Acura MDX Complaints

3,381 consumer complaints on file.

#10503922March 21, 2013
ELECTRICAL SYSTEM, POWER TRAIN
DRIVING BACK HOME FROM LAS VEGAS, NV ABOUT 150 MILES AWAY (UTAH) THE A/T LIGHT CAME ON. LOOKED IT UP ONLINE IT STATED AUTO/TRANSMISSION OIL TEMP IS HIGH.DECIDED TO PULL OVER AND LET IT COOL DOWN AT THE NEAREST GAS STATION. DECIDED IT WAS OK SINCE THE TEMP IN UTAH WENT DOWN THIS WAS AROUND 2 PM. ABOUT 10 MIN LATER WHEN WE GOT BACK ONTO HIGHWAY THE A/T LIGHT CAME ON AGAIN. THEN THE CAR STARTED TO SMOKE FROM THE ENGINE BAY. WE PULLED OVER TOOK A LOOK AT IT REALIZED NO PUNCTURE TO THE LINES AND FIGURED THE PRESSURE BUILD UP FROM TRANNY SPAT OUT FROM WHERE YOU USUALLY POUR FLUIDS IN. WE TRIED GETTING OFF HWY FOR SAFETY AND ENDED UP MIDDLE ON NO WHERE. THEN WE WAITED TIL 5 PM AND AS THE WEATHER COOLED DOWN WE STARTED THE DRIVE AGAIN. THE ENGINE WAS FINE THE TRANSMISSION WOULDN'T LET ME PUSH IT PASS 3 1/2 RPM SO WE DROVE ABOUT 50-70 MPH. WE REACHED COLORADO THEN SPENT THE NIGHT. THE NEXT DAY IT STARTED TO SNOW, THE TRANSMISSION DECIDED TO STOP RESPONDING IT WILL GO INTO GEARS BUT IT WILL STALL AND GO BUT IT WOULDN'T LET ME GO PAST 2 RPM. CHECK ENGINE LIGHT CAME ON THEN WE DECIDED TO TAKE THE CAR TO AUTOZONE. THE O2 TEST STATED: LOW TRANNY OIL, TORQUE CONTROL SOLENOID SENSOR, AND ELECTRICAL SENSOR. THEN WE HAD THE CAR TOW TO NEARBY TRANSMISSION SHOP THEY RAN SOME DIAGNOSTICS AND SAID THE GEARS ARE SLIPPING AND THE WHOLE TRANSMISSION NEEDS TO BE REBUILT. TOTAL COST IN REBUILT 4100.00 OUT THE DOOR. CAR IN ON 3/4/13 CAR WAS DONE ON 3/19/13. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504004March 20, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
2003 ACURA MDX. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE WHILE DRIVING. *SMD THE CONSUMER STATED WHILE DRIVING 75 MPH ON THE HIGHWAY, THE VEHICLE SUDDENLY WENT INTO NEUTRAL. THE CONSUMER STATED HE/SHE TRIED EVERY GEAR, BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE HE/SHE WAS INFORMED THE TRANSMISSION HAD INDEED FAILED. THE SECOND INCIDENT OCCURRED TWO YEARS LATER, WHEN ALL OF A SUDDEN, THE CONSUMER HEARD A NOISE COMING FROM THE VEHICLE. THE NEXT DAY WHILE ON THE WAY TO THE DEALER, THE VEHICLE WENT INTO NEUTRAL AGAIN AND THE CONSUMER HAD TO PULL OVER. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THEY REPLACED THE TRANSMISSION, TORQUE CONVERTER, TIMING BELT, WATER PUMP AND ENGINE VALVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503611March 19, 2013
STEERING, STRUCTURE:BODY
I WAS DRIVING ON A LOCAL SIDE STREET AT ABOUT 15 MPH WHEN I HEARD A SNAP AND SUDDENLY MY CAR SWERVED INTO A PARKED CAR CAUSING MINOR DAMAGE TO THE PASSENGER SIDE FRONT FENDER OF MY CAR AND THE DRIVER SIDE REAR FENDER OF THE PARKED CAR. I HAD A WITNESS, A BYSTANDER, WHO ALSO SAID HE HEARD A SNAP BEFORE MY CAR SWERVED. MY CAR WAS TOWED TO AN ACURA DEALERSHIP WHERE I WAS LATER INFORMED THAT THE CAR HAD A BROKEN TIE ROD. I DID NOT HIT ANY POT HOLES. THE ROADS WERE CLEAR AND MY CAR HAS NEVER BEEN TOWED BEFORE. IT IS 6 MONTHS OLD WITH 6000 MILES. I CAN PROVIDE PICTURES OF THE DAMAGE.THERE IS NO OTHER DAMAGE TO THE UNDER CARRIAGE EXCEPT A SCRAPE WHERE THE TIE ROD SNAPPED. THERE IS NO BENT WHEEL EITHER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10503411March 18, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ROLLED AWAY INTO A NEARBY LAWN AND CAME TO A STOP. THERE WAS NO PROPERTY DAMAGE OR INJURIES. THE CONTACT WAS A CERTIFIED MECHANIC, WHO REPLACED THE GEAR SHIFT CABLE HIMSELF, WHICH CORRECTED THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503427March 18, 2013
