BMW X5 Complaints (2000)

29 consumer complaints on file.

#10871057May 26, 2016
SERVICE BRAKES, SUSPENSION
INCIDENT OCCURRED ON 3/14/2016 AT THE INTERSECTION OF E LAKE FOREST DR/ MIMOSA WY DURING DRIVING. COMPLETE BRAKE FAILURE DURING DRIVING WHILE TURNING CORNER FROM TIRE WEARING AGAINST PASSENGER FRONT BRAKE LINE. ALMOST CAUSED SERIOUS AUTO ACCIDENT. INQUIRED WITH DEALER WHEN PURCHASING REPLACEMENT PARTS THAT THERE WAS A KNOWN RECALL FOR THIS INCIDENT AND DEALER DID NOT KNOW PROCESS FOR NTSA RECALLS. OWNER PAID FOR REPLACEMENT PARTS AS DEALER/MANUFACTURER WAS UNWILLING TO FIX. CAN PROVIDE RECEIPTS. REPORT RECEIPT DATE: JAN 09, 2003 NHTSA CAMPAIGN NUMBER: 03V001000 COMPONENT(S): SERVICE BRAKES, HYDRAULIC ALL PRODUCTS ASSOCIATED WITH THIS RECALL EXPAND DETAILS CLOSE 10 ASSOCIATED DOCUMENTS EXPAND MANUFACTURER: BAYERISCHE MOTOREN WERKE SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES, IT MAY BE POSSIBLE FOR THE FRONT BRAKE LINE TO SLIP OUT OF THE RETAINING BRACKET LOCATED AT THE FRONT STRUT. THE BRAKE HOSE THAT IS ATTACHED TO THE BRAKE LINE COULD COME IN CONTACT WITH THE TIRE AND BE SUBJECTED TO WEAR AND ABRASION. CONSEQUENCE: THIS COULD INITIALLY CAUSE SOME BRAKE FLUID LEAKAGE, AND EVENTUALLY LEAD TO A SUBSTANTIAL LOSS OF BRAKE FLUID. THERE COULD BE A NOTICEABLE REDUCTION IN BRAKE PERFORMANCE IF A LOSS OF FRONT BRAKE PERFORMANCE OCCURS. REMEDY: DEALERS WILL INSTALL AN ADDITIONAL RETAINING CLIP TO FURTHER SECURE THE BRAKE LINE TO THE FRONT STRUT. ADDITIONALLY, IF INSPECTION OF ANY BRAKE HOSE INDICATES THAT IT HAS EXPERIENCED DAMAGE, THE HOSE WILL BE REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117. NOTES: CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703558April 3, 2015
STRUCTURE:BODY, ENGINE, ELECTRICAL SYSTEM
PULLED VEHICLE INTO GARAGE AND FRONT, RIGHT SIDE STARTED SMOKING. MY DAUGHTER AND I JUMPED OUT OF THE CAR AND RAN INTO THE HOUSE TO ALERT MY HUSBAND. WITHIN SECONDS, SMOKE FILLED THE GARAGE AND FIRE WAS VISIBLE UNDER FRONT, RIGHT TIRE AND THROUGH HOOD. I CALLED THE 911 AND MY HUSBAND TRIED TO DOUSE THE FLAMES. THIS NOT WORKING, SO MY HUSBAND MADE THE DECISION TO BACK THE CAR OUT OF THE GARAGE, HOWEVER, THE CAR WOULD NOT START. HE QUICKLY MADE THE DECISION TO PUT THE CAR IN NEUTRAL AND PUSHED IT FROM THE DRIVER'S DOOR FRAME TO THE MIDDLE OF THE DRIVEWAY. SECONDS LATER, THE ENTIRE RIGHT SIDE OF THE CAR WAS IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND DOUSED THE FLAMES. THEY ALSO HAD TO CUT OPEN THE HOOD TO ENSURE ALL FLAMES WERE OUT PRIOR TO LEAVING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10513015May 21, 2013
STEERING
I WAS TURNING INTO A RESTAURANT ( I WAS COMPLETELY STOPPED) AND AS I GOT THE CHANCE TO TAKE THE TURN, IT BECAME EXTREMELY HARD TO TURN THE WHEEL, LUCKILY MY SON WAS SITTING NEXT TO ME AND HE HAD TO MANUALLY HELP ME TO TURN THE CAR. I HIT THE CURB BUT LUCKILY MANAGED TO PULL OUT OF THE STREET AND OUT OF THE WAY OF TRAFFIC. IT WAS A HIGHWAY SO PEOPLE WERE GOING ABOUT 55-60 MPH (I GOT HONKED AT). WE PULLED IN STOPPED AT THE ENTRANCE. WE TURNED OFF THE ENGINE, MY SON WENT OUT TO LOOK AT THE DAMAGE AND IF ANYTHING WAS WRONG WITH THE TIRES. WE BARELY MADE IT TO A PARKING SPOT AS MY SON COULD BARELY TURN IT. PLEASE FIX THIS ISSUE, PRAISE THE LORD NOBODY WAS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455084April 13, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
