BMW 320i Complaints

156 consumer complaints on file.

#11770732October 13, 2026
STEERING
My 2015 BMW 320i (VIN: [XXX]) intermittently loses power steering assistance while driving, creating a serious safety concern. BMW Service Bulletin SI [XXX] describes similar EPS-related issues. Given the nature of this failure, I believe it deserves further review beyond the vehicle’s warranty status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768001September 30, 2026
POWER TRAIN, STEERING
The contact owns a 2014 BMW 320I. The contact stated that while stopped at a stop light, the vehicle started shaking and vibrating with the check engine warning light illuminated, with the message "Drive Train Malfunction" displayed. The contact stated that later while attempting to drive there was a loud sound coming from the engine compartment and the vehicle became difficult to steer. The vehicle was parked due to the fear of a crash. The failure mileage was 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766157September 22, 2026
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
The engine drivetrain malfunctioned and there is a message. My safety and safety of others was put at risk when I was driving the car it was shaking kicking moving on its own not braking I couldn’t control the car. I felt as if the car was about to hit someone on the road and the engine was going to blow up or transmission. I was afraid it was very scary! There is an engine misfire No When I bought it, it was a tire sign and shaking but the salesman said it was just the tires after two weeks the engine sign was on and a drivetrain malfunction message came up and the car was shaking kicking moving on its own about to hit some people on the road and I couldn’t control it and the engine or transmission was about to blow up it was making loud noises!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11752983July 27, 2026
Chest Clip, Buckle, Harness
After tightening the harness, the straps slip and loosen completely on their own without pressing the release button. This happens due to normal movement while driving, leaving my child completely unrestrained and unprotected. I have already followed the manufacturer guidelines to thoroughly clean the adjuster mechanism and the strap area with warm water to rule out any debris or buildup. While it seems to hold for a brief period, the mechanical failure returns after a couple of days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730837April 13, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The fuel system was causing my engine to shut down, and I got it replaced at a mechanic. About some time later, after fixing the fuel system, I received a letter from BMW telling me that they had extended the warranty on the Fuel tank, but when I took it in, they said that there was no such extended warranty. The letter is from April 2022, but I just recently found it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729591April 7, 2026
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2016 BMW 320I. The contact stated that the Drive Train Failure, Check Engine, and Engine Overheating warning lights were illuminated. There was a fuel odor coming from the vehicle, and fluid was leaking underneath the vehicle near the muffler and under the driver's side seat. The vehicle was taken to the dealer to be diagnosed, and the codes were cleared but the failures persisted. Another dealer, Hendrick BMW Northlake (10720 Northlake Auto Plaza Blvd, Charlotte, NC 28269); was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The contact researched and found information about a recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722945March 9, 2026
ENGINE
I was driving on a on a busy interstate after work and out of nowhere I get the Temperature warning and start losing power. This is Dangerous! I am submitting this complaint to report a safety‑related defect involving the electric water pump on my 2014 BMW 320i. This issue is widely documented among BMW owners, and several 3‑Series models from the same production years have been included in recalls or service bulletins for premature water pump failure. However, the 2014 BMW 320i (F30 chassis, N20/N26 engine) is not included, despite experiencing the same failure pattern. In my case, the water pump failed without warning. During the coolant bleeding process, there was no circulation or pump activation, indicating a complete pump malfunction. This is consistent with the known failure mode of BMW’s electric water pumps, which can stop working suddenly and cause rapid engine overheating. Because the pump is electronically controlled, there is often no gradual symptom—only an abrupt loss of coolant flow that can lead to engine damage within minutes. This defect poses a significant safety risk. A sudden water pump failure can cause the vehicle to overheat while driving, potentially resulting in engine shutdown, loss of power, or being stranded in unsafe conditions. I was driving on a 2 hour drive on the country road and all of the sudden I received an engine overheating warning and began experiencing a loss of power. Given that BMW has acknowledged similar failures in other 3‑Series models of the same year, it is unclear why the 320i is excluded, despite sharing the same engine family and pump design. I respectfully request that NHTSA review this issue and consider expanding the scope of existing investigations or recalls to include the 2014 BMW 320i. Owners should not be responsible for costly repairs related to a known, widespread defect that affects vehicle safety and reliability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710744January 13, 2026
