2021-2022 Nissan Rogue AV Control Unit Replacement TSB
Nissan Technical Service Bulletin NTB20-079B outlines the specific procedures for replacing, reprogramming, configuring, and writing the VIN to the AV control unit in 2021-2022 Nissan Rogue (T33) vehicles. This ensures all multimedia features function correctly after replacement.
Gilt auch für
- Nissan Rogue
- 2022
Nissan has issued Technical Service Bulletin (TSB) NTB20-079B, outlining the detailed process for replacing the Audio Visual (AV) control unit in 2021-2022 Nissan Rogue (T33) models. This bulletin is crucial for technicians to ensure proper functionality of the vehicle's multimedia system after an AV control unit replacement.
Why this matters
The AV control unit in the 2021-2022 Nissan Rogue is different from previous model years and requires a new, specific procedure for replacement. If the correct steps for reprogramming, configuring, and writing the Vehicle Identification Number (VIN) are not followed precisely, the vehicle's multimedia features may not work as intended. This TSB provides the necessary guidance to avoid such issues.
Symptoms
This TSB does not specify particular symptoms, but rather provides the repair procedure to be followed when the AV control unit has been diagnosed as needing replacement. Various issues with the vehicle's audio, visual, or navigation systems could lead to a diagnosis requiring a new Nissan Rogue AV control unit.
Diagnosis / Trigger Conditions
The trigger for this procedure is a confirmed need to replace the AV control unit in an affected 2021-2022 Nissan Rogue. Technicians will typically diagnose this through standard diagnostic procedures before initiating the replacement process outlined in this bulletin.
Repair Procedure Summary
The repair involves a precise, multi-step process that must be performed in a specific order:
Replace the AV Control Unit: The technician first physically replaces the AV control unit. This step refers to the Electronic Service Manual (ESM) for detailed removal and installation instructions under DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > NissanConnect > REMOVAL AND INSTALLATION > AV CONTROL UNIT.
Reprogram the AV Control Unit: Before reprogramming, several prerequisites must be met. The technician's CONSULT PC must have all the latest Windows updates (if using Windows 7), be connected to AC power and the internet, and have ASIST and C-III plus software synchronized and updated. All external Bluetooth devices and vehicle electrical loads must be turned off, and a battery maintainer must ensure voltage between 12.0V and 15.5V during the process. The technician then uses the CONSULT PC to select the appropriate ROM Data ID from a lookup table (Table A in the TSB) based on the vehicle's model year, manufacturing plant, navigation presence, and speaker count. The system then transfers the programming data to the new AV control unit.
Configure the AV Control Unit: Following reprogramming, the AV control unit undergoes an automatic configuration process via the CONSULT PC.
Write the VIN to the AV Control Unit (Manual Input): Finally, the technician manually inputs the vehicle's VIN into the AV control unit using the CONSULT PC's
Galerie
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Frequently Asked Questions
- What is Nissan TSB NTB20-079B about?
- Nissan TSB NTB20-079B details the specific procedure for replacing the AV control unit in 2021-2022 Nissan Rogue (T33) vehicles, including steps for reprogramming, configuring, and writing the VIN to the new unit.
- Why is this specific procedure important for the Nissan Rogue AV control unit?
- The AV control unit in these model years is new and requires a precise, multi-step process. Failing to follow the reprogramming, configuration, and VIN writing steps in the correct order can lead to the multimedia system not functioning as intended after replacement.
- Are there any specific tools or software required for this Nissan Rogue AV control unit repair?
- Yes, technicians must use a CONSULT PC with the latest software updates, ensure a stable internet connection, and use a battery maintainer to keep the vehicle's voltage between 12.0V and 15.5V during the reprogramming process.
- What should I do if I suspect my 2021-2022 Nissan Rogue's AV control unit needs replacement?
- If you are experiencing issues with your Nissan Rogue's audio, visual, or navigation system, you should contact an authorized Nissan dealer. This TSB is for qualified technicians, and attempting 'do-it-yourself' repairs could lead to further complications.
- What is a ROM Data ID and how does it relate to the AV control unit replacement?
- A ROM Data ID is a specific software identifier. During the reprogramming of the Nissan Rogue AV control unit, technicians must select the correct ROM Data ID from a lookup table based on the vehicle's specifications (e.g., model year, manufacturing plant, navigation system, speaker count) to ensure the correct software is installed.
What Nissan Rogue owners report
Counted from the records in our database across 21 model years.
- 7,429
- Owner complaints
- 45
- Recalls
- 837
- Service bulletins
- 342
- Crashes reported
- 116
- Fires reported
- 323
- Injuries reported
The 2021 model year
295 complaints, the 13th most of 21 model years on file. Owners reported 22 crashes, 3 fires and 11 injuries for this year, which also has 10 recalls on file.
Electrical System, the system this article covers, accounts for 988 of 7,429 complaints (13%), including 62 for 2021.
Complaints by model year
| 2008 | 429 | |
|---|---|---|
| 2011 | 363 | |
| 2013 | 610 | |
| 2014 | 440 | |
| 2015 | 554 | |
| 2016 | 543 | |
| 2017 | 600 | |
| 2018 | 671 | |
| 2021 | 295 | |
| 2023 | 759 |
Most-reported systems
- Power Train — 1,861
- Engine — 1,227
- Electrical System — 988
- Air Bags — 835
- Service Brakes — 669
Latest recalls for the 2021 model year
- 25V437000 — Engine And Engine Cooling (Jun 2025)
- 23V791000 — Service Brakes, Hydraulic (Nov 2023)
- 22V772000 — Back Over Prevention (Oct 2022)
Recent owner reports about electrical system
I was sitting in my car in the passenger seat. The car was in Park, engine was idling to warm up the car. No one was in the drivers seat. After about 5 mins, the car started moving forward without me touching or bumping anything.
Read owner complaints →I have two major safety concerns for my 2021 Nissan Rogue. 1) FAILED REAR DOOR ACTUATORS ON BOTH THE DRIVER AND PASSENGER SIDE OF VEHICLE: I own a 2021 Nissan Rogue with approximately 68,000 miles.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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