THIS IS NOT THE FIRST TIME. THE RIGHT HAND SIDE, PASSENGER'S FRONT WINDOW FAILED TO OPERATE. THIS IS AN ELECTRICAL SYSTEM COMPONENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452983March 26, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2000 BMW X5. WHILE PARKED, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE SEAT BELT WOULD NOT RETRACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS REPLACED THE SEAT BELT ASSEMBLY FOR THE FRONT DRIVER SIDE SEAT. AFTER SOME TIME, THE FRONT PASSENGER SIDE SEAT BELT FAILED TO RETRACT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE MANUFACTURER STATED TO THE CONTACT THAT THE SEAT BELT REPAIR WOULD NOT BE COVERED UNDER WARRANTY DUE TO THE AGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384325February 24, 2011
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2000 BMW X5. WHILE PARKED, THE CONTACT ATTEMPTED TO EXIT THE VEHICLE USING THE FRONT DRIVER SIDE DOOR BUT THE DOOR WOULD NOT OPEN. THE CONTACT EXITED THE VEHICLE THROUGH ANOTHER DOOR AND NOTICED THE FRONT DRIVER SIDE DOOR ALSO WOULD NOT OPEN FROM THE OUTSIDE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 76,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312139February 19, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2000 BMW X5. THE CONTACT STATED THAT THE FRONT DRIVER AND REAR PASSENGER WINDOWS HAVE FALLEN INSIDE THE DOOR DUE TO A FAULTY REGULATOR. THE CONTACT HAS TAKEN THE VEHICLE TO A DEALER TO HAVE THE DRIVER SIDE WINDOW REPAIRED AND FIVE DAYS AFTER THE REPAIR THE REAR PASSENGER SIDE WINDOW BROKE. THE CONTACT HAS CALLED THE MANUFACTURER AND REQUESTED THAT THEY ASSUME THE COST SINCE THE WARRANTY HAS EXPIRED. THE CONTACT IS CONCERNED THAT A DEFECT INVESTIGATION WAS NOT AVAILABLE FOR HIS YEAR MAKE AND MODEL VEHICLE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308824February 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, TRACTION CONTROL SYSTEM
NO REVERSE AND ALSO NO COMMUNICATION TO THE ABS MODULE SO NO ABS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276405July 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
ON JUNE 3, 2009 I TOOK MY X5 BMW TO CHECKERED FLAG BMW 5225 VIRGINIA BEACH BLVD VIRGINIA BEACH, VIRGINIA 23454 TO HAVE AN INCONSISTENT HESITATION CHECKED. THERE WAS NO CHECK ENGINE OR TRANSMISSION LIGHT ON. THE VEHICLE WAS LEFT WITH THE DEALER FOR 3 DAYS, THE SERVICE MANAGER CALLED ON JUNE 6, 2009 , TOLD MY HUSBAND AND I THAT THE TRANSMISSION WAS COMPLETELY BURNED UP. I TOLD THE SERVICE MANAGER THAT THE X5 HAS A SEAL TRANSMISSION. ACCORDING TO MY SERVICE MANUAL A WARNING LIGHT SHOULD HAD CAME ON PUTTING THE VEHICLE IN TRANSMISSION SAFE MODE INFORMING ME TO TAKE IT TO THE DEALER FOR SERVICE. THIS WOULD PREVENT ANY DAMAGE TO THE TRANSMISSION. HOWEVER NO WARNING LIGHT CAME ON. BASICALLY HE TOLD US THE VEHICLE WAS MADE WITH A DEFECTED TRANSMISSION MODULECONTROL PART. WE TOLD HIM TO FIX THE TRANSMISSION AND THAT IT WASN'T MY FAULT IT WAS DEFECTED. HE REFUSED TO REPAIR IT . