Audi A3 Complaints

905 consumer complaints on file.

#11044485November 8, 2017
AIR BAGS
"TAKATA RECALL" ON MARCH 18, 2017, I WENT IN TO AUDI CALABASAS AND SPOKE WITH SCOTT GOMEZ, SERVICE ADVISOR, AND THE MANAGER ON DUTY THAT DAY, TO INQUIRE ON HAVING MY DRIVER SIDE AIRBAG REPLACE IN RESPONSE TO THE MANUFACTURER SAFETY RECALL ISSUED. HIS RESPONSE WAS TO TRY BACK LATER. HE SAID HE DID NOT EXPECT FOR ANY BAGS TO BE AVAILABLE FOR MONTHS. HE DID NOT SEEM CONCERNED. I SAID I WAS AFRAID OF THE DANGER OF IT GOING OFF IN A MINOR FENDER BENDER AND HE SAID THERE WERE NO REPORTS OF AUDI VEHICLES EXPERIENCING SUCH MAL-FUNCTIONS. I ASKED IF HE WAS NOT CONCERNED ABOUT THE LIABILITY SHOULD ONE SUCH ACCIDENT OCCUR INVOLVING THE RECALLED AIRBAG. HIS RESPONSE WAS CHILLING. HE SAID IT WOULD NOT BE AUDI'S FAULT. IT WOULD BE THE MANUFACTURER OF THE AIRBAG'S LIABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043146November 4, 2017
AIR BAGS
TAKATA RECALL. DEALER SAID THEY DID NOT HAVE PARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043268November 4, 2017
AIR BAGS
TAKATA RECALL I RECEIVED A RECALL NOTICE 04/28/2016 BUT I HAVE NOT BEEN CONTACTED TO HAVE THE AIRBAG REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041697October 31, 2017
AIR BAGS
TAKATA RECALL - AUDI DEALERSHIPS ARE EITHER DENYING THAT THERE IS A RECALL OR REFUSING REPAIR ON THE BASIS OF AIRBAG UNAVAILABILITY. I HAVE BEEN IN CONTACT WITH BOTH OF THE FOLLOWING DEALERSHIPS REGARDING THIS RECALL FOR ABOUT 1 YEAR WITH NO SATISFACTION. ROCKVILLE AUDI, BRYAN WEBSTER, CHECKED THE AUDI RECALL SITE AS LATE AS 10/30/2017 AND SHOWED ME ON THE SCREEN THAT THERE WERE NO OPEN RECALLS ON MY VEHICLE, AND DENIED REPLACEMENT. SILVER SPRING AUDI (MILE ONE) (ORIGINAL SELLING DEALER) ACKNOWLEDGED RECALL BUT INDICATED REPEATEDLY THAT THEY COULD NOT OBTAIN A REPLACEMENT FROM TAKATA AND THEREFORE COULD NOT COMPLY WITH THE REPLACEMENT OF THE RECALLED AIRBAG. THIS HAS EFFECTIVELY DENIED ME THE USE OF MY CAR FOR 12 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035797October 23, 2017
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
EVERY TIME I APPLY THE BRAKE OR PUT THE CAR IN PARK, MY VEHICLE ROLLS BACK EVEN THOUGH MY FOOT REMAINS ON THE BREAK. CONVERTIBLE TOP LEAKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035312October 20, 2017
AIR BAGS
TAKATA RECALL, WE WERE NOTIFIED OF A RECALL ON OUR AIRBAGS AND WERE NEVER CONTACTED AGAIN NOT KNOWING WHETHER OR NOT IF THERE WAS A FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035333October 20, 2017
AIR BAGS
TAKATA RECALL. WAITING OVER 10 MONTHS FOR RECALL REPLACEMENT. TAKING TOO LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033197October 13, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 AUDI A3. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A STRONG FUEL ODOR IN THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (AUDI NORTH MIAMI, 1995 NE 142ND ST, NORTH MIAMI, FL 33181) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-411-9988 AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL, AND ASKED THE CONTACT TO SPEAK TO THE GENERAL MANAGER. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 52,123.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033133October 12, 2017
