Acura MDX Complaints

3,381 consumer complaints on file.

#10494509January 23, 2013
ELECTRICAL SYSTEM
I HAD A HARROWING DRIVING EXPERIENCE ON 01/19/13; COULD HAVE GOT INTO AN ACCIDENT IF IT WAS NOT DUE TO ALERTNESS OF THE DRIVER BEHIND ME. I HAD SERVICED MY MDX PREVIOUS DAY, IT INCLUDED REPLACING THE BATTERY. THE TECHNICIAN DID A SLOPPY JOB IN CONNECTING THE CABLE RESULTING IN THE CABLE COMING OFF THE BATTERY WHILE DRIVING IN TRAFFIC. THE CAR CAME TO A COMPLETE STOP SUDDENLY AND I WAS LOCKED INSIDE. I WAS NOT ABLE TO OPEN ANY DOOR OR ROLL DOWN WINDOWS BY USING THE MANUAL KNOB. I WAS HOLED UP IN THE CAR UNTIL A TOW TRUCK CAME AND CONNECTED THE CABLE. IT IS A DESIGN FLAW IF THE PASSENGER CANNOT OPEN THE DOORS USING MANUAL CONTROLS IRRESPECTIVE OF THE CAR HAVING NO POWER. I CONTACTED THE DEALERSHIP AS WELL AS MANUFACTURER; THEY SAID THEY COULDN'T REPLICATE THE PROBLEM. THIS SHOULD NOT HAPPEN TO ANYONE ELSE AND NEEDS TO BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493723January 22, 2013
POWER TRAIN
TRANSMISSION FAILED SUDDENLY ON HIGHWAY TRAVELING AT 65 MPH. THERE WAS NO INDICATION OF A TRANSMISSION PROBLEM PRIOR TO THIS INCIDENT. THIS TRANSMISSION ISSUE SEEMS TO BE A WELL KNOWN PROBLEM WITH THIS VEHICLE, WHY AREN'T YOU HELPING US? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492378January 13, 2013
STRUCTURE:BODY
AT HIGHER SPEEDS THE HOOD FLUTTERS UP AND DOWN, EVEN THOUGH THE HOOD IS LATCHED DOWN. THE DEALER SAID IT WAS COMMON AND WANTED TO CHARGE ME TO FIX IT... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492270January 11, 2013
POWER TRAIN
AUTOMATIC TRANSMISSION FAILED ON THE DRIVE BACK TO LOS ANGELES FROM LAS VEGAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492304January 11, 2013
SUSPENSION
THERE IS A RATTLE FROM RIGHT UNDER SIDE OF THE VEHICLE AND THE LOCAL DEALER DIAGNOSED IT AS DEFECTIVE FRONT STRUT (DAMPER) AND RECOMMENDED REPLACEMENT AT A COST OF $1300 PER STRUT SINCE THE WARRANTY EXPIRED. THE DEFECTIVE STRUT SHOULD BE REPAIRED BY ACURA AT NO OR MINIMAL COST TO THE CONSUMER BEFORE AN INCIDENT OCCURS DUE TO DEFECTIVE FRONT STRUTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492063January 9, 2013
POWER TRAIN
THERE IS A GRINDING NOISE WHEN TRAVELING 35-45 MPH. THE DEALERSHIP SAYS THE TORQUE CONVERTER NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491523January 5, 2013
POWER TRAIN
THE ACURA MDX THAT WE (MYSELF AND MY WIFE) OWN BEGAN TO SHOW PRONOUNCED TRANSMISSION PROBLEMS DURING OCTOBER, 2012. WE PURCHASED THE VEHICLE ONLY ONE MONTH PRIOR. INITIALLY, AFTER INSPECTION BY THE DEALER, WE WERE TOLD THAT THE ISSUES WE WERE HAVING WITH ACCELERATION AND DOWNSHIFTING RELATED TO CLOGGED FUEL INJECTORS, BUT THE PROBLEM DID NOT DIMINISH ONCE THEY WERE CLEANED. THE VEHICLE WOULD "REV" AT HIGH RPM'S DURING ACCELERATION AND WOULD "BANG" AND JOLT WHEN THE VEHICLE DOWNSHIFTED. WE HAD A THOROUGH TRANSMISSION INSPECTION AND LEARNED THAT THE VEHICLE'S TRANSMISSION WAS FAILING. IT HAD A LIMITED WARRANTY WHICH ALLOWED FOR A USED REPLACEMENT TRANSMISSION, WHICH WAS INSTALLED BY AAMCO IN WARWICK, RI. OUR OUT OF POCKET COST WAS STILL APPROXIMATELY $600.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490506December 30, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, EQUIPMENT:MECHANICAL, EQUIPMENT:ELECTRICAL