POWER TRAIN
MY CAR MAKES A GRINDING NOISE WHILE ACCELERATING AT AROUND 30 - 40 MPH. I SHOWED TO THE ACURA DEALER AND THEY SAID THAT THIS IS DUE TO A BAD TORQUE CONVERTER. THEY ALSO SAID THAT THIS HAS TO REPAIRED WITH MY ON MY EXPENSE AS I AM OUT OF WARRANTY. I NOTICED THAT THIS IS A COMMON ISSUE WITH MOST OF THE MDXS AND VARIOUS ONLINE FORUMS HAVE MENTIONED THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503158March 15, 2013
ENGINE, POWER TRAIN
TORQUE CONVERTER SHUDDER OR VIBRATION BETWEEN 35 AND 40 MPH. ****ALSO TRANSMISSION SLIPPED WHILE DRIVING ON THE HIGHWAY. THE SUV ACTED AS IF IT WAS IN NEUTRAL AND WOULDN'T MOVE EVEN THOUGH I WAS PUSHING THE GAS AND THE RPMS WENT UP. I WAS ALMOST REAR-ENDED BY THE DRIVER BEHIND ME BUT HE WAS ABLE TO QUICKLY SWITCH INTO ANOTHER LANE, THEN MIRACULOUSLY MY SUV STARTED TO GO AGAIN. IT ALSO HAPPENED AGAIN IN THE MIDDLE OF AN INTERSECTION WHILE I WAS DRIVING. LUCKILY THE ONCOMING TRAFFIC WAS FAR ENOUGH AWAY AND THE TRANSMISSION PICKED BACK UP IN TIME AND I WAS ABLE TO GET OUT OF THE WAY. I HAD MY CHILDREN IN THE SUV, A 6 MONTH OLD BABY GIRL AND A 6 YR OLD BOY. ITS A SEVEN PASSENGER VEHICLE SO IT SHOULD BE EXPECTED THAT CHILDREN MAY BE IN THE SUV. I DON'T THINK HONDA/ACURA SHOULD WAIT UNTIL SOMEONE IS KILLED OR SERIOUSLY INJURED TO ISSUE A RECALL. ITS NOT EVEN JUST ABOUT THE COST OF REPAIRS, WHAT ABOUT THE VALUE OF PEOPLE'S LIVES? DOES IT NEED TO BE ON THE NEWS FIRST FOR A CHANGE TO OCCUR? OWNERS OF THE 2003 ACURA MDX NEED TO KNOW THAT THERE IS A POTENTIALLY DEADLY SAFETY DEFECT WITH THIS VEHICLE AND REPAIRS NEED TO BE MADE ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501173March 4, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT STATED THAT WHILE PARKING HER VEHICLE, SHE HEARD A LOUD POPPING NOISE AND THE VEHICLE ERRONEOUSLY ACCELERATED CAUSING HER TO CRASH INTO A BUILDING. THE CONTACT RECEIVED MINOR ABRASIONS. THE POLICE WERE CONTACTED AND A REPORT WAS AVAILABLE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE FAILURE OCCURRED DUE TO HER POSSIBLY DEPRESSING ON THE ACCELERATOR VERSUS THE BRAKES. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000. THE VIN WAS UNAVAILABLE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10500654February 27, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE MADE A SHUTTERING VIBRATION NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TORQUE CONVERTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500178February 26, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE TRANSMISSION FAILED TO RESPOND. A FEW MOMENTS LATER, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE ENGINE WOULD EMIT A CLICKING SOUND WHEN IN OPERATION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 14,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499976February 25, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE GEARS SEIZED UNEXPECTEDLY FOR A BRIEF MOMENT WITH A LOUD UNUSUAL NOISE. THE FAILURE OCCURRED WHENEVER ACCELERATING FROM A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. IN 2006, THE VEHICLE HAD BEEN REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499759February 23, 2013
