Acura TL Complaints

3,117 consumer complaints on file.

#11233774July 22, 2019
AIR BAGS, STEERING
THE AIRBAG ON THE PASSENGER SIDE HAS TWO DEEP CRACKS AROUND THE PERIMETER. MY CONCERN IS THE AIRBAG WILL NOT WORK PROPERLY. MY CAR WAS PARKED WHEN THE FIRST CRACK APPEARED. THE SECOND CRACK HAPPENED WHILE DRIVING AND I SITTING ON THE PASSENGER SIDE. THE STEERING HAS A LOUD KNOCKING SOUND WHEN THE STEERING WHEEL IS TURNED LEFT AND RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233016July 18, 2019
STEERING
SEVERAL TIMES OVER A COUPLE OF DAYS WHILE IN THE MIDDLE OF DRIVING THE STEERING WHEEL JUST FROZE AND WOULD NOT TURN. THE FIRST COUPLE OF TIMES SHUTTING OFF THE CAR AND RESTARTING BROUGHT IT BACK HOWEVER, THE LAST TIME IT FROZE COMPLETELY AND NEVER CAME BACK. THIS CAR IS A 2013 HOWEVER IT ONLY HAS 30,700 MILES ON IT. WE HAD IT DIAGNOSED AND IT IS THE ENTIRE ELECTRONIC POWER STEERING SYSTEM MODULE THAT NEEDS TO BE REPLACED. I HAVE READ THAT OTHERS HAVE REPORTED THIS ISSUE. CONSIDERING ONE OF THE TIMES THIS HAPPENED TO US WAS ON THE HIGHWAY I FEEL THIS IS A SERIOUS SAFETY ISSUE AND THAT ACURA KNOWS ABOUT IT. IF IT DOESN'T WARRANT A RECALL THERE SHOULD AT THE LEAST BE AN EXTENDED WARRANTY ON THIS SYSTEM. NOT ONLY THE HIGH EXPENSE TO REPLACE THIS SYSTEM, MORE IMPORTANTLY MY SON WAS PUT INTO A VERY DANGEROUS SITUATION ON THE HIGHWAY AND I FEEL THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232897July 17, 2019
AIR BAGS
THE CAR DASHBOARD IS COMPLETELY CRACKED RIGHT ABOVE THE AIRBAG, WHICH IS ALLOWING HEAT TO SEEP IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232573July 16, 2019
AIR BAGS, UNKNOWN OR OTHER
AS YOU CAN SEE, THESE AREN'T SMALL HAIRLINE CRACKS, THEY ARE NASTY A## LONG CRACKS ALL OVER. EACH DAY THE CRACK GET WORST AND OPEN. IT DANGEROUS BECAUSE THERE IS AIRBAGS UNDER THOSE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232063July 15, 2019
STRUCTURE:BODY
CRACKED DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231767July 14, 2019
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
MY TRANSMISSION RAN OUT IN FREEWAY AND IT ALMOST KILLED ME I NEED A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231799July 14, 2019
AIR BAGS
I HAVE ALREADY PAID ACURA TO REPLACE MY DASHBOARD ONCE DUE TO THE AIRBAG PUSHING UP ON DASH AND CRACKING IT. I NOW HAVE THE SAME PROBLEM AGAIN, THE DASH HAS CRACKED ON PASSENGER SIDE IN PERFECT RECTANGLE WHERE AIRBAG IS LOCATED. I AM VERY CONCERNED THAT DEPLOYMENT IS LIKLEY/IMMINENET AND I AM URGING NHTSA TO REQUIRE ACURA TO REPLACE AIRBAGE AND DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230548July 9, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING 65 MPH, THE AIR BAG DEPLOYED WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THERE WERE NO INJURIES. THE CONTACT CONTINUED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V499000 (AIR BAGS). THE CONTACT CALLED CROWN ACURA (LOCATED AT 18911 US HWY 19 N, CLEARWATER, FL 33764, (888) 642-5567) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229903July 7, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
