BMW 320i Complaints

156 consumer complaints on file.

#11306394January 31, 2020
UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY AT APPROX. 70 MILES AND HOUR, A LOUD CRASHING SOUND HAPPENED IN THE CABIN OF MY CAR. A FEW SECONDS LATER, GLASS STARTED RAINING DOWN ON MY HEAD AND BODY. THE SUNROOF HAD EXPLODED IN AN UPWARD DIRECTION. THERE WERE NO CARS OR OTHER VEHICLES AROUND ME AT THE TIME AND THE TOP LOOKED LIKE IT WAS BROKEN AND PUSHED UPWARD. IT WAS A MILD TEMPERATURE, 70 ISH DEGREES AND LIGHT CLOUD COVER DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303016January 30, 2020
AIR BAGS
AIRBAG LIGHT COMES ON INTERMITTENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300113January 17, 2020
VEHICLE SPEED CONTROL
ACCELERATION ISSUES. I COMPLAINED TO BMW ABOUT THE ISSUE NOVEMBER 2018 FOR MY 2018 BMW. HOWEVER, BMW SAID THERE WASN'T A PROBLEM. ON SUNDAY AT AROUND 6:28 PM I WAS PULLING INTO A PARKING SPACE AT MY CHASE BANK AND THE CAR SUDDENLY STARTS ACCELERATING CAUSING ME TO HAVE A HEAD ON COLLISION WITH A PARKED CAR. MY 2015 BMW HAD THE SAME PROBLEM. I WAS IN RALPH'S PARKING LOT IN BEVERLY HILLS ABOUT TO PULL OUT WHEN SUDDENLY MY BMW ACCELERATED, AND I NEARLY KILLED TWO PEOPLE. WHEN I BOUGHT IT IN FOR SERVICE BMW REPAIRED THE PROBLEM. SOMETHING WAS CALIBRATED TO HIGH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11291077December 24, 2019
ENGINE
IT A WHISTLING NOISE COMING FROM MY VALVE COVER . AND I HAD TO ALSO REPLACE MY THERMOSTAT ABOUT A MONTH AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289981December 18, 2019
ENGINE, POWER TRAIN
TO NHTSA: NOT TOO LONG AGO THE TIMING CHAIN AND REAR DIFFERENTIAL PINION BEARING WENT OUT ON MY 2016 BMW 320I ([XXX]) TIMING CHAIN ISSUE SHOULDN'T OCCUR ON A MOTOR WHICH ONLY PRODUCES 180 HORSEPOWER WITH NO MODS OR TUNES. THE REAR DIFFERENTIAL SHOULD DEFINITELY NEVER GIVE OUT UNLESS YOU'RE PUSHING OVER 700 HORSEPOWER ON A STOCK DIFF. AGAIN MY CAR HAS 180 HORSEPOWER AND HAS NEVER BEEN MODDED. THIS IS JUST RIDICULOUS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278375November 6, 2019
POWER TRAIN
HELLO I SEE THERE WAS A RECALL ON A MALFUNCTION OF THE ENGINE WERE THE ENGINE STALLS DUE TO TIMING CHAIN AND INTERNAL PARTS THAT GIVES THE ENGINE POWER. MY CAR SHOWED AND EMERGENCY INDICATOR LIGHT THAT SAID ENGINE OIL PRESSURE LOW AND TO CAREFULLY STOP AND STOP ENGINE OF RISK OF DAMAGE. THEN ANOTHER INDICATOR THAT STATED ENGINE COMPARTMENT HOT. THIS WAS DONE AND THE CAR TOWED AND NOW THE ENGINE HAS A KNOCKING NOISE SO NOT DRIVING IT. LOOKING FORWARD TO HEARING BACK FROM YOU ASAP AS THERE TELLING ME AT BMW THAT THAT RECALL IS NO LONGER IN EFFECT WHICH DOESN'T MAKE SINCE TO ME. THANKS AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277471November 1, 2019
FUEL/PROPULSION SYSTEM
