Acura TLX Complaints

946 consumer complaints on file.

#10870927May 26, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
CAN YOU PLEASE INVESTIGATE THE 2015 ACURA TLX WITH THE 9SP TRANSMISSION? THERE IS UNINTENDED ACCELERATION WHEN SLOWING DOWN, UNANTICIPATED SURGING, AND UNEXPECTED HESITATION WHEN ATTEMPTING TO ACCELERATE. THIS IS A KNOWN ISSUE WITHIN HONDA BUT THERE HAS BEEN NO RECALL OR PUBLIC FIX FROM HONDA. I INCLUDED THE PURCHASE DATE OF THE CAR BUT THE ABOVE HAPPENS AT VARIOUS TIMES. HTTP://ACURAZINE.COM/FORUMS/5G-TLX-PROBLEMS-FIXES-420/9AT-HARD-SHIFT-1-2-2-3-A-919230
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865886May 19, 2016
AIR BAGS
TAKATA RECALL: I RECEIVED A SAFETY RECALL LETTER FROM ACURA AUTOMOBILE DIVISION DATED MARCH 2016. I WAS ON VACATION WHEN THE LETTER WAS MAILED. UPON RETURING HOME AND READING THIS RECALL NOTICE I CALLED ACURA CLIENTS RELATIONS ON MARCH 24, 2016. THEY TOLD ME TO CALL THE DEALER SERVICE MANGER WHERE I PURCHASE MY CAR. I WENT TO THE DEALER ON MARCH 30, 2016. I HAD TO SIGN ACURA TAKATA AIRBAG INFLATOR REPLACEMENT VEHICLE RETENTION/STORAGE OWNER INDEMNIFICATION AGREEMENT. I WAS GIVEN A PURCHASE TO TAKE TO ENTERPRISE CAR RENTAL FOR A RENTAL CARD. I WAS GIVEN A FORD FOCUS UNTIL THE SUMMER OF 2016 WHILE MY BRAND NEW ACURA IS PARKED IN MY DRIVE WAY SINCE MARCH 2016 WHILE I AM MAKING A $398 MONTHLY CAR PAYMENT ON A BRAND NEW ACURA ILX THAT I CANNOT DRIVE UNTIL MID OR LATE SUMMER OF 2016. I THINK MY CAR PAYMENTS SHOULD BE REIMBURSED FROM THE DATE OF THE RECALL NOTICE UNTIL PARTS BECOME AVAILABLE FOR REPAIRS AND MY CAR IS REPAIRED AND SAFETY TO DRIVE AGAIN. IF I WANT TO DRIVE A FORD FOCUS IN THE FIRST PLACE. AT LEAST ACURA COULD HAVE PROVIDED A CAR IN THE SAME CLASS AS MY ACURA ILX 2015. I HAVE ALWAYS DRIVEN A HONDA OR ACURA VEHICLE AND I HAVE BEEN DRIVING OVEN 30 YEARS. I AM VERY UNHAPPY THAT I HAVE TO PAY A MONTHLY CAR PAYMENT ON A CAR THAT I CAN NOT DRIVE. UNHAPPY ACURA CUSTOMER MEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865435May 17, 2016
SERVICE BRAKES, POWER TRAIN
I HAVE A 2015 ACURA TLX 4CYL. IT IS A VERY NICE LOOKING CAR HOWEVER THERE IS SOMETHING WRONG WITH THE TRANSMISSION. I HAVE TAKEN IT INTO THE ACURA DEALERSHIP AND THEY HAVE CONFIRMED THAT THERE IS SOMETHING WRONG HOWEVER THEY ARE NOT SURE WHAT. ALL THEY TELL ME IS THAT THERE ARE NO CODES COMING UP TELLING THEM WHAT IT IS. THEY JUST TELL ME THAT EVERYTHING IS DOCUMENTED SO IF AND WHEN THERE IS A RECALL I HAVE PROOF THAT IT HAS BEEN ONGOING. WHEN YOU ARE STOPPED AND THEN PROCEED TO GO THE CAR WILL JERK AND HESITATE TO SHIFT TO NEXT GEAR. THIS CAN HAPPEN WHILE YOU ARE DRIVING ALSO, IF YOU HAVE TO BRAKE AND THEN START AGAIN. ITS VERY UPSETTING I HAVE OWNED ACURAS BEFORE, THE ACURA TL AND THE ACURA INTEGRA, BOTH CARS HAD A HIGH PERFORMANCE. THIS CAR NOT SO MUCH. WHEN IS ACURA GOING TO DO SOMETHING ABOUT THIS?? THERE HASN'T BEEN JUST ONE EPISODE THIS IS AN EVERYDAY OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864404May 11, 2016
