Service-Bulletin

2021-2022 Hyundai Anti-Theft Ignition Cylinder Protector TSB

Hyundai has issued Technical Service Bulletin 25-01-089H (Customer Satisfaction Campaign P33) to address vehicle theft concerns by installing an anti-theft ignition cylinder protector and anti-theft decals on various 2021-2022 models.

Byeditor sarah mitchell2022 Hyundai Tucson
2022 Hyundai Tucson — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11027033
25-01-089HP33Hyundai anti-theft ignition cylinderHyundai anti-theft decal installationkey cylinder reinforcement protector assemblyNP002-SC9A5JB Weld Steel Reinforced Epoxy Product No. 5016581921-K2000QQH81921-3X500QQH81921-3X000QQH
Hyundai Accent
2021–2022
Hyundai Elantra
2021–2022
Hyundai Kona
2021–2022
Hyundai Palisade
2021
Hyundai Santa Fe
2021–2022
Hyundai Tucson
2021
2 weitere anzeigen
Hyundai Veloster
2021
Hyundai Venue
2021

Hyundai has released Technical Service Bulletin (TSB) 25-01-089H, identified as Customer Satisfaction Campaign P33, to provide a security upgrade for a range of its vehicles. This campaign, dated December 2025, focuses on installing a key cylinder reinforcement protector assembly and anti-theft decals. This measure aims to bolster the security of affected models against potential theft.

The Hyundai anti-theft ignition cylinder protector is designed to reinforce the ignition system, making it more difficult for unauthorized individuals to start the vehicle. Additionally, anti-theft decals are applied to the windows, serving as a visual deterrent.

What's Being Addressed

This TSB 25-01-089H addresses a vulnerability in the ignition system of certain Hyundai vehicles that could make them susceptible to theft. The solution involves a two-part approach: a physical reinforcement of the ignition cylinder and the application of highly visible anti-theft decals.

The ignition cylinder protector is a robust component that encases the existing ignition cylinder, adding a layer of physical security. The anti-theft decals, featuring the message "THIS VEHICLE EQUIPPED WITH HYUNDAI ANTI-THEFT PROTECTION", are intended to inform potential thieves that the vehicle is equipped with enhanced security measures. This campaign applies specifically to vehicles NOT equipped with an immobilizer or a START/STOP ignition button.

Important Warnings for Owners

Owners should be aware of several critical points regarding this service procedure:

  • Customer Request Only: This procedure is performed ONLY upon customer request. Hyundai is NOT notifying consumers for this campaign; owners must proactively ask their dealership for the service.
  • Ignition Key Ring Light Removal: If your vehicle is equipped with an ignition key ring light, it will be removed during the installation of the ignition cylinder protector. The dealership is required to inform you of this removal prior to starting the repair.
  • Epoxy Application Restrictions: Technicians are explicitly warned to "Be careful to NOT apply any epoxy inside the key mechanism or near electrical area" to prevent damage to critical components. This ensures the proper function of the ignition system post-installation.
  • Decal Handling: When installing the anti-theft decals, technicians are instructed to "Be careful NOT to touch the adhesive side of the decal as fingerprints will reduce the bonding strength to the window glass."
  • Window Tinting: If your vehicle's windows are tinted with a non-legal shade, the customer must be informed of the "possible poor visibility of the anti-theft decals."
  • Warranty Exclusions: This coverage does NOT apply to components damaged due to theft or attempted theft. Additionally, any repair where the Ignition Cylinder Protector affects the repair time or cost for other required parts/labor is subject to review before being covered under goodwill; a Prior Authorization (PA) request is necessary in such cases.
  • VIN Capture: For older vehicles, the 'AUTO VIN' function in the STUI system may "NOT operate normally"; in such cases, the VIN must be input manually "before capturing pictures with STUI."

Detailed Repair Procedure

The service procedure for installing the Hyundai anti-theft ignition cylinder protector and decals involves several precise steps, as outlined in TSB 25-01-089H:

Epoxy Preparation

The procedure begins with preparing the JB Weld Steel Reinforced Epoxy Product No. 50165. This dark grey epoxy has a set time of 4-6 hours and should be mixed first to allow for slight thickening, which aids application. The syringe kit can be used for up to four vehicles.

  1. Mark the epoxy syringe handle with three equal marks to divide the epoxy into four sections.
  2. Twist the cap counterclockwise and remove it.
  3. Squeeze 1/4 (up to the first mark) of the epoxy onto a clean, disposable surface like paper or cardboard.
  4. Use a disposable plastic or wooden stick to thoroughly mix the epoxy until it achieves a consistent gray color.
  5. Reinstall the cap by twisting clockwise to lock it in place.