MY 2005 ACURA TL HAS LOST POWER AT LEAST A DOZEN TIMES WHILE I HAVE BEEN DRIVING ON THE FREEWAY. THE BATTERY ALSO COMPLETELY DRAINS AFTER THE CAR HAS NOT BEEN DRIVEN FOR A DAY OR TWO. I JUST REPLACED THE BATTERY AND HAVE HAD THE ALTERNATOR TESTED AT LEAST HALF A DOZEN TIMES BY 3 DIFFERENT MECHANICS. MY ISSUES SOUND VERY SIMILAR TO THE FUSE BOX RECALL BUT MY VIN DOES NOT FALL UNDER THE RECALL APPARENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228953July 2, 2019
AIR BAGS, SEATS
MY 2005 ACURA TL HAS BEEN KEPT IN TOP CONDITION AND CARE. LAST YEAR (2018) THE DASHBOARD BEGAN TO SPLIT ALONG THE PASSENGER AIRBAG LOCATION. THE CRACK SPREAD FROM THE FRONT ALL THE WAY TO THE WINDSHIELD. NOW I GET THE SEAT BELT WARNING LIGHT ANYTIME SOMEONE SITS IN THE SEAT... INDICATING THE AIRBAG IS NOT FUNCTIONING. I HAVE BEEN TOLD THAT THE FIX WILL COST OVER $3500.00. AT THIS TIME THE VEHICLE IN GREAT CONDITION IS PROBABLY ONLY BLUE BOOK PRICED AROUND $4,500.00? SHOULDN'T HONDA/ACURA HAVE SOME FINANCIAL SKIN IN THIS GAME? IT JUST SO HAPPENS THAT MY ACURA IS NOT PART OF THE TAKATA RECALL! THIS IS A SAFETY ISSUE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222988June 27, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2005 ACURA TL. WHILE DRIVING 5 MPH, THE LOWER BALL JOINT ON THE DRIVER'S SIDE LOOSENED AND CAUSED THE FRONT SUSPENSION TO FALL OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11E022000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,968.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222836June 26, 2019
ELECTRICAL SYSTEM, POWER TRAIN, VISIBILITY/WIPER
TAKATA RECALL CAR MAKING NOISE WHILE DRIVING AND REVERSING. WINDSHIELD WIPERS SPRAYER STOP WORKING. RADIO WON'T TURN ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221616June 21, 2019
AIR BAGS
"TAKATA RECALL" LAST FEW DIGITS OF VIN 002098, IM CONTACTING YOU BECAUSE WE HAD OUT RECALL FIXED OVER A WEEK AND THE VIN STILL COMES UP AS INCOMPLETE THIS IS HINDERING ME FROM STARTING MY JOB WITH UBER IVE CONTACTED HOMDA ON SEVERAL OCCASIONS JUST TEO DAYS AGO I SPOKE WITH A LADY (CAN'T REMEMBER HER NAME) WHOM WAS EXTREMELY RUDE BY OVERTALKING ME AND BECAME VERY ARGUMENTATIVE AS O TRIED TO EXPLAIN MY SITUATION AND LET HER KNOW THAT I NEEDED HONDA TO UPDATE THIS REPAIR WITH NHTSA IN ORDER TO START MY JON WITH UBER, AND THAT THE PAPERWORK WOULD DO ME NO JUSTICE, UBER NEEDED THE UPDATE SPECIFICALLY IN THE SYSTEM AS REPAIRED AND NOT INCOMPLETE SHE BASICLY TOLD ME, IT WASNT THEIR ("HONDAS") PROBLEM, EVEN THO THEY FIXED IT SHE SAID IT WAS ACURA'S PROBLEM LEAVING ME EVEN MORE CONFUSED AND FRUSTRATED AS I'VE BEEN INCONVENIENTLY, AND UNWILLING UNWILLING PLACED INN THIS SITUATION, THIS HAS CIST ME TOME AND LOTS OF MONEY FROM NOT BEING ABLE TO WORK AND NOT EVEN MY FAULT TO BEGAN WITH. ALL I WANT IS THIS ISSUE TO BE RESOLVED SO I CAN START WORK, TO TOP EVREYTHING OFF, THEY DIDN'T GIVE US ANY PAPERWORK MY HUSBAND WAS TOLD TO SIGN A DOCUMENT THAT THE REPAIR WAS FIXED AND HE WAS SMART ENOUGH TO TAKE A PICTURE WHICH I WILL TRY TO ATTACH TO THIS COMPLAINT AND I PRAY YOU ARE ABLE TO RESOLVE THIS AS QUICKLY AS POSSIBLE. I ALSO SHOWED THIS DOCUMENT TO UBER AND THEY SPECIFICALLY SAID, THEY COULD NOT EXCEPT IT BECAUSE IT NEEDS TO SHOW IN THE SYSTEM ONLINE THAT THE RECALL ATTACHED TO MY VIN HAS BEEN COMPLETED/REPAIRED, AND AGAIN UNFORTUNATELY AFTER BLOOD SWEAT TEARS AND MOUNTS OF FRUSTRATION , INCONVENIENCE, AND LOSS WAGES IT STILL HAS NOT BEEN RESOLVED. PLEASE HELP US!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221655June 21, 2019
