BMW 320i Complaints

156 consumer complaints on file.

#10957174February 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 BMW 320I N/A. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND WOULD REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930071December 5, 2016
AIR BAGS, SERVICE BRAKES, SEAT BELTS
I WAS DRIVING IN A 25 MPH ZONE IN A RESIDENTIAL AREA, DRY ROADS DURING DAYLIGHT AND THE CAR IN FRONT OF ME STOPPED SUDDENLY. I STEPPED ON THE BRAKES, THEY LOCKED AND THE CAR CONTINUED TO SLIDE TOWARDS THE CAR IN FRONT OF ME. I HAD TO QUICKLY TURN THE WHEEL TO THE LEFT TO AVOID HITTING THE CAR HEAD ON. I HIT THE CAR ON THE LEFT SIDE AND DAMAGE TO MY CAR ON THE RIGHT SIDE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10905081September 9, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 (NA) BMW 320I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824381February 5, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
THE MISFIRE DETECTION MONITOR, A SOFTWARE STRATEGY BUILT INTO THE COMPUTER, IS DESIGNED TO DETECT AN ENGINE MISFIRE. THE COMPUTER CAN ALSO NORMALLY IDENTIFY THE SPECIFIC CYLINDER IN WHICH THE MISFIRE HAS OCCURRED. A MISFIRE IS NOTHING MORE THAN A LACK OF COMBUSTION, WHICH CAN BE CAUSED BY POOR FUEL QUALITY OR METERING, LOW COMPRESSION, LACK OF SPARK OR UNMETERED AIR ENTERING THE ENGINE. THERE ARE OTHER POSSIBLE, LESS OBVIOUS CAUSES AS WELL, SUCH AS UNCOMMANDED EXHAUST GAS RECIRCULATION (EGR), FLOW. WHEN THE MISFIRE MONITOR DETECTS A MISFIRE, IT WILL TRIGGER THE CHECK ENGINE LIGHT WITH THE SPECIFIC CYLINDER NUMBER AS THE LAST DIGIT IN THE P030X CODE. FOR INSTANCE CYLINDER 1 MISFIRE IS P0301, CYLINDER 2 IS P0302 ETC. IN THIS CASE WE HAVE EITHER MULTIPLE CYLINDERS MISFIRING, OR THE COMPUTER SIMPLY CAN'T DETERMINE THE SPECIFIC CYLINDER, AND AS SUCH WE ARE LEFT WITH THE P0300 IN COMPUTER MEMORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816527December 28, 2015
POWER TRAIN
RENTAL OF 2014 BMW 320I IN JUNE 2014. PARKED AUTO IN LEVEL PARKING LOT BY PLACING FOOT ON BRAKE AND DEPRESSING "PARK" BUTTON ON GEAR SHIFT, AFTER WHICH WIFE EXITED PASSENGER SEAT TO RETRIEVE PACKAGE IN REAR SEAT. WHEN BRAKE RELEASED TO TURN OFF ENGINE, AUTO ROLLED FORWARD ONTO WIFE'S LEFT FOOT, CRUSHING IT INTO THE PAVEMENT UNDER THE WEIGHT OF REAR WHEEL OF AUTO AND CAUSING HER TO FALL HARD ON CONCRETE PAVEMENT. GEAR SHIFT WHEN "PARK" BUTTON ENGAGED HAD GONE INTO "NEUTRAL" ONE GEAR ABOVE "PARK." BECAUSE ENGINE WAS TURNED OFF AND HAS TO BE DEPRESSED TWICE VERY SLOWLY - WITH SPACE IN-BETWEEN EACH DEPRESSION - OR ENGINE WILL NOT ENGAGE, REAR WHEEL WAS CRUSHING WIFE'S FOOT FOR 1-2 MINUTES BEFORE ENGINE WOULD RE-ENGAGE AND AUTO COULD BE ROLLED OFF HER FOOT. PLEASE NOTE THAT 2014 MBW 320I GEAR SHIFT HAS "PARK" IN THE MIDDLE OF THE GEAR SHIFT, NOT AT THE TOP AS IS CUSTOMARY, WITH "NEUTRAL" ONE SLOT ABOVE "PARK." WE TESTED PUTTING