VEHICLE WAS PARKED IN RESIDENTIAL DRIVEWAY. DRIVER REMOVED KEY, EXITED VEHICLE AND REMOTELY APPLIED THE DOOR LOCKS. VEHICLE IMMEDIATELY BEGAN COASTING DOWN AND ULTIMATELY OFF THE DRIVEWAY, DOWN A STEEP GRADE INTO THE YARD UNTIL IT STRUCK A TREE APPROXIMATELY 50 FEET AWAY. RESULTING SIGNIFICANT DAMAGE TO FRONT OF VEHICLE WAS APPRAISED AT $5900. CAR COULD NOT BE REMOVED FROM ITS RESTING PLACE AGAINST TREE EXCEPT BY TOW TRUCK. TOW DRIVER INDICATED THAT VEHICLE WAS STILL IN DRIVE, NOT PARK WHEN HE EXTRACTED IT FROM CRASH POSITION. TOW DRIVER AND REPAIR FACILITY INDICATED THAT IT SHOULD NOT HAVE BEEN POSSIBLE TO REMOVE KEY FROM IGNITION WITHOUT VEHICLE BEING IN PARK, YET THAT WAS THE SPECIFIC CAUSE OF THE CRASH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10490446December 29, 2012
AIR BAGS
MY DAUGHTER WAS LIVING IN MICHIGAN AND THE SRS LIGHT CAME ON AND SHE DID NOT KNOW WHAT TO MAKE OF IT AND THERE WAS NO ACURA DEALERSHIP AROUND WHERE SHE LIVED. SHE CONTINUED TO DRIVE THE CAR AND THEN MOVED BACK TO CA. I SAW THAT IT WAS ON SO I CONTACTED AN ACURA DEALERSHIP AND THEY INFORMED ME THAT IT HAD BEEN UNDER AN EXTENDED BUT WE WERE NOW PAST THE 150K LIMIT. I TOLD THEM THAT IT CAME ON BEFORE THAT BUT THEY WOULD NOT HELP. THEY TOLD ME TO REPLACE THE PASSENGER SEAT SENSOR BOX AND IT WOULD FIX THE PROBLEM. I HAD IT REPLACED AND IT AGAIN SHOWS THE SRS LIGHT ON. THE AIRBAGS WILL NOT DEPLOY WITH THE SRS LIGHT ON. THIS SHOULD OF BEEN A FACTORY RECALL RATHER THEN AN EXTENDED WARRANTY THAT WE DID NOT KNOW ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490208December 27, 2012
SERVICE BRAKES
I WAS DRIVING AND PRIOR TO HITTING MY BRAKES, SEVERAL ALERT MESSAGES POPPED UP AND A VOICE STARTED READING THEM OUT. THE MESSAGES ARE STILL SAVED ON THE ACURA'S COMPUTER, BUT SINCE THE CAR IS IN THE SHOP RIGHT NOW, I DON'T HAVE ACCESS TO RECALL THEM EXACTLY. THE ONLY ONE I REMEMBER SAID THAT THE VEHICLE STABILITY ASSIST AND TCS MAY NOT OPERATE AND IT TRIED TO DIRECT ME TO FIND THE NEAREST ACURA DEALERSHIP. THERE WAS ALSO A MESSAGE ABOUT ABS. WHEN I PRESSED THE BRAKES, THERE WAS MINIMAL RESISTANCE, AND THE CAR DIDN'T STOP WHATSOEVER. IT DIDN'T SKID OR SLIDE, THERE WAS NO BRAKE PRESSURE AT ALL. I HAD A FEW SECONDS TO DECIDE IF I WANTED TO: PULL INTO A DITCH AND PROBABLY FLIP THE SUV, PULL INTO ONCOMING TRAFFIC, OR HIT THE CAR IN FRONT OF ME THAT WAS STOPPED AT A RED LIGHT. I ENDED UP CHOOSING THE LATTER AND HITTING THE CAR, AFTER MY CAR DIDN'T DECELERATE OR BRAKE WHATSOEVER. THE ALERT MESSAGES REMAINED ACCESSIBLE ON THE COMPUTER OF THE CAR AFTER THE ACCIDENT AND I CAN RETRIEVE THEM AFTER THE CAR IS REPAIRED. THERE WAS SIGNIFICANT DAMAGE TO THE FRONT OF THE SUV, BUT I AM OBVIOUSLY MOST CONCERNED ABOUT THE SAFETY OF THE CAR BEING THAT THE BRAKES WERE NOT FUNCTIONAL DURING TO THE ACCIDENT WHATSOEVER. THE BRAKES WERE FUNCTIONAL AFTER THE ACCIDENT AND THE CAR HAD BEEN RESTARTED, SO THE PROBLEM IS CONCERNING FOR SURE, BUT INTERMITTENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10489318December 19, 2012
