIME FOR THE STEERING COLUMN GRINDING PROBLEM. GM BETTER FIGURE SOMETHING OUT BECAUSE FORDS ARE LOOKING BETTER THAN EVER. ALL THEY SEEM TO DO IS LUBE THE STEERING COLUMN AND EXPECT YOU BACK LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367100November 22, 2010
STEERING
LOST STEERING ON MY 2007 BUICK LACROSSE ON THE HIGHWAY WHILE TAKEN A SHARP TURN THE STEERING WOULD NOT TURN WHICH RESULTED IN A HIGH SPEED CRASH. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10365810November 15, 2010
VISIBILITY
WINDSHIELD WIPER MECHANISM FAILED AND THE WIPERS DO NOT OPERATE AT ALL. THE WIPERS HAVE ALL TOGETHER STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365856November 15, 2010
STEERING
I HAVE 53000 MILES ON THIS CAR AND IT'S BEEN CLUNKING EVERY TIME I TURN THE STEERING WHEEL LEFT OR RIGHT. I'M TOLD THIS IS A PROBLEM WITH THE INTERMEDIATE SHAFT. I'LL BE GETTING IT REPAIRED AS SOON AS POSSIBLE. SHAME ON GM. THAT SAID, I'LL GUESS IM GOING WITH TOYOTA OR HONDA!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364327November 7, 2010
VISIBILITY
I WAS AT LOCAL GET-GO GETTING FOOD THEN I DROVE TO PICK UP MY 2 KIDS AND MY COUSINS SON ALONG WITH AN COUSIN. I PICKED THE KIDS UP IN GARFIELD AND THEM DROVE TO WILKINSBURGH TO DROP MY COUSIN AND HER SON OFF . AS WE DROVE CLOSE TO HER HOME I TURNED ON THE DEFROST BECAUSE THE WHOLE CAR GOT FOGGY. I PARKED AND THEN A LOUD POP AND THE WHOLE BACK GLASS WAS SHATTERED AND STARTED TO FALL OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364121November 5, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AN UNKNOWN SPEED, THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL SUDDENLY BEGAN TO DIM BEFORE THEY EVENTUALLY SHUT OFF. THE LIGHTS TURNED BACK ON. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 30,400 AND THE CURRENT MILEAGE WAS 30,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364229November 5, 2010
EXTERIOR LIGHTING
WHILE I WAS DRIVING AT NIGHT MY LOW HEADLIGHTS WENT OUT. THE HIGHBEAMS WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363861November 3, 2010
AIR BAGS:FRONTAL
2006 BUICK LACROSSE PASSENGER SIDE AIRBAG SENSOR NOT WORKING. I PURCHASED THE VEHICLE USED WITH 60,000 MILES ON IT AND WAS TOLD AT THE TIME THAT THE INDICATOR LIGHT FOR THE PASSENGER SIDE AIRBAG WAS PERIODICALLY DISPLAYING, BUT IT WAS SIMPLY A PROBLEM WITH THE INDICATOR LIGHT. NOW AT 98,000 MILES, I TOOK THE CAR IN WITH A PROBLEM ON THE DRIVER'S SIDE SEAT BELT ASSEMBLY. THEY POINTED OUT TO ME THAT IN ADDITION TO THE SEAT BELT RETRACTOR MALFUNCTIONING, THE SENSOR FOR THE PASSENGER SIDE AIRBAG ISN'T WORKING, WHICH IS WHAT THE LIGHT HAS BEEN INDICATING ALL ALONG. SO WHEN SOMEONE IS IN THE SEAT, IT DOESN'T RELAY THAT INFO TO THE AIRBAG. SO I'VE BEEN DRIVING OVER 30,000 MILES WITH NO WORKING PASSENGER SIDE AIRBAG. FIXING THE PROBLEM WILL COST NEARLY $1000. WAS THERE ANY RECALL RELATING TO THIS PROBLEM WITH THIS VEHICLE, OR WERE THERE ENOUGH SIMILAR COMPLAINTS TO INITIATE ONE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363813November 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