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2017 AUDI A3. THE CONTACT STATED THAT THE DEALER (AUDI WEST HOUSTON, 15865 KATY FWY, HOUSTON, TX 77094, (855) 627-2941) MADE NO MENTION OF NHTSA CAMPAIGN NUMBER: 17V508000 (ENGINE AND ENGINE COOLING) BEFORE SELLING THE VEHICLE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V196000 (AIR BAGS) OF WHICH THE CONTACT WAS NOT NOTIFIED. THE MANUFACTURER AND THE DEALER (AUDI CENTRAL HOUSTON, 2120 SOUTHWEST FWY, HOUSTON, TX 77098, (855) 627-5368) STATED THAT THE RECALL REPAIRS WERE NOT COMPLETED PRIOR TO SELLING THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024192September 19, 2017
POWER TRAIN
AT SLOW SPEEDS & WHEN STOPPED WITH VEHICLE IN GEAR (DRIVE OR REVERS) THE TRANSMISSION JERKS, CLUNKS, FEELS LIKE IT'S ENGAGING AND DISENGAGING. IT IS DANGEROUS - ESPECIALLY WHEN STOPPED OR PARKING AS THE VEHICLE WILL SUDDENLY LUNGE FORWARD OR BACKWARD DEPENDING ON THE GEAR YOU ARE IN. UNFORTUNATELY IT HAS ONLY RESULTED IN DAMAGE TO MY OWN VEHICLE - NOT TO ANOTHER VEHICLE OR PERSON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023393September 14, 2017
SEAT BELTS
THE SHOULDER STRAP OF THE FRONT SEAT BELT IS A FEW INCHES FROM MY BODY WHEN FASTENED. I AM TALL AND SKINNY SO THIS MAY NOT BE AN ISSUE WITH OTHER BODY TYPES. THE PROBLEM IS DUE TO A RIGID SEAT BELT RECEPTACLE THAT IS TILTED FORWARD AND FIXED IN PLACE. EVERY OTHER AUDI MODEL HAS A FLEXIBLE SEAT BELT RECEPTACLE WHICH ALLOWS THE SHOULDER STRAP TO FIT SNUGLY AGAINST MY BODY. ONLY THE A3 HAS THIS ISSUE. I HAVE THE SEAT BACK AS FAR FORWARD AS IS COMFORTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022360September 8, 2017
ELECTRICAL SYSTEM
WE ARE WORRIED ABOUT A DANGEROUS DEFICIENCY IN THE PORTABLE EVSE/CHARGER FOR OUR A3 SPORTBACK E-TRON. IT GETS VERY HOT DURING STANDARD 12- VOLT CHARGING AND IT MIGHT CAUSE A FIRE. I DISCOVERED IN THE OWNER'S MANUAL, THAT ITS OPERATING RANGE HAS A MAXIMUM OF 95 DEGREES F. OUR AVERAGE SUMMER TEMPERATURE IN THE CALIFORNIA CENTRAL VALLEY IS REGULARLY ABOVE 95F. IT IS ALSO REGULARLY EXCEEDED IN MANY OTHER US STATES, PLUS THE MIDDLE EAST WHERE AUDI SELLS MANY OF THEIR E-TRONS. OUR PERMANENT EVSE IN OUR GARAGE IS A HIGHER AMPERAGE RATED EVSE AND IT DOES NOT HAVE THIS LIMITATION. HERE IS AUDI'S REPLY TO MY REQUEST FOR INFORMATION ON THIS DEFICIENCY IN THEIR PORTABLE EVSE: "IT APPEARS THE CREATORS OF THE EVSE CHARGER ARE CONSIDERED A TRADE SECRET AND WE ARE UNABLE TO PROVIDE THAT INFORMATION. HOWEVER, IT SEEMS THAT YOU ARE ABSOLUTELY CORRECT. THE PORTABLE CHARGER OPERATING TEMPERATURE IS ONLY UP TO 95, AS IT HAS NO VENTING OR COOLING UNLIKE LARGER UNITS. DUE TO THE FACT THAT WEATHER TEMPERATURES OFTEN EXCEEDS THE LIMIT IN CALIFORNIA, YOU ARE WELCOMED TO PURCHASE A DIFFERENT CHARGING SOLUTION THAT CAN SUPPORT YOUR ENVIRONMENT." SO, I AM WELCOME TO PURCHASE MY OWN PORTABLE EVSE, BECAUSE THE ONE PROVIDED WHEN I PURCHASED MY AUDI BRAND NEW IN FEB. 2017 IS INADEQUATE AND POTENTIALLY DANGEROUS TO USE IN MANY PARTS OF THE USA. PLEASE INVESTIGATE THIS PART AND DETERMINE WHETHER WE CAN SAFELY USE IT WHEN THE TEMPERATURE EXCEEDS 95F AND IF A RECALL IS NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021558September 5, 2017