Ignition Cylinder Access and Disassembly

Accessing the ignition cylinder requires careful removal of surrounding trim components.

  1. Using a small flathead screwdriver, carefully pry upward to disengage the upper steering cover.
  2. Remove the screws holding the lower cover. This involves turning the steering wheel to the left to remove one screw, then turning it to the right to remove a second screw. A third screw from under the cover is also removed.
  3. Remove the bottom steering wheel cover.
  4. To remove the key portion of the ignition cylinder, turn the key to the ACC position.
  5. Use a small tool, such as an Allen wrench, to depress the locking pin.
  6. While depressing the locking pin, gently wiggle and pull the key portion away from the ignition cylinder assembly.
  7. Disconnect the key sense connector to fully remove the key portion.

Key Ring Removal and Management

Depending on the vehicle's configuration, the ignition key ring may need to be removed.

  1. Both non-illuminated and illuminated ignition key rings will be removed and discarded.
  2. For non-illuminated key rings, pry it away from the key ignition cylinder with a small flathead screwdriver.
  3. For illuminated key rings, remove the screw and then detach the ring from the ignition cylinder.
  4. If an illuminated key ring is removed, cut the harness wires. Cut one wire shorter than the other to prevent cross-shorting.
  5. Use electrical tape to wrap the cut wires onto the harness.
  6. Some models may require installing a non-illuminated key ring from the parts kit to fill the gap created by the removal.

Epoxy Application for Protector

Epoxy is strategically applied to secure the new protector.

  1. Apply a sufficient amount of epoxy around the inside ring of the cylinder.
  2. Apply epoxy around both the cylinder body (A) and key cylinder (B), and specifically over the locking pin area (C).
  3. Apply epoxy over the area where the protector locking bracket will sit.
  4. NOTICE: It is critical to "NOT apply any epoxy inside the key mechanism or near electrical area."

Protector Installation and Reassembly

After epoxy application, the protector is installed and components are reassembled.

  1. Insert the key cylinder back into its body.
  2. Insert the ignition sleeve and apply epoxy to the locking tab area.
  3. Install the sleeve screws and tighten them until their heads are broken OFF.
  4. Wipe off any excess epoxy residue with a cloth.
  5. Reinstall all removed trim panels and other components in reverse order of removal.
  6. Verify that the steering wheel and ignition cylinder are operating normally.

Anti-Theft Decal Installation

Anti-theft decals are installed on the vehicle's windows.

  1. Print the anti-theft decal installation template (found on the last page of the TSB).
  2. Fold the template from the bottom upward along the solid line and cut out the two indicated rectangles.
  3. Roll both the front driver and passenger windows to their uppermost closed position.
  4. If an existing anti-theft decal with the verbiage "HYUNDAI ANTI-THEFT LOGIC" is present, remove it and replace it with the new decal featuring "HYUNDAI ANTI-THEFT PROTECTION."
  5. Clean the inside lower left corner of the front driver's side window and the lower right corner of the front passenger's side window with rubbing alcohol and a clean rag.
  6. Align the template edge approximately 1/4 inch next to any existing label's/decal's edge.
  7. Secure the template onto the glass and door panel using masking tape.
  8. Tear or cut two anti-theft decals (NP002-SC9A5) from the roll.
  9. Without touching the adhesive side, carefully peel back the paper backing halfway and align the decal within the cut-out rectangle of the template.
  10. Firmly press the decal onto the window glass with your thumb.
  11. Remove the template and continue pressing down on the decal to ensure no visible bubbles.
  12. Repeat steps 5-10 for the other front window.
  13. If the customer requests, two additional decals can be installed on the rear windows, positioned next to any existing decals.

Digital Documentation for Claim Submission

For warranty claim submission, specific photos are required:

  1. Take a photo of the installed Hyundai anti-theft ignition cylinder protector using the STUI camera function.
  2. Take photos of both anti-theft decals on the driver and passenger side front windows using the STUI camera function.
  3. If the STUI camera function is NOT used, write the last 6 digits of the VIN and the repair date on a piece of paper and include it in the photo.
  4. Digital documentation pictures are NOT required for rear window anti-theft decal installation.