POWER TRAIN
ON THIS DATE I COULD NOT HEAR AN APPROACHING EMERGENCY VEHICLE DUE TO A SHUDDER VIBRATION NOISE FROM MY POWER TRAIN AUTO TRANSMISSION. THE EMERGENCY VEHICLE ALMOST CRASHED INTO MY VEHICLE AND IN SO DOING CAUSING A POTENTIALLY VERY SERIOUS TRAFFIC ACCIDENT. THE SHUTTER NOISE WAS THE RESULT OF A LONG STANDING MDX MECHANICAL PROBLEM WITH THE TRANSMISSION ( PERHAPS TORQUE CONVERTER). I HAVE ATTEMPTED TO SURVIVE THE CAUSE OF A RECURRING MECHANICAL PROBLEM BY VERY FREQUENT TRAN FLUID CHANGES OVER THE YEARS BUT THE PROBLEM HAS KEPT OCCURRING SINCE 40000 MILES IN YEAR 2007. I REMAIN VERY AFRAID THAT THE TRANSMISSION WILL FAIL OR HINDER ME AGAIN CAUSING A MORE CRITICAL PROBLEM THE NEXT TIME. LAW ENFORCEMENT OFFICIALS CONSIDERED THE NOISE AND SHUTTER AS A ACURA PRODUCT DEFECT. I RESPECTFULLY SEEK GOODWILL CONSIDERATION AND REPAIR OF MY TRANSMISSION MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488979December 17, 2012
POWER TRAIN
CAR BEGAN TO SHUDDER AT 40 MPH, THEN GOES AWAY. RECURRING MORE FREQUENTLY NOW. TOOK TO DEALER. CAR WOULD NOT SHUDDER WHEN HE DID TEST DRIVE. SAID NOTHING SEEMS TO BE WRONG. BEGAN RESEARCHING ON MY OWN AND THERE ARE NUMEROUS COMPLAINTS ABOUT THIS PROBLEM. TORQUE CONVERTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488685December 13, 2012
POWER TRAIN, ELECTRICAL SYSTEM
THERE IS A MALFUNCTION OF THE IGNITION INTERLOCK FEATURE. THE KEY CAN BE REMOVED WHILE THE TRANSMISSION IS IN NEUTRAL OR DRIVE. THE VEHICLE IS AT RISK OF ROLLING AWAY WHILE UNATTENDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487528December 6, 2012
ENGINE
TL* THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTO REPAIR SHOP BUT WAS NOT DIAGNOSED FOR THE FAILURE, OR REPAIRED. THE CONTACT WAS NOT AWARE OF WHAT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486696December 1, 2012
POWER TRAIN
VEHICLE DEVELOPS VIBRATION AND SHUTTER IN TRANSMISSION/DRIVETRAIN AT APPROXIMATELY 30MPH ALONG WITH FLUCTUATIONS IN RPMS. ALSO, TORQUE CONVERTER FEELS SEMI-LOCKED AT IDLE WHEN IN DRIVE SHORTLY AFTER STARTING CAUSING ROUGH IDLE AND STALLS, AND HESITATION UPON INITIAL ACCELERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486462November 29, 2012
FUEL/PROPULSION SYSTEM
THROUGH OUT THIS YEAR I HAVE ATTEMPTED TO FILL MY GAS TANK SEVERAL TIMES AND THE HOSE KEEPS TRIPPING OFF AFTER A COUPLE SECONDS. I CAN'T PUT MORE THAN TWO OR THREE GALLONS IN MY CAR AND IT TAKES FOREVER TO DO THAT. GAS RUNS OUT OF THE TANK ON TO THE SIDE OF THE CAR AND THE TIRES. THIS PAST SUMMER I HAD THE ACURA DEALER REPAIR THE PROBLEM. THEY COULD NOT DETERMINE A SOLUTION. I PAID ABOUT $150.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485959November 25, 2012
FUEL/PROPULSION SYSTEM
WHEN EVER WE TRY TO FILL OUR CAR WE GET ABOUT 1/2 OF A GALLON OF GAS AND THE GAS PUMP STOPS AND GAS GOES DOWN THE SIDE OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485968November 25, 2012