ON WEDNESDAY, OCT 30TH 2019, I WAS DRIVING MY 2014 BMW 320 (VIN: [XXX]) FROM MY DOCTOR OFFICE IN CARMEL (INDIANA) TO ZIONSVILLE (INDIANA) DURING LUNCH TIME, MY ENGINE ABRUPTLY SHUT DOWN AT MILE 55 ON THE HIGHWAY 465. FORTUNATELY, I WAS CLOSE ENOUGH TO PARK THE CAR ON THE RIGHT ROADSITE OF THE HIGHWAY 465( 1 MILE CLOSE TO EXIT 27). WHEN I ATTEMPTED TO RESTART THE CAR ON THE ROADSIDE, THE STARTER TURNED OVER, BUT THE ENGINE WOULD NOT START. ACCORDINGLY ARRANGED TO HAVE MY 320I TOWED TO CLOSEBY AUTO SHOP (MATTHEWS AUTO REPAIR SHOP IN 725 EAST 106TH STREET, INDIANAPOLIS, IN 46280), WHICH IS AUTO SHOP CLOSEBY ALMOST 40 YEARS SERVICE. ON OCT 31TH, I RECEIVED A CALL FROM A SERVICE REPRESENTATIVE AT AUTO SHOP. HE TOLD ME THAT MY FUEL PUMP HAD FAILED AND NEEDED TO BE REPLACED DUE TO QUALITY PROBLEM. HE SAID THAT HE CHECKED THAT MY CAR MODEL IS IN THE BMW RECALL LIST FOR FUEL PUMP BY RECALL #: 15V-189. HE SAID I SHOULD CONTACT BMW TO DO IT FREE FOR ME. I CONTACTED BMW CUSTOMER SERVICE IMMEDIATELY (BOTH BMW USA CUSTOMER RELATIONS AND LOCAL BMW DEALER), AND BOTH BMW SERVICE PEOPLE TOLD ME THAT NOT ALL THE CARS IN THIS CAR MODEL ARE IN RECALL LIST, AND MY CAR WAS NOT IN THE RECALL LIST. THIS DOESN'T MAKE SENSE. I TOLD THEM THAT I WAS SURPRISED AND CONCERNED THAT THE FUEL PUMP HAD FAILED ON A CAR THAT IS ONLY 5 YEARS, AND IT IS QUALITY PROBLEM. YOU CAN IMAGINE HOW DANGEROUS IT IS TO HAVE ENGINE STOP SUDDENLY ON THE HIGHWAY, AND IT IS VERY DANGEROUS FOR THIS KIND OF CAR ON THE ROAD WITH FAMILY MEMBERS. I ASKED THE LOCAL BMW DEALER ABOUT WHAT I SHOULD DO, AND I WAS EVEN MORE ASTONISHED TO HEAR FROM THEM THAT I SHOULD TOW THE CAR BY MYSELF TO THE BMW DEALER AND PAY $150 FOR INSPECTION FIRST, AND PAY ALL THE COST TO REPLACE THE FUEL PUMP SINCE IT IS NOT IN THE RECALL LIST. [XXX] , PH.D EMAIL:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277528November 1, 2019
AIR BAGS, STEERING
I WAS INVOLVED IN AN ACCIDENT WITH A HIT AND RUN VEHICLE AND RESULTING IN THE ACCIDENT, MY STEERING WHEEL CAME OFF IN THE PROCESS HITTING ME IN MY PELVIC AREA AND NOW I AM HAVING TROUBLE URINATING AND I HAVE BLEEDING. THE AIR BAGS ALSO BURNED THROUGH MY CLOTHES AND ONTO MY SKIN. I SUFFERED FIRST DEGREE BURNS TO MY ARM, STOMACH AND THIGH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11267962October 11, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2014 BMW 320I. WHILE DRIVING, THE PASSENGER RESTRAINT SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF STERLING (21710 AUTO WORLD CIR, STERLING, VA 20166, (571) 789-2306), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258392September 26, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING:TAIL LIGHTS