UNKNOWN OR OTHER
I HAVE A QUESTION THAT I WAS HOPING YOU COULD HELP ME WITH. MY FAMILY AND I HAVE BEEN LOYAL AUDI CUSTOMERS FOR OVER 15 YEARS AND WE HAVE PURCHASED MANY MANY VEHICLES FROM AUDI. ONE CAR THAT WE CURRENTLY HAVE IS A 2016 AUDI A3 CONVERTIBLE. WHEN THE CAR IS PUT IN "R" (REVERSE) THE CAR GOES FORWARD BEFORE GOING BACKWARD. THE CAR GOES FORWARD QUITE A BIT AS WELL, IF IT WAS JUST A FEW INCHES THEN I WOULDN'T HAVE AN ISSUE WITH IT BUT LIVING IN LOS ANGELES I HAVE TO STREET PARK AND PARALLEL PARK OFTEN THEREFORE IT IS VERY DANGEROUS THAT THIS IS HAPPENING. I TOOK IT INTO THE DEALERSHIP AND THEY STATED THAT THIS IS NORMAL AND IT DOES THIS BECAUSE ITS A 4 CYLINDER. I FIND THIS TO BE RATHER ODD. I HAVE NEVER HEARD OF A CAR GOING FORWARD BEFORE GOING BACKWARD WHEN PUT IN 'R".THE CAR IS IN GREAT CONDITION, NEVER BEEN WRECKED OR INVOLVED IN ANYTHING. I HAVE TRIED HOLDING THE BREAK BEFORE PUTTING IT IN "R', I HAVE TRIED REVERSING THE CAR WITH EMERGENCY BREAK ON AND OFF, ON A HILL AND ON FLAT LAND. THE RESULT IS ALWAYS THE SAME. COULD YOU PLEASE INFORM ME ON YOUR THOUGHTS OR ADVICE. THE DEALERSHIP SAYS ITS NORMAL AND THE CAR IS FINE THEREFORE I AM WRITING YOU. ALL THE CARS WE HAVE OWNED FROM AUDI: Q5, Q7, A7, A8 HAVE NOT DONE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021593September 5, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 AUDI A3. WHEN PLACING THE VEHICLE IN REVERSE, THE VEHICLE WOULD LUNGE OR ROLL FORWARD BEFORE REVERSING. THE MANUFACTURER AND AN UNKNOWN DEALER WERE CONTACTED, BUT COULD NOT PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019857August 26, 2017
VISIBILITY/WIPER
AUDI ETRON SUNROOF EXPLODED WHILE DRIVING. WHILE FUTZING WITH THE WINDOWS TRYING TO STOP THE "WOOP WOOP WOOP" AIR PRESSURE THING THAT HAPPENS WHEN THE WINDOWS ARE PARTIALLY OPEN, THE SUNROOF EXPLODED OUT OF THE CAR. SOUNDED LIKE A GUNSHOT, HAPPENED IN A SPLIT SECOND, SCARED THE BEJESUS OUT OF ME. THE ENTIRE CENTER OF THE SUNROOF DISAPPEARED INSTANTLY. THE DEALER SAYS TO REPLACE IT MIGHT TAKE WEEKS, AND COST THOUSANDS. APPARENTLY, THEY HAVE TO REPLACE ALL OF THE GLASS ON THE ROOF, TAKE OFF THE DOORS, AND GUT THE INTERIOR ROOF. ARGH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019453August 24, 2017
AIR BAGS
TAKATA AIRBAG- I HAVE BEEN GIVEN A REPLACEMENT AIRBAG THAT IS EXACTLY THE AIRBAG THAT HAS PROBLEMS. MY FIRST LETTER WAS FEB. 2016 AND THE PROBLEM IS STILL NOT FULLY RESOLVED AT THIS TIME AUG.24, 2017. I WANT A NEW AIRBAG THAT WILL SAVE MY LIFE, NOT TAKE IT ASAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011845July 31, 2017
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
