What are the common radio issues in the 2022 Jeep Compass?

Owners may experience a "Blank Screen (Rearview Camera (RVC) functions as normal)", issues with the tune knob, rejected incoming calls, the head unit switching from SXM to wireless, 'Loading Data' indefinitely, empty device lists, inability to pair phones, missing fuel consumption menu, and lost radio or SXM presets.

How can I fix the blank rearview camera screen in my 2022 Jeep Compass?

The blank rearview camera screen and other radio problems are addressed by a Firmware Over The Air (FOTA) software update. This update will bring your radio software from version R47.01.12 to R47.03.26.

Is there a specific campaign for this software update?

Yes, a national campaign for this FOTA update was launched on August 21, 2023. This update is detailed in manufacturer communication NHTSA ID 10251850.

Will I be notified about the software update for my Jeep Compass?

The communication indicates that customers will need to take steps to complete the update, suggesting it's an owner-initiated FOTA process. Check your vehicle's infotainment system for update notifications or consult your dealership.

Service-Bulletin

2022 Jeep Compass Radio Software Update Issues

This manufacturer communication details common radio software issues in the 2022 Jeep Compass, including a blank rearview camera screen, lost presets, and pairing problems. A Firmware Over The Air (FOTA) update to software version R47.03.26 is available to address these concerns.

Ahmet TopcuAutomated summary2022 Jeep CompassApril 27, 2026

2022 Jeep Compass — Jeep Compass radio issues — Editorial illustration generated for this article.

NHTSA ID 10251850R47.01.12R47.03.26Blank Screen (Rearview Camera (RVC) functions as normal)Tune knob does not move the scroll bar in Device Manager's phone setting menuRejected incoming phone call using the radio screen but cluster continued to display incoming call messageHead Unit (HU) switches from SXM® to wireless without user's inputHome screen Loading Data indefinitely after profile switchUnable to pair phoneRadio and / or SXM® presets being lost

Owners of the 2022 Jeep Compass may encounter various problems with their vehicle's radio system, ranging from a blank rearview camera display to issues with phone connectivity and radio presets. These Jeep Compass radio issues are often linked to the installed radio software version R47.01.12.

This manufacturer communication, identified by NHTSA ID 10251850, provides information regarding the latest Firmware Over The Air (FOTA) update designed to address these concerns. The update will bring the radio software to version R47.03.26.

Symptoms

Owners may experience one or more of the following Jeep Compass radio issues:

"Blank Screen (Rearview Camera (RVC) functions as normal)"
The tune knob does not move the scroll bar in Device Manager's phone setting menu.
The tune knob does not move the scroll bar in the Apps Drawer.
"Rejected incoming phone call using the radio screen but cluster continued to display incoming call message"
"Head Unit (HU) switches from SXM® to wireless without user's input"
"Home screen Loading Data indefinitely after profile switch"
"Device List shows empty although there are devices connected"
"Unable to pair phone"
The fuel consumption menu in the radio is not available.
"Radio and / or SXM® presets being lost"

Repair Procedure Summary

The resolution for these radio system malfunctions involves updating the vehicle's radio software to version R47.03.26. This is typically performed through a Firmware Over The Air (FOTA) update. The manufacturer communication provides an overview of the steps a customer will need to take to complete this update.

What Owners Should Know

A national campaign for this FOTA update was launched on August 21, 2023. Owners of affected 2022 Jeep Compass vehicles should ensure their vehicle's software is updated to R47.03.26 to resolve these Jeep Compass radio issues.

Frequently Asked Questions

What are the common radio issues in the 2022 Jeep Compass?: Owners may experience a "Blank Screen (Rearview Camera (RVC) functions as normal)", issues with the tune knob, rejected incoming calls, the head unit switching from SXM to wireless, 'Loading Data' indefinitely, empty device lists, inability to pair phones, missing fuel consumption menu, and lost radio or SXM presets.
How can I fix the blank rearview camera screen in my 2022 Jeep Compass?: The blank rearview camera screen and other radio problems are addressed by a Firmware Over The Air (FOTA) software update. This update will bring your radio software from version R47.01.12 to R47.03.26.
Is there a specific campaign for this software update?: Yes, a national campaign for this FOTA update was launched on August 21, 2023. This update is detailed in manufacturer communication NHTSA ID 10251850.
Will I be notified about the software update for my Jeep Compass?: The communication indicates that customers will need to take steps to complete the update, suggesting it's an owner-initiated FOTA process. Check your vehicle's infotainment system for update notifications or consult your dealership.

What Jeep Compass owners report

Counted from the records in our database across 20 model years.

4,014
Owner complaints: 29
Recalls: 1,555
Service bulletins: 157
Crashes reported: 54
Fires reported: 118
Injuries reported

The 2022 model year

226 complaints, the 7th most of 20 model years on file. Owners reported 11 crashes, 0 fires and 6 injuries for this year, which also has 4 recalls on file.

Back Over Prevention, the system this article covers, accounts for 28 of 4,014 complaints (1%), including 2 for 2022.

Complaints by model year

Model years with the most complaints for the Jeep Compass
2007		435
2008		172
2011		188
2012		184
2014		308
2016		293
2017		229
2018		948
2019		331
2022		226

Most-reported systems

Engine — 1,268
Electrical System — 1,105
Power Train — 552
Suspension — 363
Fuel/Propulsion System — 315

Latest recalls for the 2022 model year

24V436000 — Back Over Prevention (Jun 2024)
23V576000 — Electrical System (Aug 2023)
23V058000 — Electrical System (Feb 2023)

All 2022 recalls →Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

2022 Jeep Compass Health Check: Service Bulletins and Common Issues

While the 2022 Jeep Compass has no open recalls or owner complaints, numerous manufacturer service bulletins address issues like Adaptive Cruise Control malfunctions, fuel injector leaks, and various software-related problems. This guide details potential concerns and recommended actions for owners.

2022 Jeep Compass ACC Module Update TSB 08-159-26

This technical service bulletin (TSB 08-159-26) addresses issues in the 2022 Jeep Compass equipped with Adaptive Cruise Control, including a Malfunction Indicator Lamp (MIL) and the message "ACC/FCW Unavailable, Service Required", caused by ACC module software.

2022 Jeep Compass ACC/FCW Unavailable TSB 08-157-26

Learn about Technical Service Bulletin 08-157-26 for the 2022 Jeep Compass, addressing "ACC/FCW Unavailable, Service Required" messages and DTC C14A4-00 due to Adaptive Cruise Control software issues.

2022-2026 Jeep Compass Fuel Injector Leak TSB

This Technical Service Bulletin (TSB) 14-003-26 addresses a fuel injector leak issue in 2022-2026 Jeep Compass vehicles equipped with the 1.3L I4 Turbo MAIR DI Engine (Sales Code EYJ). Symptoms include Malfunction Indicator Lamp (MIL) illumination, unstable idle, abnormal engine noise, and various…

2021-2026 Stellantis Speaker Part 05091019AB Check

Stellantis has initiated a Quality Inspection Request (NHTSA ID 11030026) for speaker part 05091019AB. Dealers are instructed to identify and return all suspect units of this part built before July 15, 2025, to prevent them from being installed in vehicles.

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