Acura MDX Complaints

3,381 consumer complaints on file.

#11702825December 3, 2025
POWER TRAIN
The contact owns a 2017 Acura MDX. The contact stated that while driving at 50 MPH, the transmission system error message displayed. The contact pulled over to the right side of the road and turned off, and attempted to restart the vehicle however, the vehicle failed to respond. A local dealer was contacted. The vehicle was towed to the dealer to be diagnosed, and it was determined that the transmission sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall and suggested that the failure be reported to the NHTSA Hotline. The failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702881December 3, 2025
POWER TRAIN
Vehicle is 3 years old with 60K miles. Transfer case became defective under normal driving and with regular recommended maintenance. We did not know this occurred until a recent dealership visit for another issue. We do not know how long this has been an issue. When the transfer case malfunctioned, there were no warning lights and vehicle has been only functioning in front-wheel drive (designed to be AWD) which is extremely dangerous during the midwestern winters as the weight of the rear of the vehicle leads to sway. Issue was detected by the dealership who states the fix is to replace the entire transmission and transfer case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702666December 3, 2025
ENGINE
The idle-stop function would frequently malfunction. I would be at a stop, which would trigger the idle-stop function and the car would turn off, but when I released my foot off the break in preparation for needing to start moving, the car would stall and shut completely off. There was about a five second delay before I could get the car to turn back on and start moving, which was very scary with traffic all around me. After the malfunction occurred several times, I would try to remember to turn off the idle-stop function using dynamic mode. I called my local Acura dealership about this problem and the service manager said that he wasn’t sure what was wrong nor did he know how to fix it. He advised me to just wait and hope that Acura issues a recall for the issue. Then, I started noticing that there was a delay in my vehicle starting when pressing the start button. It wasn’t too long of a delay but enough for me to notice. Since the car would ultimately start, I didn’t think too much about it, until my car failed to turn on. It has happened when I turn off my car but then need to turn it back on soon after turning it off. I’ll press the start button and the lights on the dash come on and I can hear the engine trying to turn on but it doesn’t. The engine won’t crank up. I have to let it sit for a few seconds (30 sec?) and then try to turn it on again, at which time I have been lucky that it will turn on, but the initial start-up sounds like a struggle. It doesn’t sound like a healthy start up for 2025 vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702598December 2, 2025
ELECTRICAL SYSTEM, ENGINE
Since the purchase of my Acura MDX 2019, the following problems have been reported to the dealership and to Honda Manufacturing Inc. without any resolution. The dealer shop has replaced recall parts, but the problems persist and have not gone away. The vehicle stalls and stops working while driving. The engine makes knocking/rattling noises upon becoming disabled while driving.The engine would randomly not start when turning it on. When car becomes disabled the dashboard lights up warning lights displaying messages intermittently of the following problems: Anti-Lock Brake System Problem (ABS), Vehicle Stability Assist (VSA), Hill Start Assist, Trailer Stability Assist, Collision Mitigation System, Road Departure Mitigation System, Adaptive Cruise Control, Lane Keeping Assist, Brake System, Brake Hold System, Electric Parking Brake, SH-AWD, Keyless Start System and Power Steering System (EPS) Problems, while displaying ACC and LWKS codes. Additionally, the vehicle runs improperly and shuts down completely making the window, doors, etc, inoperable while passengers are inside locking me in and my entire family for long periods of time. A few times has left me either myself or with my children and dog inside. The only place where I take my car for services is where I purchased it (Chevy Chase Acura). The issues noted are the same reported by the recalls I have received, and I have not taken it somewhere else because of that reason. Nobody can fix them as the problems are manufacturing issues that even Acura/Honda cannot repair. This safety defect can kill or seriously injure me, my passengers, and other drivers on the road. As noted in one of the many recalls the fuel pump defect can cause the vehicle to stop in the highway and could prevent an engine from starting or cause a vehicle to stall while being driven, it potentially increases the risk of a fire, crash, or injury. My car continues to have these issues and nobody is helping me. Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702586December 2, 2025
STRUCTURE:BODY