A-RECALL SUCTION PUMP SMELL INSIDE CAR LEAK VAP SYSTEM GAS A-RECALL SIDE MARKER LIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010313July 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI SOUTH BURLINGTON, 1325 SHELBURNE RD, SOUTH BURLINGTON, VT 05403 (802) 861-3010, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT ALSO MENTIONED THAT HE INQUIRED ABOUT A LOANER VEHICLE BUT WAS DENIED VIA THE DEALER AND THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010070July 22, 2017
SERVICE BRAKES
ACCORDING TO THE PUBLICATION I FOUND HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2016/RCLRPT-16V913-3524.PDF MY CAR VIN IS LISTED AS PART OF A RECALL FOR THE ABS CONTROL MODULE. I WAS INVOLVED IN AN ACCIDENT 18 MONTHS AGO WHERE THIS EXACT PROBLEM OCCURRED. THE CAR IN FRONT OF ME WAS CUT OFF AND SLAMMED ON HIS BRAKES. I HAD TO BRAKE QUICKLY AND WAS NOT ABLE TO CONTROL THE CAR. BOTH MY ABS AND ESC WARNING LIGHTS CAME ON. I DID NOT THINK ABOUT ANY MECHANICAL PROBLEM UNTIL I READ ABOUT THE RECALL. NOW AUDI HAS INFORMED ME THAT MY CAR IS NOT PART OF THE RECALL. I HAVE NOT BEEN ABLE TO GET ANY INFORMATION HOW THIS WAS DETERMINED. AS THIS IS A SAFETY CONCERN I NEED TO KNOW WHY MY CAR IS NOT PART OF THE RECALL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11005273July 14, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I PURCHASED THIS VEHICLE FOR MY 18 YEAR OLD DAUGHTER AS A PARENT YOU WANT TO HAVE YOU CHILD AS SAFE AS POSSIBLE.THE VEHICLE IS ANYTHING BUT SAFE. AS A MATTER OF FACT IT'S AN ACCIDENT WAITING TO HAPPEN. OR WORST A FATALITY.THE VEHICLE WHILE DRIVING JUST TURNS OFF. IT WASN'T EVEN A MONTH INTO OWNING THE BRAND NEW VEHICLE THAT ISSUES STARTED TO ARISE. WHILE REVERSING OUT OF A PARKING SPOT, THE VEHICLE STOPPED WITHOUT ANY WARNING.ABOUT 4 WEEKS LATER, WHILE ENTERING THE EXPRESSWAY,ONCE AGAIN THE VEHICLE WITHOUT WARNING COMPLETELY TURN OFF. BY A MIRACLE OF GOD MY DAUGHTER DID NOT GET INTO AN ACCIDENT. A VERY DANGEROUS SITUATION AS MANY OTHER VEHICLES ARE DRIVING AT HIGH SPEEDS. ON 3/31/17 THE VEHICLE WAS TAKE TO THE COLLECTION,WHERE THEY COULD NOT TELL ME EXACTLY WHAT THE PROBLEM WAS SINCE THEY THEMSELVES HAD NO CLUE. BUT THEY DID TELL ME THAT THERE WAS DEFINITELY A PROBLEM SINCE WHEN THEY CONNECTED THE VEHICLE TO THE COMPUTER IT GAVE SPORADIC ERROR CODES. I WAS TOLD THAT AUDI CORPORATE OFFICE WAS CONTACTED AND THEY ADVISED THE COLLECTION TO INSPECT THE FUEL SYSTEM AND HOSE, ELECTRICAL WIRING, AND VEHICLE PROGRAM ALL OF WHICH I WAS TOLD WAS DONE. ON 4/27/17 ANOTHER INCIDENT OCCURRED. WHILE AT A TRAFFIC LIGHT, MAKING A LEFT HAND TURN, THE VEHICLE STOPPED. THE VEHICLE BEHIND MY DAUGHTER WAS ALSO TURNING RIGHT BEHIND HER AND ALMOST REAR ENDED HER SINCE EVEN THE BRAKE LIGHTS WERE NOT WORKING T. IN THE MIDDLE OF THE TRAFFIC INTERSECTION, THE VEHICLE WAS NOT RESPONDING TO THE SHIFTING OF GEARS OR TO THE ACCELERATOR. AT THIS POINT THAT VEHICLE WAS NOT RESPONDING AT ALL LEAVING MY DAUGHTER STRANDED IN THE MIDDLE OF ONCOMING CARS AND AGITATED DRIVERS AROUND HER. THE COLLECTION HAD THE VEHICLE TOWED BACK TO THEIR SHOP WHERE IT HAS BEEN EVER SINCE. NO ONE, NOT EVEN AUDI'S CORPORATE HEAD ENGINEER HAS BEEN ABLE TO FIGURE OUT WHAT IS WRONG WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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