Required Tools or Parts

To perform this service, the following parts and materials are required:

  • Anti-Theft Decal: NP002-SC9A5 (comes in a roll of 500 decals; 2 decals per vehicle are standard, up to 4 per customer request).
  • Epoxy: JB Weld Steel Reinforced Epoxy Product No. 50165 (Dark Grey, 4-6 hours set time). One package is sufficient for four vehicles.
  • Ignition Cylinder Protector Kits: Specific kits vary by model and include a protector, bracket, and safety-bolts. Some may also include a deco-ring. The model code stamping on the protector helps identify the correct kit.
    • 81921-K2000QQH: For Accent (HC), Kona (OS), Palisade (LX2), Santa Fe (TMA), Santa Fe/Santa Fe XL (NC), Santa Fe Sport (AN), & Venue (QX). Model code stamping: "QX".
    • 81921-3X500QQH: For Elantra (UD/MD).
    • 81921-3X000QQH: For Elantra (AD/ADA). Model code stamping: "MD".
    • 81921-AA000QQH: For Elantra (CN7/CN7A). Model code stamping: "DL3A".
    • 81921-N9000QQH: For Tucson (NX4/NX4A). Model code stamping: "DL3A".
    • 81921-3Q000QQH: For Sonata (YFA).
    • 81921-C2000QQH: For Elantra GT (PD), Sonata (LFA), & Tucson (TL). Model code stamping: "LFA".
    • 81921-J3000QQH: For Veloster (JS). Model code stamping: "LFA".
    • 81921-2S000QQH: For Tucson (LM).
    • 81921-2M000QQH: For Genesis Coupe (BK).
    • 81921-1R000QQH: For Veloster (FS).
    • 81921-A5000QQH: For Elantra GT (GD).

Warranty Information

Warranty claims for this Customer Satisfaction Campaign P33, TSB 25-01-089H, are submitted as "Campaign" type on the Claim Entry Screen. The operation codes (Op. Code) and estimated operation times (Op. Time) vary by model and whether the vehicle is equipped with an ignition key ring light. For example, Op. Codes range from P33CSFR0 to P33CSFRL, with Op. Times typically 0.4 or 0.5 M/H. The causal parts are the specific protector kit part numbers relevant to the model being serviced. The Nature code for this repair is I14 and the Cause code is ZZ3.

Dealers will be reimbursed $3.00 in sublet for the epoxy used. If any additional parts not subject to this TSB are found necessary during the repair and are still under warranty, the dealer may submit a separate claim using the same repair order. For out-of-warranty parts, dealers have the option to submit a Prior Authorization (PA) Request for goodwill consideration on a case-by-case basis. This procedure requires repair validation photos, including VIN, mileage, and repair photos as outlined in the Digital Documentation Policy, for claim submission.

Owner Action

If you own a 2021-2022 Hyundai model listed in this bulletin and are concerned about vehicle theft, you should contact your authorized Hyundai dealership. Request the service described in Technical Service Bulletin 25-01-089H (Customer Satisfaction Campaign P33). This service, including the installation of the Hyundai anti-theft ignition cylinder protector and decals, is performed free of charge to the owner. The procedure typically takes less than an hour, with operation times ranging from 0.4 to 0.5 M/H, but allow for additional time for epoxy curing and documentation.

NHTSA ID: 11027033

Galerie

110 Bilder

Frequently Asked Questions

What is the purpose of the Hyundai TSB 25-01-089H?
Hyundai TSB 25-01-089H, also known as Customer Satisfaction Campaign P33, aims to enhance vehicle security by installing an anti-theft ignition cylinder reinforcement protector and anti-theft decals on eligible 2021-2022 Hyundai vehicles.
Will my ignition key ring light be removed during this service?
Yes, if your vehicle is equipped with an ignition key ring light, it will be removed during the installation of the anti-theft ignition cylinder protector. Your dealership should inform you of this before proceeding with the service.
Are there any costs associated with the Hyundai anti-theft ignition cylinder protector installation?
No, this service, including the installation of the anti-theft ignition cylinder protector and decals, is performed free of charge to the owner under Customer Satisfaction Campaign P33.
What are the anti-theft decals and where are they placed?
The anti-theft decals feature the message "THIS VEHICLE EQUIPPED WITH HYUNDAI ANTI-THEFT PROTECTION" and are typically installed on the front windows of your vehicle. You can request additional decals for the rear windows if desired.
What is the part number for the anti-theft decals?
The anti-theft decals are identified by part number NP002-SC9A5. These decals are a key component of the anti-theft upgrade provided by Hyundai under TSB 25-01-089H.

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