THE CAR IN PARK SEVERAL MORE TIMES AFTER THE INCIDENT DESCRIBED ABOVE AND NEARLY 50% OF TIME WHEN THE "PARK" BUTTON IS DEPRESSED, THE GEAR SHIFT SLIDES FORWARD ONE SLOT PAST "PARK" INTO "NEUTRAL." IF AUTO WERE ON A SIGNIFICANT INCLINE OR IF PARKED IN FRONT OF CONCRETE OR BARBED WIRE BARRIER WITH SOMEONE WALKING IN FRONT OF AUTO WHEN "PARK" BUTTON IS ENGAGED, MISTAKENLY SLIDING INTO "NEUTRAL," SOMEONE COULD BE INJURED MUCH MORE SERIOUSLY OR EVEN FATALLY. WE NOTE PREVIOUS COMPLAINTS TO THE NHTSA REGARDING SAME GEAR SHIFT DEFECT IN 7-SERIES BMW'S MADE BETWEEN 2001 AND 2008 THAT RESULTED IN A CLASS ACTION LAWSUIT, WHICH WAS DISMISSED BECAUSE PLAINTIFF'S FAILED TO PROVE THAT BMW KNEW ABOUT THE PROBLEM. THAT CAN HARDLY BE A LEGITIMATE EXCUSE IN THIS INSTANCE WITH A BMW 320I MADE IN 2014.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10807796December 1, 2015
WHEELS, UNKNOWN OR OTHER
THE BMW 320I 2015 VEHICLE CONTINUES TO DROP TIRE AIR PRESSURE BELOW A SAFE LEVEL. THE TIRE PRESSURE MONITORING SYSTEM IS DISABLING THE DRIVER'S ONBOARD DISPLAY WITH A LOW TIRE WARNING ALERT. ALL 4 TIRES ARE DROPPING FROM 32PSI TO 23PSI WHICH IS A SAFETY HAZARD. EACH TIME I VISIT THE CLASSIC BMW DEALERSHIP OF PLANO, TX ABOUT THE TPMS PROBLEM, TIRES ARE AGAIN TOPPED OFF AT 32PSI. THE DEALERSHIP WILL NOT GIVE ME A SERVICE RECEIPT AFTER ADDING AIR IN THE TIRES. I WAS INFORMED THAT I MUST PAY $163 IN ORDER TO RECEIVE A SERVICE RECEIPT ONCE THE AIR IS INSTALLED IN THE TIRES, OR I CAN HAVE THE AIR INSTALLED IN THE TIRES FREE, AND RECEIVE NO RECEIPT. THIS ALLOWS THE DEALERSHIP TO SUPPRESS THE ACTUAL NUMBER OF COMPLAINTS, BECAUSE THERE IS NOT A PAPER TRAIL. I PURCHASED 1 RECOMMENDED NEW TIRE IN SEPTEMBER OF 2015 FROM THE DEALERSHIP AND ALL 4 TIRES WERE SET TO 32PSI. TWO MONTHS LATER IN NOVEMBER 2015 ALL FOUR TIRES WERE AT 23PSI. THE 2015 CAR IS ONLY 8 MONTHS OLD, AND THE SERVICE DEPARTMENT SAID 23PSI IS NORMAL. I DISAGREE WITH THAT STATEMENT. THE TPMS, OR THE TIRES, OR BOTH ARE DEFECTIVE AND ARE A SAFETY PROBLEM. THE PROBLEM OCCURS DURING DRIVING, AND MAKING TURNS. THE PROBLEM OF SEVERELY UNDER INFLATED TIRES IS SO NUMEROUS THAT IT REQUIRES THE DEALERSHIP TO PROVIDE A SERVICE LANE ONLY FOR INFLATING DEFECTIVE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794340November 17, 2015
ENGINE
BOUGHT A BRAND NEW BMW 320I I HAVE HAD IT FOR 45 DAYS WITH 1548 MILES ON IT. I WAS DRIVING VEHICLE THIS MORNING DRIVING POSTED SPEED LIMIT OF 70 MPH ON HIGHWAY. MY CAR WENT INTO "LIMP MODE" AND DROPPED DOWN TO 20 MPH AND WOULD NOT GO OVER ANY FASTER. DISPLAY SAYS "DRIVE TRAIN MALFUNCTION" I DROVE MY CAR ON SIDE OF THE ROAD AT 20 MPH ON THE SIDE OF ROAD UNTIL I MADE IT TO WORK. THIS WAS VERY DANGEROUS FOR A VEHICLE TO DROP FROM 70 TO 20 MPH SUDDENLY IN THE MIDDLE OF HEAVY TRAFFIC. FROM READING SEEMS TO BE A ON GOING PROBLEMS WITH BMW'S. RECALL WOULD BE MY SUGGESTION . I AM VERY DISAPPOINTED I TRADED MY MERCEDES E350 IN FOR THIS JUNK. I HAVE NEVER OWNED ANY VEHICLE THAT HAS LEFT ME IN SUCH A BAD SITUATION. I OWNED NISSAN WITH OVER 126K MILES AND IT NEVER GAVE ME ANY PROBLEMS. VERY DISAPPOINTED BMW OWNER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664632December 16, 2014
