Acura MDX Complaints

3,381 consumer complaints on file.

#11707724December 30, 2025
ENGINE
Engine completely seized due to connecting rod bearing failure. This happened while driving, and I was stuck in traffic for almost an hour due to the vehicle being inoperable. vehicle was unable to be put in neutral due to a special tool being needed. Technicians from a third-party shop and Acura dealership stated this part does not break very often. The Vin does not fall in the parameters for the recall. The issue started the day prior with the engine, sounding like it needed a tuneup. After conducting the tuneup, the engine seized 20 miles after. The engine had to be completely replaced at the owners expense. Accurate did cover 50% of the replacement engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707847December 30, 2025
UNKNOWN OR OTHER
The auto start stop function is not working, the car turn-off completely and I have to start the engine by pressing the start button.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707361December 28, 2025
ENGINE
While my teenage son was driving on busy interstate highway the engine began making extremely loud noises and smoking while losing power. Driver was unable to make it to a safe exit and had to pull over with limited shoulder, in a very dangerous spot. All oil leaked out of the engine an onto the roadway, also a hazardous and dangerous situation. Car was towed to Acura dealership and inspected. Catastrophic engine damage - part of the engine rod assembly was launched through the oil pan and lodged in the air conditioning compressor. Vehicle had 87K miles and all service was performed. Complaints that the engine was lagging and making noises at low RPM's had been expressed to Acura for years. I was told that unless a check engine light came on there was no way to know what was wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707405December 28, 2025
FUEL/PROPULSION SYSTEM
Vehicle experiences dangerous throttle delay from a stop. When making left-hand turns across traffic, pressing the accelerator results in no response for 1–2 seconds. Vehicle hesitates while exposed in intersection, creating risk of collision. Issue has been present since low mileage and not resolved by recall repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707264December 27, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Intermitted Flashing Dash Lights, Headlights, and Car Alarms. Steering wheel moving up and down. Looks like the same issue as Service Bulleting 21-055.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707055December 26, 2025
VISIBILITY/WIPER
The windshield washer fluid pump is weak and half the time does not spray when needed and left me on the highway with a dirty smeared windshield nearly making it impossible to see while driving. I understand it’s a known issue and also a new pump and reservoir is on backorder after checking with dealer.. I believe it’s a poor design and a revision should be considered as this is a safety hazard. Thank you !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705877December 18, 2025
SEATS
The rear seats for my 2020 MDX are making a loud squeaky noise. The car has all of 47,000 miles and this should not be happening. American Honda wants $4,467 to replace the rear seat that is in a newer car from 2020. I’ve already had to spend over $2,000 last year to replace the drivers seat motor. I’d like to know if this problem is prevalent in the 2020 MDX with other owners? I’d appreciate your insight. Thank you. [XXX] cell [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705846December 18, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I was at a red light. My auto idle kicked in. I went to turn it off and Either simultaneously or right before I hit the idle off button my car stalled. It took several attempts to turn back on and a bunch of codes threw. I almost got rear ended. This is a known problem. Ive contacted acura / honda via email as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705528December 17, 2025
ENGINE
My 2017 Acura MDX has an engine failure due to connecting rod bearing seizure in the 3.5L V6 engine. Recall 23V-751 covered model year 2016-2020 Acura MDX vehicles and mine is a 2017. But, my VIN is not in Honda's recall range. The ODI had apparently received 414 reports of connecting rod bearing failures in the 3.5L V6 engine that are outside of 23V-751. There is now an ODI Resume with number PE25008. See the two linked PDF documents below. [XXX] [XXX] The Acura dealer said that this is definitely the same problem they have seen on vehicles under the recall range. In their computer system where it says "Cause" they wrote "Cylinder 6 spun causing the knocking noise. excessive material in oil pan. if under the rod recall, it would need a long block." I have a screenshot of this if you would like it. My service representative at the dealership texted me the following "The engineer from Acura was here today and our District Manager - the engineer said they will not be expanding the recall on the Acura side. Just thought I'd let you know." I have this text message if you would like a screenshot of it. So, it sounds like Acura will not voluntarily expand the recall. This is going to cost me about $12K to fix. Is the NHTSA ODI investigation still ongoing? When will I know if the VIN range will be expanded as I would like to get reimbursed by Acura for these repairs. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705732December 17, 2025
STEERING
my daughter drove the vehicle for an appointment. Parked it went in and upon return, started it but could not turn the steering wheel. It was nearly impossible to turn the wheel. When turned with force, it would vibrate. Message popped up stating "Power Steering System (EPS) Problem". I had it towed to my mechanic who identified the problem but wasn't able to obtain the parts due to non-availability. I had the vehicle towed to the dealership (McGrath Acura of Libertyville) where it still remains. It has been there for about two weeks as of Dec. 17, 2025 and still not updates on when the issue would be fixed. I made a phone call complaint to Honda of America three days ago. They left a message today asking me to call back stating a recall (I don't find any EPS recalls while I've found others who have had the same issue. The dealer did quote me a cost of $1247.25 to fix the problem the day after I dropped it with them. Since then absolutely no response. I called Honda of America to follow up on their call but was not able to talk to the person as it went to their voicemail. I left a message and will follow up again tomorrow. I am the original owner of the vehicle and the vehicle has always been serviced on time based on the manufacturer's recommendations with the dealer and an independent mechanic. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705403December 16, 2025