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 BMW 320I. The contact stated that while the vehicle was parked, the vehicle unexpectedly started rolling forward. The brake pedal was depressed; however, the brakes failed to immediately respond. The contact stated that the vehicle eventually came to a stop. The contact referenced an unknown recall for the failure, but the VIN was not under recall. The vehicle was driven to an independent mechanic but was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700173November 18, 2025
AIR BAGS, SERVICE BRAKES, STEERING
On 09/16/25, I was exiting the Florida turnpike onto Sawgrass Highway via the exit ramp on exit 71. As I decelerated from 60 MPH to 35 MPH to match the speed of the exit ramp, I was in the left most lane in the two-lane exit ramp. My car spun out and I lost control of the vehicle, which caused the vehicle to spin through the two lanes of the ramp several times and ended up drifting onto the edge of the retention pond on the left of the exit ramp. I probably had spun around over three times and my car hung off the edge of the retention pond with the only thing preventing my car from falling into the pond being the rocks to prevent erosion on the side of the pond. The airbags on the drivers side and the curtain airbags both had deployed upon the car coming to a stop. The seatbelts were also locked upon trying to exit the car. The car was fully serviced prior to the incident and in good standing with BMW. The brakes were recently replaced a month ago and regular milestone inspections were conducted on the car. The road conditions on the day in question were great with no water or puddles on the road.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11698420November 9, 2025
UNKNOWN OR OTHER
My 2015 BMW 320 is having a performance issue. After I diagnosed this is due to corrosion on the wastegate actuator and has failed. The bushing and part corroded and the rod is dangling. This should be covered by the extended warranty on the part as it’s a known defect failure by BMW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697512November 4, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2018 BMW 320I. The contact stated that while driving 55 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The message Engine coolant system, coolant pump outside of speed tolerance" and code 20A701 was displayed. The contact stated that the vehicle failed to accelerate, and the contact drove 8 MPH back to the residence. A fuel-burning odor was on the interior and exterior of the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The contact stated that on a separate occasion, while her husband was driving, the failure reoccurred. The contact's husband arrived at the residence and became aware that the water pump had failed and was no longer functioning as intended. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V907000 (FUEL SYSTEM, DIESEL). However, the VIN was not included. The vehicle was not repaired and was parked at the residence. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695627October 26, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Vehicle continues to have lighting and electrical issues. Particularly, the left rear turn signal. I’ve repaired it 5 times and it burns out immediately. Dealer assured me they would find issue. Still burned out next day again. Notified dealership and they just want you to keep bringing it back but won’t issue a recall despite the plethora of complaints online about the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693785October 16, 2025
ENGINE
The contact owned a 2016 BMW 320i. The contact stated that while the vehicle was parked, it caught on fire. The vehicle was unoccupied. The contact stated that while walking into the house that she noticed the fuel odor. The contact stated that after entering the residence, the contact walked back out and noticed the vehicle was on fire. The contact noticed the fire coming from the engine hood. The fire department was called. The fire department extinguished the fire. The vehicle and the items in the vehicle were consumed in the fire. The contact stated that the garage, which was attached to the contact's residence, and the items in the garage were consumed in the fire. In addition, the contact stated that the contact's residence was filtered with smoke. The contact stated that, because of the smoke in the contact's residence, the contact was residing in a local hotel. The fire department and the investigator mentioned that the origin of the fire was the engine. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact stated that the vehicle was consumed but the flames. No injuries were sustained. A fire report was filed. No police report was filed. The manufacturer was made aware of the failure, and a case was filed. The contact was offered financial assistance if the contact agreed to purchase a new certified vehicle. The contact declined, and the case was closed. The failure mileage was approximately 160,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11689060September 23, 2025
FUEL/PROPULSION SYSTEM