UPON LEAVING DEALERSHIP AFTER PURCHASE OF NEW CAR, TURNED RIGHT TO EXIT AND TRANSMISSION JUMPED INTO NEUTRAL, ALMOST REAR-ENDED. THOUGHT I MAY HAVE HIT SHIFTER. ANOTHER TURN FROM STOP AND TRANS JUMPED INTO NEUTRAL DURING TURN WHILE ENTERING TRAFFIC. JUST MISSED BEING HIT AND PERHAPS KILLED. MANUALLY RETURNED TO "D". LIFE THREATENING DEFECT. RET TO DEALER AND DEMONSTRATED. NEXT DAY DEALER ADVISED THAT A "MODULE" ON THE TRANSMISSION WAS INSTALLED BACKWARDS BY GM MFG. ADVISED GM DAY AFTER OCCURRENCE. LATER GM CALLED AND TOLD ME CAR HAD BEEN REPAIRED AND GET IT OR "THEY" WOULD CHARGE ME STORAGE. OBVIOUSLY, AFTER EXPOSING WIFE AND MYSELF TO GREAT RISK, WE DID NOT WANT THAT VEHICLE. NOW GM WILL NOT SPEAK TO ME AS I TRY TO ENSURE THAT THE AUTOS PRODUCED PRIOR AND POST TO MINE WERE VERIFIED TO ENSURE THEY DID NOT HAVE THE SAME LIFE THREATENING DEFECT AND REACT ACCORDINGLY. GM SEEMS NOT TO CARE. PLS NOTE: THE CAR "DROPPED" FROM DRIVE IN NEUTRAL EVERYTIME I ACCELERATED FROM A TURN INTO TRAFFIC. THIS PROBLEM WAS DEMONSTRATED TO THE DEALER; DEALER SAID PARK IT NOW. QUESTION IS HOW MANY BUICKS WERE MANUFACTURED WITH THIS VERY DANGEROUS DEFECT. THE 2 TIMES THIS HAPPENED, PRIOR TO KNOWLEDGE OF THE/A PROBLEM, IF I HAD NOT BEEN ABLE TO RETURN TO "DRIVE" AND PROCEED WITH MAXIMUM ACCELERATION, WE WOULD HAVE BEEN UNQUESTIONABLY HIT BY APPROACHING CARS. HAD MY WIFE BEEN DRIVING, HER REACTION WOULD HAVE BEEN SLOWER AND SHE COULD HAVE EASILY BEEN KILLED. THIS IS LIFE THREATENING. I DELAYED CONTACTING THE NTSB IN THAT I BELIEVED GM WOULD TAKE ACTION. I DO NOT BELIEVE THAT TO BE THE SITUATION. HELP - LIVES ARE DEFINITELY AT RISK IF ANY CARS PRIOR TO OR AFTER MINE HAVE THIS DEFECT. SUSPECT POORLY TRAINED INDIVIDUAL ON THE LINE THAT DAY "FILLING" IN. POOR ENGINEERING AS DEALER STATED THE PART WAS SO DESIGNED AS IT COULD BE INSTALLED BACKWARDS. PLEASE CONFIRM YOU ARE TAKING ACTION AS THIS IS A CRITICAL DEFECT THAT COULD VERY EASILY RESULT IN DEATH OR SERIOUS INJURY AS I CANNOT CONFIRM GM ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363584November 1, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
MY WIFE AND I WERE DRIVING OUR NEW (TO US) 2005 BUICK LACROSSE WITH THE REAR WINDOW DEFROSTER ON IN SANFORD, NC. IT WAS ON FOR APPROXIMATELY 10 MINUTES. THE REAR WINDOW EXPLODED INTO THE VEHICLE WHILE WE WERE DRIVING WITH WHAT APPEARED TO BE AN 8 INCH HOLE IN THE MIDDLE. WE BOUGHT THE CAR APPROXIMATELY 3 WEEKS AGO USED WITH A 30 DAY WARRANTY FROM STEVE JONES HONDA IN ABERDEEN NC. WE HAVEN'T EVEN MADE THE FIRST PAYMENT AND WE STILL HAVE A TEMPORARY TAG ON THE VEHICLE. THE DEALERSHIP REFUSED TO ASSIST IN ANY WAY WITH THE VEHICLE REPAIR AND NOW WE HAVE SPENT OVER $300 ON A NEW REAR WINDOW FOR OUR NEW CAR. THE WIRES IN THE DEFROSTER WERE OBSERVED TO BE A DIFFERENT COLOR IN THE CENTER OF THE WINDOW - DARK