POWER TRAIN
WHILE DRIVING ON THE HIGHWAY THE VEHICLE STOPPED ACCELERATING AND THE POWER TRAIN MALFUNCTION LIGHT CAME ON. THE VEHICLE WAS UNDRIVABLE AND COULD ONLY BE COASTED TO A SAFE POSITION. THIS IS THE SECOND ISSUE WITH THE ELECTRONICS ON THIS CAR, THE AUDIO SYSTEM HAD A SHORT IN IT AS WELL A FEW WEEKS AFTER IT WAS PURCHASED WITH ONLY ABOUT 800 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650847October 28, 2014
POWER TRAIN, STEERING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2014 BMW 320I. AFTER PARKING THE VEHICLE WITH THE BRAKES ENGAGED, THE TRANSMISSION SHIFTED GEARS INDEPENDENTLY. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE FLOORMATS DEPRESSED THE ACCELERATOR PEDAL AND CAUSED THE VEHICLE TO SHIFT TO OTHER GEARS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER PERFORMED AN INVESTIGATION CONFIRMING THE DEALER'S DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. ..UPDATED 12/17/14 *BF UPDATED 9/29/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650122October 26, 2014
STEERING
SUDDEN LOST STEERING POWER WHILE MAKING A RIGHT TURN AT A STOP SIGN. IT BECAME ALMOST IMPOSSIBLE TO STEER THE VEHICLE AND IT IS DANGEROUS TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644131October 12, 2014
WHEELS, ELECTRICAL SYSTEM, TIRES
BRAND NEW CAR (2 MONTHS OLD, ABOUT 2000 MILES). RECEIVED WARNING ON HIGHWAY THAT MY LEFT REAR TIRE WAS LOW AND TO PULL OVER. I HAVE RUN FLATS SO I SLOWED DOWN IN RIGHT LANE AND EXITED TO GET TO A GAS STATION. THE TIRE WAS NOT FLAT BUT I PUT AIR IN IT AND THE TPM WENT BACK TO GREEN. THE NEXT MORNING THE SAME THING HAPPENED AND I DROVE STRAIGHT TO BMW OF NAPLES WHERE THEY TOPPED OFF ALL 4 TIRES AND SAID IT'S NORMAL AND TO COME BACK IF IT HAPPENED AGAIN. THE NEXT MORNING WAS FINE. DAY 4 AFTER THE FIRST INCIDENT WE GET IN THE CAR IN THE MORNING AND ALL 4 TIRES READ LOW. WE START DRIVING TO WARM THEM UP AND SEE IF THAT HELPS. 3 TIRES WENT BACK UP TO NORMAL BUT THE BACK LEFT TIRES REMAINS LOW READING. WE LOOKED IT OVER AND CANNOT SEE ANY PUNCTURES, NAILS, ETC. (BMW DIDN'T FIND ANYTHING EITHER ALTHOUGH THEY DID NOT TAKE CAR INTO SHOP TO FULLY INSPECT). DON'T KNOW IF THERE IS AN ISSUE WITH TIRE OR ISSUE WITH TPM. I DRIVE 30 MILES ON HIGHWAY EACH DAY EACH WAY TO WORK. NEED TO KNOW IF THERE IS AN ACTUAL ISSUE WITH TIRE FOR MY SAFETY AND THOSE DRIVING AROUND ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592551May 19, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 BMW 320I. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE LOST POWER TO ACCELERATE OVER 2800 RPMS WHEN IT WAS PLACED IN SECOND GEAR. THE VEHICLE WAS TOWED TO A DEALER, WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 7,420. .... UPDATED 08/05/14 *BF UPDATED 08/18/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576432April 1, 2014