POWER TRAIN
This submission supplements my existing NHTSA complaint regarding Recall 17-010 and the 9-speed automatic transmission ATF warmer defect. My vehicle received Recall / Product Update 17-010 service on March 10, 2017, at which time the transmission was replaced. The final redesigned ATF warmer did not exist at that time. The ATF warmer installed with the replacement transmission was an earlier design. The vehicle returned for a second Recall 17-010 service visit on December 9, 2017. The service record from that visit explicitly states that the ATF warmer was not replaced, noting that it had been replaced during the prior visit. As a result, the recall was initiated but not completed with the final redesigned ATF warmer. Acura later issued TSB B17-026, extending warranty coverage to 10 years from original in-service date with unlimited mileage, because damage from ATF/coolant contamination may occur years after initial exposure, even if fluids later appear normal. In 2025, the vehicle developed transmission noise. An independent transmission specialist advised that the vehicle exhibits bearing failure, with the extent of damage unknown until teardown. Bearing failure is a known delayed consequence of ATF/coolant contamination associated with the ATF warmer defect. The vehicle was delivered to an authorized Acura dealership for evaluation under the warranty extension. However, the dealership has refused to perform the warranty inspection unless payment is made, and has stated that the vehicle is outside the warranty period, despite the warranty extension remaining in effect through January 2026. This supplement is submitted to document that: •Recall 17-010 was started but not completed with the final redesigned ATF warmer; •The final corrective part was never installed on this vehicle; and •Corrective action and inspection related to this incomplete recall and warranty extension are currently being denied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705456December 16, 2025
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
Got multiple warnings, systems don't work: Collision Mitigation System, Adaptive Cruise Control, Lane Keeping Asist, Road Departure Mitigation System. All those additional systems designed for safety are no longer working. The front camera failed, as confirmed by the dealer. Part is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705339December 16, 2025
BACK OVER PREVENTION: WARNINGS
I am a three-time Acura owner currently leasing a 2025 Acura MDX through Honda/Acura. On or about 12/02/2025, at approximately 16,297 miles, a front parking sensor fell out of the front bumper while I was driving. I am concerned that this reduces the reliability of the front parking/safety system and could put safety at risk if a driver relies on the sensors to detect obstacles at low speeds (parking, maneuvering, etc.) while the hardware is no longer properly secured. There was no crash or injury in this incident, but the failure affected a safety-related system on a low-mileage vehicle. Before I noticed the sensor was missing, the front alert on the dashboard began going off repeatedly while I was driving, even though there was nothing in front of the vehicle. That was the first indication that something was wrong with the system. Only after I parked and inspected the front of the vehicle did I see that the front parking sensor had come out of the bumper, which confirmed the source of the problem. The problem was inspected and confirmed by an authorized Acura dealer, who diagnosed broken internal mounting clips on the front sensor. The dealer and manufacturer attributed the failure to “outside influence” (implying that I must have hit something), but no impact damage or other physical evidence was found on the front of the vehicle. The front remains normal and pristine with no dents, cracks, gouges, chips, or distortion of the bumper, paint, grille, or sensor area. I am concerned that a likely part or installation failure on a low-mileage vehicle is being dismissed as “outside influence” based purely on assumption rather than documented physical evidence. In effect, an unproven assumption is being treated as fact, which could allow similar front sensor or mounting failures on other vehicles to be written off as external damage instead of being investigated as a potential durability or design issue with the front sensor mounting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705169December 15, 2025
ENGINE, ELECTRICAL SYSTEM
This has happend twice in the past 2 months, I came to a red light and the auto stop/start engaged automatically. When the light turned green and the vehicle was supposed to engage it turned off completely, all lights on the dash came on and it and wouldn't restart. Had to open the drivers side door and try to restart the vehicle, it restarted after a few tries. Very dangerous intersection I was stuck in. I have informed Acura of both occasions, they tested the battery cells and confirmed the battery was okay, was told this is a "known" issue with no resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704874December 13, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Blind spot warning, forward collision warning, lane departure warning, lane keep assistance, and high beam lights keep flashing on dash giving a code of: U3000-49. The dealership quoted me $2000 to fix a faulty front facing camera. Research shows this is happening to thousands of people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704408December 11, 2025
ENGINE
