Audi A3 Complaints

905 consumer complaints on file.

#11084034April 9, 2018
AIR BAGS
TAKATA RECALL. LOCAL DEALER CANCELLED MY RECALL APPOINTMENT THE DAY BEFORE SAYING THEY DID NOT HAVE PARTS. 2 WEEKS LATER CALLED FOR AN UPDATE, STILL NO PARTS. THEY SAID "CALL AUDI AND ASK, WE HAVE NO IDEA WHEN WE'RE GETTING PARTS." TALKED TO AUDI OF AMERICA, THEY POINT YOU TO THE DEALERS AND A WAITING LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083567April 6, 2018
ENGINE
LOST COMPRESSION AT ONLY 43,670 MILES TO FOURTH CYLINDER. ENGINE WAS REBUILT BY AUDI DEALER. FOUND PIECES OF OIL CONTROL RING FROM A PISTON IN OIL PAN, AIR LEAKING THROUGH INTAKE, SEATING SURFACE FOR INTAKE VALVE NUMBER 2 ON CYLINDER 4 WAS BURNT AND UNABLE TO SEAT PROPERLY DUE TO SPRING ON THAT VALVE BEING WEAKER THAN OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080419March 21, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2009 AUDI A3. WHILE DRIVING ON A HILL, THE VEHICLE COULD NOT BE STOPPED DUE TO BLACK ICE. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. AUDI FAIRFIELD (435 COMMERCE DR, FAIRFIELD, CT) WAS CONTACTED, BUT DID NOT COMMUNICATE WITH THE CONTACT IN REGARDS TO THE FAILURE. THE CONTACT ALSO STATED THAT THERE WAS AN INTERIM REPAIR FOR THE TAKATA RECALL FOUR MONTHS PRIOR TO THE CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED MILD BRUISING FROM CONTACTING THE STEERING COLUMN. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. *TT NEITHER AUDI OR TAKATA ACKNOWLEDGES THE AIRBAG RECALL FIX AS BEING INADEQUATE. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11080097March 19, 2018
WHEELS
CONTINENTAL TIRES THAT CAME INSTALLED ON MY 2015 AUDI A3 AND APPEAR TO EITHER HAVE BEEN DEFECTIVE OR POORLY INSTALLED. I STARTED EXPERIENCING LEAKS IN THE REAR RIGHT TIRE OF THE CAR, AND TOOK IT TO A MECHANIC FOR INSPECTION. THE MECHANIC'S REPORT (ATTACHED, ALONG WITH PICTURES OF THE TIRE) STATES: "DAMAGE TO BEAD OF TIRE WHERE IT SEATS (SIC) ... THESE CONDITIONS ARE CAUSED BY IMPROPER USE OF TOOLS, INCORRECT TECHNIQUES USED WHEN MOUNTING/DEMOUNTING TIRES AND/OR LACK OF BEAD LUBRICATION". I HAVE BEEN DRIVING MY TWO YOUNG CHILDREN IN THIS CAR WITH THIS DEFECTIVE TIRE FOR ABOUT 16,000 MILES AND 3 YEARS, AND DON'T EVEN WANT TO THINK ABOUT WHAT COULD HAVE HAPPENED HAD THE TIRE HAD FAILED AT 65MPH. PLEASE NOTE THAT YOUR WEBSITE FAILS WHEN TRYING TO UPLOAD PICS. HAPPY TO DO SO AT A LATER DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080095March 19, 2018
POWER TRAIN