• What component or system failed or malfunctioned, and is it available for inspection upon request? The plastic fuel tank failed and developed a leak. Yes, the tank is available for inspection upon request. • How was your safety or the safety of others put at risk? A leaking fuel tank poses a serious fire and explosion hazard, especially when the vehicle is operating or parked near heat sources. Gasoline fumes were noticeable, creating an increased risk of ignition and exposure to toxic vapors. • Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The problem was confirmed by an independent mechanic, who verified the leak in the fuel tank. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not yet been inspected by BMW or other officials. Only an independent mechanic has inspected it so far. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. A check engine light appeared shortly before the failure. In addition, a strong smell of gasoline was noticed, followed by visible leaking fuel. There is an open recall on the BMW F30 BMW 320i, production date 2013 to 2018, production dates July 02, 2012 to March 23, 2018 for the “plastic fuel tank.” I own a 2018 BMW 320i, manufactured April 2018 which is not included in the recall for the “plastic fuel tank.” However, I noticed a gasoline smell and the fuel tank is leaking. Upon further research, inspection and after notifying a mechanic, the fuel tank for my vehicle is the exact same one as the plastic fuel tank indicated in the BMW recall. My production date is a week later than the recall production date, but the fuel tank is the same exact fuel tank that has been recalled. The vehicle has developed a serious safety defect in the plastic fuel tank, which is leaking gasoline and emitting fumes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688784September 22, 2025
FUEL/PROPULSION SYSTEM
The gas tank on my BMW 320i 4 door sedan is leaking gas. Yes; it is available for inspection upon request. I had picked up my son from school and ran an errand. We stopped for gas when we noticed the gas was leaking as soon as we filled up the tank. We were around the corner from our home and drove home very slow. We were prepared to stop and pull over if necessary as we were afraid of the vehicle catching fire. I have an appointment with Niello BMW at 8am on 9/22/25 in Sacramento, CA on Fulton Ave. There were no warning lamps/messages or other symptoms prior to the issue. I never received any recall notification.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684304September 1, 2025
ELECTRICAL SYSTEM, STEERING
Electric Power Steering shuts off while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683254August 26, 2025
ENGINE
The contact owned a 2016 BMW 320i. The contact stated that after driving approximately 28 miles, arriving at her residence to park the vehicle in the garage, and noticed a burning odor. Upon inspection, a fire was coming from underneath the hood. The contact, lacking a fire extinguisher, attempted to use flour to extinguish the fire. However, upon returning, the fire was larger and made a loud noise as it expanded, before quickly reducing in size. The contact called the fire department and began removing items from the vehicle. The contact retreated to a safe distance from the garage where the vehicle was parked and awaited the fire department's arrival. The Fire Department arrived, and the fire had expanded to the garage, and the fire was extinguished. No injuries were sustained. The vehicle was towed and declared a total loss. A fire inspection determined that the origin of the fire was the engine. A dealer was contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11662649May 22, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 BMW 320i. The contact stated that while his son was driving 35 MPH after an oil change was performed on the vehicle, the message "Engine Temperature High. Drive Moderately to Cool Engine. Consult Service Center" was displayed. The vehicle was towed to the same independent mechanic, where an unknown diagnosis was made. The vehicle was not repaired. The vehicle was towed to the dealer, where it was diagnosed that the water pump electrical connector and wiring were corroded, fractured and needed to be replaced. The vehicle was not repaired. The vehicle was then towed to another dealer, where it was diagnosed that the water pump and the electrical connector needed to be replaced. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. No further information was available. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660219May 11, 2025
ENGINE
Was simply driving my vehicle to work. It started overheating parked it right away before it got worse as the car alerted had it towed to a shop. The shop informed me that the motor was blown in the pistons went through the motor something with the oil the mechanic and I were looking further into this and it looks like my make and model in year had some recalls about the motor overheating in the past so I would really like this looked into as this might be a recall I’m not sure what else this could be or why this would happen with such low miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657771April 30, 2025
ENGINE
i have previously reported this issue, confirmation #11656013. However, after diagnostic with a Certified BMW Service Center, i wish to follow up and add additional details. My 2016 BMW 320 XI is experiencing an issue with the Turbo Oil Feed Line. This is a known issue, reported under SI B11 11 16 on the NHTSA.gov website. i have been told that my specific vehicle / VIN is not included as part of this coverage under the Extended Warranty. However, since my car, N20 Engine is experiencing this specific issue, i am requesting my car be considered to be effected and that it should be included in this extended warranty. i have attached a copy of the Diagnostic / Inspection of my vehicle, dated 4/29/2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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