2023 Toyota Camry Battery Maintenance TSB

Toyota has released a manufacturer communication, identified as a Technical Service Bulletin (TSB), concerning the auxiliary (12V) battery health in new vehicles, including the 2023 Toyota Camry, that are stored before sale. This TSB highlights critical factors that can negatively impact battery performance and service life, and outlines specific responsibilities for dealerships to ensure optimal battery condition at the time of delivery.

Understanding Battery Health in Stored Vehicles

When a vehicle is stored, its battery is exposed to several conditions that can lead to reduced performance and a shorter lifespan. These conditions include the duration of the storage period, ambient temperature fluctuations, parasitic drains from vehicle systems, and the overall load placed on the battery. The 2023 TOYOTA Camry manufacturer_communication aims to address these challenges proactively.

Toyota's Policy on Battery Warranty

It is important for owners to understand Toyota's stance on battery warranty coverage. As a matter of policy, Toyota explicitly states that it does not provide battery warranty coverage for batteries that are discharged or fail due to a lack of proper maintenance. This underscores the importance of ensuring the battery is in good condition from the start.

Dealer Responsibilities Before Delivery

To prevent customer service concerns related to an undercharged battery during the initial weeks of ownership, Toyota mandates specific actions for all dealerships. Dealers are responsible for maintaining the specified State-Of-Charge (SOC) of the vehicle's auxiliary (12V) battery while it is in stock. Furthermore, before delivering any vehicle to a customer, dealers must test the auxiliary (12V) battery and recharge it if necessary. This inspection and potential recharge must be completed no more than 48 hours prior to customer delivery.

What Owners Should Know

As a new owner of a 2023 Toyota Camry or other 2023 Toyota model, understanding this communication can help you ensure your vehicle's battery longevity. While dealers are tasked with pre-delivery checks, being aware of the potential for battery discharge in stored vehicles can help you monitor your new car's battery performance. If you experience any battery-related issues shortly after purchasing your new Toyota, it's advisable to contact your dealership.

Source: NHTSA ID 10217803