FROM DAY 1 OF OWNERSHIP OF THE CAR, THERE IS AN OCCASIONAL DELAY FROM RELEASING THE BRAKES UNTIL THE CAR MOVES FORWARD WHEN IN GEAR ON A FLAT ROAD, UP TO 2 SECONDS. ON HILLY ROADS, THE CAR WILL ROLL IN THE DIRECTION OF THE HILL UNTIL THE GEARS ACTUALLY ENGAGE. THIS IS VERY DANGEROUS WHEN TRYING TO GET INTO MOVING TRAFFIC (E.G. GETTING INTO A FEEDER ROAD FROM A COMPLETE STOP) OR WHEN DRIVING IN CITIES LIKE SAN FRANCISCO. I HAVE TAKEN THE CAR TO AUDI MULTIPLE TIMES WITH THIS CONCERN, HAVE DRIVEN LOANER A3 THAT DID NOT EXPERIENCE THIS ISSUE, BUT THEY NEVER ADDRESSED THIS MAJOR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072714February 13, 2018
AIR BAGS
TAKATA RECALL UNABLE TO OBTAIN REPLACEMENT PART. HAVE BEEN ON WAITING LIST FOR 8 MONTHS, AND UNABLE TO OBTAIN ANY ESTIMATE OR PROMISE OF REPAIR. ONE DEALER SERVICE MANAGER TOLD US 2 - 3 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072496February 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. UPON ATTEMPTING TO REGISTER THE VEHICLE WITH THE DEPARTMENT OF MOTOR VEHICLES IN CALIFORNIA, THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND WAS UNABLE TO REGISTER THE VEHICLE DUE TO AN OPEN RECALL. THE CONTACT CALLED AN UNKNOWN AUDI DEALER IN SANTA ANA, CA AND WAS INFORMED THAT PARTS WERE EXPECTED TO BE AVAILABLE IN APRIL OF 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067212February 6, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
TWICE I HAVE EXPERIENCED THE RANDOM LOSS OF POWER. THE FIRST TIME OCCURRED ON A LOCAL STREET, DRIVING APPROXIMATELY 40 MPH, AND ALL OF A SUDDEN THE VEHICLE STUTTERED AND LOST POWER. IT APPEARED AS IF THE VEHICLE WAS SLOWING DOWN, NOT EVEN COASTING BUT SLOWING DOWN CONSIDERABLY. I WAS REQUIRED TO PULL ONTO A SIDE ROAD. I RESTARTED THE CAR AND THE ISSUE DISAPPEARED. THE SECOND TIME OCCURRED ON THE HIGHWAY DRIVING IN THE LEFT LANE AT APPROXIMATELY 70 MPH. SAME ISSUE, CAR STUTTERED AND THEN LOSS POWER. THE CAR'S SPEED SLOWED CONSIDERABLE FAST, FROM 70 TO 30 IN APPRXIMATELY 5-7 SECONDS. WITH THE INABILITY TO ACCELERATE ON A THREE LANE HIGHWAY, IT WAS DIFFICULT TO MAKE MY WAY TO THE SHOULDER ON THE RIGHT SIDE OF THE ROAD. AFTER THE STUTTER, YOU CAN PRESS THE GAS PEDAL AND NOT ACCELERATION IS EXPERIENCED. I DID NOT NOTICE ANY WARNING LIGHTS ON THE INSTRUMENT PANEL. BROUGHT THE VEHICLE TO AUDI TO ADDRESS THIS ISSUE, AND THEIR RESPONSE WAS "WE DON'T SEE ANY FAULT CODES, THEREFORE WE HAVE NO RECORD OF IT HAPPENING", AND SENT ME OFF WITH A "GOOD LUCK" VEHICLE HAD APPRXIMATELY 12,000 MILES AND 15,000 MILES WHEN ISSUES OCCURRED. ALL DEALER RECOMMENDED MAINTANENCE WAS PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065501January 28, 2018
AIR BAGS
