Acura TL Complaints

3,117 consumer complaints on file.

#11210062May 26, 2019
AIR BAGS
CAR HAS BEEN GARAGE PARKED AND WHEN NOT IT GARAGE A SUN SHADE IS IN PLACE. DASHBOARD HAS LARGE CRACKS ON DRIVER AND PASSENGER SIDE. THE CRACK POSES A PROBLEM ON THE PASSENGER SIDE AND COULD AFFECT AIR BAG DEPLOYMENT. THERE ARE NO ISSUES AS OF YET BUT THE CRACK IS EXPANDING EVEN BEING IN THE GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208409May 18, 2019
VEHICLE SPEED CONTROL
WHEN I WAS STOPPED AT A STOP SIGN AWAITING A BREAK TO ENTER INTO HEAVY TRAFFIC I SAW A GAP AND PRESSED THE GAS PEDAL BUT THE ENGINE DID NOT RESPOND. I GENTLY PRESSED UNTIL IT WAS ABOUT 1/4 DOWN AND STILL NOTHING HAPPENED. I THEN GENTLY PRESSED IT A LITTLE MORE AND THE CAR BOLTED FORWARD AT A DANGEROUS SPEED DIRECTLY INTO TRAFFIC WHICH COULD HAVE ALMOST KILLED ME. THIS WAS JUST ONE SITUATION, THERE ARE MANY OTHERS. THIS PROBLEM DOESN'T HAPPEN ON A PREDICTABLE BASIS AND CANNOT BE DUPLICATED WHEN DESIRED. THIS HAS HAPPED DOZENS OF TIMES OVER THE YEARS. I HAVE TAKEN IT TO THE DEALERSHIP WHILE IT WAS UNDER WARRANTY AND THEY SAID THAT THEY COULD NOT DUPLICATE THE SITUATION THEREFORE CANNOT DO ANYTHING ABOUT IT. I SPOKE TO SOMEONE THERE AND HE SAID THAT HE HAS HAD THE SAME PROBLEM WITH ONE OF THEIR FLEET VEHICLES AND HAD TO REPLACE THE APP ( ACCELERATOR PEDAL POSITION SENSOR) 2 TIMES FOR THE SAME PROBLEM. I PRESENTED THE PROBLEM TO THE DEALERSHIP SHORTLY AFTER BUYING THE CAR AND A COUPLE TIME AFTERWARDS OVER TIME TO GET THE SAME COMMENT THAT THEY COULD NOT DUPLICATE IT. LATELY IT HAS BECOME WORSE. Q#1 WHAT LAW COVERS A SITUATION WHEN AN OWNER PRESENTS THE SAME PROBLEM TO A DEALERSHIP DURING THE WARRANTY COVERAGE PERIOD AND IT IS DOCUMENTED AND AFTER THE WARRANTY EXPIRES - IS IT STILL COVERED UNDER MFG EXPENSE? BASICALLY, IF A CAR IS TAKEN IN FOR A PROBLEM UNDER THE WARRANTY PERIOD AND THE SAME PROBLEM EXISTS AFTER THE WARRANTY EXPIRES IS IT STILL COVERED. IN MY OPINION I BELIEVE THAT THEY DENIED THAT THE PROBLEM EXISTED BECAUSE THIS WOULD PROVOKE A MASSIVE RECALL THAT THEY DIDN'T WANT TO PAY FOR. WHAT OPTIONS DO I HAVE TO MAKE THEM ACKNOWLEDGE THE PROBLEM AND REPAIR IT AT THEIR EXPENSE. Q#2 WHAT CAN I DO AT THIS STAGE? Q#3 WHAT CAN YOU DO AT THIS STAGE TO ENFORCE THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208447May 18, 2019
POWER TRAIN
I WAS SITTING AT A RED LIGHT, AND WHEN THE LIGHT TURNED GREEN AND I ACCELERATED, THE CAR WOULD NOT MOVE WITH MODERATE THROTTLE. I HAD TO FLOOR THE THROTTLE TO MOVE, AND THE ENGINE RPM JUMPED TO ABOUT 6000. THE CAR WOULD NOT SHIFT, EITHER AUTOMATICALLY OR THROUGH THE "MANUAL" FUNCTION ON THE GEAR SELECTOR. OVER THE NEXT 1.5 MILES, I NOTICED SMOKE IN THE REAR VIEW MIRROR AND A BURNING SMELL. I PULLED THE CAR OVER AND NOTICED SMOKE FROM THE HOOD AND A TRAIL OF AUTOMATIC TRANSMISSION FLUID FROM THE CAR. CAR WAS TOWED TO A TRANSMISSION SHOP AND I WAS TOLD THAT THE TRANSMISSION COOLER LINE RUNNING TO THE RADIATOR HAD RUPTURED DUE TO CORROSION. TRANSMISSION COOLER LINES AND RADIATOR HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207550May 14, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V182000 (AIR BAGS). HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARRY FORCE ACURA (1634 WESTGATE CIR, BRENTWOOD, TN 37027 (615) 377-0500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206807May 10, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 19V182000 (AIR BAGS). THE CONTACT WAS UNCERTAIN IF THE REPAIR WAS COMPLETED BECAUSE AFTER THE REPAIR THE VEHICLE WAS RETAINED AND MONTHS LATER ANOTHER NOTIFICATION WAS SENT FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER WALKER ACURA (8951 VETERANS MEMORIAL BLVD, METAIRIE, LA, 70003, (504) 464-4004) SERVICED BOTH RECALL CAMPAIGNS. THE DEALER HAD NOT TOLD THE CONTACT ABOUT THE AIR BAG LIGHT BEING ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205707May 6, 2019
STEERING
WHILE DRIVING STRAIGHT ON RURAL ROAD ALARM PANEL DISPLAYING CHECK POWER STEERING SYSTEM, ALARM AND AUDIBLE AND VISUAL ALARM BLINKING REPEATEDLY, COMPLETE LOSS OF POWER STEERING CONTROL WHILE DRIVING, LUCKILY I HAD JUST PULLED OFF A MAJOR BUSY HIGHWAY ONTO A BACKROAD WHEN THE PROBLEM OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204676April 30, 2019
POWER TRAIN
WHILE DRIVING ON THE HIGHWAY AND DOING ABOUT 60 MPH MY CAR SUDDENLY DOWN SHIFTED INTO 2ND GEAR. I NEARLY LOST CONTROL OF THE CAR AND CAUSED AN ACCIDENT. THERE WAS NO PRIOR INDICATION THAT SOMETHING WAS WRONG WITH THE CAR. I'M A MECHANIC, AND HAVE BEEN ONE FOR OVER 20 YEARS AND I HAVE NEVER SEEN OR HAD A TRANSMISSION GIVE OUT ON ME IN SUCH A WAY. CALLED THE DEALER AND WAS TOLD THAT THE CAR WAS NOT COVERED ANYMORE BY THE RECALL. RECALLS FOR THIS MODEL AND YEAR ACURA. NOW, I THINK, NO I KNOW THAT THIS IS A REAL SAFETY CONCERN THAT SOMEONE MIGHT POSSIBLY LOSE THEIR LIFE OVER. UPON DOING SOME RESEARCH ON MY OWN I LEARNED THAT THE TRANSMISSION PROBLEMS THAT THIS 2000 TO 2003 HONDA'S AND ACURA HAS IS DUE TO SHODDY WORKMANSHIP. NOW I'M IF THE MANUFACTURER KNOWS THIS AND THEY SHOULD COVER ANY AND ALL VEHICLES STILL ON THE ROAD WITH RECALLS THAT THEY SHOULD HONOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203161April 23, 2019
POWER TRAIN
RADUAL ACCELERATION ELICITS THE SYMPTOMS OF SHUDDER AND TACH HUNTING THE TRANSMISSION HESITATES AND SHUDDERS WHEN SHIFTING INTO 2ND AND 3RD GEARS. DRIVING TO WORK 128 MASS HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203195April 23, 2019
AIR BAGS, SERVICE BRAKES
I HAVE A PHONE TO A 88 HONDA, 94 HONDA 99 ACURA EACH OF THOSE VEHICLES HAVE HAD PROBLEMS WITH THE AIR CONDITION. I'M IN THE PROCESS OF SEARCHING FOR A NEW VEHICLE BUT I WILL NEVER BUY ANOTHER HONDA DUE TO THE AIR CONDITION PROBLEMS UNLESS THERE WAS A GUARANTEE THAT YOU GUYS WILL STAND BEHIND THE AIR CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202967April 22, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2004 ACURA TL. WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING TO MAKE A TURN, A LOUD BOOM SOUND WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE SOUND CAUSED THE WHEELS TO "MOVE UP AND DOWN". THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND NOTHING COULD BE DONE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THE DIAGNOSIS AND REPAIR SPECIFICS WERE NOT DISCLOSED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196963April 17, 2019
