BMW X5 Complaints (2002)

102 consumer complaints on file.

#11636800January 18, 2025
AIR BAGS, UNKNOWN OR OTHER
Bmw has failed on several occasions to address this issue or service vehicle. I have made them aware of the situation but continue to receive letters that indicate I could die of the airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513773March 25, 2023
STEERING
Several components or systems have failed or malfunctioned, including the ABS module, power steering, rear left turn signal connection, speedometer, and there are various error codes (P0313, P0500, P1093, P2098, OBDII FAIL, OBD bulb check FAIL). It is not clear if these components are available for inspection upon request based on the information provided. The safety of the driver and others on the road was put at risk due to the failure of the ABS module, the absence of power steering, and the non-functioning rear left turn signal. The malfunctioning ABS system can lead to reduced braking efficiency and increased stopping distances, while the lack of power steering can make the vehicle harder to control. Additionally, the non-functioning rear left turn signal can cause confusion for other drivers on the road, increasing the risk of accidents. It is not clear from the information provided if the problem has been reproduced or confirmed by a dealer or independent service center. There is no information provided about whether the vehicle or its components have been inspected by the manufacturer, police, insurance representatives, or others. The warning lamps and messages, such as the DSC BRAKE and ABS lights, including the check engine light in the dash terminal, have appeared prior to the failure of the mentioned components. The error codes (P0313, P0500, P1093, P2098, OBDII FAIL, OBD bulb check FAIL) also indicate issues with the vehicle. It is not clear when these warning lamps, messages, and error codes first appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407235April 9, 2021
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED WHILE DRIVING 35 MPH, THE HOOD INADVERTENTLY UNLATCHED CAUSING DAMAGE TO THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE HOOD SHOCKS AND HOOD HINGES TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS STILL AWAITING A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406007April 1, 2021
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT HE DID NOT SECURE THE VEHICLE'S HOOD LATCH WHEN HE PUT THE HOOD DOWN. THE CONTACT THEN DROVE THE VEHICLE AT 35 MPH, WHEN THE HOOD FLUNG UP. NO WARNING LIGHTS ILLUMINATED. BMW OF NORTH LIBERTY (525 MADISON AVE, NORTH LIBERTY, IA 52317) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE DEALER INFORMED THAT THEY COULD NOT COME TO A CONCLUSIVE DECISION AS TO DETERMINE IF THE VEHICLE WAS EQUIPPED WITH THE HOOD WARNING SYSTEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHOCKS INSIDE THE HOOD HAD RIPPED LOOSE AND THE HOOD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT INFORMED THAT THE REARVIEW MIRROR WOULD ALERT, IF THE HOOD WAS OPEN AND THE COMPLAINT WOULD BE FORWARDED TO THEIR SAFETY ENGINEER, HOWEVER SINCE THE VEHICLE WAS NOT TAKEN TO A CERTIFIED BMW MECHANIC FOR ROUTINE MAINTENANCE, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405711March 31, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
CAR WAS PARKED. I TRIED TO UNLOCK MY CAR WITH THE KEY FOB AND NOTHING HAPPENED. I UNLOCKED THE DOOR WITH THE KEY AND AFTER GETTING IN THE CENTRAL LOCKING SYSTEM WOULD NOT WORK. AFTER RESEARCHING THE PROBLEM I FOUND THAT THE GMIII CONTROLS THE CENTRAL LOCKING AS WELL AS OTHER ITEMS LIKE THE WINDSHIELD WIPERS, INTERIOR LIGHTS, SUN ROOF, AND REAR UPPER AND LOWER HATCH. I ORDERS A NEW ONE AND WHEN I TOOK THE OLD ONE OUT TO REPLACE IT I FOUND THAT IT HAD CAUGHT ON FIRE AND BLEW FUSE 14. IT APPEARS A THYRISTOR OR TIAC GOT TO HOT AND SET THE BOARD AND CASE ON FIRE. I HAD SMELT A PLASTIC SMELL EARLIER WHILE DRIVING SO IT MAY HAVE BEEN BURNING BEFORE I PARKED. I AM ATTACHING PHOTOS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11365964October 23, 2020