I purchased a 2016 Acura MDX during the summer of 2025. I am the second owner. In November 2025, the engine starting experiencing engine knock later to be confirmed as rod bearing knock. This vehicle if a 2016 MDX and the manufacturing date is October 2015. There is a rod bearing recall for 2016 MDX's however, my VIN is not included in this recall which is ludicrous as it is experiencing the same issues as the recall with only 80,000 miles on the engine. I urge you to widen the recall to include 2015 MDX vehicles as there is no way this Acura MDX should be experiencing rod bearing issues on a well taken care of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704183December 10, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
I drove my car in the morning and parked it in the lot for about an hour. After I came back and started my car, the following multiple safety systems displayed on my dashboard at the same time: - Lane Keeping Assist Problem - Collision Mitigation System Problem - Road Departure Mitigation System Problem - Auto High Beam Problem - Adaptive Cruise Control Problem When I took it to the dealership on the same day to diagnose this, they came back and said it was an internal failure with the camera and quoted me around $2200 to replace and recalibrate the camera. These lights just came on out of nowhere, I had no repairs or modifications with my windshield and there were no accidents of any sort. This appears to be a widespread problem among 2020 Acura MDX vehicles with similar camera modules. A malfunctioning front camera can prevent the vehicle from automatically braking or maintaining lanes, hence increasing the risk of collision. I am requesting that NHTSA investigate the front multi-purpose camera system on the 2020 Acura MDX for potential defect and safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703507December 7, 2025
VEHICLE SPEED CONTROL
When trying to accelerate from a stop the car has a noticeable lag in throttle response. 2+ seconds. This does not always happen but is intermittent. Much more often when the engine is colder. This makes a left turn in front of traffic or any move where you need to merge with traffic go from safe to dangerous, this also confuses other drivers as they wonder why you are not moving. Someone who was unfamiliar with my car ended up in the middle of an intersection blocking because they didn’t accelerate. Looking into the problem it seems to be reported quite often and is “normal”. Honda does not see this as a problem and anyone who has “fixed” the problem has used aftermarket parts. The car does not have auto engine stop/start so the car is always running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703306December 5, 2025
POWER TRAIN
This vehicle is affected by Acura’s 9-speed transmission warmer defect covered under: • TSB B17-009 – Product Update: Transmission Warmer • TSB B17-010 – Product Update / Warmer Replacement • TSB B17-026 – Warranty Extension: 10 years from in-service date, unlimited mileage These bulletins address failures of the transmission warmer that allow coolant and ATF to mix, causing internal transmission damage. My MDX was used by Acura in early 2016–2017 as an engineering/diagnostic vehicle when this defect was being investigated. Repair history: • March 2017 – Transmission replaced, but the updated warmer (released later in 2017) was not installed. • December 2017 – Acura performed a coolant/ATF line flush due to contamination, confirming fluid mixing from the warmer failure. Current issue: My transmission is again showing symptoms consistent with damage caused by the same warmer defect. Despite the active 10-year/unlimited-mileage warranty extension, the dealership refuses to perform the required warranty inspection unless I first pay a $138 diagnostic fee. Under the Magnuson–Moss Warranty Act, a dealer may not charge for diagnosing a defect that may be covered under a warranty or recall. Acura Corporate says the dealer “is allowed to refuse,” and the dealer says they need Acura authorization. As a result, no inspection has been performed. The vehicle has been sitting at the dealership since October 1 with no diagnostic work completed. Concerns: • Failure to perform a safety-related warranty inspection • Failure to complete the product-update remedy • Charging for a warranty-covered diagnosis • Leaving a known defect unaddressed I request NHTSA review this matter, as it involves an active safety-related defect with a warranty extension where both the manufacturer and dealer refuse to complete the required inspection and repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703162December 5, 2025
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
i purchased the vehicle March of 2025. Since I have been to the dealership on multiple occasions. I was there less than a week after purchase because there was a noise coming from the front tire the dealership balanced the tire. The noise was still there so i returned and the next time they replaced the front wheel bearings. I still have issues with the steering wheel shaking so they replaced all 4 tires. The problem still persists but they don’t know why. the car feels unsafe to drive especially on the highway and in rain. i have had the recall for the brake pin assembly addressed and fixed. I also have issues with the audio shutting off or not responding the dealer did a hard reset and an update to the software that has not resolved the issue. The car would turn off at random times and struggle to turn back on when the idle shut off was activated. the dealer replaced the starter. i have had issues with the car randomly braking when there is nothing in front of me and other safety features either not working at all or working when not needed. dealer advised it was a faulty battery and replaced it. I currently am still having shaking with loud noises especially at higher speed. The engine is very hesitant when accelerating and i struggle to merge onto the highway. It is also extremely jerky at lower gears and its most noticeable in stop go traffic. The brakes are squealing already and the mileage is low. I also sometimes need to press the brakes hard to even stop. The screen often goes black or will not connect to anything and i am unable to see directions or hear music. i feel extremely unsafe in this car and have anxiety every time i need to have anyone in the car with me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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