SERVICE BRAKES
TL* THE CONTACT OWNED A 2009 ACURA TL. WHILE DRIVING OUT OF A PARKING LOT, THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND CRASHED INTO A TREE. THE AIR BAG DEPLOYED AND THE ENGINE REVVED AND DID NOT STOP UNTIL HELP ARRIVED. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED AND TOWED BY AAA. THE VEHICLE WAS DECLARED TOTALED BY THE INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE SINCE THE VEHICLE WAS TOTALED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11197014April 17, 2019
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
WE GOT AN APRIL 2019 LETTER FOR AN IMPORTANT SAFETY RECALL WHICH CAME TOO LATE! MY CAR WAS TOTALED IN A ACCIDENT IN WHICH BOTH AIRBAGS DEPLOYED. IT DID CAUSE HURTFUL PRESSURE ON MY GRANDSON'S CHEST WITH AN EMERGENCY BILL OVER $500 AND 2 DAYS OF LOSSES WAGES. OK FOR WHICH WE HAD NO COMPENSATION. CAR WAS IN MOTION ON HIGHWAY STREET IN WHICH THE OTHER PARTY WAS TICKETED ON AN ILLEGAL U TURN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11196194April 15, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE AIR BAG INDICATOR KEPT ILLUMINATING. FLOW ACURA (425 SILAS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 723-3524) INITIALLY DIAGNOSED THAT THE WIRES WERE MALFUNCTIONING. AFTER A TEST WAS PERFORMED, THE INDICATOR REMAINED OFF FOR APPROXIMATELY ONE MONTH. WHEN THE AIR BAG INDICATOR ILLUMINATED AGAIN, THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO ADVISED HER TO TAKE IT BACK TO THE DEALER BECAUSE IT WAS STILL COVERED UNDER WARRANTY. ANOTHER ACURA DEALER (CROWN ACURA, 3908 W WENDOVER AVE, GREENSBORO, NC 27407) CHANGED THE SEAT BELT BUCKLE, BUT THE FAILURE RECURRED. THE SECOND DEALER HAD TO ORDER ANOTHER PART AND REPAIRED THE VEHICLE AGAIN, BUT THE FAILURE RECURRED APPROXIMATELY SIX MONTHS LATER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 65,000. *BF CONSUMER STATED SRS LIGHT KEEPS COMING ON. DEALERSHIP FILE HAS A LOG/ HISTRY OF THE VEHICLE MAINTENANCE PLUS MULTI REPAIRS WORK DONE ON THE SRS LIGHT BUT THE PROBLEM STILL EXISTS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196068April 13, 2019
ENGINE
BURNS ENGINE OIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195367April 10, 2019
STEERING
WHILE DRIVING, THE ELECTRIC POWER STEERING FAILED NOT ALLOWING A SAFE PULL OVER TO THE SIDE OF ROAD. CAR WAS THEN STOPPED IN A BUSY MORNING COMMUTE TRAFFIC. THE SYSTEM FAILED ON THREE SEPARATE DAYS. THE FIRST TWO DAYS RESTARTING THE VEHICLE RESET THE POWER STEERING BUT THE THIRD TIME THERE WAS NO RESET. CAR WAS TOWED TO AN ACURA DEALERSHIP WHERE THE ELECTRONIC POWER STEERING CONTROL UNIT WAS REPLACED AT A COST OF $1,026.29. THE VEHICLE HAS 59,711 MILES. NO TROUBLE CODE WAS RECORDED AND WAS CONSIDERED INTERMITTENT BY AAA SERVICE CENTER AND LIKELY TO RETURN. BECAUSE WE WERE DRIVING IN CITY MORNING COMMUTE TRAFFIC, THE SPEED WAS LOW BUT THIS COULD HAVE OCCURRED WHILE DRIVING THE POSTED 45 MPH SPEED OR ON A LOCAL INTERSTATE HIGHWAY AT 70 MPH THAT COULD HAVE BEEN CATASTROPHIC. THIS IS A MAJOR SAFETY DEFECT ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194834April 8, 2019