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AT VEHICLE START-UP. THE CONTACT ATTEMPTED TO REPAIR THE VEHICLE INDEPENDENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS). THE CONTACT SPOKE WITH MOSS MOTORS BMW (1401 SURREY ST, LAFAYETTE, LA 70501) WHERE THEY OFFERED NO ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320264April 5, 2020
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WAS DRIVING HOME AND MY DASH LIGHTS STARTED TO FLASH ON AND OFF AFTER I SHUT THE CAR OFF MY AND PULLED THE KEYS OUT MY LEFT REAR TAIL LIGHT STAYED ON THE NEXT MORNING MY BATTERY WAS DEAD. SO I PULLED THE BATTERY AND CHARGED IT NOW WHEN I CONNECT THE BATTERY ALL MY LIGHTS FLASH RANDOMLY WITH NO KEY IN IT. I HAVE NOT DRIVEN THE CAR FOR 3 MONTHS IT IS NOT SAFE AND THE NEAREST BMW SERVIES IS 40 MILES AWAY . I HAVE A RECALL FOR THE AIR BAG , BUT NOT TAKING A CHANCE ON DRIVING IT TO GET FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319639March 29, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
THE DASHBOARD WENT DARK, ONLY GAUGE THAT WORKED WAS THE TACHOMETER WHICH I COULDNT SEE BECAUSE I HAD NO DASHBOARD LIGHTS. STOPPED VEHICLE AND TOOK THE KEYS OUT COULDNT TURN MY LIGHTS OFF HAD NO TURN SIGNALS,THE 3RD BRAKE LIGHT WAS ON ALL NIGHT LONG KILLING THE BATTERY I TRIED EVERY FUSE. ALSO MY HEADLIGHTS WOULDNT TURN OFF THE LIGHTING CONTROLS WERE USELESS, AND JUST KEPT SMELLING AN ELECTRONIC BURNING SMELL. I MANAGED TO DISCONNECT ALL THE LIGHTS EXCEPT THE 3RD BRAKE LIGHT. COULDNT DISCONNECT THE BATTERY BECAUSE THE LIFT GATE TO GET INTO THE BACK WOULDN'T WORK AND THE CENTER CONSOLE HAZARDS STUCK ON AND DOOR LOCKS DIDN'T WORK I HAD TO REMOVE THE GLOVE BOX AND ALL THE PANELING AND TRACK DOWN THE SMELL. TURNS OUT THE PROBLEM WITH THIS VEHICLE IS THAT THE RAIN MANAGES TO WORK ITSELF DOWN THE INSIDE OF THE A FRAME ON BOTH DRIVER AND PASSENGER SIDES OF THE VEHICLE ON DRIVER SIDE IT DESTROYS THE OBD MODULE BUT ON THE PASSENGER SIDE IT TRICKLES DIRECTLY INTO THE LCM LIGHTING CONTROL MODULE WHICH COMPLETELY TAKES YOUR EYES OFF THE ROAD WHEN YOU CANT SEE THE DASHBOARD YOUR HEADLIGHTS START STROBING ON AND OFF AND THEN HALF GET STUCK ON AND HALF JUST DONT WORK BUT WHEN YOU SPEND THE HOURS GETTING TO THE LCM TO FIND OUT IT HAS MELTED RIGHT INTO THE SIDE OF YOUR VEHICLE AND YOU CAN TELL IT WAS ON FIRE !! AND THIS HAS HAPPENED TO NUMEROUS PEOPLE ON THE BMW FORUMS IM JUST HAPPY MY 3 YEAR OLD SON WASN'T WITH ME. AND THE REAL KICKER IS THAT I HAVE NO VEHICLE NOW AND IT COST 600$ FOR A NEW LCM THAT HAS TO BE PROGRAMMED TO YOUR VEHICLE WHICH WILL COST ANOTHER 300$ WHEN I COULD HAVE HURT SOMEONE ELSE OR MYSELF WHEN YOU CANT SEE BUT YOU CAN SMELL SOMETHINGS BURNING ITS A HAZARD TO EVERYONE ON AND OFF THE ROAD .
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11266415October 4, 2019
AIR BAGS, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 BMW X5. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS), THE HORN ACTIVATED ON ITS OWN. THE VEHICLE WAS TAKEN FIVE TIMES TO BMW OF MURRAY (LOCATED AT 4735 STATE ST, MURRAY, UT 84107, (801) 262-2479) FOR REPAIRS, BUT THE FAILURE RECURRED. AFTER THE LAST REPAIR, THE STEERING WHEEL WAS NOT ALIGNED AND THE CRUISE CONTROL DID NOT FUNCTION. ALSO, THE VOLUME CONTROL BUTTON AND HORN FAILED TO FUNCTION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 150,368.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257323September 23, 2019
AIR BAGS