My 2022 Acura MDX A-Spec developed an electrical problem where I heard an extremely loud pop come from the stereo system before it stopped working and then the infotainment screen stopped working as well. I took it to the dealer who determined that a water leak in the sunroof drain plug caused the interior of the vehicle to become saturated with water and cause corrosion to electrical bundles. By searching the internet, I found that this was a known manufacturer’s defect with this specific model that had been made known to the dealership and they did nothing about it. Having an electrical problem could have put us at risk had things stopped working at an inopportune time on the highway or caused a malfunction at a critical time while driving. I submitted a request to Acura for an extended warranty of this problem, but that request was denied. They said that there had been an extended warranty for this issue, but that it had expired somewhere between March 2025 (when my normal warranty expired) and October 2025 (when I took it to the dealership for an evaluation of this problem). Acura wouldn’t say when that was, but I was surprised that they were of no help. As I mentioned, this is a known manufacturer’s defect that should have been checked per my normal maintenance visits, but it was ignored until it became an actual problem. They certainly could have been more proactive and it would have saved us a lot of time and expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702235December 1, 2025
ENGINE
On November 28th at 10:00 AM, my 2016 Acura MDX suffered a catastrophic and sudden engine failure that resulted in a total loss of motive power. I was driving on Scott Boulevard in Santa Clara, just after exiting the Central Expressway. I first heard a loud metallic noise, and the engine immediately seized and shut down. The vehicle started slowing rapidly on a busy street, creating a life-threatening safety hazard for myself and other drivers. The car spontaneously shifted into Park and it was difficult to manually shift into Neutral for towing. Thankfully, no accident occurred. The failure is due to a connecting rod bearing failure and engine seizure. This is the identical safety-related manufacturing defect acknowledged in Safety Recall 23V-751 and is currently the subject of the ongoing NHTSA Preliminary Evaluation (PE25008), which covers the same 3.5L V6 engine in vehicles outside the original recall, including the 2016 MDX. I feel responsible to report the incident to NHTSA to take precautions on the matter. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702079November 30, 2025
UNKNOWN OR OTHER
The Auto Start-Stop Technology is malfunctioning. I bought my 2020 Acura MDX in 2022 and with the first 2 weeks of having it, it turned completely off while in a drive through line. It only does this when the Auto start- stop is on. I took it back to the dealership and of course they found nothing wrong. This happens frequently and sometimes the car doesn’t want to start back up. Sounds like I am not the only one with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702117November 30, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
All the sensors are blinking with no damage done to the vehicle no Cruz Control no abs no lane departure and more all sensor is not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702150November 30, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
As I was turning right (slowly accelerating from a complete stop) into a shopping center parking lot, I was entering into the lane behind a vehicle that had just passed in front of me (and was headed in the same direction I was going to turn). My 2022 Acura MDX Low Speed Braking Control system engaged for no reason. The breaks slammed hard bringing the car to a hard, sudden stop, and I thought I had been rear-ended by the car behind me. I pressed the gas slowly again and was able to pull into a parking spot and checked my back bumper…PERFECTLY FINE! I googled the issues I experienced and found this is a common problem! This is a dangerous problem! Please hold Acura accountable to fix this issue! For now, I have to remember to turn this Low Speed Braking Control System OFF EVERY TIME I power on my MDX! I am now scared to drive my car!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701938November 28, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
While driving my 2020 Acura MDX with 29,647 miles, all AcuraWatch safety systems suddenly failed at once, including Collision Mitigation Braking System (CMBS), Lane Keeping Assist, Road Departure Mitigation, Adaptive Cruise Control, and Automatic High Beams. Multiple warning messages appeared simultaneously. This disabled forward collision warning, automatic emergency braking, and lane departure/lane keeping functions, creating a serious safety risk. The dealer inspected the vehicle and confirmed an internal failure of the multipurpose front camera/radar unit, and recommended replacement of the entire assembly. The repair estimate is $2,200. The dealer stated the component has failed and cannot be repaired. This issue is widely reported by many Acura owners of similar model years, and appears to be a recurring defect. The failure occurred without any impact, damage, or modification. The vehicle is available for inspection. The symptoms began suddenly and all warnings appeared at the same time. Because this failure disables critical collision-avoidance and lane-keeping systems, it presents a significant risk to the driver and others on the road. I believe this should be investigated as a safety defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701519November 25, 2025
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, STEERING
Upon startup the following warning lights come on and remain active: Brake System Problem, Power Steering Problem, Hill Start Assist Problem, Vehicle Stability Assist (VSA) Problem, Anti-Lock Break System Problem. Additionally, intermittingly a loud grinding noise can be heard from the button of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701103November 23, 2025
FUEL/PROPULSION SYSTEM