FUEL/PROPULSION SYSTEM, POWER TRAIN
MY CAR MAKES A GRINDING NOISE AND VIBRATES WHEN I AM ACCELERATING AND HIT 30-35 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485847November 23, 2012
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
I AM WRITING WITH RESPECT TO A DEFECT IN A 2010 ACURA MDX (VEHICLE ID #: [XXX]) THAT I PREVIOUSLY LEASED. ON AUGUST 27, 2012, MY WIFE WAS DRIVING SAID VEHICLE ON THE MERRITT PARKWAY IN CT. THE ELECTRICAL SYSTEM AND ENGINE OF THE VEHICLE COMPLETELY SHUT DOWN WHILE THE CAR WAS IN MOTION AND MY WIFE LOST CONTROL OF THE CAR AND COULD NOT BRING THE CAR TO A STOP AND EVENTUALLY THE CAR ROLLED TO A STOP. MY WIFE WAS TERRIFIED BY THE INCIDENT AND CALLED 9-1-1. AFTER WAITING A WHILE, THE CAR WAS ABLE TO BE RESTARTED AND WE BROUGHT IT TO THE DEALER WHERE WE HAD LEASED THE AUTOMOBILE. THE DEALER RAN A SERIES OF TESTS BUT COULD NOT IDENTIFY A REASON FOR WHAT HAPPENED, AND DROVE THE CAR FOR SEVERAL MINUTES, BUT TOLD US THEY COULD NOT REPLICATE THE PROBLEM. WE WERE, OF COURSE, NO LONGER COMFORTABLE DRIVING THE VEHICLE AND IMMEDIATELY TERMINATED THE LEASE. I SUBSEQUENTLY HAD A SERIES OF COMMUNICATIONS WITH ACURA CLIENT RELATIONS AT 1919 TORRANCE BLVD. M/S 500-2N7E, TORRANCE, CA 90501-2746 (800-382-2238) DURING WHICH I ULTIMATELY LEARNED THAT THERE WERE ADDITIONAL TESTS THAT ACURA COULD HAVE PERFORMED TO DETERMINE THE CAUSE OF THE PROBLEM. I INQUIRED AS TO WHAT THOSE TESTS WERE, WHETHER THOSE TESTS WERE PERFORMED ON THE CAR AND, IF SO, WHAT THE TEST RESULTS SHOWED, AND IF THE CAR WAS ULTIMATELY REPAIRED. HOWEVER, I DID NOT RECEIVE ANY RESPONSE FROM ACURA. ACCORDINGLY, I AM WRITING TO ADVISE THE NHTSA OF THE ABOVE, AND TO SEEK THE ASSISTANCE OF THE NHTSA IN OBTAINING ANSWERS TO THE QUESTIONS THAT I HAVE ASKED ACURA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484724November 14, 2012
POWER TRAIN, ELECTRICAL SYSTEM
RANDOM NAV RESET FOLLOWED BY NON-ACCELERATION UNTIL RPMS REACH OVER 3000. THIS HAS HAPPENED MULTIPLE TIMES SINCE PURCHASING THIS VEHICLE IN JULY 2012. NAVIGATION/RADIO SYSTEM RESETS. SOON FOLLOWED BY PROBLEM OF NON-ACCELERATION. EX: FOLLOWING RESET, STOP AT TRAFFIC LIGHT, STOP SIGN, ETC. LIGHT TURNS GREEN. CAR FEELS AS THOUGH IT IS STUCK IN 1ST GEAR. WILL NOT ACCELERATE OVER 1000 RPMS. EXTREMELY SLOW MOVEMENT THRU INTERSECTION THEN CAR SLAMS INTO GEAR AND RPMS TOP 3000. AFTER ROUGH SHIFT CAR PERFORMANCE IS MOSTLY NORMAL, SOMETIMES HARD SHIFTING. NEXT RED LIGHT REPEAT PERFORMANCE. IF PUT INTO PARK AND THEN BACK TO DRIVE TRANSMISSION SEEMS TO "RESET" AND MAY OR MAY NOT REPEAT ABOVE ACTION. IF CAR IS TURNED OFF AND LEFT TO SIT FOR A SHORT TIME IT USUALLY DOES NOT REPEAT BUT FOR HOW LONG IS ANYONE'S GUESS. LATELY NAV RESET HAPPENS SO OFTEN I LOSE COUNT, I JUST WAIT FOR THE CAR TO SHIFT INTO WHAT FEELS LIKE FIRST GEAR. DEALERSHIP HAS NOT BEEN ABLE TO RECREATE THIS ISSUE. NO COMPUTER CODES SHOW UP IN SYSTEM. MULTIPLE COMPLAINTS TO DEALER BUT THEY CLAIM TO HAVE NO RECORD AND TO HAVE NEVER HEARD OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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