ORANGE / RED. THIS INCIDENT WAS VERY FRIGHTENING AND APPEARED TO SIMPLY BE A RESULT OF A MALFUNCTIONING REAR WINDOW DEFROSTER. WE HAD THE SHOP NOT HOOK UP THE DEFROSTER TO THE NEW WINDOW TO AVOID ANOTHER OF THESE INCIDENTS. WE COULD FIND NO RECALL INFORMATION FOR THIS ISSUE WITH THIS VEHICLE. THOUGH WE DID FIND ONE OTHER INCIDENT ONLINE OF THE EXACT THING OCCURRING TO A MOTHER WHO HAD THEIR INFANT CHILD IN THE BACK OF THEIR 2006 LACROSSE WHEN THIS OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362778October 28, 2010
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE LOW BEAM HEADLIGHTS WOULD TURN ON AND OFF; THE CONTACT HAD TO STOP THE VEHICLE AND TURN THE LIGHTS OFF AND BACK ON FOR THEM TO WORK. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 44,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361358October 20, 2010
FUEL SYSTEM, GASOLINE
07 BUICK LACROSSE WITH 35K MILES FAILED 5TIMES AND COULD HAVE BEEN REAR ENDED. FAILED 4/10 FL,FUEL PUMP CORRECTED FAILED JERSEY 4 TIMES TOWED TO DEALER TWICE WHO DID NOTHING BUT TIGHTEND WIRE VERY ILL WIFE MADE A NEW CAR NECESSARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361001October 18, 2010
STEERING, SUSPENSION:FRONT
A CERTIFIED MECHANIC INSPECTED MY 2006 BUICK LACROSSE LX. HE SAID THAT COMPLETE TIE ROD ASSEMBLY WAS "WORN OUT", AND NEEDED TO BE REPLACED. THIS SHOULD NOT BE HAPPENING WITH A VEHICLE WITH 80,000 MILES ON IT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360634October 15, 2010
SEAT BELTS:FRONT, AIR BAGS
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT WAS TRAVELING 60 MPH WHEN HE A DEER. THE AIR BAGS DID NOT DEPLOY HOWEVER, THE AIR BAG DEPLOYMENT LIGHT ILLUMINATED ON THE DASHBOARD. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGE WAS 13,000. UPDATED 01/24/11 *BF THE CONSUMER ALSO STATED THE SEAT BELT DID NOT RETRAIN HIM PROPERLY AND HE HIT THE STEERING WHEEL. UPDATED 02/03/11
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10360426October 14, 2010
AIR BAGS:FRONTAL
PASSENGER AIRBAG SENSOR MODULE FAILURE/INTERMITTENT IN 2005 BUICK LACROSSE CX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359907October 10, 2010
FUEL SYSTEM, GASOLINE
2010 BUICK LACROSSE - SLOW, DELAYED, HESITATION RESPONSE DURING VARIOUS ACCELERATING DRIVING TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359002October 4, 2010
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH AS HE ATTEMPTED TO LOCATE THE DASHBOARD DIMMER SWITCH. AS THE CONTACT REACHED AROUND THE STEERING COLUMN, HE INADVERTENTLY ENGAGED THE PUSH TO START BUTTON AND THE VEHICLE SHUT OFF WHILE STILL IN MOTION. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE YET THE SHIFT TO PARK WARNING MESSAGE WAS ILLUMINATED. THE CONTACT THEN SHIFTED INTO NEUTRAL AND DEPRESSED THE PUSH TO START BUTTON THREE TIMES BEFORE THE VEHICLE BEGAN TO OPERATE AS NORMAL. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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