ENGINE, POWER TRAIN
I OWN A 2015 TLX V4 TECH AND THERE SEEMS TO BE AN OBVIOUS PROBLEM, WHICH THE DEALERSHIPS SEEMS TO NEGLECT, WITH THE TRANSMISSION. I'VE HAD MY VEHICLE CHECKED OUT 2 TIMES SINCE I FIRST PURCHASED IT BACK IN JULY OF 2015, AND THE DEALERSHIP TECH. SPECIALISTS KNOW IT IS THERE BUT THEY AREN'T ABLE TO RESOLVE THE PROBLEM EVEN THROUGH A "SOFTWARE UPDATE". THE PROBLEM IS THAT THE VEHICLE JERKS FORWARD, SOMETIME WHEN MAKING A STOP IT LAUNCHES FORWARD- AS IF SOMEONE HAD REAR-ENDED ME. THE SECONDARY PROBLEM IS THAT WHEN I MERGE ONTO THE FREEWAY THERE IS A MAJOR LAG AND THE TRANSMISSION FAILS TO SHIFT. TAKES ABOUT 3 SECONDS TO ENGAGE TO FULL SPEED WHICH IN TERMS IT'S EXTREMELY HAZARDOUS BECAUSE OF OF OTHER VEHICLES THAT CEASE TO SLOWDOWN AND GIVE ME THE RIGHT-OF-WAY. I DEMAND THE MANUFACTURER BE AWARE OF THIS ISSUES THAT I CONTEMPLATE ON A DAILY BASIS BEFORE SOMETHING TRAGIC HAPPENS TO ME OR MY FELLOW TLX DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862591May 2, 2016
POWER TRAIN
CAR HAS 15K MILES-FROM THE TIME OF PURCHASE OF MY 2015 TLX SHAWD, VEHICLE EXHIBITS ( 1)ROUGH SHIFTING, (2) UNPREDICTABLE TRANSMISSION RESPONSE ON DOWNSHIFTS ON HIGHWAY AFFECTING THE THROTTLE AND (3) FREEFALL FEEL WHEN DOWNSHIFTING ON DOWNHILL. ISSUE (1):SERVICE BULLETIN DONE TO "FIX" THE SHIFTING, AND ALTHOUGH BETTER, STILL EXHIBITS THE ROUGH SHIFT. BROUGHT THE CAR 3 TIMES TO ACURA AND RESPONSE IS "WORKING WITHIN SPEC" EVEN WHEN THE TECH NOTICED THE HARD SHIFT AND COMPARED IT TO A 2016 MODEL WITH NO SHIFTING ISSUE. NOW EVERY TIME I KNOW THE 2-3 SHIFT IS COMING, I ANTICIPATE A HARD SHIFT AND HAVE TO TIGHTEN MY NECK MUSCLES JUST IN CASE IT JERKS AND COULD CAUSE A WHIPLASH FEEL. ISSUE (2): WHEN STEPPING ON THE GAS PEDAL TO MAKE A PASS ON THE FREEWAY, TRANSMISSION REACTION TIME IS UNPREDICTABLE WHEN AT TIMES, NOTHING WILL HAPPEN FOR 2 SECONDS, THEN THE CAR WILL SURGE. THIS POSES A SAFETY ISSUE DUE TO: A. NOT BEING ABLE TO KEEP UP WITH THE SPEED OF INCOMING TRAFFIC DUE TO DELAYED REACTION AND, B. THE SUDDEN SURGE AFTER THE 2 SECOND DELAYED-REACTION COULD RESULT IN HITTING THE CAR IN FRONT. ACURA RELEASED TSB 16-012 TO FIX THIS ISSUE BUT DOES NOT COVER EARLIER VIN, WHICH INCLUDE MINE. ISSUE (3):WHEN GOING DOWNHILL AND CAR DOWNSHIFTS, WHETHER MANUALLY OR AUTOMATICALLY, CAR SURGES FORWARD GIVING A FREEFALL FEEL BEFORE IT SLOWS DOWN. AGAIN TSB 16-012 WAS SUPPOSED TO FIX THIS BUT DOES NOT COVER EARLY VIN RANGES. ACURA CONTINUES TO INSIST THAT THE TRANSMISSION IS WITHIN SPEC AND YET, THE 2016'S HAVE A DIFFERENT PART NUMBER FOR THEIR TRANSMISSION. THE FACT THAT IT PERFORMS DIFFERENTLY ALSO PROVES OTHERWISE THAT THE EARLY VERSIONS ARE FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862293April 30, 2016
UNKNOWN OR OTHER