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, EXTERIOR LIGHTING
HONDA ACURA MDX, THE VEHICLE PROVIDES A BACKUP CAMERA TO DISPLAY THE REAR VIEW WHEN THE VEHICLE BACKS UP. HOWEVER THE CAMERA SYSTEM DOES NOT WORK AT NIGHT UNDER STREET LIGHT. THE DRIVER BARELY SEES ANYTHING AT REAR THROUGH THE VIDEO DISPLAY EVEN IT IS SET AT NIGHT MODE AND IT IS TURNED TO MAX. BRIGHT LEVEL. I ALMOST HIT A CHILD WHEN I TRIED TO BACKUP THE CAR WITH THE REAR VIEW THOUGH THE CAMERA AND I THOUGHT IT WAS CLEAR BUT IT IS NOT. IT IS A VERY DANGEROUS AND IT COULD KILL A CHILD. ACURA SHOULD NEVER INSTALL SUCH POOR QUALITY CAMERAS ON ITS HIGH END VEHICLES. OR ACURA SHOULD PUT A CLEAR WARNING MARK BESIDE THE DISPLAY WHICH WARNS DRIVER NEVER USE IT AT NIGHT. COMPARING TO THE OTHER BRAND REAR VIEW CAMERAS I NEVER HEARD SUCH STORIES THAT THEY ARE NOT BE ABLE TO WORK AT NIGHT. THERE ARE COMPLAINTS ON THE WEB AND MANY PEOPLE ARE EXPERIENCING THIS PROBLEM. I HOPE ACURA WILL REPLACE THE CAMERA AND PREVENT IT FROM AN ACCIDENT REALLY HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499773February 23, 2013
POWER TRAIN, ELECTRICAL SYSTEM
AFTER YOU STOP THE CAR AND KEEP IN DRIVE GEAR AND PULL THE KEY OUT OF IGNITION, THE CAR ROLLS AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499676February 22, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ATTEMPTED TO JUMP START THE BATTERY HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BUT THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 92,000. UPDATED 03-28-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498410February 17, 2013
SERVICE BRAKES
THE BRAKES BEGAN TO HAVE AN AWFUL SQUEAKING SOUND AT 28,000 MILES. I CALLED ACURA'S CUSTOMER REPRESENTATIVE. THE REP ON THE PHONE SAID THAT THE WARRANTY DID NOT COVER BRAKE PADS SINCE IT WAS CONSIDERED NORMAL WEAR AND TEAR. THE FRONT BRAKES WERE IN GOOD SHAPE, STILL HAS 75%, BUT REAR BRAKES PAD ONLY HAS 30% LEFT. THE SAME CASE WITH MY HONDA ACCORD 2008, REAR BRAKE WEARS OUT MORE THAN THE FRONT ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498313February 15, 2013
STEERING, WHEELS
THE VEHICLE WAS MOVING AROUND 15 MPH IN A SNOWING AFTERNOON ON A LOCAL ROAD. SUDDENLY, THE VEHICLE SLIPPED TOWARD THE CURB OF THE ROAD. THE DRIVER TRIED TO STEER THE VEHICLE AWAY FROM THE CURB BUT FAILED. THE RIGHT FRONT WHEEL HIT THE CURB AND STOPPED THE VEHICLE. THE INNER TIE ROD AND THE OUTER TIE ROD OF THE RIGHT FRONT WHEEL DISCONNECTED FROM EACH OTHER. THE RIGHT FRONT TIRE WAS INTACT. THE BODY OF THE VEHICLE WAS INTACT. THE VEHICLE WAS NOT STEERABLE ANYMORE. AFTER CHECKING UP THE VEHICLE, THE DEALERSHIP IDENTIFIED THAT THE CONNECTING ROD BETWEEN THE INNER TIE ROD AND THE OUTER TIE ROD WAS BENDED AND COMPLETELY BROKEN. THE DEALERSHIP REFUSED TO COVER THE REPAIR UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498040February 13, 2013
