2020-2025 Hyundai Navigation Map & Software Update

Hyundai has issued Technical Service Bulletin (TSB) 25-BE-002H to inform owners and technicians about the latest 2024 2nd Navigation Map and Software Update. This comprehensive update introduces a range of changes and enhancements for the navigation and infotainment systems in various Hyundai models. The improvements aim to refine the user experience, add new functionalities, and optimize existing features.

The Hyundai Navigation Map Software Update can be obtained through the Navigation Updater (NAU) website for USB installation or, for certain Bluelink-equipped models, via an Over-The-Air (OTA) update.

Key Improvements and New Features

This software update brings significant enhancements to both Standard Gen5 Wide Navigation and ccNC Navigation systems. The changes cover various aspects of the vehicle's infotainment and navigation experience:

• Navigation and Routing: Improvements include Navigation Map Multi-Layer Development, enhanced charging station information for EV navigation, and new EV route planner functions, including desired charge status at destinations. Features like Send to Car and alternative route options have also been refined.
• User Interface and Experience: Updates to button placements, display specifications for update history, and changes to the Hyundai high-performance car cluster gauge style menu are included. The update also improves the Trip Summary display and pop-ups for frequently visited locations.
• Voice Recognition (VR): There are multiple improvements to voice recognition, including Voice Recognition SVM Control, Media Player Voice Recognition (VR) Control Function, VR Navigation volume control improvement, and VR prompt simplification.
• Connectivity and Bluelink: Enhancements to Connected Car Services (CCS) deactivation, server communication authentication failure handling, and Idle Alert feature expansion to valet notifications are part of this update. Access to features like Connected Routing and Weather Data requires an active Bluelink subscription.
• System and Performance: The update includes improvements to ccNC media structure, P-stage (parking status) judgment logic, and retry specifications for CCS Communication middleware. It also addresses background diagnosis transmission failures and adds IMS pop-up related exception handling.

How to Get the Update

The 2024 2nd Navigation Map and Software Update is available for download via the Navigation Updater (NAU) website at https://update.hyundai.com/US/EN/navigationUpdate. Owners can then install the update using a USB flash drive. For specific models equipped with a relevant Bluelink® package, the software may also be downloaded and applied via an OTA update. The update is expected to be available after January 25, 2025.

Important Warnings and Owner Advisories

Hyundai emphasizes several critical points for owners and technicians performing the update:

• IONIQ Vehicle Servicing: To prevent potential damage, repairs on IONIQ vehicles must only be performed at IONIQ certified dealers.
• No Software Reversion: Once installed, it is NOT possible to revert to the previous software version.
• Bluelink Subscription: Certain new features, such as Connected Routing and Weather Data, require an active Bluelink subscription.
• Contact Customer Care: If you experience any issues with the NAU software, or before or after installation, contact Hyundai Customer Care.
• USB Drive Requirements: When updating via NAU download, use a 64 GB (or larger) USB flash drive and format it as EXFAT before use.
• Vehicle Operation During Installation: During the software installation, the vehicle must be running to keep the battery charged. It is crucial to:
  • Do NOT change to ACC mode.
  • Do NOT turn OFF the Start button/ignition switch.
  • Do NOT disconnect the USB flash drive during the upgrade procedure.
• Data Corruption Risk: Disconnecting the USB flash drive during the download or update process can lead to corrupt files and a Map update failure.

Required Tools and Preparation

For owners choosing to update via USB, a USB flash drive of 64 GB or larger is required. This drive must be formatted to EXFAT prior to downloading the software from the Navigation Updater (NAU) website. Ensure the vehicle's battery is adequately charged or the engine is running during the installation process to prevent interruptions.

Warranty Information

Normal warranty applies to this software update. Owners should consult their dealer for specific warranty details related to software updates.