TRANSMISSION REPLACEMENT WITHIN THE FIRST 1500 MILES ON THE CAR. NO FIX FOR TRANS ISSUE. STILL HAVING SIMIALR PROBLEM WITH NEW TRANSMISSION. FRONT LEFT STRUT NEEDED TO BE REPLACED AS WELL. I HAVE ALL DOCUMENTS IF NEEDED AND HAVE A LEMON LAW LAWYER COURT DATE IS 12/8/16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860597April 20, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE STOPPED AT AN INTERSECTION, THE VEHICLE JERKED AND STALLED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL TO GET THE VEHICLE TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855496April 14, 2016
POWER TRAIN
E-SHIFT PROVIDES NO FEEDBACK WHEN SHIFTING TO P OR D (ONLY WHEN SHIFTING TO R). E-SHIFT OFTEN FAILS TO ENGAGE. ON ONE OCCASION, WHILE REVERSING, I ATTEMPTED TO ENGAGE P, BUT IT DID NOT ENGAGE, AND CAR ROLLED BACK INTO AN OBJECT, CAUSING DAMAGE. E-SHIFT ALSO REQUIRES EXCESSIVELY DELIBERATE INPUTS, WHICH HAS CAUSED DIFFICULTY EXECUTING 3-POINT TURNS IN TRAFFIC.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10852551March 30, 2016
SERVICE BRAKES
TL* THE CONTACT OWNED A 2015 ACURA TLX. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BECAME DIFFICULT TO STOP. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE, FLIPPED OVER, AND ROLLED UNTIL IT STOPPED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES AND WAS TRANSPORTED TO THE EMERGENCY ROOM. THE CONTACT SUSTAINED INJURIES TO THE BACK, FACE, AND BOTH KNEES. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,625. UPDATED 05/17/16*LJ UPDATED 12/13/2017*JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10851745March 26, 2016
POWER TRAIN
1. WHEN ACCELERATING FROM A STOP, THE TRANSMISSION OCCASIONALLY FEELS LIKE IT SLIPS INTO NEUTRAL. THE ENGINE RES BUT DOES NOT MOVE FORWARD FOR 1-2 SECONDS. 2. CAR DOWNSHIFTS INTO 1ST GEAR AND LURCHES FORWARD AFTER COMING TO A STOP. 3. TRANSMISSION SHIFTS VERY ABRUPTLY AND ROUGH DURING ALMOST ALL ACCELERATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850220March 17, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE ORIGINAL FAILURE WAS SCARY. WE HAD JUST LEFT TEXAS HWY 130 (80 MPH TOLL WAY), WHEN WE SUSTAINED THE ORIGINAL FAILURE. AS IT FAILED, EVERYBODY IN THE CAR THOUGHT I HAD SLAMMED ON THE BRAKES BY THE WAY THE CAR BUCKLED (LIKE A BUCKING HORSE), IT HAD DONE A VIOLENT SUDDEN STOP AND RELEASE; THE CAR WENT TO IDLE AND COASTED FOR A BIT WITHOUT RESPONSE FROM THE ENGINE; I STUDIED THE PANEL BECAUSE EVERYTHING WAS LIT UP; ONCE I DECIDED THE ENGINE WAS STILL IDLING, I PRESSED THE ACCELERATOR SLOWLY UNTIL I DECIDED I HAD SOME CONTROL; CHECKED THE FAILURE MESSAGES; THEN TRIED TO DRIVE THE CAR. THE CAR COULD BE DRIVEN, I DROVE IT SLOWLY WITH THE HAZARD LIGHTS ON, THE CAR BUCKLED EVERY SO OFTEN. SINCE WE WERE CLOSE TO HOME WE WENT THERE. HAD THIS HAPPENED AT 80 MPH, I DON'T KNOW WHAT WOULD HAVE HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849934March 16, 2016
POWER TRAIN