When the car comes to a stop, the engine will shut down after idling. This is by design. The problem is that the engine shuts off and does not start up again. This is very dangers when turning across traffic. I took the car in for maintenance and they said this is a known issue but there is no fix. The internet has many complaints and some people are having their starters replaced. This problem has occurred in other model years of this car. Please issue a recall and make Acura accountable for this known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700950November 22, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Cruise control stopped working 5 years ago after ACC LKAS stopped working. I have had the car into multiple Acura certified dealerships attempting to repair and no one has been able to determine the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700964November 22, 2025
POWER TRAIN
While making a left turn into a parking lot my car exhibited a loud bang noise. It felt as if the car had been hit from the rear. While applying the gas the car jerked and popped in the rear. I had the car towed to a dealership where I was informed the transfer case had " Destroyed itself". The gears broke apart internally. I was also informed that the transmission power take off was destroyed.The car only has 87000 miles on it and has been serviced at recommended intervals. The dealership quoted 19000.00 dollars to repair. The car was out of Acura"s powertrain warranty. I had a third party warranty that I used to repair the car. I was 5 hours away from home when this occurred. I was without a car for 4 weeks. I believe that this is a manufacture problem and is dangerous. There were no warning lights before or after the event. The car has been repaired. I have a video of the dealerships diagnosis of the transfer case and transmission failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701011November 22, 2025
POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION
This has happened twice while on a drive, cruising along on a highway and go to pass a car in another lane, transmission down shifts and then lose all power, transmission repair light comes on as well as emission controls, vehicle is still running but no power to the wheels, trying to get back across three sometimes four lanes to get to the shoulder due to the loss of power, this happened once back in the summer and again today about 96k and now 110k, there are a lot of forums talking about it as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700940November 22, 2025
POWER TRAIN, SERVICE BRAKES
When the vehicle decelerates—either from high speed or while already moving slowly—it frequently jerks just before coming to a complete stop. This issue is especially noticeable at very low speeds or during final braking, where the vehicle may lurch forward by a few inches unless the brakes are applied firmly. Despite multiple visits to the dealership, including transmission resets and software updates, the problem persists. The dealer has not provided a resolution or adequate follow-up. This behavior poses a serious safety risk, particularly in high-traffic areas where precise stopping is critical.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700564November 20, 2025
ENGINE
My 2020 model Acura MDX is experiencing unexpected engine shutdowns while braking during motion. The issue has been reported multiple times to the vehicle manufacturer and their authorized dealers; however, their responses have been consistently unhelpful and have not resolved the problem. I currently have an open complaint with American Honda Motor Co., Inc. since December 2023 Case Number: 14329512 Additionally, I have found numerous reports online from other owners of the same model experiencing the same issue, as documented here: 🔗 2020 Acura MDX Engine Complaints – CarComplaints.com This recurring malfunction presents a serious safety risk, especially in moderate traffic conditions, where sudden engine failure during braking could lead to collisions or injuries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700591November 20, 2025
POWER TRAIN
The transmission and transaxle malfunctioned. Evidence was a leak from the transaxle. The dealer confirmed that the vehicle was operating in 2WD mode even though it did not detect any issues from its onboard sensors, and the car thought it was still sending power to all 4 wheels. There were no warning lights that the vehicle was no longer driving in 4wd mode, so the driving dynamics would've been unexpected in conditions that 4wd would normally help, like rain and snow. Unexpectedly experienced tire spin in the rain, for example. The dealer confirmed that both the transmission and transaxle need to be replaced, under the powertrain warranty. The spline between the transaxle and transmission were worn, causing the transaxle to not spin the rear wheels.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700400November 19, 2025
ENGINE
The contact owns a 2016 Acura MDX. The contact stated that while driving approximately 15 MPH, there was an abnormal sound coming from the engine compartment. There were no warning lights available. The vehicle was taken to a dealer, where it was diagnosed with a fractured connecting rod bearing, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700325November 19, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2015 Acura MDX. The contact stated that upon retrieving the Carfax report of the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 105,000, and the mileage on the Carfax report was 215,000 in July 2025. The MVA was contacted and referred the contact to the Police Department, and the contact was referred to the NHTSA Hotline for assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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