ENGINE
ENGINE OIL CONSUMPTION WHEN THERE ARE NO LEAKS DETECTED UNDERNEATH. THIS PAST WEEK MY ENGINE LIGHT CAME ON, THIS IS THE THIRD TIME THIS HAS HAPPENED. I ADDED 2 QUARTS OF OIL WHEN I AM ONLY 50% THROUGH THE USE UNTIL MY NEXT OIL CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221806June 21, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHTS FAILED TO ILLUMINATE WHILE DRIVING AT NIGHT. ALSO, THE PASSENGER SIDE HEADLIGHT ASSEMBLY RETAINED STEAM. THE VEHICLE WAS TAKEN TO JOE RIZZA ACURA (LOCATED AT 8150 W 159TH ST, ORLAND PARK, IL 60462, (708) 403-7770) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT UNITS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE CONTACT STATED THAT THE FAILURE INTERMITTENTLY OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221816June 21, 2019
POWER TRAIN
I HAVE RECIEVED RECALL ON TORQUE CONVERTER .SO I TOOK IN FOR SERVICE BUT ALL THEY(ACURA SERVICE)DID WAS FLUSH TRANSMISSION .MY CAR RUNNING HORIBLE IT HAD NO POWER HAD NO ACCELERATION IT JUDDER BETWEEN 35-45MPH NOISE ON BUMPY ROAD NOT SAFE IF YOU TRY TO PASS OTHER.I HAVE TAKEN IN FOR SERVICE 5 TIMES TWO DIFFERRENT DRALERSHIP90
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221824June 21, 2019
AIR BAGS, STEERING
AIR BAG LIGHTS BLINKING OFF WHETHER THERE'S A PASSENGER OR.NOT.... MY STEERING HARD TO TURN WHEN AT LOW SPEEDS .. POWER STEERING PUMP FINE AND NO LEAKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220912June 18, 2019
STRUCTURE, AIR BAGS
TL* THE CONTACT OWNS A 2005 ACURA TL. THE CONTACT NOTICED THE PASSENGER SIDE DASHBOARD WAS CRACKED NEAR THE LOCATION OF THE AIR BAGS AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219942June 14, 2019
UNKNOWN OR OTHER
THE PASSENGER DASHBOARD HAS HUGE CRACKS THAT EXTEND TO WHERE THE AIRBAG IS LOCATED. I HAVE ALWAYS TAKEN GOOD CARE OF MY CAR AND IT ACTUALLY LOOKS NEW BUT THESE CRACKS ARE MANUFACTURE DEFECTS. THE CRACKS ARE MORE THAN 10" LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217124May 31, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS). THE VEHICLE WAS TAKEN TO ESSERMAN INTERNATIONAL ACURA (305-477-6666, LOCATED AT 10455 NW 12TH ST SUITE A, DORAL, FL 33172) WHERE THE RECALL REPAIR WAS PERFORMED; HOWEVER, THE AIR BAG INDICATOR FLASHED ON AND OFF. A COUPLE OF YEARS LATER, THE CONTACT RECEIVED ANOTHER NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V182000 (AIR BAGS). THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TECHNICIAN STATED THAT A DIAGNOSTIC TEST NEEDED TO BE PERFORMED AT THE CONTACT'S EXPENSE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AFTER THE INITIAL REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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