TAKATA RECALL WE WERE NOTIFIED BY MAIL OF THE TAKATA RECALL FOR OUR AUDI MODEL. WE HAD SCHEDULED AN APPOINTMENT WITH AUDI OAKLAND DEALERSHIP REGARDING THE RECALL. ON OUR WAY TO THE DEALERSHIP, THE CAR SUDDENLY STOPS WORKING. WE GET THE CAR TOWED OVER TO THE DEALERSHIP, TO OUR SCHEDULED APPOINTMENT AS WELL AS HOPING TO SEE WHAT THE ISSUE IS WITH THE CAR. THEY ALLEGEDLY CLAIM THAT THE ENGINE NEEDED REPLACING EVEN THOUGH THEY NEVER PERFORMED AN OBD ON THE CAR. WITH THAT, THEY REFUSED TO TAKE CARE OF THE RECALL, EVEN THOUGH THAT WAS WHAT OUR SCHEDULED APPOINTMENT WAS FOR TO BEGIN WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064278January 22, 2018
FUEL/PROPULSION SYSTEM
CAR GAS 60,000 MILES ON IT AND THE HIGH PRESSURE FUEL PUMP ON THE VEHICLE FAILED!!! AS WELL AS I CANNOT PUT GAS IN MY CAR. AUDI HAS NOTE OF BOTH PROBLEMS AFFECTING NUMEROUS VEHICLES AND CHOOSES TO NOT DO ANYTHING CONCERNING IT. THIS IS ABSURD!!! THESE VEHICLES ARE UNSAFE ESPECIALLY SINCE THE ISSUE IS A FUEL ISSUE AND THESE CARS SHOULD NOT BE ON THE ROAD LIKE THIS!! DO SOMETHING!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063298January 17, 2018
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
NHTSA RECALL 15V229000 DATED 04/17/15 DOES NOT SHOW UP IN AUDI SYSTEM, HOWEVER, VOLKSWAGEN GROUP OF AMERICA, INC. HAS LISTED IT FOR MY AUDI A3. I AM EXPERIENCING THIS DEFECT AS OF JANUARY 9, 2018 WITH VIN #[XXX]. I NEVER RECEIVED A RECALL NOTICE. ON OCCASION, THE CAR WILL NOT START, OR STARTS FOR A MINUTE AND SHUTS OFF WITH AN INABILITY TO RESTART. AFTER SITTING FOR AN HOUR OR SO IT WILL START. I BELIEVE THERE MAY BE A DEFECT WITH THE FUEL PUMP AS DESCRIBED IN RECALL 15V229000. HOW DO I GET AUDI TO ACCEPT THE RECALL? I HAVE ALREADY BEEN STRANDED ONCE AND NEEDED A TOW TO AUDI DEALER WHO STATED FUEL PUMP WAS THE ISSUE, BUT VEHICLE HAS NO RECALLS. I BELIEVE THIS TO BE IN ERROR AND WOULD LIKE IT RESOLVED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063132January 16, 2018
FUEL/PROPULSION SYSTEM
READING MY E-MAIL NOTIFICATION FROM NHTSA I FOUND THAT THE RECALL NO. 17V-509 ISSUED TO VWGOA MAY AFFECT AND APPLY TO OUR CAR (AUDI A3 MY 2004 ENGINE 2.0 FSI) SINCE IT HAS THE SAME FAILED PART ON ITS STRUCTURE (1K0 906 093 F). CHECKING THE ENGINES LIST ORIGINALLY ON THE RECALL REPORT FROM AUGUST 16TH 2017 I'VE FOUND THE SAME PART NUMBER INSTALLED IN OUR CAR AND EVEN FORM THE SAME SUPPLIER (KUHNKE AUTOMOTIVE GMBH). IT'S NOT A NEW CAR BUT CONSIDERING IT'S A POTENTIAL FAILURE TO OCCUR WHILE THE CAR IS RUNNING SINCE THE INSTALLED PART NUMBER IS THE SAME, THE RISK OF A VEHICLE CRASH IS PRESENT ACCORDONG TO THE DECLARATION IN THE SAFETY RECALL REPORT. HOW SHOULD I CONTACT AUDI IN MEXICO OR USA TO ASK FOR THE NECESSARY INVESTIGATION OR ACTIONS? OF COURSE IT0'S OUT OF WARRANTY PERIOD BUT THE RISK COULD BE PRESENT IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061119January 8, 2018