TL* THE CONTACT OWNS A 2014 BMW 320I. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PLUG AND PINS AND TAIL LIGHT ASSEMBLY NEEDED TO BE REPLACED DUE TO THE WIRING HARNESS BEING MELTED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255354September 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY 2015 BMW 320I GAVE ME A WARNING OF CHARGING MALFUNCTION WARNING SO I TOOK MY CAR TO BMW SERVICE FOR AN INSPECTION. THIS WAS IN APRIL 2019. THE SERVICE ADVISOR LET ME KNOW I COULD NEED A NEW BATTERY SO I APPROVED NEW BATTERY IF THAT'S WHAT IT NEEDED. ONCE INSPECTED FURTHER I WAS TOLD THERE WAS AN OIL LEAK AND THAT CAUSED MY DRIVEBELT TO DETERIORATE AND SLIDE OFF BELT TENSIONER. THE OIL LEAK WAS DUE TO NEEDING A NEW OIL FILTER HOUSING GASKET, SO I REPLACED THAT AS WELL. I WASN'T WHAT CREATED THE OIL LEAK ISSUE ONLY THAT I NEEDED TO REPLACE THE BELT TENSIONER, HOUSING GASKET AND DRIVE BELT. I WAS TOLD THIS WAS WHY MY CHARGING MALFUNCTION WARNING CAME ON. MY BATTERY WAS FINE, NO NEED TO REPLACE. 3 MONTHS LATER SEPTEMBER 12TH 2019 THE CHARGING MALFUNCTION WARNING COMES ON AGAIN. THIS TIME I'M TOLD THEY'RE 80% SURE I NEED A NEW BATTERY. SO I APPROVE THE BATTERY AND I RECEIVE A CALL THAT MY CAR NEEDS A NEW ALTERNATOR. THE ALTERNATOR IS NOT CREATING CHARGING VOLTAGE WHICH MAKE MY BATTERY VOLTAGE LOW CAUSING THE CHARGING MALFUNCTION. MY CAR A 2015 BMW, IT IS 4 YEARS OLD. IN THIS LAST YEAR I HAVE HAD ISSUES WITH THE CHARGING MALFUNCTION AND STILL CAN'T FIGURE OUT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252527August 30, 2019
EXTERIOR LIGHTING
TAIL LIGHTS SHOWED UP AS A MALFUNCTION ON THE CONSOLE, I THOUGHT IT WAS A BAD BULB SO I REPLACED IT BUT WHILE DOING SO I NOTICED THAT THE HARNESS AND PIN FROM THE BULB HOLDER WAS MELT. THE WEIRD PART ABOUT THIS IS THAT ONLY 1 PIN WAS BURNT, AFTER DOING RESEARCH AND I FOUND OUT THAT THIS WAS A COMMON ISSUE WITH OTHER BMW. I SPOKE WITH MANY OTHER OWNERS ON FORUMS AND THEY EXPERIENCED THE SAME ISSUE, THIS ISN'T JUST ISOLATED TO THE 2014 BMW 320XI BUT OTHER BMW VEHICLES SEEM TO HAVE THE SAME FLAWS. OTHER ALSO REPORTED THAT EVEN AFTER REPLACING THE HOUSING AND HARNESS BUT THE ISSUE OCCURRED AGAIN. THIS CAN BE CONSIDER AS A FIRE HAZARD, SOMETHING IS CLEARLY CAUSE THIS TO MELT AND SHORT OUT THE BMW TAIL LIGHTS. MY CONCERN THAT IT WAS SPARK AND CAUSE REAL DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245925August 22, 2019
FUEL/PROPULSION SYSTEM
FUEL GAUGE ERRONEOUS DISPLAY: VEHICLE RUNS OUT OF FUEL, BUT THE INSTRUMENT CLUSTER STILL DISPLAYS FUEL REMAINING IN THE TANK. DEALER FOUND OUT PROBLEM WITH THE FUEL CELL AND TO FIX THE PROBLEM, THE TANK AND THE FUEL PUMP MUST BE REPLACE, COST OF $2875. SEE ATTACHED DOCUMENT FROM THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233062July 18, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS CAR DOESN'T HAVE A WAY FOR DRIVERS TO PUT THE GEAR IN NEUTRAL IF THE ELECTRICAL PANEL AND THE ENGINE IS DEAD. I WAS IN THE FLOODED AREA IN THE MIDDLE OF THE ROAD AND FELT SCARED WHEN BIG TRUCKS PASSED ME SIDE BY SIDE. EVEN THE SHERIFF WHO HELPED ME COULDN'T FIND IT IN THE OWNERS MANUAL. I HAVE A 12 MONTHS OLD GRANDSON AND I DON'T FEEL SAFE DRIVING THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205241May 2, 2019
