Audi A3 Complaints

905 consumer complaints on file.

#11120801August 18, 2018
ENGINE
ANOTHER DEFECTIVE PCV VALVE WHICH HAS RESULTED IN MORE REPAIRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120809August 18, 2018
ENGINE, POWER TRAIN
DEFECTIVE CAM TIMING CHAIN TENSIONER RESULTING IN BROKEN CHAIN, MISSING TIME AND BENT VALVES! VERY PRICEY REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118954August 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI PALO ALTO (1730 EMBARCADERO RD, PALO ALTO, CA 94303, (650) 461-4674) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118993August 10, 2018
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL: I AM STILL WAITING FOR THE SECOND REPAIR TO BE MADE ON MY VEHICLE REGARDING THIS RECALL. I TRULY DON'T FEEL SAFE DRIVING MY CAR KNOWING THERE IS A POSSIBILITY OF THE AIRBAG EXPLODING HARMFUL OBJECTS INTO MY FACE IN THE CASE OF AN ACCIDENT. I AM REPEATEDLY BEING TOLD THE MANUFACTURER HAS NOT PRODUCED THE PARTS FOR MY LOCAL AUDI DEALERSHIP TO FINISH THE REPAIR WORK. I'M WONDERING WHAT THE HOLD UP IS, AND WHAT I CAN DO AS A DRIVER TO PROTECT MYSELF IN THE MEANTIME? IS THERE A TIMELINE THAT MANUFACTURERS HAVE TO COMPLETE RECALL SERVICES, AND IF SO, WHEN IS THAT TIME UP? HOW IS THIS ACCEPTABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115229August 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KEYES AUDI (5239 VAN NUYS BLVD, LOS ANGELES, CA, (818) 528-5931) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113397July 24, 2018
POWER TRAIN
HESITATION CHANGING GEARS WITH DSG TRANSMISSION WHEN MOVING FROM A STANDSTILL TO LOW SPEED. STRANGE AND ERRATIC BEHAVIOR ON HIGHWAY WHEN SHIFTING GEARS. JERKYNESS IN TRAFFIC AND LOW SPEED GEAR CHANGES. GENERAL DRIVABILITY AND SAFETY ISSUES WITH AUTOMATIC TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113153July 23, 2018
ELECTRICAL SYSTEM
WHILE THE RADIATOR WAS BEING REPLACED DUE TO CRACKS AND LEAKING AT 57,000 MILES, MY MECHANIC NOTICED THE WATER PUMP ASSEMBLY WAS MELTING. THE TOP OF THE ASSEMBLY WAS MELTING AWAY AND COULD CAUSE A FIRE HAZARD. I CONTACTED THE DEALER (MISSION VIEJO AUDI) WHO STATED THERE WAS NO RECALL ON THE VEHICLE AND SINCE IT WAS OUT OF WARRANTY, I WAS RESPONSIBLE FOR THE ISSUE. I SHOWED THE SERVICE TECHNICIAN THE PHOTOS, AND HE INDICATED THEY COULD LOOK AT IT BUT IT WOULD COST ME A DIAGNOSTIC FEE OF $160. IT IS EVIDENT THE WATER PUMP NEEDS TO BE REPLACED SO NOT SURE WHAT NEEDS TO BE DIAGNOSED. SINCE THERE WERE NO REPORTED ISSUES, HE SAID I WOULD ULTIMATELY BE HELD RESPONSIBLE FOR REPAIRS AND REPLACEMENT. I LATER TALKED TO AUDI CORPORATE AND WAS BASICALLY TOLD THE SAME THING AND I WOULD HAVE TO GET IT FIXED. THEY DID INDICATE THERE MAY BE SOME 'MINIMAL GOOD WILL' FEE ADJUSTMENT BASED ON THE DIAGNOSIS FROM THE DEALER. THEY TOLD ME THERE HAVE BEEN NO REPORTED PROBLEMS OF THIS NATURE. A CLAIM WAS FILED WITH THEM. SINCE THE DIAGNOSIS FEE AND COST OF REPLACEMENT FROM THE DEALER IS SIGNIFICANTLY MORE THAN MY MECHANIC CHARGES, I MAY HAVE TO HAVE HIM DO THE WORK AS THIS APPEARS TO BE A SAFETY HAZARD TO ME. THE DEALER WAS NOT INTERESTED IN ADDRESSING ANY POTENTIAL SAFETY PROBLEMS. I AM CONTACTING YOU TO SEE IF THERE HAVE BEEN ANY COMPLAINTS OF THIS NATURE RECEIVED AND TO DOCUMENT WHAT I AM EXPERIENCING IN CASE OTHER SIMILAR ISSUES ARISE IN THE FUTURE. PHOTOS ARE ATTACHED FOR REFERENCE AND ANY ASSISTANCE IS APPRECIATED. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112604July 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI CHANDLER, 7460 W ORCHID LN, CHANDLER, AZ 85226, (480) 941-0000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111481July 15, 2018
AIR BAGS
TAKATA RECALL I AM STILL RECEIVING NOTICES BY MAIL BUT NOTHING HAS HAPPENED YET. I CONTACTED MY LOCAL AUDI DEALER AND THEY STILL DON'T HAVE THE PARTS TO REPLACE MY AIRBAG. HOW MUCH LONGER CAN WAIT WITHOUT PUTTING MY FAMILY'S LIFE IN DANGER. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111224July 13, 2018
AIR BAGS, STRUCTURE:BODY, SEATS
ON JUNE 8 2018 THE CAR WAS IN MOTION IN THE CITY OF ATLANTA DRIVING STRAIGHT WHEN ANOTHER CAR TURN IMPROPERLY CAUSING ACCIDENT. THIS CAUSE THE CAR TO GET INVOLVED IN A CAR ACCIDENT FRONT END. THE DRIVER CHEST HIT THE STEERING. WHICH FROM THE THAT CAUSE THE IMPACT OF THE AIR BAG TO IMPROPERLY INFLATE BUT DEFLATED CAUSE BURNS TO RIGHT ARM. THE IMPACT ALSO CAUSE DRIVER AND PASSENGER SEAT TO OPEN. FRONT AND SIDE DAMAGE TO BODY OF CAR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11109675July 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (AUDI WILSONVILLE, 26600 SW95TH AVE, WILSONVILLE, OR, 503-254-2834) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104804June 29, 2018
AIR BAGS
TAKATA RECALL. NHTSA RECALL NUMBER 16V079. AUDI ACTION CODE 69N2. RECALL START DATE FEB 09, 2016. MY ISSUE IS THAT I HAVE BEEN WAITING FOR AN "INTERIM REPAIR" FOR MY DEFECTIVE TAKATA AIRBAG INFLATOR FOR 2 YEARS 4 MONTHS AND 20 DAYS AT THE DATE OF WRITING THIS COMPLAINT. I DRIVE MYSELF AND MY FAMILY IN MY VEHICLE, AND ACCORDING TO THE AUDI NATIONAL CUSTOMER SERVICE REPRESENTATIVE I SPOKE WITH, IT IS BOTH MY PASSENGER AND DRIVER AIRBAG INFLATORS THAT NEED TO BE REPLACED. THIS IS EXTREMELY CONCERNING AS I DRIVE MY FAMILY IN MY VEHICLE. THE LACK OF INFORMATION AUDI HAS BEEN ABLE TO GIVE TO ME REGARDING WHEN PARTS WILL BE AVAILABLE HAS LED ME HERE. QUITE FRANKLY, I HAVE RUN OUT OF PATIENCE, AS I'M DRIVING A VEHICLE THAT CAN POTENTIALLY CAUSE MY FAMILY AND MYSELF HARM/DEATH, WHERE THE DEVICE (INFLATOR/AIRBAG) SHOULD BE KEEPING US SAFE. THERE IS NO WAITING LIST TO BE ADDED TO FOR THE PARTS, AND THE LACK OF ANY SPECIFICITY OF WHEN THE PARTS WILL BE AVAILABLE IS BEYOND ABSURD, ESPECIALLY SINCE I'VE BEEN WAITING AND CALLING THEM EVERY SO OFTEN FOR MORE THAN 2 YEARS NOW. I HAVE CALLED ALL OF THE LOCAL AUDI DEALERSHIPS IN MY AREA FOR INFORMATION REGARDING THE TAKATA RECALL AND PART AVAILABILITY, ALONG WITH THE AUDI NATIONAL NUMBER, ALL TO NO AVAIL OR ANY SPECIFICITY OF GETTING THIS PROBLEM ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102917June 20, 2018
EXTERIOR LIGHTING