VEHICLE SPEED CONTROL
I DROVE MY CAR OUT THE GARAGE INTO THE COMMON ALLEY IN REVERSE, ONCE OUT THE GARAGE. WHEN I WAS OUT OF GARAGE ATTEMPTED TO CLOSE THE GARAGE DOOR WITH THE GENIE , AND THE GARAGE DOOR WOULDN'T CLOSE . I DROVE THE CAR FURTHER AWAY FROM THE GARAGE/BUILDING IN REVERSE TO DETERMINE , WHETHER THE GENIE WOULD OPERATE FROM ANOTHER POSITION , NEXT THING I KNEW THE CAR WAS ACCELERATING UNCONTROLLABLY, BETWEEN 20 - 25 MILES PER HOUR IN REVERSE NEXT TO OUR BUILDING'S GARAGES . MY CAR ONLY STOPPED BECAUSE I SLAMMED INTO MY NEIGHBOR'S GARAGE , WHICH WAS 4 DOORS DOWN FROM MY OWN GARAGE . MY ACCELERATOR WAS ESSENTIALLY, FROZEN...A RUNAWAY ACCELERATOR. SIMILIAR INSTANCES WHILE I WAS IN THE DRIVE MODE , BUT JUST FOR QUITE , SHORT, TIMES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11193463April 2, 2019
STEERING
THE POWER STEERING ON THE CAR FAILED WITHOUT WARNING. IT APPEARS THE EPS SYSTEM HAS FAILED WITHOUT WARNING. THIS IS VERY DANGEROUS AND WILL CAUSE A DEATH OR ACCIDENT ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192833April 1, 2019
AIR BAGS
I HAD THE RECALL DONE ON THE TAKATA STEERING WHEEL AIRBAG, THEN IN JAN 2019 I GOT A AIRBAG WARNING 31-1 AIRBAG SYSTEM. ACURA RESET THE WARNING , BUT 3 MONTH LATER IT HAPPEN AGAIN AND NOW I NEED TO REPLACE THE DRIVERSIDE AIRBAG CURTAIN. THIS IS NOT COVERED ANYMORE, BUT I WOULD THINK ACURA WOULD HELP THERE LONG TERM CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193132April 1, 2019
AIR BAGS
I HIT A POTHOLE ON THE FRONT, DRIVERS SIDE TIRE AND THE AIRBAGS ON THE SIDE PASSENGERS SIDE AND SEAT DEPLOYED BUT DID NOT INFLATE. I HAVE SEEN SEVERAL SIMILAR ISSUES REPORTED OF THE SAME THING HAPPENING. I AM CONCERNED THAT IF IT WOULD HAVE BEEN AN ACCIDENT, MY AIRBAGS WOULDN'T HAVE INFLATED IN THAT INSTANCE EITHER AND IT WOULDN'T HAVE HELPED AT ALL. WITH THEM NOW BEING DEPLOYED AND NO USE IF I'M IN AN ACCIDENT, I AM NO LONGER SAFE IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192595March 30, 2019
STEERING
I PURCHASED A NEW 2012 ACURA WITH 20 MILES ON IT IN SEPT 2012. MY POWER STEERING WENT OUT IN APR 2015. I COULD NOT STEER THE VEHICLE GOING DOWN A WINDING ROAD. IT TOOK A LOT OF EFFORT JUST TO STEER IT SLIGHTLY. ACURA DEALERSHIP WHERE I BOUGHT IT WAS ABLE TO REPLACE THE POWER STEERING RACK AND CONTROL UNIT UNDER WARRANTY. ON 3/29/2019 I EXPERIENCED THE SAME ISSUE. THANKFULLY I WAS IN MY DRIVEWAY AT THE TIME. I TURNED THE VEHICLE OFF AND TURNED IT BACK ON A FEW MINUTES LATER. THE POWER STEERING ERROR CODE WENT OFF HOWEVER WHEN I STEERED THE VEHICLE WHICH IN PARK THE STEERING WHEEL WOULD MOVE TO THE LEFT OR RIGHT WITHOUT THE WHEEL TURNING. I THEN TURNED IT OFF FOR A WHILE AND TRIED AGAIN AND IT SEEMS TO WORK. HOWEVER, I AM NOT COMFORTABLE WITH THIS ISSUE AS IT IS A REAL SAFETY CONCERN WHILE DRIVING. I CALLED THE RECALL LINE FOR HONDA AND THEY SAID THERE IS NO RECALL FOR THIS ISSUE ON THIS MAKE AND MODEL. I CALLED THE DEALERSHIP AND THEY SAID THE FIX THEY DID IN 2015 IS NOT UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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