FUEL/PROPULSION SYSTEM
WHILE THE CAR WAS IN MOTION, THE FUEL PUMP FAILED, THE VEHICLE STALLED WITHOUT WARNING, INCREASING THE RISK OF A CRASH. LUCKILY, I WAS ON A CITY STREET, NOT ON A HIGHWAY! OVER 18,000 SIMILAR YEAR/MODEL CARS WERE RECALLED FOR THIS EXACT SAME REASON A FEW YEARS AGO (NHTSA CAMPAIGN NUMBER: 15V189000), BUT NOT MINE. NOW I AM FACED WITH A $2,400 BILL TO GET IT REPLACED!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204171April 27, 2019
ENGINE
I JUST HAD A COOLANT LEAK PROBLEM FROM MY RADIATOR. ON MY BMW PROFIL, IT IS NOT SHOWING ANY RECALL, BUT KNOWING THAT THIS IS NOT A PROBLEM COMING FROM ME, I SEARCHED ONLINE FOR AN ANSWER AND FOUND THAT THERE IS A RECALL ID FROM NHTSA 18V755000 FOR ENGINE COOLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181228February 19, 2019
ENGINE
OIL PUMP PREMATURELY FAILED CAUSING ENGINE DAMAGE. NOT BEING COVERED BY MANUFACTURER WARRANTY. MANUFACTURER CLAIMS ENGINE DAMAGE WILL BE ON THE CUSTOMER EVEN THOUGH OIL PUMP PREMATURELY FAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172626January 28, 2019
POWER TRAIN
TWICE I HAVE GONE TO START UP MY VEHICLE AND I'M GETTING A MESSAGE THAT STATES SOMETHING WITH MY DRIVETRAIN AND TO SHUT THE VEHICLE OFF, CALL ROADSIDE ASSISTANCE AND TAKE VEHICLE TO THE DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166339January 10, 2019
AIR BAGS, STRUCTURE:BODY
TAKATA RECALL - A SAFETY RECALL HAS NOT YET BEEN ISSUED FOR THIS VEHICLE AND/OR ITS TAKATA AIRBAG SYSTEM. DRIVER OF THE VEHICLE WAS STOPPED ON A TWO LANE HIGHWAY ATTEMPTING TO TAKE A LEFT HAND TURN WHEN SHE WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 55 MPH. AFTER IMPACT, HER VEHICLE TRAVELED ACROSS THE YELLOW LINE, ACROSS A SOUTHBOUND LANE AND OFF THE ROADWAY INTO A 4 FOOT DITCH. THE AIRBAG SYSTEM FAILED TO DEPLOY BOTH WHEN STRUCK BY THE OTHER VEHICLE AS WELL AS THE IMPACT WITH THE DITCH. DRIVER WAS INJURED AND TAKEN TO EMERGENCY ROOM. PASSENGER IN HER VEHICLE WAS REMOVED BY THE JAWS OF LIFE AND AIRLIFTED FOR LIFE-THREATENING INJURIES.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11165516January 6, 2019
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
RECENTLY PURCHASED VEHICLE. AFTER ABOUT A WEEK, HAD ISSUES WITH BOTH HEADLIGHTS AND ONE BRAKE LIGHT. I REPLACED ALL THE BULBS. ABOUT ANOTHER WEEK LATER, HEADLIGHTS WORK BUT NOTIFICATIONS POP UP SAYING FRONT LEFT AND RIGHT HEADLAMP MALFUNCTION. REAR RIGHT BRAKE LAMP AFTER REPLACING BULB HOWEVER IS MALFUNCTIONING ONLY AFTER CHANGING IT OUT 1-2 WEEKS EARLIER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 320i