2022 Audi e-tron Abrupt Stopping Complaint

What Owners Are Reporting

Owners of the 2022 Audi e-tron have reported a range of concerning issues, with the most critical being the vehicle performing abrupt, unexpected stops while in motion. This 2022 Audi e-tron complaint describes instances where the vehicle came to a sudden halt while traveling at speeds between 35-50 mph. The owner notes that the impact of these stops is "equivalent to getting rear-ended."

Beyond the severe braking issue, other glitches reported include:

• "Screen randomly powering off"
• "Random warnings, indicating something or another was not functioning."
• "The alarm would go off while the car in parked in our home garage. The key FOB was unable to disengage the alarm even if we get into the car and start it."

These issues began approximately five months after the vehicle was purchased.

Severity and Safety Concerns

The abrupt stopping incidents pose a significant safety risk, especially when occurring at highway speeds. The complainant describes one particular incident as putting them "closer to death" than previous occurrences, highlighting the severe danger this malfunction presents to occupants and other road users. The component identified in the complaint is the FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING system, suggesting a potential fault within this critical safety feature.

Dealer Response and Unresolved Issues

The owner contacted Audi North Austin regarding these issues. Initial diagnostic appointments were significantly delayed. After the first service visit, some minor issues were reportedly fixed, but the abrupt stopping problem remained unresolved. The service department escalated the issue to Audi HQ, stating no fix was currently available. A software update was performed, with the hope it might address the problem, but the abrupt stopping recurred within two weeks. A second visit to the dealership also failed to provide a permanent solution, with a technician speculating about a faulty sensor on the driver's side that might need replacement, though this proved incorrect as the issue persisted.

If You've Experienced This

If you own a 2022 Audi e-tron and have experienced similar issues, particularly unexpected braking or other critical malfunctions, it is important to report your experience to the National Highway Traffic Safety Administration (NHTSA). Your complaint helps NHTSA identify potential safety defects and can contribute to investigations that may lead to recalls or service campaigns. When filing a complaint, provide as much detail as possible, including specific dates, speeds, and any warning messages displayed.

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Source: NHTSA ID: 11557530