RECEIVED A NOTICE FROM DMV OF VIRGINIA THAT THE AIR BAG IS RECALLED AND NEEDS TO BE REPLACED. UPON CALLING THE BMW RECALL LINE, THEY SAID THE RECALL IS NEW AND IS DATED JANUARY 2019. SET UP AN APPOINTMENT TO HAVE THE BAG REPLACED AT FLOW BMW IN WINSTON-SALEM, NC ON SEPTEMBER 13, 2019, THEY INFORMED THE BAG HAD ALREADY BEEN REPLACED AND THAT NO REPAIR WAS NECESSARY. I CHECKED MY RECORDS ON THIS VEHICLE AND THE AIR BAG HAS NEVER BEEN REPLACED. HOW DOES THIS MAKE SENSE WHEN THE RECALL IS DATED JANUARY 2019 AND MY VEHICLE HAS NOT BEEN SERVICED DURING 2019 BY A BMW DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256713September 19, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V015000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED AND THEY REQUESTED A PHOTOGRAPH OF THE STEERING WHEEL. ONCE THE MANUFACTURER RECEIVED THE PHOTOGRAPH, THEY SENT AN E-MAIL TO THE CONTACT STATING THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOT CONTACTED TO CONFIRM IF THE E-MAIL WAS RECEIVED. THE MANUFACTURER PROVIDED CASE NUMBER: LP48169. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182412February 25, 2019
AIR BAGS, ELECTRICAL SYSTEM
TAKATA INFLATOR REPLACES ON DRIVERS AIRBAG REPLACED APPROXIMATELY 2 YEARS AGO. THEN THE PASSENGER AIRBAG LIGHT SHOWED DEFECTIVE SENSOR. BMW SAID THE WOULD EXTEND WARRANTY 15 YEARS BUT CAR IS NOW 17 YEARS OLD. HAD TO PAY FOR REPAIR OUT OF POCKET. ALSO HAD TO REPLACE GENERAL MODULE FOR REMOTE OPENING OF AND LOCKING DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169931January 14, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SUSPENSION
THE SUSPENSION/SUBFRAME OF THE VEHICLE IS ROTTED. ALSO, THE ELECTRICAL SYSTEM IS WACKY. MY SPEEDOMETER AND ABS LIGHT TURN ON AND OFF - INCLUDING MY ENGINE AND TRANSMISSION LIGHT FLASH ON AND OFF. THE VEHICLE HAS BEEN CHECK AND THERE IS ANYTHING WRONG WITH THE ENGINE OR TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100317June 7, 2018
ENGINE
'TAKATA RECALL ' WHEN STARTING MY VEHICLE IT IS A ROUGH START LOTS OF SHAKING CAUSING THE ENGINE TO FAIL AFTER HEATING DRIVES NORMALLY BUT DOES THIS EVERYDAY NO ENGINE CHECK LIGHT . CAR HAS SHUT OFF TWICE PRIOR WHILE DRIVING ON CITY STREETS DUE TO ENGINE FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082006March 29, 2018
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE FIRE WAS PARKED FOR A COUPLE OF DAYS AND OWNER WENT TO CAR AND NOTICE THAT THE INTERIOR OF THE VEHICLE HAD A PAST TENSE FIRE. THE AIRBAGS WERE DEPLOYED EXPECT FOR THE ONE ON THE PASSENGER SIDE DOOR. NO EXTERIOR DAMAGE NOTED TO THE VEHICLE OR IN THE ENGINE COMPARTMENT. THE FIRE ORIGIN WAS ON THE PASSENGER SIDE DASHBOARD BEHIND THE GLOVE COMPARTMENT AND AIRBAG, PLEASE CONTACT SIOUX CITY FIRE RESCUE FOR FURTHER INFORMATION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11076447March 6, 2018
SEAT BELTS
SEAT BELT LIGHT IS ALWAYS ON, DRIVERS SIDE MAY BE THE PROBLEM. LIGHT GOES ON AS SOON AS THE CAR IS STARTED. I BOUGHT IT USED AND LIGHT WAS ON. MILAGE WAS 91,050. BMW X5 3.0L6 DOHC 24V
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043659November 6, 2017
SEAT BELTS
A CODE IS BEING THROWN THAT TRANSLATES TO "SEAT BELT TENSIONER, DRIVER'S SIDE". I SEE A RECALL IN YOUR DATABASE FOR THIS ISSUE AND 2002 BMW X5'S BUT WHEN I CALL THE DEALERSHIP (BMW OF THE MAINLINE) AND PROVIDE THEM MY VIN#, THEY SAID THE RECALL DOESN'T COVER MY PARTICULAR CAR. UNSURE WHY THAT WOULD BE AS I HAVE THE SAME PROBLEM W/THE SAME YEAR AND MODEL CAR AS IN THIS RECALL. OBVIOUSLY, MY CAR SUFFERS FROM THE SAME ISSUE AND SHOULD BE RECITIFIED BY BMW FREE OF CHARGE. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959966March 10, 2017
AIR BAGS, SEAT BELTS
TAKATA RECALL AND SEAT BELT BUCKLE, PURCHASED FROM HOMELAND SECURITY AUCTION, HAD A LOT OF DAMAGE TO FRONT SECTION AND INTERIOR WAS TORN APART BY HOME LAND SECURITY. I SAW PICTURES OF IT ON THE INTERNET BUT THEY ARE NO LONGER AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954802February 15, 2017
AIR BAGS
CAR CAN NOT BE INSPECTED BECAUSE OF AIR BAG LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894038August 8, 2016
ENGINE
TIMING CHAIN CUT.CAR DOESN'T START OR RUN.BUT WITH VERY CLEAN BODY IN & OUT.WANTS TO KNOW IF THIS SUV IS UNDER GOVT. RECALL.ODOMETER IS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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