TRANSMISSION ISSUE AS FOLLOWS: SHIFTS ABRUPTLY IN 2 AND 3RD GEARS. CAR SEEMS TO SHIFT UP WHEN BRAKING THEN SHIFTING DOWN SO IT SEEMS THE CAR SPEEDS UP WHEN IT SHOULD BE SHIFTING DOWN TO SLOW DOWN. WHEN PUTTING THE CAR IN PARK, THE CAR ROLLS BACK ABRUPTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846447March 14, 2016
POWER TRAIN
ACURA TLX HESITATES 1-2 SECOND WHEN TURNING LEFT, RIGHT, MAKING U TURNS AND SWITCHING LANES ON THE HIGHWAY. THE RESPONSE OF THE CAR IS UNPREDICTABLE AND I WILL NOT LET OTHER FAMILY MEMBERS DRIVE IT DUE TO SAFETY CONCERNS. THE SHIFTS FROM SECOND TO THIRD GEAR ARE OVERLY HARSH. I HAVE TAKEN THE CAR TO THE DEALER THREE TIMES BUT THE DEALER STATES THAT THE CAR IS OPERATING NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840338March 7, 2016
STRUCTURE:BODY, VISIBILITY/WIPER
I JUST TURNED ON TO THE HIGHWAY, AND THERE WAS NOT A CAR AROUND ME. I STARTED TO ACCELERATE AND THEN THERE WAS A HUGE SOUND, ALMOST LIKE A GUN SHOT. I IMMEDIATELY PULLED OVER AND NOTICED THAT MY SUNROOF WAS COMPLETE SHATTERED WITH A GAPING HOLE IN THE MIDDLE OF IT. I WAS COMPLETELY DUMBFOUNDED BECAUSE I WASN'T UNDERNEATH A BRIDGE OR ANYTHING OTHER THAN THE CLEAR BLUE SKY. THERE WERE NO CARS AROUND ME TO SAY AN OBJECT HIT IT EITHER. JUST COMPLETELY SHATTERED FOR NO REASON. THE BEST PART IS THAT ACURA REFUSES TO REPLACE THE SUNROOF WHEN THIS IS CLEARLY A MANUFACTURER DEFAULT. THEY CLAIM THAT THERE IS NO WAY FOR THEM TO VERIFY THAT IT WASN'T CAUSED BY AN OBJECT HITTING IT. I'M HOPING MORE PEOPLE REPORT THIS ISSUE SO THE SUNROOF CAN BE RECALLED BECAUSE NOT ONLY IS THIS COMPLETE BS. IT IS VERY DANGEROUS. IF THE SUNROOF SHADE WASN'T CLOSED, I WOULD HAVE HAD CLASS SHARDS ALL OVER THE CAR AND MYSELF THAT COULD HAVE LANDED IN MY EYE AND CAUSED INJURY OR EVEN WORSE AND ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840160March 6, 2016
POWER TRAIN
WHILE DRIVING ~40 MPH ON AN EXPRESSWAY THE CAR STARTED FLASHING ALL THESE WARNINGS ON THE DASHBOARD INCLUDING PULL OVER AND CHECK TRANSMISSION. LOOKING DOWN I SAW THAT THE CAR WAS AUTOMATICALLY PUT IN NEUTRAL AND THE GAS PEDAL WASN'T WORKING. I MANEUVERED THE CAR TO THE SHOULDER AND SINCE IT WOULDN'T SHIFT INTO PARK I PRESSED THE PARKING BRAKE. IF THE ROAD WAS ANY MORE CROWDED WE COULD HAVE BEEN KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840176March 6, 2016
POWER TRAIN
CAR SHIFTS ROUGHLY WHEN ACCELERATING, JUST ONE OF THE LOWER GEARS, AT AROUND 10-15 MPH. JERKS NOTICEABLY ALL THE TIME, WHETHER CAR IS WARM OR COLD. I DID NOT SAY ANYTHING TO SEE IF IT WAS AS BAD AS I THOUGHT, AND A FREQUENT PASSENGER FINALLY NOTICED AND ASKED ME ABOUT IT. CAR DOES NOT TAKE OFF QUICKLY LIKE I AM USED TO. FEELS VERY SLOW AND HEAVY. NOT SURE IF THIS PROBLEM WILL GET WORSE WITH AGE/MILEAGE, BUT I'M JUST HOPING IT WON'T BECOME A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839727March 3, 2016
STEERING