SERVICE BRAKES, HYDRAULIC, STRUCTURE:BODY
I WAS EASING INTO A PARKING SPACE WHEN THE BRAKES FAILED AND I ROLLED OVER THE PARKING BUMPER AND THE CURB AND HIT A POLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10567697March 6, 2014
STEERING
POWER STEERING FAILED AND CAR BECAME IMPOSSIBLE TO STEER WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561519January 26, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
HEAD LIGHTS FOR NEWER CARS ARE TOO BRIGHT AND BLIND DRIVERS APPROACHING FROM THE OPPOSITE DIRECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553277November 21, 2013
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
RE: TCN-KDN21-40701 ON 9/17/13 I WAS INVOLVED IN A CAR ACCIDENT. I WAS UNABLE TO STOP MY CAR AS IT ROLLED DOWN A HILL - ALTHOUGH I APPLIED THE BRAKES. THE ACCIDENT OCCURRED AS I WAS LEAVING A DRIVEWAY WHICH IS POSITIONED ON A HILL. IMMEDIATELY PRIOR TO THE ACCIDENT A WARNING MESSAGE FLASHED ON MY SCREEN. I THEN HEARD A LOUD "POP" AND THEN A "GRINDING" NOISE. AS I APPLIED THE BRAKES THE CAR CONTINUED ROLLING DOWN THE HILL AND THE AIRBAG POPPED OUT - KNOCKING ME UNCONSCIOUS. I WAS UNABLE TO STOP THE CAR. WHEN MY CAR REACHED THE BOTTOM OF THE HILL, IT HIT THE BACK OF ANOTHER CAR AND THEN TRAVELED ACROSS THE HIGHWAY. IT'S A MIRACLE I WASN'T KILLED! IRONICALLY, THE MAKE/MODEL MODEL OF MY CAR WAS RECALLED THE WEEK AFTER MY ACCIDENT. (REFER TO NHTSA RECALL # 13V454000). BMW CHECKED MY CAR AFTER THE ACCIDENT AND CLAIMED THAT MY CAR PASSED WITH "FLYING COLORS". THIS DOES NOT MAKE SENSE CONSIDERING THAT THE CAUSE OF MY ACCIDENT WAS DUE TO MY INABILITY TO STOP THE CAR - YET THE CAR WAS RECALLED DUE TO BRAKING PROBLEMS. BMW WAS ALSO UNABLE TO PROVIDE ME WITH AN EXPLANATION REGARDING THE GRINDING NOISE, THE POPPING SOUND OR WHY MY AIRBAG DEPLOYED PRIOR TO THE CRASH. MY CAR FIT ALL OF THE CRITERIA FOR THE CARS BMW WERE RECALLING. WHEN I INITIALLY ASKED BMW IF MY CAR WAS ON THE RECALL LIST THEY FIRST TOLD ME THAT THEY DID NOT HAVE THE COMPLETE VIN# LIST. WHEN I INQUIRED THE SECOND TIME - BMW CLAIMED THAT MY CAR'S VIN # WAS NOT ON THE RECALL LIST. I DO NOT BELIEVE BMW. AND THE FACT THAT BMW CHECKED THE CAR AND CLAIMED NOTHING WAS WRONG WITH IT IS LIKE THE POLICE POLICING THE POLICE. BMW DOES NOT WANT TO ACKNOWLEDGE THAT MY CAR WAS SUBJECT TO THE DEFECT THAT IT WAS BEING RECALLED FOR WHICH IS WHY THE ACCIDENT OCCURRED. BMW DOES NOT WANT TO SUBJECT IT SELF TO LITIGATION. HOWEVER, I DO NOT ACCEPT BMW'S FINDINGS BECAUSE IT IS NOT OBJECTIVE. BMW IS LYING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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