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234897July 19, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE 2000 BMW X5 4.4 AUTOMOBILE 70,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180819January 26, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*- WHILE DRIVING THE 2000 BMW X5 AT 40 MPH THE TRANSMISSION DISENGAGED, CAUSING THE RPMS TO RISE RATHER THAN DROPPING BACK INTO GEAR. THE DISENGAGING AND DROPPING BACK INTO GEAR HAPPENED ABOUT 4-8 TIMES WITHIN 10-15 MINUTES. THE CONTACT TOOK VEHICLE TO A EUROPEAN VEHICLE REPAIR FACILITY, AND THEY STATED THAT THE TRANSMISSION WAS COMPLETELY BURNED. THE CONTACT STATED THAT THERE IS NO WAY TO CHECK OR CHANGE THE TRANSMISSION FLUID OTHER THEN REMOVING THE TRANSMISSION FROM THE VEHICLE. THE CONTACT HAS DONE SOME RESEARCH ONLINE ,AND THAT THIS TRANSMISSION PROBLEM SEEMS TO OCCUR AROUND 80,000 MILES. HIS VEHICLE'S FAILURE MILEAGE WAS 82,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143354November 21, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
DT: THE CONTACT STATED THE WINDSHIELD WIPERS COMPLETELY AND RANDOMLY FAILED TO WORK. THE WINDSHIELD WIPER QUIT FOUR TIMES IN TWO YEARS. THE FIRST TIME THIS HAPPENED THE BMW DEALERSHIP REPLACED THE MOTOR. IT QUIT AGAIN ABOUT SIX MONTHS LATER. SINCE THEN THE DEALER HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM; MOSTLY BECAUSE OCCURRED RANDOMLY.*AK UPDATED 12/27/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111265February 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT ANY SPEED DRIVER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. DRIVER WAS UNABLE TO SHIFT INTO REVERSE. VEHICLE WAS TOWED TO A BODY SHOP FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108310January 31, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY WINDOW REGULATORS HAVE FAILED TWICE ON MY 2000 BMW X5 4.4I. RESEARCHING THIS PROBLEM ON THE WEB, IT IS A COMMON OCCURENCE. MY COLLEAGUE WITH A 2000 BMW 3 SERIES HAS HAD HIS FAILED 6 TIMES. BOTH TIMES THE PROBLEM WAS FIXED, BUT I HAD TO PAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067618April 21, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
1.WINDSHIELD WIPERS SUDDENLY STOPPED WORKING AT HIGHWAY SPEED DURING HEAVY RAIN AND TRAFFIC PUTTING ME IN A DANGEROUS SITUATION (PROBLEM WAS NOT CAUSED BY A FUSE). 2. WINDSHIELD SEEMS TO CONTINOUSLY DEGRADE (MINI-CRATERS LIKE IT WOULD DESINTEGRATE ITSELF) ... NOT CAUSED BY STONE OR OTHER ROAD RELATED OBJECTS. DEALER CLAIMS THAT STONES ARE CAUSING IT, WHICH IS NOT TRUE, THEY ARE TOO MANY OF THEM AND TOO SMALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031745September 2, 2003
POWER TRAIN:DRIVELINE:DRIVESHAFT
