Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10679727January 29, 2015
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE LOW BEAMS HEADLIGHTS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 ( EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679767January 29, 2015
AIR BAGS, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679545January 28, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ UPDATED 6/19/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679598January 28, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
WE HAVE EXPERIENCED MULTIPLE ELECTRICAL PROBLEMS WITH OUR 2009 BUICK LACROSSE. IT FIRST APPEARED AS A BAD BATTERY WHICH WAS REPLACED. USING THE IN-CAR DIGITAL READOUT, WE BEGAN TO SEE STRANGE VOLTAGE READINGS IN THE CAR. THE VOLTAGE WOULD SOME TIMES READ AS LOW AS 12.6 VOLTS AND THEN WOULD START A STEADY CLIMB UP TO 14.4 VOLTS. IT MIGHT STAY THAT WAY FOR HOURS OR MIGHT SLOWLY DROP TO THE LOW LEVEL. AT THE LOW LEVEL, WE HAVE NOTICED THAT MULTIPLE ITEMS LIKE THE SPEED CONTROL AND THE AIR CONDITIONING WOULD NOT WORK UNTIL THE VOLTAGE WAS AT THE HIGH LEVEL. WE HAVE HAD AN EPISODE WHERE THE LOW BEAM WOULD NOT OPERATE UNTIL I SWITCHED THE HIGH BEAM ON AND THEM SWITCHED TO LOW BEAM. WE HAVE RECEIVED THE RECALL NOTICED ON THAT ITEM. OTHER STRANGE THINGS ARE HAPPENING LIKE THE RADIO CHANGING STATIONS ON ITS OWN. THE PASSENGER SEAT INDICATOR READS FALSE AT TIMES WHEN TRAVELING. THE AIR BAG INDICATOR LIGHT READS OFF AND THE SEAT BELT INDICATOR READ UNLATCHED. AS WE CONTINUE TRAVELING, THE INDICATORS GO BACK TO THEIR NORMAL INDICATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679413January 28, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT IMMEDIATELY AFTER BEING REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), THE ENGINE LOST POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,460.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679103January 27, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679202January 27, 2015
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE HEADLIGHTS COMPLETELY SHUT OFF AND FAILED TO TURN BACK ON. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) WHICH SHE BELIEVED IT WAS DIRECTLY RELATED TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 184,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661704January 27, 2015
ELECTRICAL SYSTEM
2006 BUICK LACROSSE. CONSUMER STATES PARTS BEEN INSTALLED REGARDING IGNITION RECALL.*TA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679250January 27, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE REAR PASSENGER AUTOMATIC DOOR LOCK FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679301January 27, 2015
ELECTRICAL SYSTEM:IGNITION:MODULE
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE ATTEMPTING TO IGNITE THE VEHICLE, THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678965January 26, 2015
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT SMOKE STARTED TO EMIT FROM THE FRONT OF THE VEHICLE WHILE PARKED. AS A RESULT, THE CONTACT STATED THAT THE HEAD LAMP MODULE BOX MELTED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP DRIVER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10679061January 26, 2015
SEATS
VEHICLE WAS STOPPED FOR TRAFFIC AND REAR ENDED BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 30 TO 35 MPH. DRIVER AND PASSENGER SEATS WERE OCCUPIED AND FAILED. FRONT OF BOTH SEAT CUSHIONS WAS RAISED AND SEAT BACKS CONTACTED REAR SEAT. POWER SEAT MECHANISMS WERE INOPERATIVE AFTER INCIDENT AND SEATS COULD NOT BE MOVED. LUCKY NO ONE WAS IN REAR SEAT AS KNEE/LEG INJURIES MAY HAVE OCCURRED. PICTURES OF SEATS AVAILABLE IF REQUESTED. DRIVER AND PASSENGER WERE UNINJURED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10678459January 23, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678322January 22, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, IT WAS NOTICED THAT THE SPEEDOMETER INDICATED AN INACCURATE READING LEVEL OF 120 MPH. IN ADDITION, THE TIRE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677049January 21, 2015