ELECTRICAL SYSTEM:IGNITION
VEHICLE IGNITION LOCK FAILED. VEHICLE ROLLED AND CAUSED CATASTROPHIC INJURY TO THE LEG OF AN ELDERLY WOMAN. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10496371February 4, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION SUDDENLY SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY FURTHER ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 93,000. THE VIN NUMBER WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495987January 31, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED AND THE RPM INCREASED EXCESSIVELY. THE BRAKES WERE DEPRESSED VERY HARD AND THE STOPPED IN AN OPEN FIELD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495028January 29, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE REAR BACK UP CAMERA DOES NOT PROVIDE ADEQUATE BRIGHTNESS AT NIGHT. WITH THE SCREEN BRIGHTNESS SET TO MAX, I AM UNABLE TO DISCERN OBJECTS BEHIND ON THE SCREEN AT NIGHT ESPECIALLY IN RAIN. THE CAMERA LENS IS CLEAN. THIS IS SIGNIFICANTLY WORSE COMPARED TO MY PRIOR 2008 ACURA MDX, AND COMPARED TO OTHER VEHICLES THAT I OWN AND HAVE DRIVEN WITH SIMILAR CAMERAS. THE DEALER SAYS THAT IT IS A FREQUENT COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494511January 23, 2013
FUEL/PROPULSION SYSTEM
AS I WAS ATTEMPTING TO PUT GASOLINE INTO MY VEHICLE (IT STILL HAD 1/4 OF A TANK), WITH THE NOZZLE ON AUTOMATIC (AS OPPOSED TO MANUAL), AFTER ABOUT FIVE SECONDS, THE PUMP SHUT OFF AND GASOLINE SPEWED OUT OF THE CAR AT THE INTAKE LOCATION. I WAS SPLASHED WITH GASOLINE. THINKING THAT I HAD PLACED THE NOZZLE INCORRECTLY, I TRIED IT AGAIN WITH THE SAME RESULT. I WAS AGAIN SPLASHED WITH GASOLINE. I THEN WONDERED IF THERE WAS SOMETHING WRONG WITH THE GAS PUMP AND I MOVED TO A DIFFERENT PUMP AT THE SAME STATION. AGAIN, I HAD THE SAME RESULT, BUT I WAS SPLASHED LESS AS I HAD ANTICIPATED WHAT ULTIMATELY HAPPENED. I TOLD MY HUSBAND WHAT HAD HAPPENED, AND THE NEXT DAY, HE WENT TO THE STATION WITH ME. HE WAS ABLE TO DRIBBLE SOME GASOLINE INTO THE TANK WITH THE NOZZLE ON MANUAL. I LOOKED UP THE PROBLEM ON THE INTERNET AND DISCOVERED THE SAME ISSUE WITH SEVERAL VEHICLES OF THE SAME YEAR, MAKE AND MODEL. ON 12/21/13, I CALLED THE DEALERSHIP AND INFORMED THEM OF THE ISSUE, AND I CALLED ACURA CUSTOMER CARE TO REPORT IT. IT WAS SEEN AT THE DEALERSHIP ON 12/22/13. TWO PARTS WERE REPLACED -- "CANISTER ASSY" AND "MOD. CANISTER D" (NOT THE GAS TANK) ON 12/23/13, AS THE PARTS HAD FAILED FUNCTIONAL TESTING. I PICKED UP THE VEHICLE AT APPROXIMATELY 2:45 PM ON 12/23/13, DROVE TO A GAS STATION, PUT THE NOZZLE IN THE INTAKE LOCATION AND HAD THE EXACT SAME RESULT AS BEFORE. GASOLINE SPEWED OUT AND SPRAYED ME AGAIN. I HAVE SAFETY CONCERNS ON A COUPLE OF LEVELS: THE SPILLED/SPEWED GASOLINE POSES A FIRE HAZARD FOR ME, THE VEHICLE, THE GAS STATION, AND THOSE PEOPLE AROUND ME WHO ARE ALSO FILLING UP, AND HAVING GASOLINE SPILLED ON ME IS AN OBVIOUS HEALTH HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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