THE WAY THE FRONT DRIVE SHAFT WAS DESIGNED CAUSED PREMATURE WEAR . *PH THE VEHICLE DID NOT MOVE WHEN IN GEAR AND A WHINING NOISE WAS HEARD IN THE TRANSMISSION AREA. *SCC. THE CONSUMER BELIEVED THERE WAS A SERIOUS DESIGN FLAW WITH THE DRIVESHAFT. THE DRIVESHAFT HAD A COUPLING ON ONE END AND A SPLINE ON THE OTHER END, THE CONSUMER WAS INFORMED BY SEVERAL ENGINEERS THAT IT REQUIRED TWO FLEXIBLE COUPLINGS TWO UNIVERSAL JOINTS OR A COMBINATION OF THE TWO TO HANDLE THE MISALIGNMENT THAT THE SAHFT WOULD ENCOUNTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017201April 21, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
THE BRAKE SENSOR LIGHT ILLUMINATED ON THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001180December 28, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
NONE OF THE REAR DOORS WILL LOCK OR SHUT PROPERLY. WHILE DRIVING DOORS HAVE COME OPENED. PLEASE PROVIDE MORE INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752635September 27, 2001
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHTS FOUND ON THESE EXPESNIVE VEHICLES ARE TOO BRIGHT AND PRODUCE EXCESSIVE GLARE ESPECIALLY WHEN COMBINED WITH THE HEADAUX (FOG/DRIVING) LIGHTS THAT THESE DRIVERS INSIST ON RUNNING AT THE SAME TIME. IF YOU DECIDE TO CONTINUE TO ALLOW THESE LIGHTS AT LEAST LIMIT THE BULBS TO LOW BEAM LIGHTS WITHOUT ANY AUX LIGHTS ALLOWED ON THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750527August 15, 2001
TIRES:TREAD/BELT
BOTH FRONT TIRES SUSTAINED EXCESSIVE OUTER EDGE TREAD WEAR. ALL OUTER TREAD OF EACH IS NEARLY GONE AT 17.5K MILES! WORN ONLY AT FAR OUTER EDGE (APPROX 1/2" TO 1") OF TREAD. REST OF TREAD ON BOTH TIRES IS VERY GOOD TO EXCELLENT FOR 17.5K MILES. INFLATION KEPT AT BMW'S RECOMMENDATION OF 32 COLD PSI. NON-AGGRESSIVE DRIVING. NO INDICATIONS OF OTHER SEVERE WEAR, USE, IMPACT, OR ABUSE TO THESE TIRES OR TO THE REARS. ALL ARE ORIGINAL TIRES. REAR TIRES ARE SAME BUT LARGER SIZE: 285/45R19. REAR TIRES IN EXCELLENT CONDITION FOR 17.5K MILES. FRONT TIRES SHOW CLASSIC SIGNS OF EXCESSIVE POSITIVE CAMBER. COULD BE FROM BAD ORIGINAL FACTORY ALIGNMENT, OR BAD FRONT SUSPENSION COMPONENTS LIKE SAGGING SPRINGS, WORN BALL JOINTS, OR WORN CONTROL ARM BUSHINGS. CAR ONLY SERVICED AT RUSNAK. NEVER IN ACCIDENT NOR ANY FRONT END DMGS. SVC. HISTORY SHOWS CAR NEVER ALIGNED. DEALER'S SERVICE ADVISOR VERBALLY ASSERTS "THIS WEAR IS NORMAL FOR BMWS" YET IS UNABLE TO SUBSTANTIATE WITH ANY OTHER VEHICLES ON HIS LOT. I'VE OWNED 2 OTHER BMWS FOR OVER 11 YRS. AND NEITHER HAS EVER HAD THIS PROBLEM. HE REFUSES TO INSPECT ALIGNMENT AND/OR SUSPENSION AND REFUSES TO ACCEPT ANY INDEPENDENT TESTS/REPORTS FROM ANY ALIGNMENT SPECIALTY SHOP. I SEEK DEALER PROPERLY DIAGNOSING AND CORRECTING DEFECT IN SUSPENSION/ALIGNMENT/TIRES. I'M WILLING TO PAY FOR USED 17.5K MILEAGE ALREADY ON TIRES. CONVERSATION THREADS VIA INTERNET ON BIMMER.ORG X5 BOARD AT ROADFLY.COM SHOW OTHERS HAVING X5 SUSPENSION/TIRE PBLMS. REAR CARGO INTERIOR LIGHTS CAN'T BE SWITCHED OFF AS STATED: PG 87 OF OWNER MANUAL. A/C RUNS WARM AT IDLE AND DURING ACCELL. REAR A/C NOISY AND DOESN'T BLOW HARD. DEALER DENIES ANYTHING WRONG WITH ALL THESE ITEMS.*AK (DOT NUMBER: DJL459 TIRESIZE: 255/50R19)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW X5