WHILE IN MOTION, THE VEHICLE BEGINS TO VEER TO THE RIGHT. AN IMMEDIATE CORRECTION IS MADE BUT THE WHEELS DON'T RESPOND. AFTER SEVERAL SECONDS, A GRINDING NOISE IS HEARD FROM THE BACK AND THE CAR SHAKES. AFTER THAT HAPPENS, THE CAR DRIVES NORMAL. THIS HAS HAPPENED AT SLOW SPEEDS, HIGH SPEEDS, GOING AROUND CURVES, AND DRIVING STRAIGHT. I HAVE GONE OFF THE ROAD ONCE BECAUSE OF THIS. IT HAS HAPPENED FIVE TIMES IN APPROXIMATELY 8600 MILES (9 MONTHS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836335February 16, 2016
POWER TRAIN
WHEN COASTING AT LOW SPEEDS, TRANSMISSION DOWNSHIFTS AND ENGINE REVS HIGHER AND CAR ACCELERATES. MUST BRAKE TO AVOID POSSIBLE CONLISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824363February 4, 2016
VEHICLE SPEED CONTROL
ACCELERATION FROM LOW GEARS REV RPM UP TO 6000 WHEN MOVING OUT OF A PARKING SPOT. WHEN GOING ONTO HIGHWAY SAME THING ANYTHING LOWER THAN 20 MPH HAS A HESITATION. NOT SURE WHAT MY OPTIONS ARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823631February 1, 2016
POWER TRAIN
WHILE SLOWLY DRIVING MY 2015 ACURA TLX INTO MY HOME GARAGE AND PUTTING THE CAR INTO PARK WITH THE RED LIGHT INDICATING THE PARKING GEAR WAS ENGAGED AND LETTING MY FOOT OFF THE BRAKE MY CAR SUDDENLY LURCHED FORWARD ABOUT TWO FEET BEFORE I COULD STOP THE MOVEMENT RESULTING IN DAMAGE TO MY DRYWALL. THE FIRST TIME THIS HAPPENED WAS SHORTLY AFTER I PURCHASED THE BRAND NEW CAR AND I ASSUMED I MAY HAD NOT HAD THE CAR PROPERLY IN PARK AND NO DAMAGE OCCURRED AND IT MAY HAVE BEEN CAUSED BY SO CALLED DRIVER ERROR. WHEN IT HAPPENED THE SECOND TIME 8 MONTHS LATER MY WIFE AND I WERE BOTH IN THE CAR AND OBSERVED THE RED PARKING LIGHT WAS ON INDICATING THE CAR WAS IN PARK WHEN MY CAR SUDDENLY LURCHED FORWARD CAUSING THE DAMAGE. THE ACURA DEALER ASKED TO KEEP MY CAR IN AN ATTEMPT TO "REPLICATE" THE PROBLEM FOR ABOUT 17 DAYS UNTIL IT COULD BE INSPECTED BY DPSM (ACURA'S DESCRIPTION) AND I WAS TOLD NO PROBLEMS WERE DETECTED. IN RESEARCHING THIS PROBLEM I DISCOVERED THIS WAS VERY SIMILAR TO A PRIOR 2015 ACURA TLX RECALL INSTITUTED LAST YEAR BY NHTSA. THE ACURA SERVICE DEPARTMENT REACTED AS IF THEY HAD NEVER HEARD OF THAT RECALL UNTIL I GAVE THEM A COPY OF THE INFORMATION POSTED ON THE INTERNET. THE ONLY SUGGESTION OFFERED BY THE DEALER AFTER THEIR INSPECTION WAS TO KEEP MY FOOT ON THE BRAKE WHEN THE CAR IS IN PARK UNTIL THE ENGINE IS COMPLETELY STOPPED AND ENGAGE THE PARKING BRAKE. THE MILEAGE ON MY ODOMETER WAS UNDER 4,000 MILES AT THE TIME OF THEIR INSPECTION AND MY CAR IS KEPT IN A GARAGE WHEN I AM AT WORK AND AT HOME SO ENVIRONMENTAL CAUSES SHOULD NOT BE A FACTOR. I FEEL VERY FORTUNATE THAT MINOR PROPERTY DAMAGE WAS THE ONLY LOSS WE ENCOUNTERED FROM THIS UNDISCLOSED SAFETY DEFECT AND HOPE THIS PROBLEM CAN BE REMEDIED BEFORE MORE SERIOUS CONSEQUENCES OCCUR TO OTHER TLX DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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