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE FUSE BOX CAUGHT ON FIRE AND THE FLAMES EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RELAY SHORTAGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10676700January 20, 2015
ELECTRICAL SYSTEM:IGNITION, STEERING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT LOW SPEEDS, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676459January 19, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY LOW-BEAM HEADLAMPS WENT OUT ON JANUARY 9, 2015, WHICH I WAS NOT AWARE OF UNTIL A POLICE OFFICER PULLED ME OVER INDICATING TO ME THAT I HAD NO HEADLIGHTS. I HAD TO DRIVE HOME WITH MY HIGH BEAMS ON. I HAD TO LEAVE WORK EARLY ALL LAST WEEK IN ORDER TO GET HOME BEFORE DARK. I WENT ON LINE YESTERDAY AND TYPED IN MY MAKE MODEL AND YEAR OF MY VEHICLE AND FOUND OUT THAT THERE IS A RECALL FOR MY TYPE OF VEHICLE FOR THE HEADLAMPS. CONTACTED BUICK AND WAS INFORMED THAT THEY CAN NOT FIX THIS PROBLEM YET BECAUSE THERE IS NO "OFFICIAL" RECALL FOR THIS PROBLEM. THIS IS A DANGER WHEN SOMEONE'S HEADLIGHTS GO OUT ALL OF THE SUDDEN WHILE YOU ARE DRIVING AT NIGHT; THIS COULD CAUSE A MAJOR ACCIDENT WHICH COULD INVOLVE LIVES. THEY INFORMED ME I HAVE TO WAIT TO GET THE "OFFICIAL" NOTICE BEFORE THEY CAN FIX THE PROBLEM OR I CAN BRING IN MY VEHICLE AND HAVE IT LOOKED AND FIXED AT MY EXPENSE. THIS IS A SERIOUS PROBLEM AND SHOULD BE TAKEN CARE ASAP BY BUICK AT THEIR EXPENSE, NOT THE EXPENSE OF THE DRIVER OF THE VEHICLE INFORMING THEM THAT THIS PROBLEM HAS ALREADY OCCURRED? PLEASE LOOK INTO THIS MATTER AND LET ME KNOW HOW SOON CAN I GET THIS PROBLEM FIXED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676313January 18, 2015
ELECTRICAL SYSTEM, ENGINE
WHO ARE WE KIDDING WITH THIS RECALL? (NHTSA 14V355, GM 14299) CORRECTING A FAULTY IGNITION SWITCH WITH AN EXTRA KEY RING AND A PAPER TO ADD TO THE OWNER'S MANUAL IS A LAWYER'S SOLUTION. IS THIS A DESIGN DEFECT, OR IS IT NOT? WHY IS IT NOT ADEQUATE? 1) IT DOES NOT INSURE THAT THE WEIGHT OF THE KEYS WILL NOT CAUSE SHUTDOWN. IT ONLY MAKES IT A LITTLE LESS LIKELY. 2) IN A YEAR'S TIME, EVEN THE CURRENT OWNER'S WILL HAVE FORGOTTEN THE SOLUTION. EVEN IF IT'S IN THE CAR'S MANUAL, DOES ANYONE EVER ACTUALLY READ THE MANUAL END-TO-END?. LET ALONE REREADING IT REGULARLY TO REFRESH THEIR KNOWLEDGE? IT'S ONLY THERE, IF AT ALL, FOR REFERENCE. 3) HOW MANY SECOND OWNER'S EVEN GET THE MANUAL? HOW MANY WILL GET KEYSETS WITH THE EXTRA RING? MY EXPERIENCE IS FEW, IF ANY, SUBSEQUENT OWNERS WILL HAVE ANY REMINDER OF THIS RECALL. LET'S GET SERIOUS AND BE RESPONSIBLE. IF THERE IS A DESIGN OR MANUFACTURING SAFETY DEFECT, THEN FIX IT! DEFLECTING LIABILITY TO THE OWNER IS HORSE-PUCKY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672726January 15, 2015
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
1.THE DOOR LOCKS WORK INTERMITTENTLY WITH OR WITHOUT THE KEY FOB. THE INTERIOR BUTTON AS WELL AS WHEN PUT INTO DRIVE OR PARK DOES NOT ALWAYS ENGAGE OR UNLOCK. I HAD IT LOOKED AT AND WAS INFORMED IT IS THE DOOR LOCK ACTUATORS THAT ARE FAULTY AND NEED TO BE REPLACED IN ALL 4 DOORS. 2.THE WINDSHIELD WASHER FLUID DOES NOT WORK AT ALL. THE WASHER MOTOR DOES NOT RUN AND NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672563January 14, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE POWER CONTROL FUNCTION FOR THE DOORS FAILED TO WORK. THE CONTACT WAS NOT ABLE TO UNLOCK THE DOORS FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE. THE FAILURE WAS PROGRESSING TO THE POINT THAT ALL FOUR DOORS FAILED TO OPEN AND THE KEY FOB WAS MALFUNCTIONING. IN ADDITION, THE DRIVER'S SIDE SEAT WAS NOT ABLE TO ADJUST AND THE STEERING WHEEL WAS MAKING A LOUD CLICKING NOISE. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT WAS NOT NOTIFIED BUT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING) AND THE DEALER STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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