AIR BAGS
TAKATA RECALL. AUDI REFUSES TO REPAIR THE TAKATA RECALL ISSUE FOR U.S. MILITARY STATIONED OVERSEAS. WE ARE A U.S. MILITARY FAMILY STATIONED IN GERMANY WITH A 2006 AUDI A3 REGISTERED WITH LOCAL MILITARY BASE VEHICLE REGISTRATION SERVICES. OUR 'AMERICAN SPECIFICATION" AUDI IS PART OF THE TAKATA AIRBAG RECALL THAT HAS IMPACTED MILLIONS OF VEHICLES WORLDWIDE. I HAVE SPOKEN IN PERSON TO SEVERAL LOCAL DEALERSHIPS HERE IN GERMANY TO HAVE THE RECALL REPAIR COMPLETED. RESULT: THEY HAVE REFUSED TO DO ANYTHING. I HAVE ALSO USED ONLINE CHAT SERVICES WITH AUDI USA TO GAIN CLARIFICATION ON THE PROCESS. RESULT: THEY HAVE CONFIRMED IN WRITING THAT AUDI GERMANY WILL NOT BE FIXING ANY AMERICAN SPECIFICATION VEHICLES WITH THE TAKATA RECALL ISSUE (SEE ATTACHED SCREENSHOT OF CONVERSATION). AUDI USA CURRENTLY HAS A NOTICE ON THEIR WEBSITE (HTTPS://WWW.AUDIUSA.COM/ABOUT/TAKATA): "I'M IN THE MILITARY OVERSEAS WITH MY VEHICLE. WHAT CAN I EXPECT? OVERSEAS MILITARY PERSONNEL WILL RECEIVE NOTICES LIKE U.S. CUSTOMERS, AND BE SIMILARLY DIRECTED WHEN TO SCHEDULE THE REMEDY SERVICE WITH THEIR AUTHORIZED AUDI DEALER." THIS IS CLEARLY FALSE AND MISLEADING (SCREENSHOT ATTACHED). THERE ARE THOUSANDS OF U.S. SERVICEMEMBERS AND FAMILIES IN GERMANY WITH AMERICAN SPECIFICATION VEHICLES SUCH AS OURS. WE WANT TO FIX THIS RECALL ISSUE. PLEASE HELP US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060844January 5, 2018
AIR BAGS
TAKATA INFLATOR REPLACEMENT ISSUE ON 12/31/2017 I WAS DRIVING IN LOS ANGELES UNDER NORMAL CONDITIONS WHEN SUDDENLY THERE WAS A HISSING NOISE AND SOME KIND OF PARTICULATE MATTER SPEWED FROM AROUND THE STEERING COLUMN WHERE THERE IS A JOIN WITH THE WHEEL. THIS WAS DIRECTED AT MY FACE FOR 10-15 SECONDS WHICH I BREATHED IN AS I WAS DRIVING. I AM ALSO "CONCERNED" ABOUT THE NATURE AND CONTENTS OF THE PARTICULATE MATTER, AND, THAT THE AIRBAG MIGHT NOT FUNCTION PROPERLY IN AN ACCIDENT OR THAT IT MIGHT INFLATE WITHOUT ANY REASON OF ITS OWN ACCORD. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056111December 22, 2017
VISIBILITY/WIPER
THE CAR PURCHASED IN DEC 2016. WHEN DRIVING THE VEHICLE WHEN IT WAS RAINING OUTSIDE; DRIVERS VISIBITY REDUCED GREATLY, MAKING THE CAR UNSAFE TO DRIVE. AUDI REPLACED THE WIPERS BUT DENIED THERE WAS ANY PROBLEM! THOUGH, AVOIDING DRIVING IN THE RAIN, I COMPLIANED TO AUDI SEVERAL TIMES. IT WAS IN AUGUST OF 2017, WHEN AUDI FINALLY ADMITTED TO ME, THEY HAVE A PROBLEM WITH THE WINDSHIELD. THEIR SOLUTION WAS TO PUT SOME "FILM" ON THE WINDSHEILD" IN