DUE TO CONDENSATION/FOGGING, FRONT HEADLIGHT PROJECTION IS REDUCED TO LESS THAN HALF. THIS IS A SAFETY ISSUE DRIVING AT NIGHT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101817June 14, 2018
AIR BAGS
TAKATA RECALL. WAITING ON REPLACEMENT PARTS FOR A YEAR, AND AFTER RECEIVING 4 REMINDERS FROM AUDI USA. ELLIS AUDI IN ATLANTA ADVISED TO CALL AUDI USA, AUDI USA SAID PARTS ARE A LOCAL DEALER ISSUE, AND WAS SURPRISED DEALER TRANSFERRED MY CALL TO AUDI USA. DEALER SAID VEHICLE IS A CRITERIA 6 ON SCALE OF 1-11, WITH 1-3 BEING CRITICAL. BUT COULD NOT EXPLAIN MEANING OF THIS. SAID TAKATA IS THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098702May 29, 2018
AIR BAGS
TAKATA RECALL I LIVE ON THE ISLAND OF MAUI AND AUDI USA HAS STILL NOT PROVIDED SERVICE TECHNICIANS TO REPLACE RECALLED TAKATA AIRBAGS. THEY EXPECT RESIDENTS TO SHIP THEIR CARS TO OAHU AT $600 FOR THE RECALL! WE HAVE TRAINED AUDI SERVICE TECHS AT THE MAUI VOLKSWAGON DEALER KARMART, BUT AUDI USA WILL NOT APPROVE THEM TO DO THE SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096498May 17, 2018
AIR BAGS
RECEIVED NOTICE OF RECALL FROM AUDI AMERICA IN APRIL 2016. BEGINNING IN JANUARY 2018 HAVE RECEIVED THREE NOTICES TO CONTACT DEALER FOR REPAIRS. WAS FIRST TOLD BY DEALER THAT THE AIRBAG REPLACEMENT WAS NOT IN STOCK. AFTER THE THIRD NOTICE WAS RECEIVED IN APRIL THE DEALER NOW INDICATES THAT THE CAR IS "CLEAR" AND NO RECALLS (INCLUDING AIR BAG) ARE IN EFFECT. AFTER CALLING AUDI AMERICA THEY HAVE NOW GIVEN ME NOTICE BY PHONE THAT THEY ALSO NOTE THAT THERE ARE NO RECALLS FOR THIS VEHICLE. I HAVE LEFT MESSAGES NOW ASKING FOR THIS IN WRITING BUT HAVE RECEIVED NO REPLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093931May 15, 2018
AIR BAGS
PASSENGER SEAT DETECTION MAP IS FAULTING OUT AND I AM CONCERNED THAT THE AIRBAG WILL NOT DEPLOY IF AN ACCIDENT OCCURS. APPARENTLY IT IS MY FAULT AND I HAVE TO PAY TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091266May 1, 2018
POWER TRAIN
WHILE IN DRIVE AND STARTING TO ACCELERATE IN A TRAFFIC LIGHT THE TRANSMISSION GOT STUCK IN A GEAR WHILE MAKING A TURN. PRDNS LIGHTS STARTED FLASHING AND SUDDENLY WHEN IN TO NEUTRAL. IT HAS HAPPEN SEVERAL TIMES NOW WHERE I GO FROM PARKING TO REVERSE AND THEN DRIVE. ALL PRDNS START FLASHING AND CAR DOES NOT RESPOND TO ANY GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085169April 15, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE TRANSMISSION STOPS WORKING WHILE DRIVING ( AS IF IT WERE IN NEUTRAL). WHILE DRIVING UP A BRIDGE IT JUST STOPPED WORKING AND STARTED ROLLING BACKWARDS AND NOW WILL NOT WORK AT ALL .ITS MY UNDERSTANDING THAT AUDI RECALLED THIS TRANSMISSION IN THE UK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084395April 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI OF TYSONS CORNER AT (877) 460-3588 (LOCATED AT 8598 LEESBURG PIKE, VIENNA, VA 22182) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE DEALER TO BE PLACED ON A WAITING LIST. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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