MY VIEW, THERE SHOULD BE A MAJOR RECALL ON ALL 2017 AUDI A3 FOR WINDSHEILD REPLACEMENT. DOES ANYONE KNOW, HOW MANY ACCIDENTS WERE CAUSED IN THIS VEHICLE DUE TO POOR VISIBILTY? PLEASE INVESTIGATE THIS MATTER. I TRULY BELEIVE THIS IS A SERIOUS PROBLEM. ALSO, IF A "FILM" IS APPLIED WILL THAT COMPROMISE THE INTEGRITY OF THE WINDSHEILD IN THE FUTURE? WHTA IF THE FILM WEARS OFF, ETC. MY WINDSHIELD CRACKED, THE DEALER SAYS ROAD DEBRIS CAUSED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055129December 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
1.CAR SLIPS ON WET SNOW WHEN APPLYING BRAKES WITH BRAKE ASSIST ON 2. 30 AMP FUSE FOR RIGHT SIDE CONTROL MODULE BLOWS OFF EVERY WEEK AFTER REPLACING TO A BLACK CHAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051630November 30, 2017
UNKNOWN OR OTHER
WHEN CHANGING FROM HIGHWAY DRIVING TO STOP AND GO TRAFFIC, CAR TRIES TO SHIFT UP AND DOWN FREQUENTLY VERY HARSHLY, THEN ALL GEARS FLASH AND CAR ENTERS LIMP MODE. HAVE TO RESTART ENGINE TO ALLOW IT TO ALLOW CAR TO DRIVE NORMAL. THIS REPEATS UNTIL ABLE TO DRIVE IN FREE FLOWING TRAFFIC. CAR DRIVES NORMAL UNDER ALL OTHER DRIVING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046384November 15, 2017
POWER TRAIN
VEHICLE DOES NOT SWITCH GEARS PROPERLY. ONCE DRIVE GEAR IS SELECTED THEN THE GEAR INDICATOR FLASHES (EX. THE D FLASHES OR P FLASHES). VEHICLE DOES NOT SWITCH GEARS UNTIL 5500 RPM IS REACHED. AND VEHICLE DOES NOT ENGAGE R GEAR ONCE CAR HAS BEEN IN DRIVE. HAVE TO TURN VEHICLE OFF AND BACK ON TO GET TO R. VEHICLE IS PRETTY MUCH NOT DRIVABLE IN CURRENT CONDITION AS IT NEEDS TO BE SHUT OFF AND TURNED ONE MULTIPLE TIMES JUST TO PARK THE CAR. SOMETIMES BEHAVES NORMALLY FOR SHORT BURSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045383November 11, 2017
AIR BAGS
TAKATA RECALL I HAD TAKEN MY AUTOMOBILE TO AUDI OF NATICK IN NATICK, MASSACHUSETTS FOR SERVICE TWICE IN THE SPRING OF 2017, ONCE AT THE END OF MAY, AND ONCE MORE LATER IN JUNE. BOTH TIMES THE DEALERSHIP OFFERED A "CHECK FOR ACTIVE RECALLS" INCLUDED WITH SERVICE. BOTH TIMES THE DEALERSHIP DID NOT REPORT ANY ACTIVE RECALLS. I ONLY RECENTLY FOUND OUT THAT THE RECALL FOR THE TAKATA AIRBAGS IN MY VEHICLE WAS POSTED TO AUDI IN FEBRUARY OF 2016. I KNOW THE REPLACEMENT WORK WAS NEVER PERFORMED FOR MY PARTICULAR CAR. I THINK THIS BEHAVIOR ON THE PART OF THE DEALERSHIP, AUDI OF NATICK IS NEGLIGENT, AND VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044838November 9, 2017
AIR BAGS
TAKATA AIRBAG RECALL. MANUFACTURER HAS FAILED TO REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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